9376 Confidence courses in Viewpark delivered Online

Are you a hypnotherapist looking to expand your skillset and enhance your practice? Our Masterclass on Smoking Cessation with Hypnotherapy is designed to give you the tools, techniques, and insights you need to help clients break free from the grip of nicotine addiction. Smoking remains one of the leading causes of preventable deaths worldwide, and many individuals who attempt to quit struggle with traditional methods like nicotine replacement therapy (NRT) or willpower alone. While NRT offers a physical solution by replacing nicotine, it may not address the underlying psychological triggers that keep people smoking. On the other hand, hypnotherapy targets these deeper subconscious beliefs and emotional drivers, offering a more lasting and holistic solution.

Overview This comprehensive course on Functional Skills Maths - Level 1 (Updated 2022) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths - Level 1 (Updated 2022) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths - Level 1 (Updated 2022). It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths - Level 1 (Updated 2022) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 24 sections • 114 lectures • 11:37:00 total length •Lecture 1: Introduction Video: 00:02:00 •Lecture 2: Quick Guide: 00:01:00 •Lecture 1: Read & Write Large Numbers Part 1: 00:08:00 •Lecture 2: Read & Write Large Numbers Part 2: 00:13:00 •Lecture 3: Compare and Order Large Numbers: 00:12:00 •Downloadable Resources: 00:00:00 •Lecture 1: Why do you Round off a Number?: 00:03:00 •Lecture 2: Rounding off techniques: 00:07:00 •Lecture 3: Practice Problems Part 1: 00:09:00 •Lecture 4: Practice Problems Part 2: 00:08:00 •Lecture 5: Rounding to Significant Figures: 00:15:00 •Downloadable Resources: 00:00:00 •Lecture 1: Number System: 00:07:00 •Lecture 2: Integers and Ordering of Integers: 00:08:00 •Lecture 3: Addition and Subtractions of Integers: 00:10:00 •Lecture 4: Operations on Integers: 00:06:00 •Lecture 5: Multiplication and Division of Integers: 00:07:00 •Downloadable Resources: 00:00:00 •Lecture 1: Factors and Multiples Basics: 00:07:00 •Lecture 2: Divisibility tests for 2,3,4,5,6: 00:07:00 •Lecture 3: Divisibility tests for 7,8,9,10,11: 00:11:00 •Lecture 4: Prime Factorisation: 00:13:00 •Lecture 5: Highest Common Factor HCF: 00:13:00 •Lecture 6: HCF - Division Method: 00:10:00 •Lecture 7: Least Common Multiple LCM: 00:14:00 •Downloadable Resources: 00:00:00 •Lecture 1: Classification of Fractions: 00:09:00 •Lecture 2: Convert mixed to improper and improper to mixed fractions: 00:05:00 •Lecture 3: Equivalent Fractions: 00:07:00 •Lecture 4: Comparing Fractions after converting to like fractions: 00:09:00 •Lecture 5: Reducing a fraction to the lowest term: 00:05:00 •Lecture 6: Addition & Subtraction of fractions: 00:09:00 •Lecture 7: Multiplication and Division of Fractions: 00:11:00 •Lecture 8: Find Fractions of whole number quantities or measurements: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Expanded form of Decimals: 00:08:00 •Lecture 2: Expanded form to Decimal form: 00:03:00 •Lecture 3: Writing fractions to Decimals: 00:04:00 •Lecture 4: Converting Decimals to a fraction: 00:05:00 •Lecture 5: Like & Unlike Decimals: 00:04:00 •Lecture 6: Comparing & Ordering Decimal Numbers: 00:09:00 •Lecture 7: Addition and Subtraction of Decimals: 00:06:00 •Lecture 8: Multiplication of Decimals: 00:07:00 •Lecture 9: Division of Decimals: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Multiply whole numbers and decimals by 10,100 & 1000: 00:09:00 •Lecture 2: Divide whole numbers and decimals by 10,100 & 1000: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Squaring of one-digit and two-digit numbers: 00:06:00 •Lecture 1: Simple Formula in words for one step or two steps operations: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Intro to the metric system: 00:09:00 •Lecture 2: Length, Mass & Capacity: 00:10:00 •Lecture 3: Length, Mass & Capacity Addition & Subtraction: 00:05:00 •Lecture 1: Converting 12-hour time to a 24-hour time: 00:04:00 •Lecture 2: Converting 24-hour time to a 12-hour time: 00:05:00 •Lecture 3: Conversion to different units of Time: 00:09:00 •Lecture 4: Addition with Time: 00:08:00 •Lecture 5: Subtraction with Time: 00:08:00 •Lecture 6: Multiplication with Time: 00:07:00 •Lecture 7: Division with Time: 00:06:00 •Lecture 8: Finding Time interval between given timings Part 1: 00:05:00 •Lecture 9: Finding Time interval between given timings Part 2: 00:10:00 •Lecture 10: Past Paper problem Q1: 00:02:00 •Lecture 11: Past Paper problem Q2: 00:02:00 •Lecture 12: Past Paper problem Q3: 00:05:00 •Lecture 13: Past Paper problem Q4: 00:03:00 •Lecture 14: Past Paper problem Q5: 00:02:00 •Lecture 1: Order of Operations - PEMDAS: 00:10:00 •Lecture 2: Practice Problems on - PEMDAS: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Estimation and approximation: 00:07:00 •Lecture 2: Estimation using Fractions and Decimals: 00:03:00 •Lecture 1: Simple Ratio and Direct Proportion Part 1: 00:09:00 •Lecture 2: Simple Ratio and Direct Proportion Part 2: 00:04:00 •Lecture 3: Simple Ratio and Direct Proportion Part 3: 00:04:00 •Lecture 1: Scale Drawing: 00:06:00 •Lecture 1: What is the meaning of Percentage?: 00:02:00 •Lecture 2: Percentage to Fraction: 00:07:00 •Lecture 3: Percentage of a quantity and conversation to Decimal: 00:05:00 •Lecture 4: Expressing one Quantity as a Percentage of another Quantity: 00:07:00 •Lecture 5: Calculate Percentages of amounts, increase, decrease by 5,10,15%: 00:11:00 •Lecture 1: Calculate simple interest in multiples of 5% on amounts of money: 00:11:00 •Lecture 2: Calculate discounts in multiples of 5% on amounts of money: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Problems based on Money: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: What is statistics?: 00:04:00 •Lecture 2: Representation of discrete data in Tables: 00:11:00 •Lecture 3: One-way Tables: 00:03:00 •Lecture 4: Two-way Tables: 00:04:00 •Lecture 5: Grouping of a discrete data Part 1: 00:05:00 •Lecture 6: Grouping of a discrete data Part 2: 00:04:00 •Lecture 7: Represent discrete data in Bar Charts (Graphs)Part 1: 00:08:00 •Lecture 8: Represent discrete data in Bar Charts (Graphs)Part 2: 00:07:00 •Lecture 9: Pie Charts (Circle graphs) Part 1: 00:08:00 •Lecture 10: Pie Charts (Circle graphs) Part 2: 00:05:00 •Lecture 11: Pie Charts (Circle graphs) Part 3: 00:08:00 •Lecture 12: Mean & Range: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Probability on a scale from 0 to 1: 00:12:00 •Lecture 2: Probabilities of simple events Part 1: 00:03:00 •Lecture 3: Probabilities of simple events Part 2: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Lines & Angles: 00:08:00 •Lecture 2: Introduction to Triangles: 00:05:00 •Lecture 3: Polygons: 00:05:00 •Lecture 4: More 2D Figures: 00:07:00 •Lecture 5: Line symmetry: 00:05:00 •Lecture 1: Area & Perimeter Part 1: 00:08:00 •Lecture 2: Area & Perimeter Part 2: 00:06:00 •Lecture 3: Area & Perimeter Part 3: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Calculation of the volumes & Surface Area of cubes and cuboids: 00:08:00

Overview This comprehensive course on Essentials of Becoming a Manager and Managing Teams will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of Becoming a Manager and Managing Teams comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of Becoming a Manager and Managing Teams. It is available to all students, of all academic backgrounds. Requirements Our Essentials of Becoming a Manager and Managing Teams is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 144 lectures • 09:09:00 total length •What to Expect & About Me: 00:02:00 •Well Done!: 00:02:00 •It's a Different Job: 00:03:00 •You're Scared? Good!: 00:02:00 •The Manager Mindset: 00:03:00 •Set Expectations: 00:04:00 •Get Learning Leadership!: 00:03:00 •What is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •People Are Crazy: 00:02:00 •Mastering One To One Meetings: 00:05:00 •Manager to Coach: 00:07:00 •Me? A Psychologist?: 00:02:00 •Emotional Intelligence: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •How to Hire a Diverse Workforce: 00:06:00 •Get the Basics Right Every Time: 00:02:00 •Conclusion: 00:02:00 •Introduction: 00:02:00 •The Importance of the Interview Process: 00:03:00 •What's Wrong With The Interview Process: 00:07:00 •Human Vs. Algorithm: 00:02:00 •Unconscious Interviewer Biases: 00:03:00 •Be Data Driven: 00:03:00 •Let's See You In Action: 00:02:00 •Keep it Relevant: 00:02:00 •Seriously Avoid These Topics: 00:03:00 •Benefits of a Diverse Workforce: 00:03:00 •How to Hire a Diverse Workforce: 00:06:00 •Hunger and Desire Over Skills: 00:03:00 •Culture Addition, Not Culture Fit: 00:03:00 •Compliment, Backup or Add To The Team: 00:05:00 •Hiring The Right Rank: 00:04:00 •What Are Your Location Restrictions: 00:01:00 •The Risk Of Delivering Less: 00:02:00 •The Risk Of Burnout: 00:02:00 •The Risk Of Losing The Headcount: 00:02:00 •Confirm The Job Is What They Think It Is: 00:02:00 •Sell Yourself, The Team & The Company: 00:03:00 •Don't Be A Jerk: 00:02:00 •It's Not About Making You Look Good: 00:02:00 •Managing Recruitment Agencies: 00:04:00 •Communications With The Candidate: 00:03:00 •Be Ready: 00:03:00 •Assign A Buddy: 00:02:00 •You Got It Wrong!: 00:02:00 •Conclusion: 00:03:00 •What To Expect From The Course: 00:02:00 •Why Even Bother?: 00:07:00 •What Learning Used To Be Like: 00:02:00 •Individual Learner: 00:01:00 •Everyone Says They Are A Self-Learner: 00:10:00 •Online Communities: 00:02:00 •Embedding Learning Into Daily Life: 00:03:00 •Teach It To Learn It: 00:02:00 •Learning New Vs Becoming Expert: 00:01:00 •Listen Faster: 00:01:00 •Tom's Approach: 00:02:00 •The Paid Training Course Is History: 00:03:00 •Develop The Right Mental Habits: 00:06:00 •Make It Easier On Yourself: 00:02:00 •Manager Responsibilities: 00:01:00 •Are You Really A Centre Of Excellence?: 00:02:00 •Learning As Part Of Performance Evaluation: 00:02:00 •Don't Worry If People Leave: 00:01:00 •The Benefits Of A Skilled User Base: 00:02:00 •Push It, Push It, Push It: 00:01:00 •The Golden Hour: 00:09:00 •Internal Mobility: 00:03:00 •Team Secondment: 00:02:00 •Make People Good Enough To Quit: 00:03:00 •Lunch & Learns: 00:02:00 •Personalised Learning Plans: 00:02:00 •Use It Or Lose It: 00:02:00 •Certifiably Great: 00:02:00 •Get A Learning Buddy: 00:02:00 •Senior Leaders Responsibilities: 00:01:00 •Walk It From The Top: 00:02:00 •Learning Wherever, Whenever: 00:02:00 •Show Us The Data: 00:02:00 •Create Learning Champions: 00:02:00 •Gamification: 00:02:00 •Sell, Sell, Sell: 00:03:00 •Don't Block The Useful Sites: 00:03:00 •Create A Varied Library Of Resources: 00:02:00 •Encourage Conferences And Seminars: 00:04:00 •The Feedback Loop: 00:02:00 •Learning Is Expensive: 00:03:00 •Learning Takes Time: 00:02:00 •Concluding Remarks: 00:04:00 •Interview Masterclass - Maximize Your Chances of Success: 00:03:00 •Get Yourself Game Ready!: 00:08:00 •Final Prep Tips! 1-2 Days Before Interview: 00:03:00 •It's Interview Day! How to ACE the interview!: 00:07:00 •Positive Personality Traits Interviewers Are Desperate For: 00:07:00 •How to Engage & Impress in Conversation: 00:05:00 •The Art of Asking Questions: 00:08:00 •How to Answer Questions Using Skill & Psychological Tricks: 00:10:00 •After Interview - Still More You Can Do: 00:05:00 •Staying Professional: 00:02:00 •That Wasn't What You Expected!!: 00:03:00 •Waiting For The Answer: 00:02:00 •Let's Review The Tips - So Much To Consider: 00:04:00 •Introduction to Overcoming Burnout: 00:03:00 •The Problem of Burnout in Modern Workplaces: 00:06:00 •Symptoms of Burnout - Do You Have It?: 00:03:00 •How Individuals Can Fight Back Against Burnout: 00:12:00 •How Leaders Can Create A Burnout Free Culture: 00:10:00 •Let's Review The Advice - What's Important?: 00:03:00 •Characteristics of Great Leaders - Introduction: 00:02:00 •Honesty, Coaching & The Mission: 00:08:00 •Empathy, Togetherness & Feedback: 00:06:00 •Change, Authenticity & Enablement: 00:05:00 •Perspective, Empowerment & Emotional Intelligence: 00:05:00 •My Favourite Tips & Bonus!: 00:05:00 •What to Expect: 00:04:00 •What & Why?: 00:03:00 •The Cost of Meetings: 00:02:00 •Red Amber & Green Meetings: 00:06:00 •Do You Need A Meeting?: 00:04:00 •Timing Considerations: 00:07:00 •Contents of the Invite: 00:03:00 •Scheduling Etiquette: 00:07:00 •Considerations for Externals: 00:05:00 •The Meeting as an Opportunity: 00:02:00 •Chairing Meetings: 00:01:00 •Your Agenda: 00:08:00 •Kicking Off: 00:06:00 •During The Meeting: 00:08:00 •After Meeting Minutes: 00:06:00 •Considerations: 00:06:00 •Concluding Remarks: 00:02:00 •What To Expect & About Me: 00:02:00 •Management Vs. Coaching: 00:07:00 •What Is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •How To Be A Great Listener: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •Stupid Things NOT To Say To Your Team: 00:07:00 •Your Team Made A Mistake: 00:06:00 •Mastering Crucial Conversations: 00:05:00 •When to Fire Someone: 00:06:00

The Make-up Artist & Innovative Beauty Techniques course provides an in-depth exploration into the fascinating world of beauty artistry. With a focus on the latest trends and techniques, this CPD certified course is designed for those eager to refine their expertise in the beauty industry. Whether you're aiming to enhance your skills for personal enrichment or to advance in your career, this course offers a wealth of knowledge that will equip you with the essential tools needed to excel. From mastering makeup application to understanding the latest beauty innovations, this course covers all aspects of the artistry behind flawless transformations. Learn how to create striking looks for various occasions, while also gaining insights into the business side of the beauty industry. By the end of the course, you’ll have a thorough understanding of modern beauty techniques, enabling you to offer high-quality services to clients or even branch into your own beauty business with confidence. All this, without ever needing to step into a classroom. ________________________________________________________________________ Key Features: CPD Certified Diploma in Make-up Artist & Innovative Beauty Techniques- CPD Certified With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Artistry in Make-Up Application Module 01 : Introduction to Makeup Artistry and Sanitation Module 02 : Makeup Tools, Colour Theory, and Foundation Application Module 03 : Face Contouring and Highlighting Module 04 : Eye Makeup Module 05 : Brow Shaping, Lip Makeup, and Bridal Makeup Module 06 : Special Makeup Effects and Professional Business Skills Module 07 : Portfolio Development and Industry Practices Innovative Beauty Techniques Module 01: Fundamentals of Beauty Therapy Module 02: Skin Analysis and Facial Treatments Module 03: Make-up Artistry Module 04: Nail Care and ManicurePedicure Techniques Module 05: Hair Care and Styling Module 06: Hair Removal and Body Treatments ________________________________________________________________________ Complete Career Guide for Make-up Artist & Innovative Beauty Techniques- CPD Certified (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Make-up Artist. In addition to mastering the essentials of Make-up Artist, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Make-up Artist. Your dream career starts here! List of career guide courses included in Make-up Artist & Innovative Beauty Techniques- CPD Certified With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Apply proper sanitation practices in makeup artistry. Demonstrate proficiency in using makeup tools and understanding colour theory. Execute face contouring, highlighting, and foundation application techniques. Create diverse eye makeup looks with precision and creativity. Master the art of brow shaping, lip makeup, and bridal looks. Develop special makeup effects skills and gain professional business acumen. ________________________________________________________________________ Accreditation All of our courses, including the Make-up Artist & Innovative Beauty Techniques- CPD Certified With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Make-up Artist & Innovative Beauty Techniques- CPD Certified With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become makeup artists. Enthusiasts seeking a comprehensive beauty techniques education. Beginners in makeup artistry looking for foundational skills. Those wanting to specialise in bridal makeup and special effects. Individuals keen on building a makeup portfolio for industry entry. Career path Makeup Artist - £20K to 30K/year. Bridal Makeup Specialist - £25K to 35K/year. Special Effects Makeup Artist - £22K to 40K/year. Beauty Consultant - £18K to 25K/year. Freelance Makeup Artist - £20K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Keeping a home spotless is one thing. Managing a team to keep hundreds of homes spotless—now that takes a different sort of polish. This Cleaning Supervisor course is designed for those looking to move beyond basic cleaning duties and take on a leadership role in the domestic cleaning industry. With a focus on British housecleaning standards and supervisory know-how, the course offers a structured path to mastering the art of coordinating tasks, managing teams, ensuring health and safety compliance (without making it sound like a legal thriller), and keeping clients both calm and sparkling with satisfaction. Whether you're already working in domestic services or considering a leadership role in the industry, this diploma is your signal that you're ready to organise, oversee, and manage with confidence. From rota planning to quality control (yes, that includes missed cobwebs), every module has been carefully developed to reflect the expectations of UK households and domestic staffing agencies. If you're ready to lead with a mop in one hand and a schedule in the other—without ever leaving your sofa—then you’re exactly where you need to be. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Housecleaning Module 01: Introduction Module 02: Cleaning Equipment and Ingredients Module 03: Cleaning the Kitchen Module 04: Cleaning the Bedroom and Livingroom Module 05: Bathroom Cleaning Module 06: Cleaning and Organising a Kid's Room Module 07: Cleaning Home Office Module 08: Cleaning Walls Cleaning Supervisor Level 5 Module 01: Introduction Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment ________________________________________________________________________ Complete Career Guide for Cleaning Supervisor: British Housecleaning Diploma (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Cleaning Supervisor. In addition to mastering the essentials, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together. Your dream career starts here! List of career guide courses included in this bundle: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fundamental techniques and equipment usage. Proficiently clean and organize various living spaces, including kitchens and bathrooms. Gain knowledge in chemical safety, keyholding, and alarm codes for cleaners. Develop entrepreneurial skills for starting, running, and expanding a business. Acquire expertise in customer satisfaction, staff management, marketing, and sales. ________________________________________________________________________ Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs interested in starting a business Professionals seeking to enhance their skills Those wanting to explore diverse cleaning job opportunities Individuals aiming to understand the management aspects of this sector Career path Cleaning Supervisor - £25K to 35K/year Office Cleaner - £18K to 25K/year Commercial Kitchen Cleaner - £20K to 28K/year Business Owner (Cleaning Services) - £30K to 50K/year Marketing Executive (Cleaning Industry) - £22K to 30K/year Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Full Excel Course Beginner to Advanced 6hrs

🚀 Unlock the Power of Microsoft Excel with Our Excel VBA Programming Training Course! 📊 Are you ready to take your Excel skills to the next level? Dive deep into the world of Excel VBA programming and unleash the full potential of this powerful tool! Our comprehensive online course, 'Microsoft Excel VBA Programming Training,' is designed to equip you with the expertise needed to automate tasks, streamline processes, and boost productivity within Excel. Here's what you'll learn in this dynamic course: 📌 Section 1: Introduction Get acquainted with the fundamentals of Excel VBA programming. Understand its significance and explore the vast possibilities it offers to transform your Excel experience. 📌 Section 2: Macros Master the art of creating and executing macros to automate repetitive tasks and significantly reduce manual work. Learn to streamline your workflow like a pro! 📌 Section 3: VBA Editor Navigate the VBA Editor seamlessly. Gain proficiency in using this interface to write, edit, and debug your VBA code effectively. 📌 Section 4: Variables and Procedures Understand the concept of variables and procedures in VBA. Learn how to declare, assign, and utilize them efficiently to optimize your coding process. 📌 Section 5: Loops and IF Statements Discover the power of loops and conditional IF statements. Harness these constructs to create dynamic and responsive Excel applications. 📌 Section 6: Error Handling Learn robust error-handling techniques to troubleshoot issues and create resilient VBA programs. 📌 Section 7: User Defined Functions Unlock the potential of creating custom functions tailored to your specific needs, enhancing Excel's capabilities beyond its default functions. 📌 Section 8: Assignments Apply your newfound knowledge through hands-on assignments and practical exercises to reinforce your skills. 📌 Section 9: Creating Forms Explore the creation of user-friendly forms and interfaces within Excel, making interactions more intuitive and efficient. Whether you're a beginner or have some experience in Excel, this course is tailored to suit your learning needs. With comprehensive modules, real-world examples, and expert guidance, you'll gain the confidence to create powerful VBA scripts and automate Excel operations like never before! Join us today and embark on a transformative journey in mastering Microsoft Excel VBA programming. Elevate your Excel skills and become a proficient VBA programmer! Enroll now and excel in Excel VBA programming! 