10719 Concept courses

Enhance your career in healthcare with the Laboratory Expert Diploma. This comprehensive online course covers essential topics for aspiring Lab Technicians, including laboratory services, equipment operation, and safety protocols. Gain practical skills and earn a CPD certificate upon completion.

Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

It's About Ideas: The Care, Feeding, and Development of Ideas The Care, Feeding, and Development of Ideas. This video will explore specifically how to cultivate and implement new ideas across the global organization. Based on the work of Dr. Ed Hoffman and Dr. Larry Prusak this presentation will offer a proven process for idea development and application. These concepts, principles and processes will be explored and directly applied to ideas you want to bring to your organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Learn How IIL Implemented Scrum in Sales This session will share IIL's journey to implement Scrum within the organization, starting with an area where agile and Scrum concepts are not implemented very often sales and business development! The presentation will cover the initial approach, main challenges, adjustments needed, lessons learned, and results obtained so far. Join us to learn about IIL's approach to implement Scrum in Sales, and how you can do the same for your organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Illuminating the Hidden - Design for Sustainability as a Path Toward More Sustainable Products, More Sustainable Thinking, More Sustainable Corporate Cultures Consumers and other purchasers understand now more than ever that there are hidden impacts in the products and services they purchase. Leading companies now realize that they need to incorporate sustainability into their product development processes. To do that, they need product development teams who know how to 'think' in terms of sustainability, and fostering such thinking requires shifts bigger than the single product on the shelf - it's about transforming corporate culture. This session will walk through the concepts behind Design for Sustainability. It will highlight as a case study a collaborative partnership between UL Environment and Ingersoll Rand in fostering sustainability thinking in Ingersoll Rand through its product development process. The session will end with a brief overview of steps that companies can take to start incorporating design for sustainability thinking in their organizations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The PM and Enterprise Connection: How Project Managers 'Connect the Dots' Project/program management requires a number of soft- and hard-skills. One of the most critical skills for the PM to bring to an initiative is the ability to connect on multiple fronts. The most successful initiatives are those where the PM is skilled at connecting people, concepts, processes, and practices. Joanna Durand, Managing Director at Citi, Chair of the Citi Program Management Council and head of the Citi Global Program Management Office, will talk about the project and program manager's critical role as a 'connector.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The PM and Enterprise Connection: How Project Managers 'Connect the Dots' Project/program management requires a number of soft- and hard-skills. One of the most critical skills for the PM to bring to an initiative is the ability to connect on multiple fronts. The most successful initiatives are those where the PM is skilled at connecting people, concepts, processes, and practices. Joanna Durand, Managing Director at Citi, Chair of the Citi Program Management Council and head of the Citi Global Program Management Office, will talk about the project and program manager's critical role as a 'connector.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

About Course Document Management Course: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Document Management Course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes.Learning Outcomes The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. What Will You Learn? The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Course Content Document Management Course Overview Overview of the Course Introduction to Document Management Introduction Digitizing paper documents and managing electronic files Digitizing paper documents and managing electronic files Document Management System Document Management System Implementing security measures to protect sensitive information Implementing security measures to protect sensitive information Document creation and editing Document creation and editing Collaboration and Version Control Collaboration and Version Control Compliance and regulatory considerations for document management Compliance and regulatory considerations for document management Document Workflow Management Document Workflow Management Troubleshooting and problem-solving for common document management issues Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Emerging trends and developments in the field of document management Conclusion Conclusion A course by Xpert Learning Audience Office Administrators and Assistants Project Managers Business Owners and Entrepreneurs Records and Information Managers Information Technology Professionals Human Resources Managers Legal Professionals Anyone looking to improve their document management skills and knowledge

About Course Master Adult Safeguarding: Ensure empowerment and protection of at-risk Adults This course is suitable to provide a general awareness of safeguarding responsibilities in the workplace, recognise potential safeguarding concerns, and be able to act upon them appropriately. The objective of this course is to ensure every adult is protected from abuse and can exercise their basic human right irrespective of race, religion, gender or location. If you aspire to or already work in the health and social care sectors, you will need to learn about the legislation as well as the nuances of the subject matter. The course provides an in-depth overview of how to tackle safeguarding issues and help adults preserve their basic rights. Not all abuse can be seen because not all mistreatment is physical and this course helps you understand when and how to make assumptions regarding abuse. We trace the roots of abuse and neglect, which can appear in many forms, and describe the types and possible indicators of various types of abuse: physical, emotional, sexual, domestic, discriminatory and financial. Older people suffering abuse can be afraid and embarrassed to talk about it so we show you how to spot signs of abuse in older people. We discuss the importance of communication in care settings in detail. Communication is defined by more than the words we use and we cover different channels, including verbal, non-verbal and written communication. The course also demonstrates how listening and paying attention plays an important role in handling complaints from either the client or their family. The aims of safeguarding are to prevent harm, abuse and neglect and to reduce the risk of abuse to people with care needs. Enrol now and equip yourself and your organization to ensure the protection of vulnerable adults. What Will You Learn? Identify and Address Adult Mistreatment Grasp the concepts of vulnerability and risk factors among adults in various settings. Recognize the importance of safeguarding as a proactive approach to ensuring the well-being of at-risk adults. Navigate Legislation and Ethical Responsibilities for Comprehensive Protection Explore the legal frameworks and ethical obligations that guide safeguarding practices for both adults and children. Understand the roles and responsibilities of professionals in social care, teaching, and related fields. Course Content Understanding Protection for At-Risk Adults Understanding Protection for At-Risk Adults Legislation for Protection Legislation for Protection Adult Mistreatment Adult Mistreatment Grasping the Nature of Abuse & Neglect Grasping the Nature of Abuse & Neglect Dementia Care Dementia Care Protection of At-Risk Adults: Policies, Duties, and Roles Protection of At-Risk Adults: Policies, Duties, and Roles Addressing Abuse Addressing Abuse The Crucial Role of Communication in Care The Crucial Role of Communication in Care Disclosure Management and Information Sharing Disclosure Management and Information Sharing Voicing Your Concerns Voice Your Concerns A course by Xpert Learning RequirementsLearners do not require any prior qualifications to enrol on this course. Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk