8024 Confidence courses in Garforth delivered On Demand

Falls can happen to anyone, but the consequences can be serious, particularly for vulnerable individuals. Our Falls Prevention Basics Course offers a solid foundation for understanding why falls occur and how simple yet effective strategies can reduce risks. Whether you are supporting others or simply aiming to sharpen your knowledge, this course equips you with the insight needed to spot hazards and create safer environments with confidence. Designed with everyday relevance in mind, this course unpacks essential theories, explores common risk factors, and highlights preventive measures in a clear and straightforward manner. It is perfect for anyone seeking to enhance safety awareness without wading through jargon. Engage with easy-to-follow modules at your own pace and leave with the knowledge that could make a real difference in daily life. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Falls Prevention Awareness Module 2: Risk Factors Module 3: Signs and Symptoms Module 4: Diagnosis and Treatment Module 5: Falls Risk Assessment Module 6: Preventive Strategies Learning Outcomes: Identify key factors contributing to falls for effective risk mitigation. Recognize early signs and symptoms, facilitating timely interventions. Understand diverse preventive strategies tailored to individual needs. Develop skills in comprehensive falls risk assessment for personalised care. Apply diagnostic insights to inform appropriate treatment measures. Contribute to a safer community by implementing proactive falls prevention measures. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Caregivers and support staff Fitness and wellness enthusiasts Community health workers Occupational health and safety officers Rehabilitation specialists Social workers Individuals seeking to enhance their health knowledge Career path Healthcare Assistant Community Support Worker Occupational Therapist Social Services Officer Rehabilitation Coordinator Health and Safety Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If chasing payments without sounding like a debt collector is your idea of a good time, this Credit Controller Training Course might just be your professional soulmate. Designed for those looking to refine their approach to credit control, this online course takes a structured look at the key responsibilities of credit controllers—from assessing credit risk to managing overdue accounts and improving cash flow. It’s all delivered in a format that fits neatly into your schedule, with no awkward role-plays or fluorescent-lit classrooms in sight. With a sharp focus on clarity, strategy, and communication, the course offers valuable insights into setting credit limits, working with accounting systems, and ensuring debt recovery remains firm but fair. You’ll gain confidence in crafting polite but persuasive correspondence, understanding credit policies, and handling disputes without raising blood pressure—yours or theirs. Whether you're new to credit control or want to polish up your existing approach, this course offers the knowledge you need, minus the fluff and buzzwords. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Credit Controller training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Credit Controller training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Operational Officer Training Course is designed for those who aspire to sharpen their leadership and decision-making capabilities within demanding environments. This course offers a robust understanding of operational frameworks, emphasising strategic thinking, communication, and effective coordination. Perfectly suited for individuals keen to enhance their capacity to manage complex situations with confidence and clarity, it blends theoretical knowledge with scenario-based learning—minus the need for physical attendance, of course. Participants will gain insight into the essential responsibilities of operational officers, including risk assessment, resource allocation, and team management. With a focus on clear, decisive action and the ability to maintain composure under pressure, this course prepares learners to navigate dynamic challenges with professionalism and poise. Whether you’re advancing your career or simply curious about operational leadership, this training provides a sharp, engaging pathway to boost your expertise. All delivered with a touch of wit to keep you both informed and entertained. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operational Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operational Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Content Writing & Copy Writing For SEO and Sales will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Content Writing & Copy Writing For SEO and Sales will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Content Writing & Copy Writing For SEO and Sales and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Content Writing & Copy Writing For SEO and Sales is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Content Writing & Copy Writing For SEO and Sales. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Content Writing & Copy Writing For SEO and Sales will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:05:00 How to Navigate This Course - Watch This Video 00:03:00 Section 02: Free Taster 13 Copywriting and Sales Buttons You Need to Know How to Push 00:07:00 Copywriting to Sell 10 Steps you must know 00:06:00 14 Step Formula to Writing Great Sales Copy 00:06:00 Section 03: BASICS: 12 Essential Steps to Great Copy Writing AIDA is not just an Opera! 00:02:00 Have you any idea who you are talking to? 00:02:00 Who cares what format you use? 00:03:00 Hurting? Want someone to heal your pain? 00:02:00 I haven't got time or money for Objections! 00:02:00 Don't worry, there's always plenty of Scarcity to go round! 00:02:00 So, why are YOU reading my Headlines? 00:02:00 Why do you always want to know whats in it for you? 00:02:00 Endorsements? Pah! Prove it to me! 00:03:00 I Guarantee to you that I love Risk! Or do I? 00:02:00 Right it Wright to Be Red! or you won't be Readable! 