1064 Confidence courses in Polegate delivered Live Online

Course Overview The Trainee Train Driver Course offers a comprehensive and engaging journey into the world of train operations, ideal for individuals aspiring to build a career in the railway industry. Covering essential aspects such as licensing, required skills, application success strategies, psychometric preparation, and medical assessments, this course is designed to equip learners with the knowledge and confidence needed to pursue trainee train driver opportunities. Throughout the course, learners will gain a thorough understanding of the recruitment process, assessment methods, and professional expectations associated with this respected role. By the end, participants will be well-prepared to approach train driver applications, interviews, and training stages with a competitive edge. The course’s structured approach ensures learners develop key theoretical insights and align with industry standards, helping them to take their first significant steps towards a rewarding future in rail transport. Course Description The Trainee Train Driver Course delves into each crucial phase of becoming a qualified train driver, from understanding the basic responsibilities to mastering the complex selection processes. Learners will explore topics such as licensing requirements, application writing techniques, psychometric testing frameworks, and preparation for the rigorous interview stages. Detailed guidance on medical assessments, reference checks, and formal training procedures is also provided. The course maintains a professional focus, offering a clear roadmap for candidates aiming to meet the high standards expected within the railway sector. Participants will develop a strong foundation in the attitudes, behaviours, and knowledge required for success. With expertly crafted modules and a learner-centred approach, the course provides invaluable support for those committed to starting their journey towards a stable and respected career in train driving, ensuring they are fully aware of what the profession entails and how best to achieve their goals. Course Modules Module 01: Introduction to Trainee Train Driving Module 02: Train Driver Licences and Certificates: Key Facts Module 03: Train Driver Required Skills and Attitudes Module 04: Train Driver Application Form Success Module 05: Train Driver Psychometric Test Module 06: Find Success in the Train Driver Interview Module 07: References, Medical Assessment and Training (See full curriculum) Who is this course for? Individuals seeking to start a career as a trainee train driver. Professionals aiming to transition into the railway industry. Beginners with an interest in transport and rail operations. Anyone preparing for a train driver application or assessment process. Career Path Trainee Train Driver Passenger Train Driver Freight Train Driver Rail Operations Officer Train Driver Assessor Railway Safety Inspector Rail Traffic Controller

Course Overview The Child Psychology and Child Care Diploma offers a comprehensive exploration of child development and professional childcare practices. Learners will gain valuable insights into emotional, cognitive, and social growth from infancy to adolescence, enhancing their understanding of children's behaviour and needs. This course blends foundational theories with current research to prepare learners for diverse roles supporting children's wellbeing and development. Through this programme, participants will build knowledge that can be applied in educational settings, childcare centres, or within family support services. By the end of the course, learners will be equipped with the confidence and competence to work in child-centred environments, foster positive child development, and apply psychological principles effectively. Whether aspiring to a childcare career or aiming to support children's growth in various contexts, this diploma provides the essential knowledge and credentials to succeed. Course Description The Child Psychology and Child Care Diploma delves deeper into key areas of child psychology, early childhood development, behavioural theories, attachment styles, and childcare techniques. The course covers a broad spectrum of topics, including cognitive development stages, emotional regulation, safeguarding responsibilities, and strategies for promoting healthy learning environments. Delivered through engaging study materials and clear explanations, learners will explore case studies and theoretical frameworks that underpin effective childcare practices. Throughout the course, participants will develop a solid understanding of how biological, emotional, and environmental factors shape children's growth. Skills gained will include recognising developmental milestones, supporting children's individual needs, and fostering positive behavioural outcomes. Suitable for both newcomers and those seeking career enhancement, this diploma empowers learners to make meaningful contributions to children's lives across educational, residential, and community settings. Course Modules Module 01: Introduction to Child Psychology Module 02: Stages of Child Development Module 03: Emotional and Social Development in Children Module 04: Cognitive and Language Development Module 05: Behavioural Theories and Child Behaviour Management Module 06: Attachment and Relationships Module 07: Child Care Fundamentals Module 08: Safeguarding and Child Protection Module 09: Special Educational Needs and Disabilities (SEND) Module 10: Promoting Healthy Learning Environments (See full curriculum) Who is this course for? Individuals seeking to build knowledge in child psychology and childcare. Professionals aiming to enhance their qualifications in childcare and educational settings. Beginners with an interest in child development and care practices. Parents, caregivers, and volunteers wishing to support children more effectively. Teaching assistants or nursery staff aspiring to specialise in child development. Career Path Childcare Worker Early Years Educator Teaching Assistant Child and Youth Support Worker Family Support Worker Special Educational Needs (SEN) Assistant Nursery Manager Child Welfare Officer Community Outreach Worker