💡📈✨ Course Curriculum Section 1 - Introduction What is VBA 00:00 Object Orientated Programming 00:00 Section 2 - Macros Macros Initial Setup 00:00 Recording a Macro 00:00 Saving a Macro 00:00 Section 3 - VBA Editor Launching VBA 00:00 VB Editor 00:00 Custom Menu 00:00 Naming Projects 00:00 Modules 00:00 Code Window 00:00 Comments 00:00 Section 4 - Variables and Procedures Introduction 00:00 Vraibales 00:00 Variable Exercise 00:00 What are Procedures 00:00 What are Procedures - Part Two 00:00 What are Procedures - Part Three 00:00 Message Boxes 00:00 Input Box 00:00 Input Box - Part Two 00:00 Basic Navigation 00:00 Sheets 00:00 Draft LessonCell Navigation 00:00 Advanced Sheets 00:00 Offset 00:00 Section 5 - Loops and IF Statements Introduction 00:00 Operators 00:00 Using Variables 00:00 What is Automation 00:00 For Loop 00:00 Do Loops 00:00 IF Statements 00:00 IF Statements - Part Two 00:00 Select Case 00:00 Section 6 - Error Handling Debugging 00:00 Section 7 - User Defined Functions UDFs 00:00 Section 8 - Assignments Introduction 00:00 Exercise 1 - Record a Macro 00:00 Exercise 2 - Duplicating Data 00:00 Exercise 3 - Generate a Report 00:00 Generate a Report - Part Two 00:00 Exercise 4 - Inner and Outer Loops 00:00 Inner and Outer Loops - Part Two 00:00 Inner and Outer Loops - Part Three 00:00 Inner and Outer Loops - Part Four 00:00 Inner and Outer Loops - Part Five 00:00 Section 9 - Creating Forms Form Controls 00:00 Building the Form 00:00 Initialize the Form 00:00 Command Buttons 00:00 Command Buttons - Part Two 00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Screenwriting Course For Beginners is designed for aspiring scriptwriters where you will learn the art of storytelling, character development and dialogue. With expert guidance, you will understand the screenplay structure, formatting, and writing for different genres. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to sign questions forms from English to BSL Understand how to sign question tags (negation and affirmation) with subtitles Know Fingerspelling receptive skills on TV programmes and Films Learn how to communicate opposite signs with subtitles/ without subtitles Know how to sign day-to-day routines with/without images Learn how to sign for countries and cities in BSL Understand countries signs without flags and subtitles Learn health and medical terminology with or without subtitles Know Technology terminology with or without subtitles Understand educational signs with or without subtitles Why British Sign Language Level 2 right for you? This extensive British Sign Language Level 2 Online Course is designed for those who want to learn BSL words, alphabets, and phrases to communicate with hearing-impaired and deaf people. You will learn how to use fingerspelling receptive skills on TV, films, TV programmes, and learn how to use handshapes to show light, legs, eyes, people, and ball. This comprehensive BSL level 2 course will help you master directional verbs with and without subtitles, multi-channel signs with/without subtitles, and much more. You will develop a solid foundation in communicating jobs, buildings, rooms in the house, daily routines, technology in British sign language. By the end of the British Sign Language Level 2 Online Course, you will gain theoretical knowledge and practical skills to communicate with hearing-impaired and dumb people effectively and fluently. This online BSL level 2 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website. British Sign Language Level 2 Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Module 1: Linguistics in BSL Handouts - Question Forms From English to Bsl Question Forms Into Bsl Question Forms Into Bsl - Answers Study Question Tags - Negation and Affirmation - With Subtitles Question Tags - Negation and Affirmation - Without Subtitles Handouts - Handshapes and Classifiers Signs in Bsl Classifiers in Bsl Different Handshapes in Bsl Handshapes in Different Forms Handouts - Handshapes to Show Light, Legs, Eyes, People and Ball Opposite Signs With Subtitles Opposite Signs Without Subtitles Opposite Signs Homework Tasks Opposite Signs - Handouts Answers Opposite Signs - Homework Tasks Answers Itemising Listings - 4 Tasks Itemising Listings Signs With 4 Stories - Quiz Answers Handouts - Multi-channels Signs in Bsl Multi-channels Signs in Bsl - With Subtitles Multi-channels Signs in BSL - Without Subtitles Module 2: Receptive Skills in Fingerspelling and Numbers Handouts - Fingerspelling Game with Boggle Fingerspelling Receptive Skills - Titles of TV Programmes Fingerspelling Receptive Skills - Films Fingerspelling Receptive Skills - Titles of Films and TV Programmes - Quiz Answers Fingerspelling Receptive Skills - Names of Cars Fingerspelling Receptive Skills - Names of Cars - Handouts Answers Receptive Skills on Fingerspelling - Names of Most Popular Shops in UK Receptive Skills on Fingerspelling - Names of Most Popular Shops in UK - Handouts Answers Receptive Skills on Fingerspelling - Names of DIY Shops Receptive Skills on Fingerspelling - Names of DIY Shops - Handouts Answers Receptive Skills on Fingerspelling - Names of Petrol Stations Receptive Skills on Fingerspelling - Names of Petrol Stations - Handouts