8809 Confidence courses in March delivered Online

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.

Environmental, Social, & Governance (ESG) principles are now a central pillar in financial decision-making, influencing how investments are assessed, risk is evaluated, and long-term value is identified. This course offers a thorough introduction to the essential frameworks, global reporting standards, and stakeholder expectations that shape ESG today. From climate accountability and boardroom ethics to community impact and responsible asset allocation, learners will gain clarity on what truly drives sustainable investment approaches. Whether you're navigating investment strategy, supporting policy decisions, or managing portfolios with an eye on sustainability, this course delivers the insight needed to stay informed and aligned with current expectations. It’s designed to help learners interpret ESG criteria, decode impact measurement, and engage with the landscape of responsible investing in a smart and structured way. If you’re looking to understand where finance meets forward thinking—this is your starting point. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Environmental, Social, & Governance - ESG and Impact Investing Module 01 : Introduction to ESG and Impact Investing Module 02 : Environmental Considerations in ESG and Impact Investing Module 03 : Social Considerations in ESG and Impact Investing Module 04 : Governance Considerations in ESG and Impact Investing Module 05 : ESG Vs CSR Module 06 : ESG Integration and Portfolio Construction Module 07 : Impact Measurement and Evaluation Module 08 : Regulatory Landscape and Policy Frameworks Module 09 : Future Trends and Opportunities Learning Outcomes: Analyze ESG factors for effective investment decisions. Implement ESG integration strategies in portfolio construction. Evaluate environmental impact in investment choices. Assess social considerations for responsible investing. Navigate governance issues for sustainable portfolios. Interpret policy frameworks shaping the ESG landscape. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking ESG expertise. Sustainability enthusiasts keen on responsible investment. Students aspiring to excel in ethical finance. Policy makers aiming to understand ESG implications. Investment analysts and advisors looking to specialize. Entrepreneurs integrating ESG into business strategies. CSR managers aligning initiatives with investment goals. Anyone passionate about creating positive societal impact. Career path ESG Analyst at Investment Firms. Sustainability Consultant for Corporations. Policy Advisor in Environmental Regulation. ESG Integration Manager at Banks. Impact Investment Strategist. Responsible Investment Analyst at Pension Funds. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master the secrets behind the rich and diverse flavours of Chinese cuisine with our Chinese Cooking Techniques Course. This engaging online course delves into the essential methods that define regional Chinese kitchens—from stir-frying and steaming to flavour layering and ingredient preparation. Whether you're passionate about authentic dishes or simply curious about the culinary traditions that have shaped centuries of food culture, you'll find the lessons digestible and the journey genuinely enjoyable. From learning the importance of knife skills to understanding classic sauces and seasonings, every module is designed to give you a clear, structured foundation in theory and cultural insight. No matter your background, if you’ve got a love for food and an interest in Chinese gastronomy, this course provides a flavourful route to expand your knowledge from the comfort of your own kitchen. Ready to sharpen your wok wisdom? Let’s get cooking—the virtual way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Chinese Cooking Module 01 : Introduction to Chinese Cooking Module 02 : History of Chinese Cooking Module 03 : Basics of Chinese Cooking Module 04 : Classic Chinese Cooking Module 05 : Traditional Chinese Cooking Module 06 : Occasional Chinese Cooking Learning Outcomes: Grasp the fundamentals of Chinese culinary techniques for a solid foundation. Explore the historical evolution of Chinese cooking, understanding its cultural significance. Master essential cooking methods, such as stir-frying, steaming, and braising. Create iconic dishes from various regions, showcasing your proficiency in classic recipes. Immerse yourself in the intricate world of traditional Chinese cooking, preserving age-old flavours. Elevate