9038 Confidence courses in Formby delivered Online

The Medical Transcription (Audio Typist) Training Course is an invaluable resource for those looking to enter healthcare. With in-depth instruction, it provides a comprehensive understanding of how to accurately transcribe recordings from physicians and other health professionals. This knowledge helps ensure accuracy and compliance with industry standards and gives students the confidence and skills needed to excel in their chosen profession. In addition to providing a solid foundation in medical terminology, grammar, and syntax fundamentals, the course will equip you with the necessary skills to use modern audio typing software and tools. In addition, examples of real-life situations are incorporated into the curriculum, allowing participants to gain invaluable insight into best practices and common problems that may be encountered on the job. By arming yourself with this knowledge, you can stay ahead of the curve and remain competitive in today's ever-changing healthcare industry. With simulated clinical cases and transcription projects that sharpen accuracy and skills, this training is invaluable for entry-level employment and career advancement opportunities. So don't delay; start your training by enrolling in the course today. Key Highlights for Medical Transcription: Audio Typist Course: Developed by industry experts Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive Medical Transcription: Audio Typist course with audio voiceover 100% online and self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Lifetime access & update without any limits Unlimited Retake Exam and premium support for life Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning satisfaction guarantee Covers to explore multiple job positions One-stop solution for entrepreneurs and Jobseekers Fastest growing sector Boost your salary on program completion Learn from diligent experts Interactive curriculum with real-time challenges Expert-verified response for quality education What you will discover are the following: The abilities and knowledge needed to perform medical transcription effectively. A to Z list of the tools and skills required. Know how to Read Medical Reports Recognise career chances in the actual world. Decide what is necessary to become a medical transcriptionist. Training in all the various transcription styles. Boot Camp for Medical Language. Enhance abilities that are required for transcriptionists Course Significance: Accredited CPD course Exam retakes are unlimited, and tutoring is available. Easy access to course materials Guaranteed learning satisfaction Lifetime access and 24/7 support So, You should not wait too long. Now is the time to enrol! Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course: Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training is ideal for the followings: Medical Transcriptionist. Those who want to study transcribing. Parents who want to transcribe while accommodating their children's schedules. Students are looking to start a career in transcription or who need to master the skill for their own personal or professional purposes. Students who want to master advanced transcription techniques and speed up their transcription. Requirements To enrol in this Medical Transcription: Audio Typist course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Medical Transcriptionist Medical Receptionist Medical Secretary Medical Report Writer Healthcare Administrator Patient Coordinator In the United Kingdom, these positions typically pay between £27,000 and £29,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Chaperone and Safeguarding: Become a Guardian of Well-being (NO Experience Needed!)***** Did you know that recent government reports highlight a significant increase in the need for Chaperone and Safeguarding professionals across various sectors? This vital role ensures the safety and well-being of individuals during vulnerable situations. The Chaperone and Safeguarding Training Diploma equips you with the theoretical knowledge and skills to excel in this rewarding career path. This comprehensive Chaperone and Safeguarding program delves deep into the core principles of Chaperone and Safeguarding, providing you with the necessary tools to navigate sensitive situations with confidence. You'll gain a thorough understanding of your responsibilities, legal frameworks, and effective communication techniques to foster a safe and respectful environment. Learning Outcomes: By the end of this Chaperone and Safeguarding training, you will be able to: Understand the core principles and best practices of Chaperone and Safeguarding. Demonstrate a comprehensive understanding of Chaperone and Safeguarding procedures for intimate examinations. Effectively identify and respond to situations involving sexual misconduct within the context of Chaperone and Safeguarding. Clearly define the roles, responsibilities, and appropriate interactions of a Chaperone and Safeguarding professional. Apply Chaperone and Safeguarding principles to prevent and control the spread of infections. Develop strong interpersonal skills for effective communication and collaboration in a Chaperone and Safeguarding role Course Curriculum of Chaperone and Safeguarding Training Diploma : Module 01: Introduction to Chaperone Training, This introductory module establishes a solid foundation in Chaperone and Safeguarding, exploring key concepts and frameworks. Module 02: Intimate Examination, Intimate Examination Gain in-depth knowledge about the protocols and best practices surrounding intimate examinations within a Chaperone and Safeguarding context. Module 03: Dealing with Sexual Misconduct, Develop a clear understanding of sexual misconduct and equip yourself with effective strategies for identification, prevention, and reporting. Module 04: The Roles, Responsibility and Interaction of a Chaperone, Explore the multifaceted roles and responsibilities of a chaperone, delving into appropriate interactions and communication techniques. Module 05: Prevention and Control of Infection, Learn about infection prevention and control measures, ensuring a safe and hygienic environment for all involved in Chaperone and Safeguarding situations. Module 06: Interpersonal Skill, Develop essential interpersonal skills for building trust and rapport, fostering a positive and respectful atmosphere during Chaperone and Safeguarding interactions. Module 07: Legal Issues, Gain a solid understanding of the legal frameworks and requirements surrounding Chaperone and Safeguarding practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Chaperone Training 10:19 1: Introduction to Chaperone Training 10:19 Intimate Examination 10:08 2: Intimate Examination 10:08 Dealing with Sexual Misconduct 19:11 3: Dealing with Sexual Misconduct 19:11 The Roles, Responsibility and Interaction of a Chaperone 17:01 4: The Roles, Responsibility and Interaction of a Chaperone 17:01 Prevention and Control of Infection 17:07 5: Prevention and Control of Infection 17:07 Interpersonal Skill.mp4.crdownload 03:34 6: Interpersonal Skill.mp4.crdownload 03:34 Legal Issues 17:28 7: Legal Issues 17:28 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? This Chaperone and Safeguarding program is designed for individuals seeking to become qualified chaperones across various sectors, including healthcare, social care, education, and entertainment. It is ideal for those who want to contribute to a safe and secure environment for vulnerable individuals, upholding the highest standards of Chaperone and Safeguarding practices. Requirements There are no specific prerequisites for enrolling in this Chaperone and Safeguarding course. However, a genuine interest in Chaperone and Safeguarding and a commitment to upholding high ethical standards are essential. Career path With successful completion of the Chaperone and Safeguarding Training Diploma, you can pursue a rewarding career in various sectors. This qualification empowers you to become a Chaperone and Safeguarding professional in healthcare settings, educational institutions, social care environments, or the entertainment industry, making a significant contribution to the well-being of individuals. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