Answers Receptive Skills on Fingerspelling and Numbers - Name of Supermarkets Receptive Skills on Fingerspelling and Numbers - Name of Supermarkets - Handouts Answers Handouts - First Letter of Your Name First Letter of Name and Surname with BSL Guest First Letter of Name and Surname with BSL Guest - Handouts Answers Fingerspelling and Dates Disney Film Disney Films - Fingerspelling and Dates it was Released Module 3: Holidays Handouts - BSL signs for Countries and Cities Countries With Flags Countries Without Flags Cities in UK and Europe With Subtitles Cities in UK and Europe Without Subtitles Handouts - Types of Holidays Types of Holidays With Subtitles Types of Holidays Without Subtitles Handouts - What Did You Do on Holiday What Did You Do on Holiday. - With Subtitles What Did You Do on Holiday. - Without Subtitles Handouts - What Do You Need to Bring on Holiday. What Do You Need to Bring on Holiday.- With Subtitles What Do You Need to Bring on Holiday. - Without Subtitles Handouts - at the Beach At the Beach - With Subtitles At the Beach - Without Subtitles Handouts - Holiday Questions Holiday Questions - With Subtitles Module 4: Jobs Handouts - Asking Questions About the Jobs Asking Questions about the Jobs - with Subtitles Asking Questions About the Jobs - Without Subtitles Jobs - Signs with Images and Subtitles Jobs - Signs Without Images What is my Job? - Quiz What is My Job? - Handouts Answers Module 5: Day to Day Routines Handouts - Daily Routines 1 Handouts - Daily Routines 2 Handouts - Daily Routines 3 Handouts - Daily Chores 1 Handouts - Daily Chores 2 Day to Day Routines - Without Images Day to Day Routines - with Images My Day to Day Routine My Day to Day Routines - Answers Study Handouts - At the Garden Centre At the Garden Centre - With Subtitles Module 6: Buildings Handouts - Types of Houses 1 Handouts - Types of Houses 2 Types of Building - With Subtitles and Images Types of Building - Without Subtitles At Home Signs (Rooms) - With Subtitles and Images At Home Signs (Rooms) - Without Subtitles At Home - What is in Each Room. - With Subtitles and Images At Home - What is in Each Room. - Without Subtitles How to Describe Each Room Module 7: Technology and Education Handouts - Technology Terminology Technology Terminology - With Subtitles Technology Terminology - Without Subtitles Handouts - Educational Signs and Deaf Education Educational Signs - With Subtitles Educational Signs - Without Subtitles Deaf Education - With Subtitles Deaf Education - Without Subtitles Who should take this course? This online course is suitable for those who want to master the advanced level of British Sign Language or anyone who wishes to learn tricks and techniques to communicate with hearing-impaired and deaf people Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This British sign language level 2 online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. You can also take our Certificate in British Sign Language Level 2 (RQF) - Official Exam Included and learn how to communicate with deaf people. Sign language can also benefit you personally by improving your cognitive abilities and boosting your confidence. So why wait? Enrol in our British Sign Language Level 2 online course today and start communicating with the deaf community like a pro! Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview This comprehensive course on CompTIA Network (N10-007) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Network (N10-007) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Network (N10-007). It is available to all students, of all academic backgrounds. Requirements Our CompTIA Network (N10-007) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 22 sections • 172 lectures • 22:43:00 total length •Introduction: 00:03:00 •What is a Model?: 00:02:00 •OSI vs. TCP/IP Model: 00:07:00 •Walking Through OSI and TCP/IP: 00:12:00 •Meet the Frame: 00:06:00 •The MAC Address: 00:07:00 •Broadcast vs. Unicast: 00:04:00 •Introduction to IP Addressing: 00:08:00 •Packets and Ports: 00:05:00 •Network Topologies: 00:10:00 •Coaxial Cabling: 00:05:00 •Twisted Pair Cabling: 00:06:00 •Cat Ratings: 00:06:00 •Fiber Optic Cabling: 00:09:00 •Fire Ratings: 00:05:00 •Legacy Network Connections: 00:07:00 •What is Ethernet?: 00:07:00 •Ethernet Frames: 00:07:00 •Early Ethernet: 00:08:00 •The Daddy of Ethernet, 10BaseT: 00:03:00 •Terminating Twisted Pair: 00:14:00 •Hubs vs. Switches: 00:13:00 •100BaseT: 00:05:00 •Connecting Switches: 00:05:00 •Gigabit Ethernet and 10-Gigabit Ethernet: 00:05:00 •Transceivers: 00:07:00 •Connecting Ethernet Scenarios: 00:14:00 •Introduction to Structured Cabling: 00:04:00 •Terminating Structured Cabling: 00:08:00 •Equipment Room: 00:07:00 •Alternative Distribution Panels: 00:04:00 •Testing Cable: 00:09:00 •Troubleshooting Structured Cabling, Part 1: 00:05:00 •Troubleshooting Structured Cabling, Part 2: 00:05:00 •Using a Toner and Probe: 00:03:00 •Wired Connection Scenarios: 00:11:00 •Introduction to IP Addressing and Binary: 00:13:00 •Introduction to ARP: 00:04:00 •Classful Addressing: 00:10:00 •Subnet Masks: 00:12:00 •Subnetting with CIDR: 00:10:00 •More CIDR Subnetting Practice: 00:10:00 •Dynamic and Static IP Addressing: 00:18:00 •Rogue DHCP Servers: 00:07:00 •Special IP Addresses: 00:07:00 •IP Addressing Scenarios: 00:15:00 •Introducing Routers: 00:15:00 •Understanding Ports: 00:05:00 •Network Address Translation: 00:06:00 •Implementing NAT: 00:03:00 •Forwarding Ports: 00:18:00 •Tour of a SOHO Router: 00:12:00 •SOHO vs. Enterprise: 00:09:00 •Static Routes: 00:13:00 •Dynamic Routing: 00:11:00 •RIP: 00:04:00 •OSPF: 00:04:00 •BGP: 00:06:00 •TCP and UDP: 00:07:00 •ICMP and IGMP: 00:06:00 •Handy Tools: 00:07:00 •Introduction to Wireshark: 00:11:00 •Introduction to netstat: 00:09:00 •Web Servers: 00:12:00 •FTP: 00:12:00 •E-mail Servers and Clients: 00:09:00 •Securing E-mail: 00:06:00 •Telnet and SSH: 00:09:00 •Network Time Protocol: 00:02:00 •Network Service Scenarios: 00:10:00 •Understanding DNS: 00:12:00 •Applying DNS: 00:19:00 •The Hosts File: 00:04:00 •Net Command: 00:08:00 •Windows Name Resolution: 00:11:00 •Dynamic DNS: 00:05:00 •DNS Troubleshooting: 00:13:00 •Making TCP/IP Secure: 00:04:00 •Symmetric Encryption: 00:06:00 •Asymmetric Encryption: 00:03:00 •Cryptographic Hashes: 00:05:00 •Identification: 00:00:00 •Access Control: 00:04:00 •AAA: 00:05:00 •Kerberos/EAP: 00:00:00 •Single Sign-On: 00:10:00 •Certificates and Trust: 00:14:00 •Certificate Error Scenarios: 00:08:00 •Understanding IP Tunneling: 00:06:00 •Virtual Private Networks: 00:13:00 •Introduction to VLANs: 00:12:00 •InterVLAN Routing: 00:03:00 •Interfacing with Managed Switches: 00:11:00 •Switch Port Protection: 00:07:00 •Port Bonding: 00:07:00 •Port Mirroring: 00:04:00 •Quality of Service: 00:05:00 •IDS vs. IPS: 00:04:00 •Proxy Servers: 00:13:00 •Load Balancing: 00:09:00 •Device Placement Scenarios: 00:13:00 •Introduction to IPv6: 00:13:00 •IPv6 Addressing: 00:15:00 •IPv6 in Action: 00:13:00 •IPv4 and IPv6 Tunneling: 00:05:00 •Telephony Technologies: 00:09:00 •Optical Carriers: 00:03:00 •Packet Switching: 00:05:00 •Connecting with Dial-up: 00:05:00 •Digital Subscriber Line (DSL): 00:05:00 •Connecting with Cable Modems: 00:04:00 •Connecting with Satellites: 00:03:00 •ISDN and BPL: 00:04:00 •Remote Desktop Connectivity: 00:05:00 •Advanced Remote Control Systems: 00:09:00 •Introduction to 802.11: 00:12:00 •802.11 Standards: 00:12:00 •Power over Ethernet (PoE): 00:04:00 •Antennas: 00:09:00 •Wireless Security Standards: 00:16:00 •Implementing Wireless Security: 00:07:00 •Threats to Your Wireless Network: 00:07:00 •Retro Threats: 00:05:00 •Wi-Fi Protected Setup (WPS): 00:05:00 •Enterprise Wireless: 00:06:00 •Installing a Wireless Network: 00:15:00 •Wireless Scenarios: 00:07:00 •More Wireless Scenarios: 00:09:00 •Virtualization Basics: 00:07:00 •Cloud Ownership: 00:03:00 •Cloud Implementation: 00:12:00 •Your First Virtual Machine: 00:09:00 •NAS and SAN: 00:16:00 •Platform as a Service (PaaS): 00:09:00 •Software as a Service (SaaS): 00:03:00 •Infrastructure as a Service (IaaS): 00:10:00 •Cellular Technologies: 00:05:00 •Mobile Connectivity: 00:07:00 •Deploying Mobile Devices: 00:05:00 •Mobile Access Control: 00:06:00 •Network Types: 00:04:00 •Network Design: 00:10:00 •Power Management: 00:06:00 •Unified Communications: 00:11:00 •Network Documentation: 00:07:00 •Contingency Planning: 00:10:00 •Predicting Hardware Failure: 00:05:00 •Backups: 00:08:00 •What is Risk Management?: 00:06:00 •Security Policies: 00:08:00 •Change Management: 00:07:00 •User Training: 00:03:00 •Standard Business Documentation: 00:05:00 •Mitigating Network Threats: 00:05:00 •High Availability: 00:05:00 •Denial of Service: 00:09:00 •Malware: 00:10:00 •Social Engineering: 00:04:00 •Access Control: 00:08:00 •Man-in-the-Middle: 00:22:00 •Introduction to Firewalls: 00:05:00 •Firewalls: 00:10:00 •DMZ: 00:06:00 •Hardening Devices: 00:14:00 •Physical Security Controls: 00:09:00 •Testing Network Security: 00:08:00 •Network Protection Scenarios: 00:14:00 •SNMP: 00:15:00 •Documenting Logs: 00:09:00 •System Monitoring: 00:08:00 •SIEM (Security Information and Event Management): 00:07:00 •Network Troubleshooting Theory: 00:05:00

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans