Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Owners/Team Leads/Power Users, Industry Specialists, and Program/Project Managers. Overview Explain Maintenance and Repair business processesExecute maintenance tasksDefine relevant organizational elements used in Plant Maintenance In this course, students learn how to describe the maintenance and repair business processes within SAP ERP. This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Plant Maintenance Organization Outlining EAM Processes and SAP Solution Portfolio Outlining the SAP User Interfaces and Roles Executing Maintenance Tasks with NetWeaver Business Client (NWBC) Checking Organizational Levels in Plant Maintenance Technical Objects Checking Functional Locations Managing Equipment Checking Linear Asset Management (LAM) Assigning Bills of Material (BOMs) to Technical Objects Breakdown Maintenance Planning Breakdown Maintenance Processing a Breakdown Maintenance Order Corrective Maintenance Outlining Corrective Maintenance Processing External Services Creating Notifications of Maintenance Requirements Creating Maintenance Orders Planning of Maintenance Orders Planning of Maintenance Orders for Operation Account Assignment (OAA) Selecting Maintenance Orders Planning for Maintenance Orders Scheduling Maintenance Executing Maintenance Tasks with SAP GUI Completing Notifications and Orders Confirm and Technically Complete an Order Creating a Shift Report Refurbishment of Spare Parts Checking Prerequisites in Materials Management (MM) Refurbishing Spare Parts Internally Refurbishing Spare Parts Externally Preventive Maintenance Outlining Preventive Maintenance Checking the Maintenance Task List Creating Maintenance Plans Scheduling Maintenance Plans Project-Oriented Maintenance Outlining Project-Oriented Maintenance Supplementary Processes for SAP Enterprise Asset Management Outlining Mobile Applications for SAP Enterprise Asset Management (SAP EAM) Using Visual Enterprise Documents Describing Basic Maintenance Processing Outlining Pool Asset Management (PAM) Outlining SAP Work Clearance Management (WCM) Applying Worker Safety Report and Analysis of Information for SAP Enterprise Asset Management (EAM) Analyzing Maintenance History with the Logistic Information System (LIS) Evaluating Plant Maintenance with SAP Business Warehouse (SAP BW) Outlining Rapid Deployment Solution EAM Analytics SAP Enterprise Asset Management Customizing Implementation Outlining SAP Enterprise Asset Management Customizing Implementation
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close
From Curiosity to Clarity: An exciting introduction to NLP Ready to dive into the world of Neuro-Linguistic Programming (NLP)? Join us for an engaging event where you'll discover the power of NLP techniques in communication, personal development, and more. Whether you're a seasoned pro or just curious, this is the perfect opportunity to explore the wonders of NLP.
The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion
Duration 3 Days 18 CPD hours PostgreSQL is a powerful, open-source, object-relational database system known for being reliable, secure, and flexible. For administrators, learning PostgreSQL equips you with the skills needed to handle complex and high-performance databases in our data-driven world. Big-name companies like Apple, Cisco, Fujitsu, and IBM trust PostgreSQL for their critical applications, which highlights its significance and broad industry adoption. By getting the hang of PostgreSQL, administrators can boost their career opportunities and play a key role in the success of data-focused businesses. PostgreSQL Server Administration is a three-day hands-on course geared for administrators seeking to sharpen their skills and elevate their database management capabilities. Throughout the course you?ll explore a wide range of essential topics, from server architecture and user accounts to monitoring and routine maintenance. Throughout the course, you'll gain invaluable insights and practical techniques that will empower you to optimize, secure, and manage your PostgreSQL environment effectively. As you navigate through server configuration, database reporting, backup and restore procedures and more, you'll have the opportunity to apply your newfound knowledge to real-world scenarios. By the end of the course, you'll be equipped with the confidence and skillset required to tackle a wide array of administrative challenges and to effectively manage your PostgreSQL databases. Additional course details: Nexus Humans PostgreSQL Server Administration (TTDB7020) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PostgreSQL Server Administration (TTDB7020) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for: System installers System integrators System administrators Network administrators Solutions designers Overview After taking this course, you should be able to: Explain WAE basics, the purpose of WAE, and its capabilities Understand the Cisco WAE solution implementation Describe the network module configuration process Describe WAE Design software tools, demands creation, BGP modeling, and Failure and Simulation analysis Describe Cisco WAE Design traffic engineering and QoS modeling Explain how to use API with WAE Design and WAE Server Describe the function, components, and processes of Cisco WAE Live The Operating and Implementing Cisco WAN Automation Engine (SPWAE) v1.0 course teaches you, through a combination of lectures and labs, how to install the Cisco© WAN Automation Engine (WAE), builds your confidence with Cisco WAE configuration and basic troubleshooting, and enables you to practice designing and managing bandwidth and traffic engineering.Additionally, you?ll learn the basic knowledge necessary to plan, deploy, configure, and maintain the Cisco WAN Automation Engine solutions. Course Outline WAE Solution and Architecture Overview Implementing a Cisco WAE Solution Network Model Configuration WAE Design Fundamentals Cisco WAE Design Traffic Engineering and Optimization Introducing Cisco WAE API Cisco WAE Live Deployment Additional course details: Nexus Humans Cisco Operating and Implementing Cisco WAN Automation Engine v1.0 (SPWAE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Operating and Implementing Cisco WAN Automation Engine v1.0 (SPWAE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Boost your numeracy skills with this CPD-accredited Level 2 Maths course. Master key concepts for career growth, further education, and daily life.
Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning