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This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online qualification will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. to when and how to encourage someone to seek appropriate professional help. In addition, we explore other ways to reduce stress and boost mental health and identify the multitude of self-help and support options available. The scope of this mental health first aid course is not learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources

Unlock the secrets to Freelance success with our comprehensive course. Learn the essential skills to thrive in today's competitive market, from brand management to emotional intelligence, social media marketing to problem-solving. Join now and freelance like a pro!" Learning Outcomes: Gain a deep understanding of brand management and its importance in the freelance industry Master the art of time management and achieve productivity like a pro Learn the principles of entrepreneurship and financial independence for successful freelancing Develop emotional intelligence to communicate effectively with clients and collaborators Discover the power of social media marketing and sales techniques to expand your reach Learn the fundamentals of business formation, marketing, accounting, customer service relations, critical creative thinking, problem-solving, and business law and contracts for a holistic approach to freelancing Our comprehensive course covers all the essential skills needed to succeed in the freelance industry. From brand management to emotional intelligence, social media marketing to problem-solving, this course is designed to help you become a successful freelancer in today's competitive market. The course covers 13 modules, including principles of entrepreneurship, business formation, and management. You will also learn the fundamentals of sales and negotiation, customer service relations, critical creative thinking, and problem-solving. Our experts will guide you through the principles of marketing and accounting, enabling you to manage your finances with confidence. Additionally, the course covers the essential aspects of business law and contracts. This course is perfect for individuals who are new to freelancing or those looking to expand their skill set. Join now and start your journey to becoming a successful freelancer! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to start or enhance their freelancing career Individuals looking to learn the essential skills needed to succeed in the freelance industry Entrepreneurs and small business owners looking to manage their finances and marketing effectively Creatives and professionals looking to expand their reach and grow their brand Career path Freelance Graphic Designer: £22,000 - £45,000 per year Freelance Writer: £18,000 - £50,000 per year Freelance Social Media Manager: £20,000 - £45,000 per year Freelance Web Developer: £25,000 - £60,000 per year Freelance Marketing Consultant: £25,000 - £60,000 per year Freelance Accountant: £25,000 - £60,000 per year

In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Craft beautiful creations with the course "Discovering Crochet: From Beginner to Skilled Artisan." Unveil the secrets of this timeless art as you journey through modules covering equipment, yarn selection, basic and advanced stitches, beginner patterns, crochet techniques, and project initiation. With our course, you'll unlock the mastery of crochet and unleash your artistic potential. Join us and let the threads of your imagination weave wonders! Learning outcomes: Gain a comprehensive introduction to the art of crochet. Familiarise yourself with the essential equipment required for crochet. Understand the characteristics and types of yarn for optimal project selection. Master a variety of basic and advanced crochet stitches. Create beautiful crochet patterns suitable for beginners. Explore various techniques and apply them to your crochet projects. Discovering Crochet: From Beginner to Skilled Artisan is an enchanting journey into the crochet world. Immerse yourself in the fundamentals of this craft as you progress through modules designed to expand your skills and ignite your creativity. Learn about the equipment needed to embark on your crochet adventures and explore the vast realm of yarn, understanding its unique properties and suitability for different projects. Dive into the art of creating basic and advanced stitches, discovering how they intertwine to form intricate patterns. As you grow in confidence, embrace the world of crochet projects, from the simplicity of beginner patterns to the complexity of advanced techniques. Unleash your imagination and breathe life into your creations. Our course provides a solid foundation for aspiring artisans, allowing you to unlock the potential of this craft and develop your unique style. Join us on this transformative journey, where every stitch becomes a stroke of artistry. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for the following: Beginners eager to learn the art of crochet. Craft enthusiasts seeking to expand their creative repertoire. Individuals looking for a meditative and fulfilling hobby. Those who wish to create beautiful, handmade gifts for loved ones. Career path Some of the career paths related to this field are: Freelance crochet artist: £18,000 - £30,000 per year. Crochet pattern designer: £20,000 - £35,000 per year. Craft store owner/manager: £22,000 - £40,000 per year. Crochet instructor/tutor: £15 - £30 per hour. Handmade crochet product seller: £10,000 - £30,000 per year.

Imagine a day at the beach the sun is shining, and the waves are crashing. Children are playing in the shallow waters, and adults are lounging on the sand, enjoying the beautiful day. Suddenly, a swimmer in distress is spotted struggling in the water. Who will respond? Enter the lifeguard, the trained professional equipped to prevent injuries, respond to emergencies, and save lives. If you aspire to become a hero like this, our Lifeguard and Safety Management Training course can provide you with the necessary skills and knowledge to make it happen. Learning outcomes: Understand the duties of a professional lifeguard Identify and mitigate safety and risk management concerns Demonstrate proper emergency response techniques Rescue and provide first aid to responsive and unresponsive victims Manage respiratory and cardiac emergencies Implement injury prevention strategies Our Lifeguard and Safety Management Training course prepares you to be a professional lifeguard, equipped with the necessary skills to keep people safe in and around water. The course is designed to teach you everything from observation and risk management to emergency response techniques and injury prevention. You will also learn how to rescue both responsive and unresponsive victims, provide first aid, and manage respiratory and cardiac emergencies. Our highly qualified instructors will guide you through each module, ensuring that you develop a deep understanding of the course material. Our course is perfect for anyone who wants to become a lifeguard or anyone who needs to refresh their knowledge of lifeguarding techniques. Enrol now and gain the skills and confidence you need to make a difference in the world of water safety. Certification Upon completion of the Lifeguard and Safety Management Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Anyone who wants to become a professional lifeguard Individuals who want to refresh their lifeguarding knowledge Anyone who wants to learn how to manage respiratory and cardiac emergencies People who want to learn how to prevent and respond to injuries in aquatic environments Career path Upon completion of the courses, you will be able to: Lifeguard: £16,000 - £25,000 Pool Manager: £18,000 - £30,000 Health and Safety Officer: £20,000 - £35,000 Firefighter: £22,000 - £39,000 Paramedic: £24,000 - £40,000 Coastguard: £20,000 - £50,000

Transform your communication skills with our Complete Communication Skills Master Class for Life. Learn to speak confidently, tell compelling stories, and influence others. Elevate your communication skills to new heights and unlock a world of opportunities. Effective communication skills are essential in today's fast-paced and highly competitive job market. According to a recent study, 90% of UK employers believe that communication skills are more important than ever before. In fact, communication skills are now the most in-demand soft skill in the UK job market. Learning Outcomes: Develop effective communication skills for all situations Master the art of storytelling and become a captivating speaker Use body language to enhance your message and build rapport Learn how to talk to anyone, from colleagues to job interviewers Become an influencer and learn to persuade others Conquer your fear of public speaking and deliver engaging presentations The Complete Communication Skills Master Class for Life is an essential course for anyone looking to improve their communication skills. This comprehensive course covers seven modules, from effective communication to public speaking. You'll learn to communicate with confidence, build rapport through body language, and tell compelling stories that engage your audience. You'll also learn the art of persuasion and how to become an influencer in your personal and professional life. This course is for anyone who wants to improve their communication skills, whether you're a student, a professional, or just looking to enhance your personal life. By the end of the course, you'll have the skills you need to communicate effectively in any situation. Enrol in our Complete Communication Skills Master Class for Life today and take the first step towards unlocking a world of opportunities in the recruitment industry. Don't wait - join now and start transforming your communication skills today. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to improve their academic writing skills Researchers who need to write and publish research papers Professionals who need to produce reports or white papers Anyone who wants to learn how to write a research paper Career path Recruitment Consultant (£20,000 - £45,000) Sales Executive (£18,000 - £35,000) Human Resources Manager (£35,000 - £70,000) Marketing Manager (£25,000 - £60,000) Public Relations Specialist (£20,000 - £50,000) Executive Assistant (£20,000 - £40,000)

