7986 Confidence courses in Formby delivered On Demand

Discover the essential skills and insights to excel in educational leadership with our comprehensive course, "Leadership in Teaching Training." Gain expertise across 12 modules covering crucial topics like teacher mentoring, mental health awareness, and effective leadership strategies. Perfect for educators seeking to enhance their impact, this course equips you with the tools to foster a supportive learning environment and lead with confidence. Join us and elevate your teaching career today! Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This course on Leadership in Teaching Training covers essential topics to prepare educators for leadership roles within schools. Participants will learn about the fundamentals of effective leadership in teaching, including the importance of confidentiality and understanding legislation related to education. They will explore how good mentoring enhances the quality of teaching and the main areas where teacher leadership can make a difference. The curriculum addresses mental health issues in both adults and children, emphasizing their significance in the workplace and how to support mental well-being. Stress management strategies specific to school environments are discussed, along with the development of skills necessary for teacher leadership roles. Additionally, the course covers understanding mental health challenges in children, as well as special educational needs (SEN) in young adults and children. By the end of the training, learners will be equipped with knowledge and skills to effectively lead and support their colleagues while promoting a positive learning environment. Course Curriculum: Module 01: An Introduction to Leadership in Teaching Module 02: Confidentiality and Legislation Module 03: Effects of Good Mentoring on Quality of Teaching Module 04: Main Areas of Activity in Teacher Leadership Module 05: Mental Health in the Workplace Module 06: Mentoring as Part of Effective Leadership Module 07: Stressors and Stress Management in Schools Module 08: Teacher Leadership Module 09: The Skills of Teacher Leadership Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in Young Adults and Children Module 12: What Teacher Leaders Need to Know Learning Outcomes: Understand leadership roles and responsibilities in educational settings. Apply legislation and confidentiality guidelines in teaching leadership contexts effectively. Evaluate the impact of mentoring on teaching quality and professional development. Identify key areas where teacher leadership influences school operations positively. Recognize mental health challenges and their implications in school environments. Develop skills in mentoring and stress management for effective leadership in schools. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring educators and teachers seeking leadership roles in schools. Educational administrators aiming to enhance leadership skills in teaching contexts. Professionals in educational psychology interested in teacher support and development. Individuals working in special educational needs (SEN) and child mental health. School counselors and advisors focusing on staff and student well-being. Career path School Deputy Headteacher Educational Psychologist SEN Coordinator School Counsellor Teacher Mentor Educational Policy Advisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on Landing Page Design and Conversion Rate Optimisation will deepen your understanding on this topic .After successful completion of this course you can acquire the required skills in this sector. This Landing Page Design and Conversion Rate Optimisation comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Landing Page Design and Conversion Rate Optimisation . It is available to all students, of all academic backgrounds. Requirements Our Landing Page Design and Conversion Rate Optimisation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 48 lectures • 10:47:00 total length •Download all Section One Slides (s1): 00:48:00 •Welcome to this course! Let's lay the groundwork for good landing page design: 00:13:00 •The Myth Of The Perfect Landing Page Conversion Rate: 00:12:00 •Common Business Models and Understanding Your Conversion Actions: 00:19:00 •The AIDA Sales Funnel and The Online Decision Making Process: 00:17:00 •The Awareness Stage of the Funnel: Where It All Begins: 00:18:00 •The Interest Stage of the Funnel Tell Me More: 00:14:00 •The Desire Stage of the Funnel I Want What You Sell: 00:13:00 •The Action Stage of the Funnel I'm Going to Buy What You Sell: 00:09:00 •The Fogg Behavior Model and how it Applies to Good Landing Page Design: 00:20:00 •Making Your Landing Page Design Memorable: 00:14:00 •Download all Section Two Slides (s2): 00:06:00 •The Primacy of Product and The Concept of Usability in Landing Page Design: 00:15:00 •Eschew Obfuscation: Clarity and the Quest for Fewer Question Marks: 00:11:00 •The 5 Second Usability Test in Landing Page Design (and how you can use it now): 00:13:00 •The Art and Science Behind Designing High-Converting Calls To Action (CTA's): 00:19:00 •Readability and Visual Hierarchy Landing Page Design: 00:20:00 •Respecting Web Conventions in Landing Page Design: 00:13:00 •Using Videos, Graphics and Imagery to Increase Landing Page Conversion Rates: 00:20:00 •Information Architecture and Accessibility - Landing Page Design Best Practices: 00:20:00 •Trust, Safety and Credibility (Part 1) Landing Page Design Best Practices: 00:14:00 •Trust, Safety and Credibility (Part 2) Landing Page Design Best Practices: 00:09:00 •Dedicated Landing Page Design Best Practices (Part 1): 00:15:00 •Dedicated Landing Page Design Best Practices (Part 2): 00:12:00 •Download all Section Three Slides (s3): 00:32:00 •Using Scarcity to Improve Conversion Rates on Your Landing Pages: 00:10:00 •Principles of Persuasion - Reciprocal Concessions & Reciprocity in Landing Pages: 00:12:00 •Principles of Persuasion Anchoring and Cognitive Dissonance Theory: 00:19:00 •My Favorite Landing Page Builders and Getting Started With Our Unbounce Page: 00:10:00 •Getting Familiar With the Unbounce Page Builder and Adding Our Header Section: 00:07:00 •Creating a Logo in Photoshop and Using the Unbounce Image Uploader Tool: 00:16:00 •Working With Background Imagery in Landing Pages and Developing Our Hero Section: 00:16:00 •Creating a Form, Action Block, and Finishing the Hero Section in Unbounce: 00:19:00 •Discussing Landing Page Design Changes and Creating our Primary Content Section: 00:16:00 •Finishing Page Content, Adding Icons, Footer and Working With Buttons Unbounce: 00:11:00 •Publishing Your Unbounce Landing Page on Your Custom Domain: 00:04:00 •Adding Custom CSS in Unbounce to Create Professional Drop Shadows: 00:06:00 •Making Your Landing Page Design Work Better With Custom Javascript Snippets: 00:08:00 •Mobile Site Layout in Unbounce Based on Mobile Landing Page Design Guidelines: 00:03:00 •Designing Your Form Confirmation Dialogue in Unbounce and Testing Your Live Form: 00:04:00 •Assigning A/B Testing Variants in Unbounce and Assigning Traffic Weights: 00:12:00 •Integrating Your Unbounce Form Submissions With Your Mailchimp Account: 00:09:00 •Goodbye For Now I Will Miss You Dearly: 00:03:00 •Western Computer Audit Part 1: 00:08:00 •Western Computer Audit Part 2: 00:09:00 •Western Computer Audit Part 3: 00:15:00 •Western Computer Audit Part 4: 00:14:00 •Assignment - Landing Page Design and Conversion Rate Optimisation: 00:00:00

Level 4 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Google Ads is one of the world's leading and most powerful advertising platforms. It can help you with many things, including reaching your target audience with relevant ads, driving traffic to your website and increasing sales. So if you work or want to work in marketing, having knowledge of Google Ads is crucial. That's where our Google Ads Training course comes in.    This comprehensive course will teach you everything you need to know to create and manage successful Google Ads campaigns. From setting up your first campaign to tracking your results, we'll walk you through every step of the process. We'll also teach you how to avoid common Google Ads mistakes and optimise your campaigns for maximum results. Our in-depth curriculum includes everything from getting started with Google Ads to mastering the nuances of Adwords bidding strategies. Learn how to craft successful campaigns, improve your Adwords quality score, and employ the latest features offered by Google. You'll be equipped with the knowledge to audit and optimise your campaigns, avoid common Adwords mistakes, and significantly reduce extra spending. Plus, our exclusive content on remarketing strategies and display advertising will help you improve your Adwords performance for amazing results.   This Google Ads Training course is more than just a theoretical course; it's a practical guide filled with real-world examples, actionable advice and inside strategies to give you a competitive edge. By the end of this course, you'll have the confidence and the knowledge to make Google Adwords work for you, boost your online presence, and generate significant results for your business. Embark on this learning journey today, and turn your Google Ads campaigns into revenue-generating machines. Enrol in the Google Ads Training course today! Learning Outcome: Upon completion of the Google Ads Training course, you should be able to:   Understand the basics and importance of Google Ads for businesses. Master the art of creating effective and engaging Google Ads. Gain insights into building successful Adwords campaigns. Learn to avoid common pitfalls and errors in Google Adwords. Develop skills for auditing and optimising your Adwords campaigns. Discover strategies to improve your Adwords quality score. Explore advanced Adwords bidding and remarketing strategies. Familiarise yourself with tracking Google Ads analytics for improved decision-making. Who is this course for: This Google Ads Training course is ideal for:   Marketing