Immerse into the intricacies of Salesforce Experience Cloud with our training course and explore building sites, Salesforce CMS, content moderation, gamification, and partner portal setups. Learn about sharing rules, dashboards, and Salesforce CMS integration with a focus on user management, social login, and Lightning Bolts.
At some point in your life you will have attended a training course or workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are challenged by it. Whatever you feel about training others, it is a skill that is admired and can be studied and learned. With the trainer you will be learning the techniques, skills and understanding you need and you will have the chance to deliver a short training session to others, receive feedback and having the confidence to deliver it for real in your job. The training will comprise one day followed by a half day when all those able to attend will deliver and have feedback on a 20 minute training activity. To be able to create and maintain an environment conducive to learning and engagement To understand basic learning theory and practice and the difference between training, facilitating and learning To understand how adults learn and how to apply it as a trainer To be able to plan and deliver a training activity using the appropriate set of skills and behaviours To be able to review and evaluate learning and identify how outcomes are met To manage the learning process and the participant engagement in the training environment To be able to present effectively and appropriately to a variety of audiences To deliver and receive feedback on a short delivered training activity with peers To review and evaluate learning and have an action plan to take back and put into practice DAY ONE (full-day) 1 Welcome, housekeeping, how the day will be run Introductions (and making the most of them) Warm up - breaking the ice followed by review and feedback Creating an environment conducive to learning and engagement; managing expectations well as a trainer Group task with feedback and review in plenary 2 What is training and how do adults learn? Trainer input: David Kolb's Learning Cycle Group tasks 3 How to plan a session and what to include - trainer input Starting at the end and working backwards Linking outcomes to purposeful activities Practice task and planning time for day two using a template 4 The skills and behaviours of a brilliant trainer Modelling skills and behaviours Creative task and discussion 5 Mini reviewing task De-brief - using reviewing in training 6 How to manage the process Trainer input followed by practice Paying conscious attention to language (verbal and non verbal), feelings and responses in the room and managing yourself as a trainer 7 The trainer's toolkit #1 Key tools, materials and templates Choosing different tools and approaches with different audiences Know your audience 8 The trainer's toolkit #2 Key tools, materials and templates continued Addressing trainer good practice 9 Review, evaluation and action planning activities Why and what should we be evaluating and why it's important Action planning task Group review task DAY TWO (half-day) The day will comprise a series of 30 minute timed sessions where each delegate will present and deliver a training activity with the group. The training activity will be prepared and planned in advance and will take 20 minutes (+ or - 2 minutes) to deliver in real time. This will be followed by review and feedback from the trainer and peers to complete the total of 30 minutes as a time slot. Reiteration of the task and discussion can take place with the trainer if needed, and there is time included in Day One to support the training planning.
This very practical workshop has a simple objective: to help you prepare, design and deliver memorable and high-quality presentations. This programme will help you: Use a proven, structured tool-kit when designing and developing presentations Benefit from short cuts and best practice when designing and using Powerpoint presentations Select the right information, examples, exercises and activities - and use them well Prepare and structure a presentation or session appropriate to the audience, and to best achieve your objectives Maintain audience or group interest Develop and practise presentation skills to improve your voice tone, speech power and body language Use practical methods to control nerves and anxiety - develop higher levels of confidence and credibility Command a room, hold attention and create a high impact 1 Introduction Personal objectives Key messages and learning objectives of the workshop 2 Presentation skills What does good look like? Exercise: Characteristics of high/low impact presentations Presenting yourself as a 'winner' The energy / attitude model Exercise: Being a winner 3 Preparation skills - eight steps to preparing a great presentation, plus Powerpoint tips •The magic circle• How to 'assume the role' when presenting• The eight steps• Step 1 - develop your objectives- The five questions that you must answer before preparing your presentation- Defining your objectives and outcomes- Creating a first draft- Step 1 exercise• Step 2 - analyse your audience- Doing your homework: audience, event, venue- Developing a pre-event check-list- Methods and means for researching your audience- Step 2 exercise• Steps 3 and 4 - structure the main body of your presentation and state the main ideas- Ways to structure your presentation for maximum impact- Balancing and managing content and topics- Organising your information: 6 options and methods- Your 'one main point' and creating a 30-second summary- Steps 3 and 4 exercises• Step 5 - decide on supporting information, using the toolkit- Making your case convincing: ways to support your claims- Selecting and using relevant and interesting examples- Quotes, case studies and printed material- Presenting statistics, tables and graphs- Ways of maintaining visual interest- Transitions and links, creating a 'golden thread'- Step 5 exercise: Creating compelling stories and anecdotes4• Step 6 - create an effective 'opening'- Claiming the stage and creating a good first impression- The three most powerful ways of opening a presentation- The five elements of a strong opening- Step 6 exercise: Participants work individually to prepare an opening, focusing onpersonal introduction, and then deliver to the group, with structured feedback• Step 7 - develop transitions- Step 7 exercise / examples• Step 8 - create an effective close- Signalling and sign-posting; the importance of, and how to do it effectively- Five ways to close a presentation successfully- Step 8 exercise / examples• Presentation design and Powerpoint- An interactive review of participants' own real-life past presentations and advanced tipsand techniques on using Powerpoint effectively 4 Facilitation skills The three main types of group activity - triads, teams and main group How to select the right activity, define the objectives, set it up and run the debrief Using energisers - with examples Exercise: Dealing with 'difficult' behaviours Exercise: Working in triads, design and deliver 5 Tips and tricks: presentation and facilitation 10 reasons why facilitation fails Five golden rules for success Defining the session goals and the facilitation plan Open and closed questions - why and when to use Using a 'car park' to manage unresolved issues Using AV aids - tips and tricks Exercises: Including participants working in pairs to prepare a short section form of one of their own presentations 6 Putting it all together Summary of key learning points Action plan
Whether your bike's groaning, your phone's playing dead, or your car's rattling like a shopping trolley, the DIY - Mechanic & Electrician Training Mini Bundle has you covered. This bundle features Car Maintenance, Mobile Phone Repairing, Bike Maintenance, Bicycle Maintenance, and Nutrition—because even DIY pros need fuel. Designed for anyone tired of waiting (and paying) for someone else to fix it, this low-effort, fully online bundle blends self-paced theory with straight-talking guidance. No toolbox required—just a browser and a little curiosity. Whether you’re looking to save money, start small jobs on the side, or just stop relying on YouTube videos that jump straight to the good bit, this is a smart place to start. Learning Outcomes: Understand routine Car Maintenance and common engine issues. Learn Mobile Phone Repairing fundamentals and fault diagnostics. Cover basic Bike Maintenance for improved safety and longevity. Tackle Bicycle Maintenance from brakes to chain adjustments. Gain insights into Nutrition to support sustained concentration. Improve your confidence with general repair-related know-how. Who is this Course For: Beginners who want to understand Car Maintenance. Bike riders tired of expensive Bike Maintenance bills. Cyclists interested in self-managed Bicycle Maintenance. DIYers curious about Mobile Phone Repairing. Anyone curious about technical repair work. Learners who prefer low-commitment, online-only training. People aiming to save money through Car Maintenance skills. Those wanting to improve focus via Nutrition guidance. Career Path: Car Mechanic – £28,000 average UK salary Mobile Phone Technician – £25,500 average UK salary Bicycle Technician – £23,000 average UK salary Motorcycle Mechanic – £26,000 average UK salary Repair Shop Assistant – £22,000 average UK salary Freelance Repair Worker – £24,000 average UK salary
Get smart about barbering essentials—communication, time control, beauty theory, and more—all bundled in flexible online learning. 🔹 Overview: The Fast Track Barber Training Courses Mini Bundle covers the finer details of working in the grooming sector—without needing clippers. From time management to beauty know-how, this bundle supports those keen to sharpen their edge in communication and coordination. You'll explore the power of listening, timing, and effective personal presentation, all while learning to juggle appointments (not chainsaws). Whether you're starting out, moving laterally, or building your confidence, this quick-fire bundle gets to the point without cutting corners. 🔹 Learning Outcomes: Learn time management techniques for busy grooming environments Understand communication methods suited to barbering settings Gain beauty knowledge to complement modern barber services Recognise how make-up may support client grooming outcomes Develop efficient problem-solving strategies for customer service Improve service delivery through organisation and planning 🔹 Who is this Course For: Barbers looking to improve time and client management Anyone supporting front-of-house in a grooming business Individuals exploring modern grooming without salon commitment Beauty staff adding barbering knowledge to their toolkit Adults needing structure in client service management Students researching time-focused roles in grooming services Freelancers in need of soft skills for grooming clients Entry-level staff preparing for customer-facing roles 🔹 Career Path: Junior Barbering Assistant – £18,000–£23,000 per year Salon Coordinator – £22,000–£30,000 per year Time Management Coach (Grooming Sector) – £28,000–£36,000 per year Customer Care Supervisor – £25,000–£34,000 per year Beauty Assistant (Grooming Services) – £20,000–£26,000 per year Barbering Course Support Administrator – £21,000–£28,000 per year
Master project coordination with leadership, communication, negotiation, and MS Project skills in this focused online mini bundle. 🔹 Overview: This Comprehensive Guide to Project Coordination Mini Bundle delivers the core skills needed to steer projects towards success. With training in leadership, negotiation, communication, and the MS Project software, learners gain a practical toolkit to manage project details effectively from any location. Ideal for project coordinators or assistants who want to advance their abilities, this bundle offers insights into managing team dynamics and deadlines with confidence. Whether negotiating timelines or scheduling tasks, you’ll build the skill set to help projects sail smoothly without ever needing to roll up your sleeves. 🔹 Learning Outcomes: Understand leadership roles in effective project coordination Develop communication strategies to enhance team collaboration Apply negotiation techniques to resolve project challenges Learn to use MS Project for scheduling and tracking tasks Manage team dynamics and improve project workflow efficiency Gain skills for coordinating complex project activities remotely 🔹 Who is this Course For: Project coordinators aiming to refine leadership and negotiation skills Team leaders wanting to enhance project communication strategies Assistants supporting project managers with scheduling and planning Professionals seeking mastery of MS Project software tools Individuals responsible for coordinating teams and workflows Employees aiming to improve negotiation outcomes in projects Remote workers involved in project management support roles Anyone preparing for project coordination positions 🔹 Career Path: Project Coordinator – £27,000–£36,000 per year Project Manager Assistant – £25,000–£33,000 per year Team Leader (Project Teams) – £30,000–£40,000 per year Negotiation Specialist (Project Sector) – £32,000–£42,000 per year MS Project Administrator – £26,000–£34,000 per year Workflow Analyst – £28,000–£37,000 per year
Step-by-step online guide to becoming a driving instructor. Learn vehicle care, problem solving, gas saving, and hybrid tech essentials. 🔹 Overview: This step-by-step guide to becoming a driving instructor offers a clear path through the technical and safety elements vital for teaching drivers. Covering essential vehicle maintenance, fuel-saving techniques, hybrid car technology, and effective problem solving, the bundle breaks down the core knowledge needed to build confidence behind the teaching wheel. Designed for flexible online study, the courses provide a detailed roadmap for learners aiming to enter the driving instruction field. From understanding bike maintenance to exploring hybrid systems, this bundle ensures well-rounded preparation without the need to visit a workshop or classroom. 🔹 Learning Outcomes: Understand detailed car and bike maintenance essentials Apply structured problem-solving in instructional scenarios Learn gas saving practices for modern vehicles Gain knowledge of hybrid car systems and technology Develop a step-by-step approach to driver education Improve awareness of vehicle and driver safety principles 🔹 Who is this Course For: Prospective driving instructors seeking structured guidance Drivers keen on vehicle maintenance and fuel efficiency Individuals interested in hybrid and sustainable car tech Learners wanting clear, online stepwise driving education People preparing for driving instructor qualification exams Those seeking to improve problem-solving in driving contexts Motorbike enthusiasts interested in teaching others Anyone looking for flexible and detailed driver training content 🔹 Career Path: Driving Instructor – £22,000–£35,000 per year Automotive Technician – £25,000–£33,000 per year Driving School Administrator – £20,000–£28,000 per year Fleet Safety Trainer – £28,000–£38,000 per year Fuel Efficiency Consultant – £30,000–£40,000 per year Motorbike Instructor – £20,000–£30,000 per year
Train for disability assessor roles with psychology, counselling, and learning disability-focused courses online. Assessing disability requires careful listening, clinical understanding, and more empathy than a spreadsheet can hold. This mini bundle includes psychology, learning disabilities, child psychology, counselling, and first aid—giving you a rounded introduction to the principles behind assessment work in health and care sectors. This is not about becoming an expert in diagnoses but learning the theory and perspective that underpin professional assessor roles. The focus is on observation, structured judgement, and understanding how conditions affect daily life. Whether you work in a related field or are preparing for a new opportunity, this course can help you approach your role with more confidence—and fewer question marks. Learning Outcomes: Understand basic psychological principles behind disability assessment. Identify characteristics of learning disabilities and cognitive challenges. Recognise child developmental concerns relevant to assessment work. Apply counselling strategies in sensitive assessment conversations. Respond appropriately to emergency situations with first aid knowledge. Use structured thinking to assess and record support needs. Who Is This Course For: Aspiring disability assessors across health and care sectors. Healthcare assistants involved in patient observations. Support workers assisting with care or disability needs. Mental health staff needing structured assessment knowledge. Carers seeking insight into learning disabilities. Those handling disability-related benefit assessments. Caseworkers supporting clients with cognitive impairments. Professionals working with families in care and welfare. Career Path (UK Average Salaries): Disability Assessor – £35,000 per year Support Worker – £23,000 per year Mental Health Assistant – £26,500 per year Counselling Assistant – £25,000 per year Learning Disability Officer – £29,000 per year Healthcare Assessor – £33,500 per year
The Care Certificate is the essential foundation for anyone working in the care sector. It ensures that individuals understand their roles and responsibilities, setting them up to provide excellent care in any setting. This course covers all 15 standards, from communication and personal development to safeguarding and health and safety, providing the core knowledge needed to deliver high-quality care in a variety of environments. With these 15 standards, you'll be well-equipped to meet the needs of those who depend on your support, ensuring you can offer care that respects dignity and promotes well-being. This course is designed to be flexible, giving you the tools to gain the essential knowledge at your own pace. The lessons are tailored for those who want to work in the care sector or those already employed and looking to formalise their knowledge. Whether you're supporting individuals with personal care needs or helping with day-to-day tasks, mastering the Care Certificate Standards ensures you're well-prepared to deliver care that aligns with industry expectations. Plus, a detailed career guide helps navigate your next steps in this rewarding and growing field ________________________________________________________________________ Learning Outcomes: Understand and apply your role in the care sector effectively. Foster personal development for continuous professional growth and competence. Demonstrate a commitment to duty of care principles in practice. Implement equality and diversity strategies in your daily work. Provide person-centred care through effective communication skills. Safeguard vulnerable individuals by applying knowledge of relevant protocols. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Understand Your Role Module 02: Your personal development Module 03: Duty of Care Module 04: Equality and Diversity Module 05: Work in a Person Centred Way Module 06: Communication Module 07: Privacy and dignity Module 08: Fluids and nutrition Module 09: Mental Health, Dementia and Learning Disabilities Module 10: Safeguarding Adults Module 11: Safeguarding Children Module 12: Basic life support Module 13: Health and Safety Module 14: Handling information Module 15: Infection control ________________________________________________________________________ Complete Career Guide for Care Certificate Standards (1 to 15) Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Health and Social Care sector. In addition to mastering the essentials of Health and social Care, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 12 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Health and Social Care. Your dream career starts here! List of career guide courses included in Care Certificate Standards (1 to 15) Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Care Certificate Standards (1 to 15) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Care Certificate. Certification Once you've successfully completed your Care Certificate Standards (1 to 15) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Care Certificate Standards (1 to 15) Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Certificate Standards (1 to 15) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Care Certificate Standards (1 to 15) Course is ideal for: Individuals entering the care sector. Care professionals seeking comprehensive training. Those aiming for a career in healthcare or social services. Caregivers interested in enhancing their skills and knowledge. Anyone required to meet Care Certificate Standards for employment. Requirements Learners do not require any prior qualifications to enrol on this Care Certificate Standards (1 to 15) Course. You just need to have an interest in Care Certificate Standards (1 to 15) Course. Career path After completing this Care Certificate Standards (1 to 15) Course you will have a variety of careers to choose from. The following job sectors of Care Certificate Standards (1 to 15) Course are: Care Assistant - £18K to 25K/year. Support Worker - £20K to 28K/year. Healthcare Assistant - £18K to 30K/year. Social Worker - £25K to 40K/year. Mental Health Nurse - £24K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
IT Security & Computer Maintenance Training Open up your IT passion by unlocking our IT Security & Computer Maintenance Training course! Do you want to begin a career as a professional in IT security? Do you want to expand your knowledge about IT security? With the help of this IT Security & Computer Maintenance Training course, you'll be more determined than ever to advance your professional career and broaden your knowledge in this IT security area. Although they sound similar, information security and IT security refer to different types of security. Information security refers to the practices and tools used to prevent unauthorised access to sensitive corporate data, whereas IT security is the protection of digital data through computer network security. Even though maintaining IT security may be expensive, a significant breach may cost a company far more. This IT Security & Computer Maintenance Training Course will provide you with a solid foundation so that you can develop the confidence to become an expert in IT Security and acquire more sophisticated skills to fill in the gaps for increased effectiveness and productivity. If you think you have what it takes to enter this IT security field, an IT security course can help you with your initial training and job preparation. IT Security is ready with all the necessary data that is meant to instruct and direct people in the requirements for this position. Don't wait any longer. Enrol in our IT Security & Computer Maintenance Training course to become a certified IT security professional. IT Security & Computer Maintenance Training Course This Criminology and IT Security & Computer Maintenance Training Course includes a FREE PDF Certificate. Lifetime access to this IT Security & Computer Maintenance Training Course Instant access to this Criminology and IT Security & Computer Maintenance Training Course Get FREE Tutor Support to this IT Security & Computer Maintenance Training Course IT Security & Computer Maintenance Training Ignite your passion with our IT Security & Computer Maintenance Training course! Ready to start a career in IT Security & Computer Maintenance Training? This course equips you with foundational skills to secure digital data and network systems, essential for preventing costly breaches. You’ll learn the critical distinctions between information security and IT Security & Computer Maintenance Training, gaining advanced tools for productivity and effectiveness. Develop the confidence to excel as a certified professional in IT Security & Computer Maintenance Training. Don’t miss out—enrol today and set yourself up for success in this vital field! Who is this course for? IT Security & Computer Maintenance Training Anyone who wants to work in the IT industry can take our IT Security & Computer Maintenance Training course. Requirements IT Security & Computer Maintenance Training To enrol in this IT Security & Computer Maintenance Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our IT Security & Computer Maintenance Training Course. Be energetic and self-motivated to complete our IT Security & Computer Maintenance Training Course. Basic computer Skill is required to complete our IT Security & Computer Maintenance Training Course. If you want to enrol in our IT Security & Computer Maintenance Training Course, you must be at least 15 years old. Career path IT Security & Computer Maintenance Training Many doors in the job market will be made available by the IT Security & Computer Maintenance Training course. For instance, an IT technician, a cyber security analyst, or a penetration tester. The average salary for IT Security & Computer Maintenance Training professionals in the UK ranges between £60,000 and £100,000 per annum.