The most common reasons people get massages are to reduce stress, relieve pain, and improve overall health and well-being. Massage therapy effectively reduces chronic pain, improves sleep quality, and reduces anxiety and depression. Massage therapy is currently trending all over the world. As people are moving more towards natural solutions to their health problems rather than medicine, the art of massage therapy is getting popular day by day. So, whether you want to learn massage therapy skills to apply to your loved ones or make a living out of it, then this massage therapy course is for you. This massage therapy course will teach you many popular techniques to satisfy your customers and help you master the skills. Massage therapy experts can earn up to £15 an hour and an average annual salary of up to £45,000 or more. Courses in this Bundle: Course 01: Massage Therapist - A successful Business Course 02: Clinical Cupping Therapy Course Course 03: Aromatherapy Course 04: Physiotherapy Course 05: Sports Therapy 6 Advantages Of Being A Massage Therapist Flexible Working Hours Huge Choice Of Work Environment Always In Demand Work As Your Own Boss Job Satisfaction A Lucrative Career Why would you choose the course: Lifetime access to Massage Therapy course materials Full tutor support is available from Monday to Friday with the Massage Therapy course Gain a complete understanding of the Massage Therapy course Accessible, informative learning modules designed by Massage Therapy experts Get 24/7 help or advice from our email and live chat teams with the Massage Therapy course Study Massage Therapy in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Massage Therapy course Curriculum Breakdown of the Massage Therapy Courses Course 01: Massage Therapist - A successful Business Introduction Let's Get These Steps Done First To Generate More Clients Immediately What Business Set Up Is Right For You? The Pros And Cons Of Each Your New Way Of Treating Your Clients. What Else You Need To Be Doing Correctly Course 02: Clinical Cupping Therapy Course Introduction It's Cupping Time! The Upper Body And Limbs It's Cupping Time! The Lower Back And Limbs A Word About Acupressure And Also Static Cupping Course 03: Aromatherapy Acupressure - Massage Therapist Introduction Learning the basics of essential oils What you can make for your clients for them to use at home Using aromatherapy for specific emotional, physical and psychological disorders Musculoskeletal Pain and how to treat specific disorders The Basics Of Blending The therapeutic qualities of some common essential oils Course 04: Physiotherapy Introduction to Physiotherapy The Standards for Physiotherapists The Physiotherapy Interventions Sports Physiotherapy Neurological Physiotherapy Musculoskeletal Physiotherapy Respiratory Physiotherapy Paediatric Physiotherapy Evidence-Based Physiotherapy (EBP) Building a Career as a Physiotherapist Course 05: Sports Massage Therapy Introduction to Sports Therapy Professionalism and Ethics of Sports Therapy Anatomy & Kinesiology Assessment of Sports Injuries Sports Injuries Depend on Sports Profile Common Sports Injuries Major Sports Injuries First Aid Treatment Sports Nutrition Rehabilitation Exercise Sports Massage Treatments Hydrotherapy & Electrotherapy Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Massage Therapy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sports Massage Therapy. It is also great for professionals who are already working in Sports Massage Therapy and want to get promoted at work. Requirements To enrol in this Sports Massage Therapy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sports Massage Therapy course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sports Massage Therapy. Certificates 5 CPD Accredited PDF Certificate Digital certificate - Included 5 CPD Accredited PDF Certificate for Free. Each CPD Accredited Hadrcopy Certificate Hard copy certificate - £10.79 Delivery Charge; Inside the UK: Free Outside of the UK: £9.99 each

Master Go programming with an in-depth course covering advanced topics such as authentication, authorization, JWT tokens, and refresh tokens. Learn how to write reliable code with effective unit testing techniques, while exploring concepts such as logging, error handling, and modularization. Build secure and scalable web applications with Go to take your coding expertise to the next level.

With this 2-in-1 course, you will get access to AWS Technical Essentials and AWS Certified Solutions Architect - Associate certification exam content.

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Starting up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Starting up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Starting up , including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan. Learning Outcomes After completing this Starting up course, you will be able to: Understand the steps for a start-up. Understand what is required of you to start your own start up. Polish your start-up idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Plan. Why Choose Creating a Business Start-Up Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Starting up course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Starting up course. Other courses are included with Starting up Bundle Course Course 01: Starting up Business Course 02: Level 2 Certificate in Business Management Course 03: Level 7 Diploma in Operations Management Course 04: Level 2 Diploma in Business Administration Course 05: Level 1 Business Management Course 06: Level 3 Business Administration Course 07: Level 5 Diploma in Business Analysis Course 08: Level 7 Diploma in Facilities Management Course Course 09: Minute Taking Course Course 10: Level 5 Diploma in Risk Management Course ***Others Included in this Starting up Business Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Starting up Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan --------------------- **Level 2 Certificate in Business Management Course Curriculum Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management --------------------- **Level 7 Diploma in Operations Management Course Curriculum Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management --------------------- **Level 2 Diploma in Business Administration Course Curriculum Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms --------------------- **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law ---------------- **Minute Taking Course Course Curriculum Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan Assessment Method After completing each module of the Starting up , you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Start up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Starting up course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Start up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Starting up course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Start up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Enterprise Advisor Development Executive Certificates Certificate of completion Digital certificate - Included

Diploma in Childcare course is designed for individuals who want to learn everything about child development. By completing

Developing Good Employee Relations Course Overview This developing good employee relations course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time. This developing good employee relations course will define employee relations and cover the many benefits good relations can bring to an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback. It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook. The developing good employee relations course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company. Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity. Who should take this course? This comprehensive developing good employee relations course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of developing good employee relations. This developing good employee relations course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the developing good employee relations course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this developing good employee relations course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Good Employee Relations Module 2: Implementation and HR Module 3: Contracts Module 4: Employee Handbook Module 5: Managing Performance Module 6: Recruitment, Retention and Training Module 7: Complaints, Discipline and Negativity Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course is designed to elevate your customer service skills and provide you with the tools to create exceptional customer experiences. Through this course, you will learn the art of effective communication, active listening, and customers' problem-solving skills with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Customer Service Course Training Overview This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who should take this course? This comprehensive customer service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. This customer service course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the customer service course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirements There are no academic entry requirements for this interior design staging certification course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This interior design staging certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step