professionals looking to enhance their digital advertising skills. Small business owners seeking to expand their online presence. Digital marketing novices aiming to start a career in this field. Freelancers who wish to add Google Ads proficiency to their skillset. Anyone interested in learning about Google Ads and its marketing power. Career path This Google Ads Training course will be helpful for anyone looking to pursue a career as:   Digital Marketing Specialist: £30,000-£40,000 Per year Google Ads Specialist: £35,000-£45,000 Per year SEO & SEM Specialist: £40,000-£50,000 Per year Content Strategist: £35,000-£45,000 Per year Digital Marketing Manager: £45,000-£60,000 Per year Marketing Analyst: £40,000-£55,000 Per year Freelance Digital Marketer: £30,000-£70,000 Per year Certification After studying the course materials of the Google Ads Training course, there will be a written assignment test that you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. Also, a PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Google Ads Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Google Ads Training Course Promo 00:03:00 Lesson 01: Getting started with Google Ads 00:04:00 Lesson 02: Create your Google Ads 00:04:00 Lesson 03: Ingredients to build a successful Adwords camping 00:04:00 Lesson 04: Google Adwords mistakes to be avoided 00:04:00 Lesson 05: Google Adwords audit - Optimisation guide 00:06:00 Lesson 06: Improving quality score in Google Adwords 00:04:00 Lesson 07: Adwords display advertising 00:05:00 Lesson 08: Turbocharge Adwords for breakthrough performance 00:03:00 Lesson 09: Content remarketing strategies with Google display network 00:04:00 Lesson 10: Adwords bidding strategies your competitors don't know 00:07:00 Lesson 11: Using Google Adwords for small business 00:03:00 Lesson 12: How to reduce wasted Adwords spend 00:02:00 Lesson 13: Google Adwords features updated 00:04:00 Lesson 14: Tracking Google Ads analytics 00:04:00

Overview Imagine a journey where every brick and blueprint leads to mastery in construction management. The Level 3 Diploma in Construction offers just that - a comprehensive voyage through building and managing projects with finesse and expertise. This course, meticulously crafted to fuse theory with real-world applications, beckons learners to explore the intricate facets of construction management. From initial site investigations to intricate supply chain management, every module is a stepping stone towards becoming a veteran in this field. Delving deeper, the curriculum is tailored to nurture a profound understanding of various aspects crucial to the field. Learners will encounter modules like Cost Management and Risk and Value Management, essential for making informed decisions in construction projects. As the course progresses, students will encounter a rich tapestry of knowledge, including construction procurement, stock control, and the legal aspects of contracting. This programme isn't just about gaining information; it's an immersive experience of construction companies, construction jobs, and the latest construction news. Furthermore, the course isn't just an academic exercise; it's a beacon for those aspiring to be part of the construction enquirer community. Every lesson is a brushstroke in painting a broader picture of the industry, encompassing elements like quality assurance, customer care, and human resources management. With this diploma, learners are not just studying a subject; they are being sculpted into future leaders of the construction world, equipped to handle challenges with knowledge and confidence. Learning Outcomes Gain a comprehensive understanding of construction management, including site organization and management. Develop skills in cost estimation, and understand the elements and factors influencing these estimates. Acquire knowledge in managing materials, vendor analysis, and procurement processes. Understand the legalities in contracting and learn about quality assurance and customer care in this field. Enhance capabilities in managing risks, values, and human resources within this sector. Why buy this Level 3 Diploma in Construction? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Diploma in Construction you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Level 3 Diploma in Construction course for? Individuals aiming to build a career in construction management or related fields. Graduates seeking specialized knowledge in this field. Professionals in the construction industry looking to enhance their managerial skills. Entrepreneurs planning to start or manage construction companies. Personnel in procurement, supply chain, or project management within this sector. Prerequisites This Level 3 Diploma in Construction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Manager: £35,000 - £50,000 annually Site Manager: £30,000 - £45,000 annually Quantity Surveyor: £25,000 - £40,000 annually Procurement Manager: £40,000 - £55,000 annually Health and Safety Manager: £35,000 - £50,000 annually Project Manager: £40,000 - £60,000 annually Course Curriculum Level 3 Diploma in Construction Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Cost Estimation 00:34:00 Module 07: Elements and Factors influencing Cost Estimation 00:16:00 Module 08: Planning and Management of Equipment 00:32:00 Module 09: Construction Materials Management 00:22:00 Module 10: Vendor Analysis in Construction Management 00:24:00 Module 11: Construction Procurement 00:18:00 Module 12: Stock Control 00:22:00 Module 13: Supply Chain Management 00:21:00 Module 14: The Main Participators 00:21:00 Module 15: Quality Assurance and Customer Care 00:21:00 Module 16: Legal Aspects of Contracting 00:19:00 Module 17: Human Resources Management 00:22:00 Module 18: Risk and Value Management 00:21:00 Module 19: Communications, Information and Documentation of Construction 00:24:00 Module 20: Health and Safety in Construction Management 00:24:00

Step into the realm of relaxation and rejuvenation with our Body Therapy: Deep Tissue Massage course, where the power of touch becomes an art form. In this comprehensive journey, the Introduction sets the stage, unveiling the secrets of deep tissue massage. Discover the nuances of the correct and incorrect massage strokes that form the foundation of this therapeutic practice. As you progress to the Full Body Deep Tissue Massage module, immerse yourself in the techniques that unlock tension and promote holistic well-being. Cap off your learning with the Full Massage Sequence, a harmonious symphony of touch and technique that will empower you to provide a deeply satisfying massage experience. This course isn't just about massage; it's about mastering the art of healing through the profound practice of deep tissue massage. Learning Outcomes Grasp the fundamentals of deep tissue massage and its therapeutic benefits. Differentiate between correct and incorrect massage strokes for optimal results. Execute a full-body deep tissue massage with precision and confidence. Develop a comprehensive understanding of the massage sequence for a holistic experience. Cultivate the skills to provide therapeutic relief and relaxation through deep tissue massage. Why choose this Body Therapy: Deep Tissue Massage course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Body Therapy: Deep Tissue Massage course for? Aspiring massage therapists eager to specialize in deep tissue techniques. Wellness enthusiasts seeking to enhance their knowledge of massage therapy. Fitness professionals aiming to incorporate deep tissue massage into their services. Individuals interested in promoting holistic well-being through hands-on healing. Anyone looking to embark on a rewarding journey into the art and science of massage. Career path Certified Massage Therapist: £20,000 - £35,000 Spa and Wellness Center Masseur: £18,000 - £30,000 Sports Massage Specialist: £25,000 - £40,000 Holistic Health Practitioner: £22,000 - £38,000 Clinical Massage Therapist: £28,000 - £45,000 Self-Employed Massage Therapist: Earnings Vary Based on Clientele Prerequisites This Body Therapy: Deep Tissue Massage does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Body Therapy: Deep Tissue Massage was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:01:00 Massage Tables-The 4 Most Important considerations 00:06:00 Creams and Oils-Whats Great and whats not 00:04:00 The Set up-Dont do what i did 00:05:00 This factor makes a huge difference 00:03:00 It's all in the timing 00:04:00 Contraindications of Massage, intake forms and more 00:01:00 Why i Don't include these things in my massages 00:04:00 Do no Harm 00:01:00 The Perfect Person to Practice your massage on 00:01:00 Why Most Therapists don't last! 00:07:00 Now is the time to put the time in 00:02:00 Some Final Points 00:02:00 Putting it all together 00:02:00 The Massage Strokes Correct and Incorrect Ways General Stroke 00:02:00 Kneading 00:01:00 Scissor Stroke 00:01:00 Acupressure Techniques 00:03:00 Forearms 00:02:00 Full Body Deep tissue Massage Massage Start Sequence 00:05:00 Back Sequence 1 00:15:00 Back Sequence 2 00:08:00 Back of Legs 00:09:00 Legs Prone Stretching 00:02:00 Neck 00:05:00 Arms 00:05:00 Front of Legs Stretching 00:03:00 Front of Legs Stretching 00:03:00 Full Massage Sequence Full Body Massage Sequence 00:56:00 Additional Resources Additional Resources - Body Therapy: Deep Tissue Massage 00:00:00

