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Supercharge your career as an Oracle DBA! This in-depth performance tuning course empowers you to pinpoint bottlenecks, master essential tools like AWR and ASH, elevate your database's performance, and unlock your potential as a top-tier Oracle DBA.

------------------------NEW YEAR SALE ENDS TODAY------------------------ Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Are you ready to be an accountant but don't know where to start? If so, you're in luck. We've got you covered with our 15-in-1 Accountancy:Accounting Training bundle! Accounting is one of the most critical skills for business. It's also one of the most misunderstood. But don't worry; we're here to help you understand what accounting is and how it can help your business succeed. This Accountancy: Accounting Training bundle is designed to teach you everything you need to know about accounting and how it applies to your day-to-day life. By the end of this course, you'll have a solid understanding of the basics, including: -How much money do I make? -How can I increase my salary? -How do I get promoted? -What is a budget? And much more! The Accountancy: Accounting Training bundle is designed to help you learn everything you need in one place: from how to solve problems with spreadsheets through the basics of accounting knowledge and understanding, all the way up through advanced topics like audit procedures and tax law compliance. You and other future accountants will benefit from this course by improving your foundational accounting knowledge. In addition, it will increase your chances of success and keep you one step ahead of the competition. This Accounting: Accountancy Training Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Diploma in Quickbooks Bookkeeping Course 03: Level 3 Tax Accounting Course 04: Payroll Management - Diploma Course 05: Level 3 Xero Training Course 06: Theory of Constraints, Throughput Accounting and Lean Accounting Course 07: Internal Audit Training Diploma Course 08: Team Management Course 09: Business Analysis Level 3 Course 10: Diploma in Sage 50 Accounts Course 11: Positive Psychology Masterclass Course 12: Microsoft Excel Training: Depreciation Accounting Course 13: GDPR Data Protection Level 5 Course 14: Microsoft Excel Level 3 Key Features of the Course FREE Accounting: Accountancy Training CPD-accredited certificate Get a free student ID card with Accounting: Accountancy Training training (£10 applicable for international delivery) Lifetime access to the Accounting: Accountancy Training course materials The Accounting: Accountancy Training program comes with 24/7 tutor support Get instant access to this Accounting: Accountancy Training course Learn Accounting: Accountancy Training training from anywhere in the world The Accounting: Accountancy Training training is affordable and simple to understand The Accounting: Accountancy Training training is entirely online Learning Outcomes After completing this course, you will be able to: Understand and apply core accounting principles to manage financial transactions and records effectively. Perform accurate bookkeeping and maintain detailed financial records using industry-standard accounting software. Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements. Develop and manage budgets, and conduct financial forecasting to support strategic decision-making. Implement best practices in financial reporting and ensure compliance with relevant accounting standards and regulations. Utilize advanced financial analysis techniques to assess business performance and guide financial planning. So why wait? Enrol right now! Description Enhance your financial expertise with the Accounting: Accountancy Training course. This comprehensive program provides a solid foundation in accountancy, covering everything from basic accounting principles to advanced financial analysis. You'll gain essential skills in bookkeeping, budget management, and financial forecasting, and become proficient in using accounting software. Whether you're starting a career or aiming for advancement, this course offers the practical knowledge and confidence needed to excel in the dynamic field of accounting. Enrol today to master the skills required for effective financial management and decision-making. Curriculum ofAccountancy: Accounting Bundle Course 01: Accountancy Introduction The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement How will I get my Certificate? After successfully completing the Accountancy: Accounting course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accountancy: Accounting Training bundle is ideal for anyone interested in the Accounting and Finance discipline or who wishes to pursue a successful career in this field of study, such as; Aspiring Accountants and Financial Analysts Aspiring Investment Bankers Aspiring Financial Controllers Business Owners Accounting Students Anyone wishing to understand a company's financials Anyone hoping to be successful in the world of Business & Finance Requirements Our Accountancy: Accounting is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Accountant Financial Advisor Financial Supervisor Financial Clerk Bookkeeper In the United Kingdom, the typical annual income for these professionals ranges from £25,000 to £70,000. Certificates Certificate of completion Digital certificate - Included

Our best-selling Animal Care Course is a great way to learn how to provide the right kind of care and support for beloved pets. You will be trained on how to deliver medical aid and nutritional diets to a wide range of animals. Whether you are interested in starting a pet-sitting service, becoming a professional dog-walker, or working in a veterinary clinic; all the information you could wish for is here. This extensive tutorial will give you the confidence and skill to really understand an animal's basic needs and put your knowledge to good use. When you enrol for training, you will be given expert coaching in animal hygiene, nutritional diets, and emergency First Aid procedures. In addition to this, you can expect to be given some first-class tuition on the unique requirements needed to look after; cats, dogs, horses, birds, rabbits, fish, reptiles, and more. You will be given a complete learning package that will guarantee the wellbeing of the most commonly encountered pets. The Animal Care Course provides professional training and support for anyone who has been entrusted with the lives of faithful companions. Using proven online study techniques and interactive exercises, you are sure to quickly pick up a natural animal carer's skills. Enrol now, and you can learn to master skills that pet owners will happily make use of. Why choose this Animal Care Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The animal welfare courses are delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the online animal care course at your own pace. You are taught through a combination of: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification Upon successful completion of the Animal Care course, you will be able to obtain your course completion e-certificate. A Print copy by post is also available at an additional cost of £9.99, and PDF Certificate at £4.99. The certificate in animal care will open up many career opportunities for you. What are you waiting for? Enrol today! Who is this course for? This course is primarily aimed at individuals who currently work, or aspire to work, with animals commonly kept as household pets. This can cover a range of professions from Pet-Sitter to Veterinarian Surgeon. Career Path The training given by the Animal Care Course will be of benefit to those involved in the care of animals or have a role in Animal Welfare. It would significantly help the following careers or roles:  Animal Welfare Officer Lecturer in Animal Care Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist Animal Groomer Course Content Module 01: Introduction to the Care and Animal Welfare of All Species Introduction to The Care and Animal Welfare of All Species 00:07:00 Module 02: Basic Animal Health Basic Animal Health 00:07:00 Module 03: Hygiene Hygiene 00:06:00 Module 04: First Aid for Animals First Aid for Animals 00:07:00 Module 05: Nutrition Nutrition 00:06:00 Module 06: Getting to Know the Dogs & Puppies Getting to Know the Dogs & Puppies 00:09:00 Module 07: Getting to Know the Kittens and Cats Getting to Know the Kittens and Cats 00:10:00 Module 08: Learning about Horses Learning about Horses 00:06:00 Module 09: Learning about Birds Learning about Birds 00:07:00 Module 10: Specific Information on Rabbits & Guinea-Pigs Specific Information on Rabbits & Guinea-Pigs 00:05:00 Module 11: Specific Information on Ornamental Fish Specific Information on Ornamental Fish 00:08:00 Module 12: Specific Information on Reptiles Specific Information on Reptiles 00:06:00 Mock Exam Mock Exam- Animal Care 00:20:00 Final Exam Final Exam- Animal Care 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager Course Content Module 1: Introduction to Hospitality Management Introduction to Hospitality & Catering 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hospitality Management 00:20:00 Final Exam Final Exam - Hospitality Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Have you ever dreamed of transforming scruffy pups into pawsome pooches? Do you possess a passion for animals and an eye for detail? Then our Diploma in Dog Grooming at QLS Level 5 is the perfect springboard for your dream career! This comprehensive course equips you with the theoretical knowledge and understanding to excel in the world of dog grooming. We'll delve into the fascinating science behind dog anatomy and various breeds, ensuring you can cater to each canine's unique needs. Deepen your understanding of canine health and safety, from recognizing potential health concerns to administering basic first aid. Learn about different coat types, master the art of bathing and drying techniques, and unveil the myths surrounding proper dog care. Whether you aspire to launch your own dog grooming business or join a bustling salon, this course empowers you with the confidence and knowledge to thrive. So, ditch the ordinary and embark on a fulfilling journey where pampering pups becomes your expertise! Learning Outcomes Gain a comprehensive understanding of dog anatomy and various breeds. Master theoretical dog grooming techniques, including bathing, drying, and basic styling. Develop a strong foundation in canine health and safety protocols. Learn to identify signs of potential health concerns in dogs. Explore the legalities and safety regulations surrounding the dog grooming industry. Discover effective business practices for aspiring dog groomers. Why choose this Diploma in Dog Grooming at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Dog Grooming at QLS Level 5 course for? Animal lovers with a passion for dog care Individuals seeking a career change in the pet industry Aspiring dog grooming business owners Dog owners who want to learn professional grooming techniques Those interested in the science behind dog breeds and coat types Anyone seeking a rewarding and in-demand professional skill Career path Professional Dog Groomer: £18,000 to £25,000 per year Dog Grooming Salon Manager: £20,000 to £30,000 per year Pet Care Business Owner: £25,000 to £40,000 per year Mobile Dog Grooming Operator: £20,000 to £30,000 per year Pet Supply Store Manager: £18,000 to £25,000 per year Dog Grooming Instructor/Trainer: £20,000 to £35,000 per year Prerequisites This Diploma in Dog Grooming at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Unit 01: Purpose of Dog Grooming Module 01: Introduction to Dog Grooming 00:03:00 Module 02: History and Purpose of Dog Grooming 00:07:00 Unit 02: Dog Anatomy and Different Dog Breeds Module 03: Understanding Basic Dog Anatomy 00:12:00 Module 04: Toy Group and Working Group 00:11:00 Module 05: Herding Group and Hound Group 00:14:00 Module 06: Terrier Group and Sporting Group 00:14:00 Module 07: Non-Sporting Group and Mixed Breeds 00:13:00 Unit 03: Dog's Health and Safety Module 08: Food and Nutrition Requirements for Dogs 00:13:00 Module 09: Food Habit and Healthy Diet 00:10:00 Module 10: Dog Vaccination 00:12:00 Module 11: Neutering Your Dog 00:07:00 Unit 04: Regular Care and Check-ups for Dogs Module 12: Keeping Your Dog Healthy and Clean 00:08:00 Module 13: Importance of Regular Check-up 00:10:00 Unit 05: Coat Types, Skin Disorders and Parasites Module 14: Different Coat Types of Dogs 00:09:00 Module 15: Infections and Other Skin Conditions 00:12:00 Module 16: Fleas, Ticks and Other External Parasites 00:15:00 Module 17: Internal Parasites 00:06:00 Unit 06: Preparation for Grooming Module 18: Pre-Grooming Health Assessment 00:06:00 Module 19: Prepping the Grooming Area 00:07:00 Unit 07: Basics of Grooming, Tools and Equipment Module 20: Required Tools and Equipment for Grooming 00:15:00 Module 21: Basic Grooming Techniques 00:10:00 Module 22: Eyes, Ears, Teeth and Nail Care 00:16:00 Unit 08: Bathing and Drying Process Module 23: General Considerations of Bathing and Dying 00:11:00 Module 24: Getting Your Dog to Love Bath Time 00:05:00 Module 25: Bathing Process 00:12:00 Module 26: Drying Your Dog 00:05:00 Module 27: Basics of Clipping and Scissoring 00:11:00 Module 28: Cleaning and Disinfecting the Grooming Area and Equipment 00:12:00 Unit 09: First Aid and Emergencies Module 29: Grooming Emergencies 00:08:00 Module 30: Dog First Aid 00:14:00 Unit 10: Starting Your Own Dog Grooming Business Module 31: Deciding Whether Professional Grooming Is Right for You 00:08:00 Module 32: Getting Down to Business 00:11:00 Unit 11: Unearthing the Myths Module 33: Popular Myths about Dog Care and Grooming 00:08:00 Unit 12: Regulations and Workplace Safety Module 34: Regulations and Workplace Safety 00:09:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

In today's fast-paced world, personal finance management has become increasingly important. Surprisingly, studies show that over 40% of UK adults lack confidence in managing their personal finances effectively. To address this issue, our comprehensive Personal Finance Course is here to equip you with the knowledge and skills needed to take control of your financial well-being. This course consists of 9 courses covering a wide range of fundamental topics in personal finance. Starting with an introduction to financial management, you'll gain insights into the fundamentals of budgeting, financial statements such as the balance sheet, income statement, and cash flow statement, and the inter-relationship between these financial statements. Additionally, you'll explore the international aspects of financial management, providing you with a global perspective on personal finance. With our strictly theoretical approach, this course focuses on building a solid foundation in personal finance. Rather than relying on industry experts or hands-on experience, we provide you with the essential theoretical knowledge to understand and navigate the complexities of personal finance. So, if you are eager to see yourself in a gratifying career, enrol in our course today! What will make you stand out? Upon completion of this online course, you will gain the following: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The personal finance course has an online test with immediate results You can study and complete the Personal Finance course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Our Personal Finance Course is a comprehensive collection of 9 courses designed to provide individuals with a solid foundation in personal finance. From financial management to budgeting, financial statements analysis, and international aspects of financial management, you'll develop a solid foundation in understanding and managing your finances effectively. In the Introduction to Financial Management module, you'll explore the fundamental principles that underpin personal finance, setting the stage for a deeper understanding of key concepts. Dive into the world of budgeting and learn how to create a realistic and effective budget that aligns with your financial goals. Gain insights into the balance sheet, income statement, cash flow statement, and statement of stockholders' equity, developing the skills to analyse and interpret these financial statements. As you progress through the modules, you'll discover the inter-relationship between these financial statements, gaining a holistic view of your financial position. Additionally, you'll explore the international aspects of financial management, understanding how global factors impact personal finance decisions. This course provides a theoretical understanding of personal finance, empowering you to make informed decisions about your financial well-being. It does not rely on tools, online tutorials, or quizzes, focusing solely on equipping you with the foundational knowledge needed to navigate the world of personal finance confidently. Enrol in our course today and unlock the knowledge and skills to take control of your financial future. Whether starting from scratch or looking to enhance your existing knowledge, this course is designed to empower you with the insights needed to make sound financial decisions and achieve financial stability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Financial Management 05:53 1: Introduction to Financial Management Preview 05:53 Module 02: Fundamentals of Budgeting 11:27 2: Fundamentals of Budgeting 11:27 Module 03: The Balance Sheet 07:50 3: The Balance Sheet 07:50 Module 04: The Income Statement 05:47 4: The Income Statement 05:47 Module 05: The Cash Flow Statement 07:46 5: The Cash Flow Statement 07:46 Module 06: Statement of Stockholders' Equity 05:47 6: Statement of Stockholders' Equity 05:47 Module 07: Analysing and Interpreting Financial Statements 22:10 7: Analysing and Interpreting Financial Statements 22:10 Module 08: Inter-Relationship Between all the Financial Statements 07:59 8: Inter-Relationship Between all the Financial Statements 07:59 Module 09: International Aspects of Financial Management 16:49 9: International Aspects of Financial Management 16:49 Who is this course for? Is This Personal Finance Course the Right Option for You? Individuals who want to understand personal finance principles and develop the skills to manage their finances effectively. Students or recent graduates want to build a strong foundation in personal finance to make informed financial decisions. Professionals who want to enhance their financial literacy and gain insights into managing their personal finances more effectively. Entrepreneurs or business owners need a comprehensive understanding of personal finance to ensure the financial success of their ventures. Anyone interested in taking control of their financial well-being and achieving financial stability. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path People tend to pursue these career paths in this sector: Financial Analyst: £25,000 to £50,000 per year Personal Financial Advisor: £30,000 to £70,000 per year Budget Analyst: £25,000 to £45,000 per year Financial Planner: £30,000 to £70,000 per year Account Manager: £25,000 to £50,000 per year Finance Manager: £40,000 to £80,000 per year

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00