8546 Confidence courses delivered Online

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about lean six sigma Understand the core competencies and principles of lean six sigma Explore the various areas of lean six sigma Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or entrepreneur Lean Six Sigma Green Belt Training Course Master the skills you need to propel your career forward in lean six sigma. This course will equip you with the essential knowledge and skillset that will make you a confident manager or entrepreneurand take your career to the next level. This comprehensive lean six sigma green belt course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lean six sigma green belt course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective lean six sigma practice and equip you with the essential skills, confidence and competence to assist you in the lean six sigma industry. You'll gain a solid understanding of the core competencies required to drive a successful career in lean six sigma. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or entrepreneur or for people who are aspiring to specialise in lean six sigma. Enrol in this lean six sigma green belt course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lean six sigma green belt course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this lean six sigma can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lean six sigma green belt course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lean six sigma green belt course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lean six sigma green belt course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Quality and Lean and Six Sigma Introduction to Quality and It's Importance 00:13:00 Introduction to Lean and Six Sigma 00:20:00 Lean Six Sigma Project Selection Methods 00:26:00 Introduction to Define Phase Project Charter 00:23:00 How to Identify Business Problems 00:18:00 How to Identify Stakeholders and Their Position 00:16:00 How to Find Out the Scope of the Project 00:17:00 Measure Phase Introduction to Measure 00:06:00 Process Map & It's Relevance to KPIV / KPOV 00:17:00 Data types - Continuous and Discrete 00:16:00 Sampling and Data Collection Plan 00:23:00 Data Collection Plan 00:13:00 Measurement System Analysis 00:23:00 Attribute Gauge R&R Analysis 00:19:00 Descriptive Statistics - Measure of Central Tendency 00:18:00 Introduction to Variation 00:20:00 Descriptive Statistics - Measures of Variation 00:24:00 Basic Data Diagnosis - Time Series 00:27:00 Basic Data Diagnosis & Stratification- Run Chart , Bar & Pie Chart 00:33:00 How to Baseline your Project 00:27:00 Process Capability Analysis 00:33:00 Process Capability Indices 00:37:00 Calculation of Z Score From Various Tables 00:09:00 Cause and Effect Analysis 00:29:00 Pareto Analysis for Prioritization 00:32:00 Control Impact Analysis for Prioritizing X's 00:17:00 5 Why Analysis for Finding the Root Cause 00:23:00 FMEA for Identifying the Risk & Root Causes 00:38:00 Introduction to Analyze Phase Recap of Define and Measure 00:21:00 Analyze Phase Learning Objectives and Deliverables 00:09:00 Introduction & 5 Principles of Lean 00:26:00 8 Wastes in Lean 00:36:00 Introduction to Value Stream Mapping 00:24:00 How to Draw a VSM - An Example 00:28:00 Tools and Techniques to Analyze X's&Y's 00:29:00 Tools Used for Correlation Studies 00:26:00 Properties of Normal Distribution 00:17:00 Introduction to Hypothesis Testing 00:15:00 Formulation of Null and Alternate Hypothesis 00:20:00 Connection Between Hypothesis Testing and 5 Why Analysis 00:10:00 Introduction to Type I and Type 2 Errors 00:14:00 Introduction to Type I and Type 2 Errors 00:14:00 Introduction to P Value 00:16:00 Hypothesis Testing of Means- Z test 00:28:00 Hypothesis Testing of Means - 1 Sample t Test 00:12:00 Hypothesis Testing of Means - 2 Sample t Test 00:28:00 Hypothesis Testing of Means - F test & Anova 00:31:00 Hypothesis Testing of Proportions - Chi Square Test 00:25:00 Introduction to Regression - Simple Linear Regression 00:24:00 Non Parametric Hypothesis Testing - Man- Whitney Test 00:21:00 Introduction to Improve Phase Recap of Analyze Phase 00:23:00 Learning Objectives and Deliverable of Improve Phase 00:11:00 Brainstorming Techniques Ground Rules for Solution Generation 00:21:00 Criteria Based Matrix for Solution Priritization 00:19:00 Pugh Matrix for Solution Prioritization 00:08:00 Introduction to Poka Yoke 00:08:00 Introduction to 5S 00:19:00 Cost Benefit Analysis 00:16:00 Implementation Plan 00:10:00 Pilot Implementation 00:12:00 Verification of Pilot Results 00:12:00 Improve Roadmap 00:05:00 Introduction to Control Phase Improve Recap 00:08:00 Control Phase Learning Objectives and Deliverable 00:10:00 Control Road Map and Objectives 00:09:00 Process Control and Control Plan 00:13:00 Introduction to Control Charts 00:17:00 Interpreting Control Charts 00:24:00 Control Limits and Specification Limits 00:17:00 Types of Control charts and Selection of Control Charts 00:28:00 P and NP Chart 00:26:00 U Chart 00:12:00 IMR Chart 00:13:00 X Bar R Chart 00:18:00 Steps for Implementing Control Charts and Response Plan 00:16:00 Before and After Display and Project Closure 00:23:00 Supplementary Resources Supplementary Resources - Lean Six Sigma Green Belt Training & Certification 00:00:00 Final Assessment Assessment - Lean Six Sigma Green Belt Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid

These friendly informal sessions started in lockdown 1.0 and are a chance for some informal networking with a supportive group of lawyers, at various stages of their career from student to law firm Managing Director!

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Learn Java programming step-by-step with 250 core features and 200+ code examples, perfect for absolute beginners. This hands-on course covers everything from basic concepts to advanced topics such as functional programming and exception handling using JShell and Eclipse as an IDE. Gain a solid foundation in Java and kickstart your programming career.

Do you have your eye on a promotional opportunity at work and want to gain more knowledge and skill in the Sales, Advertising and the Marketing industry? Our Sales, Advertising and Marketing diploma will provide you with all the information you need to enjoy a successful career in these sectors. If you want to put sales, marketing and advertising strategies together and help your company/career achieve its goals, then this course may be just what you are looking for. This course offers the convenience of online learning. You will have the unique opportunity to study at your own pace, in your own time and from any device to gain the certification you need to boost your career moving forward. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Market and Sales Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Relationship Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Smart Selling Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Sales Objection Building Credibility 00:05:00 Critical Communication Skills 00:30:00 Observation Skills 00:15:00 Handling Customer Complaints 00:05:00 Overcoming Objections 00:15:00 Handling Objections 00:15:00 Pricing Issues 00:15:00 Buying Signals 00:05:00 Closing the Sale 00:15:00 Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 00:30:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Mastering Digital Marketing Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Internet Advertising Techniques INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Mock Exam Mock Exam- Sales, Advertising and Marketing Diploma 00:30:00 Final Exam Final Exam- Sales, Advertising and Marketing Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Introducing the 'Python Programming Bible | Networking, GUI, Email, XML, CGI' - your comprehensive, all-in-one resource for mastering Python! Are you an aspiring developer looking to dive into the ocean of Python programming or a seasoned coder seeking to level up your Python game? Look no further! Our course is expertly designed to take you from the basics to the complexities of Python, including Networking, GUI, Email, XML, and CGI. If you've ever dreamt of not just learning Python but truly mastering it, this is the course for you. This program is designed to provide a solid foundation and sharpen your skills in one of the most in-demand programming languages, while also introducing you to its many applications. This course starts with the basics of Python, providing a gentle yet thorough introduction and setup that caters to beginners as well as those looking to refresh their Python knowledge. As we study deeper into the heart of Python, we dive into objects, classes, and the power of regular expressions. But it doesn't stop there! You'll also become comfortable with concepts like CGI programming, which is an important building block for creating dynamic web pages. Navigating from core programming, we transition into the intricacies of managing databases and executing multithreading in Python. You'll gain the confidence to handle complex data management tasks, understand how Python interacts with databases, and efficiently manages multiple tasks simultaneously. The XML section allows you to get hands-on with parsing, data extraction, and manipulation, while the GUI section unveils the art of creating beautiful, user-friendly interfaces using Python. The course is enriched with a diverse set of resources, including real-world projects, quizzes, and interactive coding exercises. This is more than just a course, it's your passport to a new realm of opportunities, unlocking a world where Python programming is your strength, not just a skill.  So whether you're a student aiming to get a head start on your peers, a professional looking to diversify your skills, or an enthusiast wanting to dive deeper into the Python universe, the Python Programming Bible is the starting point for your journey to becoming a Python expert. Enrol today and step into a future of endless opportunities with Python! Learning Outcomes: Upon completion of the Python Programming Bible course, you should be able to: Understand and implement Python basics and advanced concepts. Build object-oriented programs with Python. Utilise regular expressions for pattern-matching tasks. Develop dynamic web pages using CGI programming. Interact with databases efficiently using Python. Apply multithreading for better utilisation of resources. Process and manipulate data using XML in Python. Design and create user-friendly GUIs with Python. Who is this course for? This Python Programming Bible course is ideal for the following: Beginners aiming to learn Python from scratch. Professionals looking to broaden their programming skills. Students pursuing a degree in Computer Science. Web developers looking to integrate Python into their toolkit. Data enthusiasts aiming to handle data with Python. Career Path: This Python Programming Bible course will help you to develop your knowledge and skills to pursue different careers, such as: Python Developer: (£35,000 - £70,000). Data Analyst: (£27,000 - £55,000). Web Developer: (£24,000 - £60,000). Data Scientist: (£45,000 - £90,000). Machine Learning Engineer: (£50,000 - £90,000). Software Developer: (£30,000 - £70,000). Certification After studying the course materials of the Python Programming Bible | Networking, GUI, Email, XML, CGI there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Prerequisites This Python Programming Bible | Networking, GUI, Email, XML, CGI does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Python Programming Bible | Networking, GUI, Email, XML, CGI was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Course Curriculum Section 01: Introduction & Setup Introduction 00:02:00 Setup on Mac OS X 00:03:00 Setup On Linux/Ubuntu 00:03:00 Setup On Windows 00:03:00 Run Code Online 00:03:00 Section 02: Basics Comments 00:02:00 Variables & Variable Types 00:05:00 Lists 00:04:00 Tuples 00:03:00 Dictionary 00:06:00 Data Type Conversion 00:02:00 Arithmetic Operators 00:05:00 Comparison Operators 00:03:00 Assignment Operators 00:03:00 Bitwise Operators 00:10:00 Logical Operators 00:07:00 Membership Operators 00:02:00 Identity Operators 00:02:00 Operator Precedence 00:03:00 Decision Making 00:09:00 Loops 00:06:00 Loop Control Statements 00:05:00 Numbers 00:05:00 Strings 00:12:00 Lists In Depth 00:05:00 Tuples In Depth 00:06:00 Dictionary In Depth 00:08:00 Date & Time 00:07:00 Functions 00:11:00 Modules 00:05:00 File Inputs & Outputs 00:13:00 Handling Exceptions 00:07:00 Section 03: Classes/Objects Simple Example 00:04:00 Creating Instance Objects 00:01:00 Accessing Attributes 00:04:00 Constructor New & Init Method 00:06:00 Destroying Objects 00:02:00 Class Inheritance 00:04:00 Overriding Methods 00:03:00 Overloading Methods 00:01:00 Overloading Operators 00:04:00 Data Hiding 00:03:00 Section 04: Regular Expressions Match Function 00:05:00 Search Function 00:02:00 Advanced Expressions 00:05:00 Search & Replace 00:03:00 Section 05: CGI Programming Basic CGI Programming 00:08:00 Get Method 00:06:00 Post Method 00:05:00 Cookies 00:05:00 Section 06: Database Setup Database 00:02:00 Connect To Database 00:05:00 Create Table 00:03:00 INSERT Operation 00:04:00 READ Operation 00:06:00 UPDATE Operation 00:02:00 DELETE Operation 00:02:00 Simple Network Example 00:04:00 Simple Client 00:04:00 Section 07: Multithreading Initiate a New Thread 00:07:00 Create Thread 00:06:00 Synchronise Threads 00:03:00 Multithreaded Priority Queue 00:09:00 Section 08: XML Parse an XML File 00:10:00 Section 09: GUI Introduction 00:02:00 Button Preview 00:03:00 Canvas 00:04:00 Checkbutton 00:02:00 Entry 00:02:00 Frame 00:04:00 Label 00:02:00 List Box 00:02:00 Menu button 00:03:00 Menu 00:08:00 Message 00:02:00 Radio button 00:05:00 Scale 00:03:00 Scrollbar 00:04:00 Text 00:03:00 Top-level 00:02:00 Spinbox 00:02:00 Paned Window 00:03:00 Message Box 00:02:00 Label Frame 00:02:00 Section 10: Resource Resource 00:00:00 Assignment Assignment - Python Programming Bible | Networking, GUI, Email, XML, CGI 00:00:00

Learn the Latest Skills | Acknowledged by CPD & QLS | MCQ Based Exam & Tutor Support | Interactive Video Training  The Sage 50 Payroll Complete Course is the perfect lesson if you have set your sights on a career within the accounting and finance industry but lack the knowledge and skills in the payroll department. Sage is a prevalent software system that is used around the globe, in businesses large and small. To keep up with modern technology and be employable to most companies, you need to know Sage 50 Payroll. This course will make you a valuable asset to any company. The course will cover areas such as processing SSP, editing tax codes, producing an annual cost of wages and using advanced payment options. The list goes on, but one thing remains the same: you’ll be kept up-to-date on the latest technologies and methods used within Sage 50 Payroll, giving you the confidence to use it self-assuredly.  What Will You Learn? Basics of setting up payroll Editing tax codes Managing bank statements and reconciliation VAT management Month-end reports Process statutory payments Create and administrate holiday schemes and employee absence Creation of chart of accounts, opening balances and rectifying mistakes What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This entry-level Sage Payroll Complete Course covers the basic concepts of payroll. Accountants of all levels, including those just starting, are urged to enrol in and complete this online course on Sage Payroll because there are no prerequisites. Career Path Training offered by the Sage 50 Payroll Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Payroll Administrator HR Administrator Finance Manager Payroll Clerk HR Manager Assistant Accountant Financial Controller Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Sage 50 Payroll Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Payroll Basics Module 02: Company Settings Module 03: Legislation Settings Module 04: Pension Scheme Basics Module 05: Pay Elements Module 06: The Processing Date Module 07: Adding Existing Employees Module 08: Adding New Employees Module 09: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session