Learn the basics of financial awareness and better understand the language used by accountants and how financial statements fit together within organisations. Course overview Duration: 2 days (13 hours)  This workshop will provide participants with a grasp of basic financial awareness, to help them to better understand the language used by accountants and how financial statements fit together. Training is done in a jargon-free way that is aimed building attendees’ confidence in using financial terms and concepts within their organisation.  Competent financial management has many aspects, it is wide reaching and requires multiple skills but if participants work to become organised and effective in planning, these skills can be easily acquired. There is a misconception that to be a good operational manager dealing with financial decisions people must be accounting or numerical geniuses. There are basic skills that attendees can easily learn that will support them in those areas.  Objectives  By the end of the course you will be able to: Identify the importance of financial management and its impact Identify the link between financial information and decision making Set, manage, monitor and review budgets Analyse financial statements Demonstrate the link between the statements, budgets and decision making. Content Financial Management Budgeting process (generic / client specific if possible) Forecasting and re forecasting process The need for accurate forecasting Accrual v cash accounting revisited Financial Objectives of the business Users of the accounts Financial Tools Depreciation and Amortisation Accruals and Prepayments Deferred and Accrued Income Costs, Opex and Capex Financial Statements The Income Statement The Balance Sheet Understanding capital employed The relationship between balance sheet and income statement The cash flow statement Profitability: gross, operating and net margins Review of client’s management information reports Building the Business Case Break even analysis Discounted Cash Flow Discount factors Net Present Value (NPV) Internal Rate of Return (IRR)

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Understand the Mental Toughness model and look at how to improve your mental toughness with the 4c’s. Course overview Duration: 1 day (6.5 hours) Mental toughness is the ability to resist, manage and overcome doubts, worries, concerns and circumstances that prevent you from succeeding, or excelling at a task or towards an objective or a performance outcome that you set out to achieve. Our one day programme can help you to achieve this by using tools and techniques to help you perform under pressure and ensure your wellbeing. Objectives  By the end of the course you will to: Identify the causes of stress and how to prevent them Assess your mental toughness using the MTQ48 measure Use tools and techniques to develop your mental toughness Content Understanding Stress, Pressure and Challenge The causes of stress How stress can manifest itself Threat response The Stress performance curve Stress, challenge and pressure Positive stress Mental Toughness, Stress Management and Resilience Defining stress management, resilience and mental toughness How they differ and how they affect each other Mental Toughness Understanding mental toughness The importance of mental toughness The benefits of developing your mental toughness The 4 Cs of Mental Toughness How we approach Challenge Control our emotions Develop Confidence Create Commitment MTQ48 Profile Understanding your MTQ48 profile Looking at your mental toughness Areas for development Developing Mental Toughness Managing physical energy to deal with stress Developing healthy habits for managing stress Multitasking and the ability to focus Identifying unhelpful thought patterns Positive and pragmatic thinking approaches Managing your approach to change and challenge Ways of developing mental toughness

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Course Overview The Positive Psychology Masterclass is designed to empower individuals with the mindset and techniques needed to cultivate a more positive, resilient, and thriving life. This engaging course introduces learners to key concepts such as building optimism, developing resilience, enhancing emotional intelligence, and fostering genuine authenticity. Through a carefully structured learning journey, participants will explore how to transform negativity, anxiety, and adversity into opportunities for growth and flourishing. Whether for personal enrichment or professional development, this course offers valuable insights that can be applied across various life domains. Upon completion, learners will be better equipped to lead more fulfilling lives, establish healthier interpersonal boundaries, and inspire positivity within their personal and professional environments. By mastering essential positivity traits and techniques, students will gain the confidence to shift from merely surviving to actively thriving, setting a strong foundation for lifelong well-being and achievement. Course Description The Positive Psychology Masterclass offers an in-depth exploration of the principles and strategies that drive positive emotional and mental well-being. Covering a wide range of transformative topics — from cultivating resilience and mastering grit to setting positive boundaries and fostering authenticity — this course encourages learners to build a robust mental framework for success. Participants will discover how to turn challenges such as negativity, frustration, and adversity into growth opportunities by applying evidence-based psychological techniques. Each section provides clear, accessible guidance, enabling learners to strengthen their positive traits and embrace a thriving mindset. Alongside conceptual understanding, students will also explore real-world applications, such as enhancing leadership effectiveness and building supportive relationships. By the end of the course, learners will have acquired a comprehensive toolkit of strategies to improve both personal satisfaction and professional achievement, making this masterclass a valuable resource for anyone seeking to lead a more positive and purpose-driven life. Course Modules Module 01: Turn Negativity Into Positivity Module 02: Turn Anxiety & Frustrations Into Positivity Module 03: Turn Surviving Into Thriving Module 04: Create A Positive Mental Aptitude Module 05: Master The Top Six Positivity Traits Module 06: Turn Adversity Into Resilience Module 07: Master Your Grit Scale Module 08: Turn Physical Dexterity Into Positive Psychology Module 09: Set Positive Boundaries Module 10: Become More Genuine And Authentic Module 11: Live Out Giving First Module 12: Detach Yourself From The End Result (See full curriculum) Who is this course for? Individuals seeking to build resilience and cultivate a positive mindset. Professionals aiming to enhance leadership and emotional intelligence skills. Beginners with an interest in psychology, self-development, or mental well-being. Life coaches, HR specialists, educators, and counsellors looking to expand their expertise. Anyone aspiring to lead a more fulfilling and authentic life. Career Path Life Coach Positive Psychology Practitioner Mental Health Support Worker Human Resources Specialist Career Development Advisor Wellness Programme Coordinator Motivational Speaker Personal Development Consultant