Embark on a Coding Odyssey: Unleash Your Potential with Embedded C Programming Course Dive into the heart of programming as we unveil the mysteries of Embedded C in our comprehensive course designed for both novices and coding enthusiasts. 'Embedded C Programming Course' is your passport to a world of limitless possibilities. From mastering the basics of C to navigating conditional executions, loops, arrays, pointers, and functions, this course is your roadmap to fluency in the language of coding. Our interactive modules, led by seasoned instructors, ensure that each concept is not just understood but absorbed, making your coding journey both engaging and effective. Learning Outcomes Acquire a solid foundation in C programming, from installing it on your computer to understanding characters and integers. Navigate conditional executions and loops with confidence, mastering if conditions, switch cases, for loops, and while loops. Delve into the intricacies of arrays, including creation, manipulation, and working with character arrays. Unlock the power of pointers, comprehending their role and functionality in the coding realm. Master the art of using functions, including global variables, returning values via pointers, and efficiently passing arrays. Why choose this Embedded C Programming Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Embedded C Programming Course for? Aspiring programmers eager to delve into the world of embedded systems. Computer science students seeking a practical understanding of C programming. Tech enthusiasts looking to enhance their coding skills. Professionals aiming to pivot into embedded systems development. Individuals curious about the mechanics of conditional executions, loops, arrays, pointers, and functions in C programming. Career path Embedded Systems Developer: £30,000 - £60,000 C Programmer: £25,000 - £45,000 Software Engineer: £35,000 - £65,000 Firmware Developer: £40,000 - £70,000 Systems Architect: £45,000 - £75,000 Technical Consultant: £50,000 - £80,000 Prerequisites This Embedded C Programming Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Embedded C Programming Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Getting Started with C Install C on your computer 00:08:00 Addition of Numbers 00:10:00 Accepting Inputs with Scanf in C 00:05:00 Understanding Characters and Int in C 00:13:00 Division and MOD operators in C 00:06:00 Conditional Executions and Loops If Condition: Part 1 00:12:00 If Condition: Part 2 00:04:00 If Condition: Part 3 00:10:00 Switch Case 00:13:00 For Loop in C: Part 1 00:10:00 For Loop in C: Part 2 00:06:00 While Loop 00:08:00 Arrays in C Arrays: Part 1 00:12:00 Arrays: Part 2 00:09:00 Array Programs: Part 1 00:08:00 Array Programs: Part 2 00:12:00 Character Array in C 00:14:00 Character Array in C: Part 2 00:13:00 Character Array in C: Part 3 00:09:00 Convert int to String Array 00:11:00 Pointers and Functions Pointers: Part 1 00:17:00 Pointers: Part 2 00:09:00 Pointers: Part 3 00:08:00 Functions: Part 1 00:09:00 Functions: Part 2 00:09:00 Functions: Part 3 00:11:00 Functions: Part 4 00:10:00 Functions: Returning values via pointers 00:12:00 Functions: Global Variables and usage with functions 00:13:00 Passing Array to functions 00:06:00 Passing Char array (strings) to Functions 00:16:00 Downloadable Resources Resource - Embedded C Programming Course 00:00:00

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Master the art of authentic Italian cooking with our comprehensive online training course. From perfecting classic sauces like tomato and pesto to crafting homemade pasta and savory meat dishes, immerse yourself in the rich culinary traditions of Italy.

Register on the Sell Stock Footage & Photography from ZERO to PASSIVE INCOME today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sell Stock Footage & Photography from ZERO to PASSIVE INCOME course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Welcome & How it All Works, 00:05:00 Proof of Success: How much a file can make 00:03:00 What Differentiates Pros & Beginners 00:04:00 Do Your First Upload Understand Licensing 00:04:00 Meet the (Profitable) Agencies 00:04:00 Become a Contributor 00:02:00 Shoot Something NOW 00:01:00 Upload Your First File 00:01:00 Write Metadata & Submit 00:02:00 Pic a Topic that Sells Mine, Observe & Produce 00:05:00 STUDY CASE: Mine & Observe 00:06:00 Understand Your Customer 00:05:00 Watch The Trends 00:06:00 STUDY CASE: Make The Most Of Your Travelling 00:04:00 ASSIGNMENT: Mine or Capture 00:01:00 STUDY CASE- The Bestsellers of 2018 00:12:00 Shoot & Release Understand Technical Requirements 00:06:00 STUDY CASE: Creative Shot Ideas 00:03:00 Get a Release Signed 00:03:00 Get a Digital Signature 00:04:00 Understand Commercial & Editorial 00:04:00 Find Models for Stock Footage & Photography 00:08:00 Editing Edit Your Photos & Illustrations 00:04:00 Edit Your Footage 00:03:00 Export With Confidence 00:04:00 Upload & Submit Upload Your Photos 00:07:00 Upload Your Video Files 00:03:00 Write Professional Metadata (Keywords & Description) 00:07:00 How To Upload Editorial Content 00:02:00 Speed Up & Grow Your Income Speed up your Stock Photography Workflow 00:05:00 Speed up your Stock Footage Workflowaa 00:04:00 Write keywords quickly & efficiently 00:08:00 Diversify earnings with Multi-uploaders - Alternative I: StockSubmitter 00:08:00 Diversify earnings with Multi-uploaders - Alternative II: Xpiks 00:12:00 CSV Spreadsheets: Organize and Upload Metadata for Multiple Stock Files 00:11:00 Google Trends & Shutterstock Search 00:06:00 Conclusion Thanks & What's Next 00:01:00 Master The Agencies BlackBox 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.