2236 Confidence courses

Sacred Kakaw Ceremony and Sound Journey You are warmly invited to join us for this autumnal gathering in the Sunhouse, guided by Annabelle and Arjuna. We will begin by sharing a kakaw ritual together before flowing into a long sound medicine journey to deeply relax, release, rejuvenate on a cellular level and experience a vaster state of awareness. Instruments include a Chiron gong, crystal singing bowls, drums, flutes, voice, kora, handpan, chimes, rattles and more. KAKAW RITUAL We will share a ceremonial brew of the plant Kakaw (a Mayan spelling of Cacao), with honour to traditions Toltec and Mayan. Kakaw opens the heart, connecting us to the ancestral wisdom in our blood, to our sensuous creativity and inspiration, and to the unseen realms. She is a grandmother plant for bringing about equilibrium and elemental connection, for supporting emotional expression, illuminating the shadows, and celebrating the bliss of existence. The Kakaw we will be communing with comes from an ecological plantation in the ancient Lacandona jungle of Chiapas, Mexico, where it is lovingly tended by a Mayan family and prepared with the intention for it to be shared ceremonially. SOUND MEDICINE A deep meditative journey, vibrating the material of our being to bring us into a more harmonious flow. Amongst other things, it supports our bodies in relaxation and stress release, circulation, detoxification, and cellular rejuvention. Meditatively, it can guide us into waking dream states whereby we can reconcile subconscious memories, receive clarity and guidance, and journey into the unseen. YOUR HOSTS ANNABELLE CHARANBANI My path is devoted to the healing and creative arts, supporting people to come into greater presence and to engage with life with more passion, ease, curiosity and confidence. For this, we work towards optimising physical health, creative flow, connecting with spirit, and allowing the heart and soul to lead with greater clarity. I primarily serve with kundalini yoga and meditation, sound medicine, intuitive storytelling, ritual and holistic massage, accompanied by various plants. This line of work is ultimately about finding balance. Of solar and lunar, personal and impersonal, infinity and finity consciousness, earth-water-wind-fire-ether. It includes detoxing physically and emotionally, reconciling and releasing tired memories, finding greater flow with creative energy and joy, and stimulating sensuality. We develop our relationship with the soul, and we become more awake to the ways in which wisdom and guidance is being transmitted in each moment. I’m in deep gratitude to my many teachers and guides – human, plant, animal, mineral, angel and other – with whose perspective and company I’ve had the fortune to be gifted. ARJUNA MAGEE I am a multi-instrumentalist with over 20 years of experience in music performance, recording, and teaching drums across the UK and abroad, and was raised in Glastonbury. From an early age I developed a passion for music and rhythm. I was born into a bhakti tradition, and whilst on a family holiday to India at the age of 10 I fell in love with the ecstatic heartfelt folk music, kirtan. This began my journey of music education, receiving lessons on the Mridanga, the Harmonium, the drum kit, the African djembe, Indian, Irish and Japanese flutes, guitar, hand pan, kora and singing. Since the age of 14 I’ve been performing with bands around Europe, playing and exploring many styles including Funk, Jazz, Reggae, Rock, Soul, Folk and World music. As well as making music, a lot of my focus is now directed toward studying music and rhythm therapy and offering this in care homes, hospitals and hospices.

PLEASE CONTACT US FOR FORTHCOMING COURSE DATES COURSE OVERVIEW. DURATION: 1 DAY () LOCATION: HAMPSHIRE THIS 1 DAY COURSE IS DESIGNED FOR INDIVIDUALS WHO HOLD AN ACCREDITED, CURRENT FIRST AID QUALIFICATION. Structured to build upon this qualification and to then take the individual from an emergency services dependant system of training to a level where they are able to deal with incidents and accidents in remote or hostile locations, applying life-saving techniques, with confidence, to casualties suffering from significant life-changing trauma. Many travellers to high risk or elevated risk locations have the peace of mind afforded by medical Insurance and medical evacuation cover, in the reality of an incident that help may be remote access to doctors or nurses, up to the point that the casualty can be safely delivered to an evacuation area or rendezvous. This course is designed with this reality and the experiences of our highly trained and competent professional instructors. The end result is to provide delegates with the techniques to get their casualty to that evacuation point or into a secondary care environment, with the highest possible probability of survival. Unsure if this is the right course for you? Get in touch with our team to help you choose the best course for your needs. COURSE ELEMENTS. TRAUMA KITS, ADVANCED EQUIPMENT AND PRIOR PLANNING CATASTROPHIC BLEEDING CONTROL SIGNIFICANT AND MAJOR INCIDENT MANAGEMENT INCLUDING TRIAGE OF MULTIPLE CASUALTIES MANAGEMENT OF AIRWAYS USING RESPIRATORY AIDS AND EQUIPMENT MANAGEMENT OF SHOCK DUE TO HIGH LEVEL OF BLOOD LOSS STABILISING AND TRANSPORTING CASUALTIES WITH CRITICAL INJURIES

Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close

The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context. The scope of the programme includes: The course emphasises the collaborative nature of delivery and the need to offer value to customers. The principal training objectives for this programme are to help participants: Understand why technical roles are broader than we might assume Appreciate the importance of, and the need to support, sales Value the idea of 'Good Enough' Recognise what can affect profitability Realise the future needs protecting 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 That's not my job! How we see our own role in work How other people see our role Stakeholders: who are they and why do they matter? The organisational backdrop What is my role really? 3 Sales and marketing Where does the money come from? Where do we find customers? The sales process One-off sales versus repeat business Customer/supplier relationships What something costs versus what the customer will pay The value chain 4 Estimating Purpose of estimates The problem with precision Five estimating techniques 5 Change control Can you just do this for me? When being helpful leads to bankruptcy How to deal with change requests 6 Risk management Risk in projects Risk in operations Categories of risk 7 The value of intellectual property Issues with sharing information Commercial in confidence Non-disclosure agreements 8 Course review and action planning (Course sponsor present) Identify actions to be implemented individually What actions should be implemented to improve working with non-technical people? Conclusion

One to one face to face Piano /Keyboard lessons Online Piano lessons(one to one)

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

The Advanced Driving Course is designed to promote the principles of road safety and of enhanced driving methods. Training is delivered in cars or vans and encourages drivers to achieve high driving standards. This course is relevant to any driver wishing to hone their driving skills. There are many benefits; being a safer driver is just one aspect.