1834 Concept courses delivered Live Online

  During this training course, you will acquire the knowledge and skills to plan and carry out internal audits in compliance with ISO 19011. About This Course   Based on a number of exercises, you will learn how to utilise audit techniques and become competent to manage an internal audit programme, communicate with customers, and manage conflict resolution. After acquiring the necessary expertise, you can sit for the exam and gain 'Certified ISO/IEC 27001: 2022 Internal Auditor' Certification. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives By the end of this training course, the participants will be able to: Explain the concepts and principles of an information security management system (ISMS) based on ISO/IEC 27001: 2022 Analyse the ISO/IEC 27001: 2022 requirements for an ISMS from the perspective of an auditor Evaluate the ISMS conformity requirements Plan, conduct, and close an ISO/IEC 27001: 2022 compliance audit programme Assist an organisation in transitioning from ISO 27001: 2013 Deliver an ISO/IEC 27001: 2022 Internal audit programme Our approach This training is based on both theory and best practices used in ISMS audits Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam Course Overview Module 1 Foundational Audit principles and concepts of Information Security Management System (ISMS) Module 2 The Information Security Management System (ISMS) Module 3 ISO 19011 audit concepts and principles Module 4 Preparation of an ISO/IEC 27001 audit Module 5 Providing an ISO/IEC 27001 audit Module 6 Closing an ISO/IEC 27001 audit Module 7 Managing an ISO/IEC 27001 Internal audit programme Course Agenda Day 1: Introduction to the information security management system (ISMS) and ISO/IEC 19011 Day 2: Audit principles, preparation, and initiation of an audit Day 3: Audit activities, Closing the Audit and the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites     A general understanding of ISO/IEC 27001: 2022 and knowledge of audit principles.   Provided by   This course is Accredited by NACS and Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors seeking to perform Internal Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management

Duration 2 Days 12 CPD hours This course is intended for vSphere administrators, architects, system engineers, and systems integrators who are responsible for the deployment or management of Site Recovery Manager Overview By the end of the course, you should be able to meet the following objectives: Summarize the components of Site Recovery Manager architecture Deploy and configure the Site Recovery Manager appliance Describe the principal disaster recovery topologies that are used with Site Recovery Manager Configure inventory and resource mappings Describe the storage replication options that are used with Site Recovery Manager Configure Site Recovery Manager to leverage array-based replication Describe VMware vSphere Replication™ functionality Describe the vSphere Replication architecture Deploy and configure vSphere Replication for use with Site Recovery Manager Build Site Recovery Manager array-based protection groups, protection groups based on vSphere Replication, and Virtual Volumes protection groups. Build, edit, execute, test, and remove a recovery plan Perform a planned migration This two-day, hands-on training course gives experienced VMware vSphere© administrators the knowledge to install, configure, and manage VMware Site Recovery Manager? 8.6. This course also shows you how to write and test disaster recovery plans that use Site Recovery Manager. Course Introduction Introductions and course logistics Course objectives Site Recovery Manager Architecture Describe Site Recovery Manager architecture Identify disaster recovery options with Site Recovery Manager Evaluate how Site Recovery Manager integrates with VMware products Describe Site Recovery Manager licensing options List the disaster recovery topologies supported by Site Recovery Manager Describe how VMware Site Recovery for VMware Cloud on AWS integrates with Site Recovery Manager Deploying and Configuring Site Recovery Manager Identify the vSphere and vCenter Server requirements for deploying Site Recovery Manager Define Site Recovery Manager virtual appliance system requirements Deploy the Site Recovery Manager appliance Navigate the Site Recovery Manager configuration UI Describe the process for registering Site Recovery Manager with vCenter Server Describe how to start and stop services in Site Recovery Manager Identify ways to perform updates to the Site Recovery Manager appliance Describe the options for accessing the Site Recovery Manager Describe the process for configuring site pairing Describe how to import and export Site Recovery Manager configuration Navigate the Site Recovery Manager configuration UI Describe the process for registering Site Recovery Manager with vCenter Server Describe how to start and stop services in Site Recovery Manager Identify ways to perform updates to the Site Recovery Manager appliance Describe the options for accessing the Site Recovery Manager Describe the process for configuring site pairing Describe how to import and export Site Recovery Manager configuration Configuring Inventory Mappings Explain the importance of inventory mappings Identify configuration options for inventory mappings Describe the importance of placeholder virtual machines and datastores Describe the importance of the vSphere inventory changes for Site Recovery Manager operation Using Array-Based Replication Describe array-based replication Describe Storage Replication Adapters and explain their role for the array-based replication Describe the concept and configuration of array pairs Describe datastore groups and the relationship between devices and datastore groups Describe the role of consistency groups Identify the advantages of array-based replication vSphere Replication Describe Site Recovery Manager with vSphere Replication Architecture Discuss the role of vSphere Replication components Discuss use cases for vSphere Replication Discuss system requirements and operational limits of vSphere Replication Determine how to calculate bandwidth requirements for vSphere Replication Identify the advantages of vSphere Replication Deploy a vSphere Replication appliance Configure a vSphere Replication appliance and register it with vCenter Server Pair vSphere Replication appliances Deploy an additional vSphere Replication server Register a vSphere Replication server with a vSphere Replication management server Replicating VMs Using vSphere Replication Describe the replication process used by vSphere Replication List vSphere Replication replica states Describe vSphere Replication of encrypted virtual machines Describe vSphere native key provider Describe how to configure vSphere Replication Discuss vSphere Replication RPO settings Describe MPIT instances Describe additional vSphere Replication settings Describe how to disable vSphere Replication Protection Groups Define protection group functionality Examine the differences between array-based protection groups, protection groups based on vSphere Replication, and Virtual Volumes protection groups Create a protection group View a placeholder virtual machine in the inventory Configure protection for virtual machines and edit protection groups Recovery Plans Discuss recovery plan concepts Discuss network planning Discuss the organization of storage for recovery plans Describe customization options in recovery planning Describe priority groups and VM dependencies Describe how to implement a recovery plan Configure VM recovery plan properties Describe the customization of recovery plans Configure additional steps in the recovery plan Delete a recovery plan Executing Recovery Plans Discuss use cases for Site Recovery Manager Describe planned migration Identify Site Recovery Manager workflows Examine Site Recovery Manager integration with various vSphere technologies Describe how to conduct a recovery plan test Perform a recovery plan test Identify the effect on the storage layer during the test recovery steps Review the recovery plan test steps Describe how to cancel a recovery plan test and clean up after recovery plan test cancelation Explain a recovery plan execution in planned migration or disaster recovery mode Identify the recovery steps for each execution type Describe a forced recovery Explain the importance of reprotection processes and states Examine failback steps Describe how to reprotect a data center Monitoring and Troubleshooting Identify Site Recovery Manager alarm options Generate Site Recovery Manager recovery plan history reports Configure Site Recovery Manager advanced settings Identify Site Recovery Manager logs Describe the vRealize Operations management pack for Site Recovery Manager