Course Overview The Teaching Assistant Level 2 course provides an essential foundation for those seeking to build a rewarding career in education support. This comprehensive programme covers the key responsibilities, skills, and knowledge required to assist in classroom settings effectively. Learners will explore a range of topics including child development, SEN support, behaviour management, curriculum understanding, and the role of technology in education. By completing this course, individuals will develop the confidence to work alongside teachers, support diverse learning needs, and foster positive learning environments. The course also highlights career progression opportunities within the education sector, offering valuable insights into future pathways. Whether you are starting out or looking to enhance your current role, this course provides practical knowledge and industry-relevant skills to help you succeed as a Teaching Assistant and contribute meaningfully to pupil achievement and school success. Course Description The Teaching Assistant Level 2 course offers a structured exploration of the duties and expectations placed on modern Teaching Assistants. Learners will gain in-depth knowledge of school operations, safeguarding policies, behaviour management strategies, and methods for supporting literacy, numeracy, and ICT development. The programme places special emphasis on understanding special educational needs (SEN) and nurturing strong communication with students and colleagues. Participants will also examine how to create inclusive learning environments that encourage student participation and success. Designed to enhance both theoretical understanding and workplace readiness, this course equips learners with the tools needed to support teachers, manage small groups, and assist in delivering high-quality education. With a strong focus on professional development and career advancement, this course serves as a stepping stone towards a fulfilling role in educational settings across the UK. Course Modules Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK (See full curriculum) Who is this course for? Individuals seeking to begin a career as a Teaching Assistant. Professionals aiming to enhance their educational support skills. Beginners with an interest in working within school environments. Those looking to support children’s academic and personal development. Career changers wanting to transition into the education sector. Career Path Teaching Assistant Learning Support Assistant Special Educational Needs (SEN) Support Worker Classroom Support Worker Behaviour Support Assistant Early Years Teaching Assistant

Course Overview The 120 Hours TEFL (TESOL) Masterclass is a comprehensive programme designed for individuals aspiring to teach English as a foreign or second language. This course provides a robust foundation in teaching methodologies, linguistics, grammar, pronunciation, and classroom management. Learners will develop the confidence and competence needed to deliver engaging and effective English lessons across diverse cultural and educational settings. By the end of the course, participants will be equipped with the theoretical knowledge and instructional strategies to teach English successfully to learners of all ages and proficiency levels. This qualification opens the door to teaching opportunities worldwide, enhancing employability in an ever-expanding global market. Whether seeking to start a new career, travel while teaching, or advance existing skills, this course offers valuable expertise and an internationally recognised credential. Course Description This professionally structured TEFL (TESOL) Masterclass covers all the essential aspects of English language teaching. Modules explore topics such as second language acquisition, teaching receptive and productive skills, lesson planning, classroom management, and the integration of technology into teaching. Learners will gain a solid grounding in linguistics, master techniques for teaching grammar, vocabulary, pronunciation, and discover innovative ways to motivate students through games and activities. Throughout the course, participants will build essential skills for creating dynamic learning environments and adapting teaching methods to different learner needs. With a focus on academic excellence and professional development, this course prepares learners for a rewarding career in English language teaching across schools, private institutions, and online platforms. Upon completion, learners will possess a deep understanding of English teaching practices, ready to inspire students and contribute meaningfully to educational communities around the world. Course Modules Module 01: Introduction to English Language Teaching and Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment (See full curriculum) Who is this course for? Individuals seeking to teach English to speakers of other languages. Professionals aiming to transition into the education sector or broaden their teaching credentials. Beginners with an interest in English language teaching and global communication. Travellers and expatriates looking to pursue international teaching opportunities. Recent graduates considering a career in education and language instruction. Career Path English as a Foreign Language (EFL) Teacher English as a Second Language (ESL) Instructor Online English Tutor Academic English Teacher English Language Programme Coordinator English Curriculum Developer Private Language Institute Teacher International School English Teacher