00:03:00 Keep it Simple S. and throw away your Theasaurus 00:02:00 Section 04: BASICS: Copywriting Formulation - Understanding Copywriting Building Blocks Introduction to Copywriting Formulation 00:02:00 Starting with AIDA 00:06:00 PAS - Problem, Agitation, Solution 00:04:00 The 4 Ps 00:03:00 QUEST 00:04:00 Section 05: BASICS: How to Write Headline What You Need to Know to Write Great Headlines 00:06:00 Section 06: BASICS: Proofreading and Editing - How to Edit Sales Copy Writing Editing: Can You Write Better Copy? 00:06:00 Proof Reading and Editing: 20 Ways to Write Better Copy 00:11:00 Editing Writing: Seven Guidelines for Editing Writing 00:06:00 Section 07: PSYCHOLOGY: The Psychology behind Copywriting Get Your Copywriting Psychology Right! 00:06:00 What are the Eight Universal Motivators? 00:07:00 100 Motivations 00:05:00 Overcoming Objections 00:08:00 Section 08: COPYWRITING FOR Blogging - Web Posts Copywriting for Blogs 00:09:00 A Simple Formula for Blog Posts 00:04:00 Blog Post Copywriting Formula 00:09:00 Blog Post Editing Checklist 00:08:00 Section 09: COPYWRITING FOR Landing Pages Copywriting for Landing Pages 00:04:00 Copywriting for Testimonials 00:06:00 Copywriting for Bullet Points 00:05:00 Section 10: COPYWRITING FOR Sales Letters Five Formulations for Sales Letters 00:03:00 The Five Point Sales Letter Formula 00:03:00 The Seven Step Copywriting Formula for Sales Letters 00:05:00 The Nine Point Formula 00:06:00 The 18 Step Sales Letter 00:06:00 The 21 Part Sales Letter Formula 00:08:00 Bonus: 32 Step Power Copywriting Formula 00:08:00 Section 11: COPYWRITING FOR Video Sales Letters What is a Video Sales Letter 00:03:00 How to Write an Attention Grabbing Video Sales Letter Headline 00:03:00 Video Sales Letter Basics - Some Simple Guidance for Better VSLs 00:04:00 Video Sales Letter Outline - with Downloadable Templates 00:07:00 Section 12: COPYWRITING FOR Email Copywriting for Email 00:07:00 How to Write Effective Welcome Emails 00:10:00 ACTIVITY: Analysis of a Long Form Story Telling Email 00:07:00 Email Copywriting Analysis 1 00:05:00 Copywriting Formulas for Email Sequences 00:06:00 Section 13: COPYWRITING FOR Advertisements Copywriting for Advertisements 00:04:00 Section 14: COPYWRITING FOR Twitter Copywriting for Twitter - Engage, Entertain, Be Brief! 00:07:00 Section 15: COPYWRITING FOR Promotional Videos How to Create a High Converting Promotional Video 00:06:00 The Promotional Video for This Course Following the Script 00:02:00 The Promotional Video - Version 2 00:02:00 Promotional Video SlideDeck 00:20:00 Promotional Video Script Checklist 00:04:00 2018 Update: The Formula for an Effective Promotional Video 00:04:00 2018 New Copywriting Course Promo Video 00:03:00 Section 16: Conclusion and Course Wrap Up Conclusion and Course Wrap Up 00:03:00 Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Interior Design: Interior Design Are you prepared to intensify your love of interior design? Look nowhere else! The best path to become a premier interior designer is through the interior design course. This Interior Design course will benefit both beginners looking for a strong foundation and seasoned professionals looking to improve their skills. In this Interior Design course the combination of theoretical understanding and real-world application is ideal. For any new or ongoing projects, you may learn how to present a project overview in our interior design course. Also, in this interior design course, Design Elements will be briefly discussed. With the help of our interior design course, you will be able to launch your own business, Room by Room Design. Unleash Your Creative Potential and Master the Art of Interior Design! With the help of this interior design course, discover the keys to creating a prosperous Interior Design business. Special Offers of this Interior Design: Interior Design Course This Interior Design: Interior Design Course includes a FREE PDF Certificate Lifetime access to this Interior Design: Interior Design Course Instant access to this Interior Design: Interior Design Course Get FREE Tutor Support to this Interior Design: Interior Designt Course Interior Design: Interior Design Unlock your creative potential with our Interior Design: Interior Design course, tailored for both beginners seeking a solid foundation and seasoned professionals looking to refine their craft. In this Interior Design: Interior Design course, you'll master the perfect blend of theoretical insights and practical application, ensuring your Interior Design: Interior Design projects shine. Learn how to present project overviews with confidence and explore key Interior Design: Interior Design elements in every lesson. Whether starting fresh or refining your skills, our Interior Design: Interior Design course equips you to launch your own business, transforming spaces with a Room by Room Interior Design: Interior Design approach. Start your Interior Design: Interior Design journey today! Who is this course for? Interior Design: Interior Design Those who are interested in starting careers in interior design and related sectors should take this course. Requirements Interior Design: Interior Design To enrol in this Interior Design: Interior Design Course, students must fulfil the following requirements. To join in our Interior Design: Interior Design Course, you must have a strong command of the English language. To successfully complete our Interior Design: Interior Design Course, you must be vivacious and self driven. To complete our Interior Design: Interior Design Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Interior Design: Interior Design Course. Career path Interior Design: Interior Design A variety of professional opportunities and significant career advancement may result from this career-friendly interior design course. like as Architect Landscape architect Interior decorator Interior designer Corporate designer

Report Writing: Report Writing Are you a prospective candidate seeking to maximise your expertise and abilities in the Report Writing: Report Writing area? This Report Writing: Report Writing course is created for you. So that You can receive the tools you need to produce polished and useful business reports from our Report Writing: Report Writing course. Our report writing: Report Writing course is designed to give students important information on managerial, leadership, and business-related skills. Moreover, team management, organisational techniques, and management are discussed in our Report Writing: Report Writing course. Also, you will learn the importance of grammar, punctuation, and formatting in the Report Writing: Report Writing course. A strategy for developing one's writing style will be provided by Report Writing: Report Writing training. You will know the best methods for editing and proofreading your work as well as how to write clearly and simply via the Report Writing: Report Writing. Enrol right away to develop your confidence in completing the projects that will put your knowledge in Report Writing: Report Writing Methods to the test. Main Course: Level 5 Report Writing Course 2 Free Courses included with this Report Writing: Report Writing Course. Special Offers of this Report Writing: Report Writing Course This Report Writing: Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing: Report Writing Course Instant access to this Report Writing: Report Writing Course Get FREE Tutor Support to this Report Writing: Report Writing Course Report Writing: Report Writing Throughout this Report Writing: Report Writing Course, you will learn goal settings, interpersonal skills, knowledge management, communication strategies, business writing, collaborative business writing, proposal writing and critical thinking. This Report Writing: Report Writing Course also covers principles for effective report writing, desktop publishing, layout and design, typography, illustrations and much more. Who is this course for? Report Writing: Report Writing This Report Writing: Report Writing course is intended for people who wish to advance their Report Writing abilities in order to succeed professionally. Requirements Report Writing: Report Writing To enrol in this Report Writing: Report Writing Course, students must fulfil the following requirements. To join in our Report Writing: Report Writing Training Course, you must have a strong command of the English language. To successfully complete our Report Writing: Report Writing Training Course, you must be vivacious and self driven. To complete our Report Writing: Report Writing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Report Writing: Report Writing Training Course. Career path Report Writing: Report Writing After completing this Report Writing: Report Writing Course Online your professional life will be boosted significantly.

Bookkeeping: Bookkeeping for Personal and Business Accounting Are you willing to gain knowledge on Bookkeeping: Bookkeeping for Personal and Business Accounting? We have prepared a complete course on Bookkeeping for Personal and Business Accounting for you! Our Bookkeeping: Bookkeeping for Personal and Business Accounting course will provide a perfect introduction to bookkeeping and accounting types. Also, the Bookkeeping: Bookkeeping for Personal and Business Accounting course teaches how to track sales, inventory and maintenance. Moreover, this Bookkeeping: Bookkeeping for Personal and Business Accounting course is perfect for learning expenses. After the Bookkeeping: Bookkeeping for Personal and Business Accounting course completion, you can handle illegal accounting and auditing easily. Enrol our Bookkeeping for Personal and Business Accounting course as soon as possible to reach the next heist of success! Special Offers of this Bookkeeping: Bookkeeping for Personal and Business Accounting Course This Bookkeeping: Bookkeeping for Personal and Business Accounting Course includes a FREE PDF Certificate Lifetime access to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Instant access to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Get FREE Tutor Support to this Bookkeeping: Bookkeeping for Personal and Business Accounting Course Bookkeeping: Bookkeeping for Personal and Business Accounting Enhance your financial skills with our Bookkeeping: Bookkeeping for Personal and Business Accounting course, offering an excellent introduction to bookkeeping and various accounting types. Through the Bookkeeping: Bookkeeping for Personal and Business Accounting course, you'll master the essentials of tracking sales, managing inventory, and handling maintenance records. This Bookkeeping: Bookkeeping for Personal and Business Accounting course also covers managing expenses effectively, providing a comprehensive understanding of financial oversight. After completing the Bookkeeping: Bookkeeping for Personal and Business Accounting course, you'll have the confidence to navigate illegal accounting and auditing challenges with ease, making you a proficient bookkeeping expert. Who is this course for? Bookkeeping: Bookkeeping for Personal and Business Accounting The Bookkeeping: Bookkeeping for Personal and Business Accounting course is perfect for business owners, entrepreneurs or individuals involved in this sector. Requirements Bookkeeping for Personal and Business Accounting To enrol in this Bookkeeping for Personal and Business Accounting Course, students must fulfil the following requirements. To join in our Bookkeeping: Bookkeeping Course, you must have a strong command of the English language. To successfully complete our Bookkeeping: Bookkeeping Course, you must be vivacious and self driven. To complete our Bookkeeping: Bookkeeping Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Bookkeeping: Bookkeeping Course. Career path Bookkeeping: Bookkeeping for Personal and Business Accounting You might confidently handle the bookkeeping: bookkeeping and accounting for your own company, house, or other interests once you've finished this Bookkeeping: Bookkeeping for Personal and Business Accounting course.

Dealing with Difficult People: Dealing with Difficult People Do you eagerly wait to enhance your skills in dealing with difficult people? If so, our Dealing with Difficult People course is designed for you to deal with difficult people at work. Our Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People course. Take the Dealing With Difficult People at Work course right now to advance your skills. Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People The Dealing with Difficult People course is your go-to resource for mastering the art of handling challenging individuals. With carefully designed modules, this Dealing with Difficult People course dives deep into understanding difficult behaviors and how to effectively communicate and problem-solve in tough situations. Learn proven techniques to manage interactions with difficult bosses and colleagues through the Dealing with Difficult People course. By the end of this Dealing with Difficult People training, you'll have the confidence and strategies needed to turn seemingly impossible situations into manageable and even positive outcomes. Who is this course for? Dealing with Difficult People: Dealing with Difficult People This Dealing With Difficult People training is appropriate for anybody active in workplace communication, such as executive assistants, sales representatives, or customer service representatives. Requirements Dealing with Difficult People: Dealing with Difficult People To enrol in this Dealing with Difficult People: Dealing with Difficult People Course, students must fulfil the following requirements. To join in our Dealing with Difficult People: Dealing with Difficult People Course, you must have a strong command of the English language. To successfully complete our Dealing with Difficult People: Dealing with Difficult People Course, you must be vivacious and self driven. To complete our Dealing with Difficult People Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Dealing with Difficult People: Dealing with Difficult People The Dealing With Difficult People at Work course is intended to help you obtain the skills, knowledge, and career of your dreams!

The Fashion and Lifestyle Blogger Online Course teaches you how to build a blog from the ground up and grow it into a brand. You’ll learn how to plan great content, take beautiful photos, and share your style and ideas online. The course also covers how to grow your following, work with brands, earn money, and build your own unique identity as a blogger. If you love fashion, enjoy writing, or want to share your lifestyle with the world, this course gives you the tools to do it with confidence. Course Curriculum ✓ Module 01: Blogging 101 ✓ Module 02: Starting Out and Setting Up ✓ Module 03: Content Creation ✓ Module 04: Photography and Imagery ✓ Module 05: Staying Social ✓ Module 06: Networking and Events ✓ Module 07: Working with Brands ✓ Module 08: Monetising Your Blog ✓ Module 09: Building a Brand ✓ Module 10: Growing as a Blogger ✓ Module 11: The Fashion and Lifestyle Blogger Roundup (Learn more about this online course) Learning Outcomes By the end of this course, you will: Start your own fashion and lifestyle blog from scratch. Create engaging and stylish content. Take great photos that match your brand. Build a strong presence on social media. Network with other bloggers and attend events. Partner with brands and manage collaborations. Earn money from your blog in different ways. Build a personal brand that feels true to you. Keep your audience growing and engaged. Stay inspired and grow as a blogger long-term. Who is this course for? This course is for anyone who loves fashion, beauty, or lifestyle and wants to share their passion through blogging. Whether you’re starting fresh or want to boost an existing blog, this course helps you move forward with clear steps and creative ideas. Eligibility Requirements You don’t need any blogging experience to join this course. Just bring your interest in fashion or lifestyle and a desire to express yourself online. Career Path This course can open doors to blogging, social media management, content creation, and brand partnerships. It’s great for those who want to become influencers, work with fashion or lifestyle brands, or start their own creative business.

Session 8 A cheeky free extra. Editing, making revisions, getting feedback, reflecting on story and writing, setting goals and providing your own accountability, next steps.