In the wake of increased societal awareness and growing demand for safer work environments, our Preventing Sexual Harassment Guide is here to empower you with the knowledge and strategies needed to combat this pervasive issue. This engaging course is designed to equip you with a comprehensive understanding of sexual harassment, enabling you to foster inclusive and respectful workplaces. By exploring relevant laws, effective policies, and proactive measures, you'll gain valuable insights to address and prevent sexual harassment confidently. Learning Outcomes: Understand the definition and various forms of sexual harassment Recognise the impact of sexual harassment on individuals and organisations Familiarise yourself with the legal framework surrounding sexual harassment Develop strategies for addressing and preventing sexual harassment Implement policies and procedures to create a respectful workplace culture Learn effective techniques for dealing with sexual harassment incidents Explore the role of mediation in resolving sexual harassment disputes Navigate the aftermath of sexual harassment incidents with confidence In this comprehensive course, you will explore the intricate facets of sexual harassment and gain a deeper understanding of its implications in the workplace. We will begin by examining the fundamental concept of sexual harassment, discussing its definitions, and exploring its different manifestations. Through interactive modules, you'll gain useful insights into the impact of sexual harassment on individuals and organisations alike. With a strong emphasis on legal perspectives, you'll delve into the laws and regulations surrounding sexual harassment, enabling you to navigate the complexities of this issue. We will guide you through the key components of creating an effective sexual harassment policy, exploring preventive measures, and establishing robust procedures to address incidents promptly and efficiently. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees at all levels who want to contribute to fostering a safe and respectful workplace environment Human resources professionals seeking in-depth knowledge of sexual harassment prevention Managers and supervisors responsible for implementing and enforcing company policies Entrepreneurs and business owners committed to cultivating an inclusive organisational culture Individuals interested in understanding the dynamics and impact of sexual harassment Career path Human Resources Officer: £25,000 - £35,000 per year Compliance Specialist: £30,000 - £45,000 per year Employee Relations Manager: £40,000 - £60,000 per year Diversity and Inclusion Consultant: £45,000 - £70,000 per year Legal Counsel specialising in Employment Law: £60,000 - £100,000 per year

[vc_row][vc_column][vc_column_text] Description: It is not always necessary to follow advanced accounting software such as Quickbook and Zero, especially if you're a small business owner. The Diploma in Bookkeeping course provides expert traditional manual bookkeeping training, as well as an overview of the computerised bookkeeping system. Are you an entry-level trainee who wishes to kickstart your career in bookkeeping and accounting ? This course will help you to earn your accounting qualification in no time. Bookkeeping is the recording of accounting and financial transactions. This course introduces the many aspects of bookkeeping, such as ledgers, journals, financial statements, income tax and records. To begin with, this training course will focus on manual bookkeeping and common accounting terminology. Next, you will learn the functionality of bookkeeping covering topics such as trial balance and coding, final figures and online bookkeeping. Finally, you will learn the differences between a manual system and a computerised system, and the benefits of both. The purpose of this bookkeeping course is to help you to apply the bookkeeping system to your business. On successful completion, this diploma in accounting and bookkeeping can be used to advance your professional development and fast-track your way to earning your AAT qualification. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors and management accountants Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction to the course Introduction 00:02:00 Bookkeeping systems Manual System 00:08:00 Computerised Systems 00:10:00 How it Fits Together 00:08:00 The functionality of bookkeeping Ledgers 00:10:00 Trial Balance and Coding 00:10:00 PNL Account and Balance Sheet 00:04:00 On a personal note AILE Personal 00:05:00 Mock Exam Mock Exam - Diploma in Bookkeeping 00:20:00 Final Exam Final Exam - Diploma in Bookkeeping 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description Want to work in pharmaceuticals? A pharmacy assistant works in a variety of settings, from retail stores to hospitals, supporting licensed pharmacists through clerical work, receiving prescriptions and general administrative tasks. If you're considering a career in pharmaceuticals, this online Pharmacy Assistant Diploma will give you the practical skills and knowledge you need to succeed in this industry. Throughout this pharmacy assistant course, you will learn how to perform essential pharmacy staff administrative duties, including the role of the pharmacist's assistant and how to provide excellent customer service to meet your customers' prescription needs. Besides the basics, you'll learn to perform various tasks related to drug inventory, such as taking orders, packaging and dispensing medicines, preparing prescription labels, and so on. Operating the register, handling money transactions, and performing clerical work will also be explained in this introductory course. If you are interested in becoming a pharmacy assistant or dispensing assistant within a healthcare team, this training program will help you accelerate your professional development and give you the training you need to become successful in this field. No previous qualifications or entry requirements are needed to take this course. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Pharmacy Assistant Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pharmacy Assistant Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Pharmacy Assistant Diploma Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:16:00 Module 2: Job Role of Pharmacy Technicians 00:25:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:20:00 Module 4: Communication in Pharmacy Settings 00:16:00 Module 5: The Pharmacy Team and Practices 00:17:00 Module 6: Prescription and Dispensing in Pharmacies 00:20:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:17:00 Module 8: Inventory Control and Management in Pharmacies 00:20:00 Module 9: Standard Operating Procedures (SOPs) 00:13:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00