9927 Concept courses delivered Online

ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

If you're looking to proceed with your career as a nursing assistant, then this is an ideal qualification for you. This Nursing Assistant Training Diploma Level 3 course is designed for you to provide basic care to injured and sick people. In this course, you'll understand the roles and responsibilities of a nursing assistant along with how to provide care to patients and assist people who need extra care. You'll also learn different medical terms, CPR and first aid. After completing this course, you'll be ready to begin working in a variety of healthcare facilities and private medical practices. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Nursing Assistant Training Diploma Level 3 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Nursing Assistant Training Diploma Level 3 is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £15,000. The sky really is the limit. Course Curriculum Diploma in Nursing Assistant NOTES ON NURSING 00:30:00 VENTILATION AND WARMING 00:30:00 HEALTH OF HOUSES 00:30:00 PETTY MANAGEMENT 01:00:00 NOISE 01:00:00 VARIETY 00:30:00 TAKING FOOD 00:30:00 WHAT FOOD? 00:30:00 BED AND BEDDING 00:30:00 LIGHT 00:30:00 CLEANLINESS OF ROOMS AND WALLS 00:30:00 PERSONAL CLEANLINESS 00:15:00 CHATTERING HOPES AND ADVICES 00:30:00 OBSERVATION OF THE SICK 01:00:00 CONCLUSION 00:30:00 Reference Books Fundamental Nursing Skills 00:00:00 Nursing Theories and Nursing Practice 00:00:00 Mock Exam Mock Exam- Nursing Assistant Training Diploma Level 3 00:20:00 Final Exam Final Exam- Nursing Assistant Training Diploma Level 3 00:20:00

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introduction to Virtualization course description A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. What will you learn Explain the concepts of virtualization. Partition servers. Create Virtual Machines. Introduction to Virtualization course details Who will benefit: Anyone looking for an introduction to Virtualization. Prerequisites: None. Duration 2 days Introduction to Virtualization course contents Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. Virtualization and Licensing Different licensing models and costs. Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Operations Management Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. The encapsulated Senior Executive Programme in Operations Management is for high-performance managers and directors who work in critical roles using available resources to effectively produce products and services in a way that satisfies the customers. The Programme is also useful for managers and directors who need an intensive course to cover the key areas that drive success and profit in everyday business operations. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Operations Management Programme right for me? If you want to reduce the amount of investment that is necessary to produce the required type and quality of products and services; increase the effective capacity of your operation; provide the basic capacity for future innovation; build a solid base of operations skills and knowledge within the business, and have the drive to uphold vision which would take your current role to the next level in order to distinguish yourself as a truly high- performance manager, then this is just the right Programme for you. Why SEMP Operations Management? In recent years there has been a lot of talk about competitive advantage, something that every business seeks. Many debates more specifically focus on how operations management can deliver a competitive advantage in a different environment. When enrolled for this Programme, you will gain a complete and thorough grounding in the four major concepts of competitive advantage in operations management which are:  Cost Leadership Short delivery times Flexibility Reliability By the end of three months, you will have worked through several case studies, have access to numerous online academic materials, and also have received directions from the best business trainers in the business world today. Who Should Enroll in This Online Certificate Program? The SEMP Operations Management Programme is designed for entry-level managers, up to mid-level managers, senior managers, or directors who are in a general management role or fast approaching such position and are seeking an opportunity to obtain a richer, deeper understanding of management skills. The reasons were given by previous students for taking the online Programme include:  Personal career development Promotion to generalist’ roles from functional specialization Guiding my company to profitability Contributing to the growth of my organization Personal recommendations by online alumni students A ‘taster’ before embarking upon an academic Masters Programme Broadening of business expertise for those from public and non-profit making organizations. A good Programme for people without previous University, Polytechnic or College degrees. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Programme as it's as Online Course.

Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Master and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the OS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Master with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and ArubaOS to install and build a complete, secure controller network with multiple SSIDs. This course provides the underlying material required to prepare candidates for the Aruba Certified Mobility Associate (ACMA) certification exam. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Master Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join MC with MM Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Master GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and ClientInsight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the MM dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of Airwaves capabilities for monitoring and diagnosing client, WLAN and AP issues Additional course details: Nexus Humans Aruba Mobility Fundamentals, Rev. 20.11 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba Mobility Fundamentals, Rev. 20.11 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn advanced concepts in DAX, Data Modeling, Power BI architectural design, and more.

Data dashboards provide key information to stakeholders so that they can make informed decisions. While there are plenty of software solutions for building these essential data products, there is much less guidance on how to design dashboards to meet the diverse needs of users.  This course is for anyone who is building or implementing dashboards, and wants to know more about design principles and best practice. You could be using business intelligence software (such as Power BI or Tableau), or implementing bespoke solutions.  The course will give your team the ability to evaluate user needs and levels of understanding, make informed decisions about chart selections, and make effective use of interactivity dynamic data.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content  Session 1: Data with a purpose Understanding the different types of dashboard. Information overload and other common dashboard pitfalls. Assessing user needs and levels of data fluency. Session 2: Planning a dashboard Assessing diverse user needs and levels of data fluency. Taking a User Experience (UX) approach to design and navigation. Applying an interative and collaborative approach to onboarding. Session 3: Graphs, charts and dials  Understanding how graphical perception informs chart choices. Making intelligent design choices to help users explore. Design principles for layout and navigation. Session 4: Using interactivity  Making effective use of filters to slice and dice data sets. Using layers of information to enable drilldown data exploration. Complenting dashboards with automated alerts and queries. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “Alan was great to work with, he took us through the concepts behind data visualisation which means our team is now equipped for the future. He has a wide range of experience across the topic that is delivered in a clear, concise and friendly manner. We look forward to working with Alan again in the future.” John Masterson | Chief Product Officer | ImproveWell

To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery  You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.  This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.  Sample learning content  Session 1: Planning a presentation  Assessing the needs and level of understanding of your audience. Frameworks for building a logical and compelling narrative. Emphasising key messages, while allowing for deep dives and questions. Session 2: Presenting data and processes Understand graphical perception and how people absorb visual information. Effective charts for different types of data stories. How to display processes, timelines and organisational structures. Session 3: Design tricks Using colours to add emphasis and meaning. Creating hierarchies of information to help your audience. Building templates and style guides. Session 4: Delivery techniques Perfecting your performance in-person or online. Dealing with difficult questions and hostile audiences. Refining the beginning, middle and end of your narrative. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial "We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels." Joe Barlow | Head of Programme, Understanding ModernGov