595 Confidence courses in Banstead

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Fast Beginners Lindy Hop Workshop with Simon Selmon This workshop is all about mastering technique, building strong connection, and packing in as many exciting moves as possible! Simon's goal is to have you dancing with confidence and style in record time—and he's famous for making even the toughest steps feel effortless! No partner required and whilst no experience is necessary, the class will move at a faster pace than absolute beginners but is also suitable for those with some experience.

To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.

Emergency learn to swim, private 1-1 lessons are for those who need to learn to swim quickly. These are offered as single 2 hour sessions, ideal for swimmers or 5 x 2hr packages, ideal for non-swimmers. A swimming crash course can help you learn the skills and build the confidence in water in a very short period of time. Cruise ships, off-shore workers, oil workers - water safety. Flight attendants & Pilots swim proficiency test training. Holiday, vacation or honeymoon with water activities

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

A cardiac arrest can happen to anyone, anywhere, at any time. Every second matters and this course will give you the confidence to act quickly and effectively. Most importantly, the course will also teach defibrillator operators how to perform effective CPR.

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Join us for a 2-day Mental Health First Aid (MHFAider®) course at The Ashcombe School in Dorking! Learn how to provide crucial support during a mental health crisis while gaining the skills to spot early signs of mental health issues. This in-person course creates a safe, supportive environment, with self-care prioritised throughout. Subsidised price: £10. Let's make mental health a normal part of everyday life!

Overcome the Fear of Public Speaking Are you held back by the fear of public speaking? This fear is more than just meeting nerves—it acts as a formidable barrier, muting your valuable contributions and stalling your career progression.  Despite possessing valuable experience and ideas, the overwhelming fear of speaking out in meetings causes you to retreat into silence. Meanwhile, your less experienced but more confident colleagues speak up, gaining visibility and opportunities that could have been yours. A fear of public speaking is a significant obstacle blocking you from the recognition and career advancement you deserve. The Way Forward? Our Public Speaking Class in London is crafted for professionals keen to conquer their fear of public speaking and seize control of their careers. Embark on this transformative journey with us and swiftly gain the confidence to: Confidently share your thoughts and ideas in meetings - Actively engage in discussions - Deliver compelling presentations - Elevate your professional visibility Why Our Public Speaking Class in London? We understand your struggle. Our instructors have personally faced and overcome their own intense public speaking fears. Their journey has equipped them with the unique empathy and expertise to facilitate your journey from fear to confidence. Stop letting a fear of public speaking hold back your career. Join our Public Speaking Class in London and transform your next meeting into a confident opportunity for success.  It's time for your voice to unlock the recognition and opportunities for your career success.