your culinary prowess to special occasions, mastering complex dishes with finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiastic home cooks seeking to expand their culinary repertoire. Food enthusiasts eager to explore the depth of Chinese cuisine. Aspiring chefs looking to specialize in Chinese culinary traditions. Individuals with a passion for world cuisines and cultural exploration. Culinary students interested in adding Chinese cooking expertise to their skill set. Anyone keen on impressing family and friends with authentic Chinese dishes. Professionals in the hospitality industry aiming to diversify their culinary offerings. Travelers yearning to recreate the tastes of China in their own kitchens. Career path Chinese Cuisine Chef Culinary Instructor specializing in Chinese Cooking Menu Consultant for Chinese Restaurants Food Blogger or Writer focusing on Chinese Cuisine Culinary Tour Guide with expertise in Chinese Food Culture Catering Manager with a specialty in Chinese Banquets Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

When temperatures drop and snowflakes start making headlines, being unprepared can turn even a small situation into a big problem. Whether it’s black ice on your doorstep, power cuts in the dead of night, or vehicles refusing to cooperate in the cold, winter brings its own set of challenges. This Winter Safety and Preparedness Course helps you stay calm when the frost bites back. It’s designed for those who like their heaters working, their paths clear, and their safety plans sorted before the snow settles in. From understanding cold weather alerts to preparing emergency kits that actually make sense, this course is packed with easy-to-follow advice that could make a big difference. Learn how to prevent slips, store supplies wisely, and get your home and transport ready without needing a snow plough or a survival bunker. Whether you’re keeping a family safe or just trying to avoid turning into a human icicle on the commute, you’ll find smart solutions that work for all kinds of cold-weather situations. No fluff, no fuss—just solid, seasonal know-how. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Winter Safety Module 02 : Winter Health and Wellness Module 03 : Shovelling and Snow-Blowing Safety Module 04 : Slips, Falls, and Cold-Related Injuries Module 05 : Preventing Carbon Monoxide Poisoning Module 06 : Winter Sports and Recreational Safety Module 07 : Driving in Winter Conditions Module 08 : Winter Emergency Preparedness Learning Outcomes: Develop a solid grasp of winter safety essentials. Enhance your understanding of health and wellness in cold weather. Master safe snow removal practices to prevent accidents. Learn to prevent slips, falls, and cold-related injuries effectively. Gain insights into safeguarding against carbon monoxide poisoning. Acquire knowledge about winter sports and recreational safety measures. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Outdoor enthusiasts Parents and caregivers Anyone living in cold climates Drivers navigating winter conditions Individuals looking to enhance safety awareness Professionals in health and safety roles Students and learners seeking valuable life skills Those responsible for winter emergency preparedness Career path Winter Safety Advisor Health and Safety Officer Emergency Preparedness Coordinator Winter Sports Instructor Snow Removal Technician Winter Driving Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Mental Health Support Worker: Mental Health Support Worker Course Online Unlock the Power of Mental Health Support Worker: Mental Health Support Worker Course: Enrol Now! Every year, around one in every four people in the UK, suffers from mental health problems. Our Mental Health Support Worker: Mental Health Support Worker Course covers the essential skills, information, and competence required to work as a successful Mental Health Support Worker. Throughout this comprehensive Mental Health Support Worker: Mental Health Support Worker Course, you will gain the fundamental skills to develop confidence and self-esteem, identify specific disorders, recognise unhealthy relationships, and maintain excellent personal mental health. You will also gain a thorough understanding of the responsibilities of a mental health support worker, and you will be able to assist people during some of their most difficult times. Why choose this Mental Health Support Worker: Mental Health Support Worker Course from the School of Health Care? Self-paced Mental Health Support Worker course, access available from anywhere in the world. High-quality study materials that are easy to understand. Mental Health Support Worker: Mental Health Support Worker Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Mental Health Support Worker: Mental Health Support Worker Course. Main Course: Mental Health Support Worker Course Free Courses included with Mental Health Support Worker: Mental Health Support Worker Course:- Course 01: Level 5 Mental Health First Aid Certification Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Adults Support Worker Others benefit Included with Mental Health Support Worker: Mental Health Support Worker Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Mental Health Support Worker: Mental Health Support Worker Course] Mental Health Support Worker: Mental Health Support Worker Course Online This Mental Health Support Worker: Mental Health Support Worker Course consists of 13 modules. Course Curriculum of Mental Health Support Worker: Mental Health Support Worker Course Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method of Mental Health Support Worker: Mental Health Support Worker Course After completing Mental Health Support Worker: Mental Health Support Worker Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Mental Health Support Worker: Mental Health Support Worker Course After completing the Mental Health Support Worker: Mental Health Support Worker Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Mental Health Support Worker: Mental Health Support Worker Course Online This Mental Health Support Worker: Mental Health Support Worker Course is ideal for professionals who are helping people suffering from mental issues and people who are interested in personal mental development. Requirements Mental Health Support Worker: Mental Health Support Worker Course Online To enrol in this Mental Health Support Worker: Mental Health Support Worker Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mental Health Support Worker Course. Be energetic and self-motivated to complete our Mental Health Support Worker Course. Basic computer Skill is required to complete our Mental Health Support Worker: Mental Health Support Worker Course. If you want to enrol in our Mental Health Support Worker: Mental Health Support Worker Course, you must be at least 15 years old. Career path Mental Health Support Worker: Mental Health Support Worker Course Online After successfully completing this Mental Health Support Worker Course, learners will be able to advance their career in any of the following roles: Mental Health Worker Nurse Mental Health Graduate Health Administrator Mental Health Support Worker Healthcare Assistant Health Care Support Worker Mental Health Care Assistant

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

If you are new to studio photography and want to learn some of the latest lighting techniques used by professional studio photographers, then you are in the right place! This course will help you to develop a personal style and confidence with technique and skills. With this course, you will go through step by step lessons and gain a broad introduction to creative photography and explore the basic rules of composition and style of lighting. This comprehensive course covers everything that you should know from setting up a studio, know your camera, master the digital techniques, explore the background to different genres. You will also discover the core principles of composition and understand different studio concepts and patterns, colour and black and white photography, etc. Learning Outcomes: Master camera skills and exposure control to create compelling portraits. Gain a firm understanding of lighting techniques including studio lighting. Learn about project development and get creative ideas. Improve your knowledge of digital image manipulation and editing. Determine the fundamental laws of composition. Master the art of Portrait Photography, Visual Language Of Photography, and Studio Photography. Learn the classic studio lighting techniques used In-Studio Photography. Gain a brief history of photography Get led by field experts and delve deeper into portrait photography. Who is this Course for? Creative Photography - Photography Composition & Portrait Photography Masterclass is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum A Brief History of Photography Is It Art 00:08:00 A Brief History Of Photography 00:06:00 The Great Debate 00:09:00 Activities 00:02:00 The Art Of Seeing Introduction 00:01:00 The Ordered Universe 00:08:00 Beauty Detector 00:04:00 Let There Be Light 00:07:00 The Photographer's Playground 00:11:00 Activities 00:01:00 Seeing The Light Introduction 00:01:00 Seeing The Light 00:05:00 Hard Light 00:09:00 Soft Light 00:09:00 Colour Temperature 00:03:00 Activities 00:01:00 Controlling The Light Introduction 00:01:00 Working The Scene 00:02:00 Moving Your Feet 00:08:00 Moving Your Subject 00:07:00 Move Your Light 00:07:00 Activities 00:01:00 Capturing The Light Introduction 00:01:00 Your Camera 00:18:00 The Three Levers 00:11:00 ISO 00:05:00 The Shutter 00:07:00 The Aperture 00:13:00 Activities 00:01:00 Processing The Light Introduction 00:01:00 The Digital Darkroom 00:10:00 Lightroom Edit 00:10:00 Snapseed Edit 00:07:00 Activities 00:01:00 The Core Principles Of Composition Introduction 00:01:00 The Language Of Composition 00:02:00 The Subject 00:08:00 The Environment 00:06:00 Leading The Eye 00:04:00 Evoking Emotion 00:05:00 Symmetry 00:06:00 Activities 00:01:00 The Basic Rules Of Composition Introduction 00:01:00 The Rule Of Thirds 00:09:00 Leading Lines 00:07:00 The Highest Point Of Contrast 00:13:00 Activities 00:01:00 Color Photography Introduction 00:01:00 Adventures In Color 00:06:00 Hue, Saturation, Luminosity 00:03:00 The Color Wheel 00:12:00 Working With Color 00:10:00 Simple Color Edit 00:09:00 Activities 00:01:00 Black And White Photography Introduction 00:01:00 Why Black And White 00:04:00 King Luminosity 00:04:00 A Zone System 00:05:00 Seeing In Black And White 00:06:00 A Simple Black And White Edit 00:07:00 Activities 00:01:00 Controlling The Frame Introduction 00:01:00 In The Frame 00:14:00 Isolating The Subject 00:08:00 Negative Space 00:05:00 Framing Your Subject 00:07:00 Abstract And Geometric Composition Introduction 00:01:00 Abstract Images 00:06:00 Seeing Like An Architect 00:06:00 Strong Visual Elements 00:09:00 Activities 00:01:00 Creative Portraiture Introduction 00:01:00 The In Between Moments 00:05:00 The Eyes 00:08:00 Body Language And Gesture 00:12:00 Activities 00:01:00 Finding Yourself As A Photographer Introduction To Finding Yourself As A Photographer 00:01:00 Creating An Image 00:07:00 Creating A Style 00:08:00 Creating A Series 00:02:00 Creating A Body Of Work 00:03:00 Sharing Your Work 00:06:00 Natural Light Portrait Photography Introduction To Natural Light Portrait Photography 00:01:00 Finding Your Light 00:03:00 Hard Light And Soft Light - A Recap Of The Basics 00:05:00 Outside Soft Light 00:09:00 Inside Soft Light 00:08:00 Outside Hard Light 00:14:00 Inside Hard Light 00:08:00 Finding Your Background - Simple Backgrounds 00:04:00 Finding Your Background - Complex Backgrounds 00:06:00 Posing Your Subject - A Refresher 00:04:00 Projects For Natural Light Photography 00:01:00 Building A Home Based Portrait Studio On A Budget Introduction To Home Based Photography Studio 00:01:00 Finding Your Studio Location 00:06:00 Camera Choices 00:05:00 Lens Choices 00:02:00 Equipment List 00:09:00 Additional Studio Equipment 00:05:00 Basic Studio Lighting Set Up 00:06:00 Finding Clients For Your Business 00:06:00 Recording Your Floor Plans 00:01:00 Dealing With The Public 00:03:00 Activities For Home Based Photography Studio 00:01:00 Classic Studio Portrait Photography Introduction To Classic Studio Portrait Photography 00:01:00 Open Loop Lighting 00:05:00 Closed Loop Lighting 00:05:00 Butterfly Lighting 00:06:00 Split Lighting 00:06:00 Short Lighting 00:04:00 Broad Lighting 00:03:00 Rembrandt Lighting 00:07:00 Studio Backdrops 00:03:00 Preparing The Subject 00:06:00 Choosing The Facial Angle 00:07:00 Posing The Body 00:05:00 Body Poses And Posture 00:03:00 Body Poses - The Light Pose For Males 00:04:00 Body Poses - The Shadow Pose For Females 00:04:00 Group Shots - Basic Core Principles 00:03:00 Couples Shots - Basic Core Principles 00:10:00 Black And White Portrait Tips - A Refresher 00:01:00 Lens Choices In The Studio 00:01:00 Classic Studio Course Activities 00:01:00 Modern Studio Portrait Photography Introduction to Modern Studio Portrait Photography 00:01:00 Studio Lighting Buying Tips 00:03:00 Strobe Modifers Explained 00:05:00 Standard One Light Techniques 00:09:00 Non Standard One Light Techniques 00:08:00 Two Light Techniques 00:07:00 Three Light Techniques 00:08:00 Four Light Techniques 00:08:00 Hollywood Lighting- Advanced Lighting 00:08:00 Modern Studio Photography Activities 00:01:00 Resources Resources - Creative Photography - Photography Composition & Portrait Photography Masterclass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)

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