Duration 1 Days 6 CPD hours This course is intended for This course is intended for the following participants: Individuals planning to deploy applications and create application environments on Google Cloud Developers, systems operations professionals, and solution architects getting started with Google Cloud. Executives and business decision makers evaluating the potential of Google Cloud to address their business needs. Overview This course teaches participants the following skills: Identify Google Cloud counterparts for AWS IaaS, AWS PaaS, AWS SQL, AWS Blob Storage, AWS Application Insights, and AWS Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences This course with labs introduces AWS professionals to the core capabilities of Google Cloud Platform (GCP) in the four technology pillars: networking, compute, storage, and database. It is designed for AWS Solution Architects and SysOps Administrators familiar with AWS features and setup and want to gain experience configuring GCP products immediately. With presentations, demos, and hands-on labs, participants will get details of similarities, differences, and initial how-tos quickly. Introducing Google Cloud Explain the advantages of Google Cloud. Define the components of Google's network infrastructure,including: Points of presence, data centers, regions, and zones. Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Getting Started with Google Cloud Identify the purpose of projects on Google Cloud Platform. Understand how AWS?s resource hierarchy differs from Google Cloud?s. Understand the purpose of and use cases for Identity and Access Management. Understand how AWS IAM differs from Google Cloud IAM. List the methods of interacting with Google Cloud Platform. Launch a solution using Cloud Marketplace. Virtual Machines in the Cloud Identify the purpose and use cases for Google Compute Engine. Understand the basics of networking in Google Cloud Platform. Understand how Amazon VPC differs from Google VPC. Understand the similarities and differences between Amazon EC2 and Google Compute Engine. Understand how typical approaches to load-balancing in Google Cloud differ from those in AWS. Deploy applications using Google Compute Engine. Storage in the Cloud Understand the purpose of and use cases for: Cloud Storage,Cloud SQL, Cloud Bigtable and Cloud Datastore. Understand how Amazon S3 and Amazon Glacier compare to Cloud Storage. Compare Google Cloud?s managed database services with Amazon RDS and Amazon Aurora. Learn how to choose among the various storage options on Google Cloud Platform. Load data from Cloud Storage into BigQuery. Perform a query on the data in BigQuery. Containers in the Cloud Define the concept of a container and identify uses for containers. Identify the purpose of and use cases for Google Container Engine and Kubernetes. Understand how Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS) differ from GKE. Provision a Kubernetes cluster using Kubernetes Engine. Deploy and manage Docker containers using kubectl Applications in the Cloud Understand the purpose of and use cases for Google App Engine. Contrast the App Engine Standard environment with the App Engine Flexible environment. Understand how App Engine differs from Amazon Elastic Beanstalk. Understand the purpose of and use cases for Google Cloud Endpoints. Developing, Deploying and Monitoring in the Cloud Understand options for software developers to host their source code. Understand the purpose of template-based creation and management of resources. Understand how Cloud Deployment Manager differs from AWS CloudFormation. Understand the purpose of integrated monitoring, alerting, and debugging. Understand how Google Monitoring differs from Amazon CloudWatch and AWS CloudTrail. Create a Deployment Manager deployment. Update a Deployment Manager deployment. View the load on a VM instance using Google Monitoring. Big Data and Machine Learning in the Cloud Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms. Understand how Google Cloud BigQuery differs from AWS Data Lake. Understand how Google Cloud Pub/Sub differs from AWS Event Hubs and Service Bus. Understand how Google Cloud?s machine-learning APIs differ from AWS's. Load data into BigQuery from Cloud Storage. Perform queries using BigQuery to gain insight into data. Summary and Review Review the products that make up Google Cloud and remember how to choose among them Understand next steps for training and certification Understand, at a high level, the process of migrating from AWS to Google Cloud. Additional course details: Nexus Humans Google Cloud Fundamentals for AWS Professionals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Fundamentals for AWS Professionals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. This includes Senior Engineers and Architects responsible for creating architectures for Veeam environments. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. Design and architect a Veeam solution in a real-world environment Describe best practices, review an existing infrastructure and assess business/project requirements Identify relevant infrastructure metrics and perform component (storage, CPU, memory) quantity sizing Provide implementation and testing guidelines in line with designs Innovatively address design challenges and pain points, matching appropriate Veeam Backup & Replication features with requirements Veeam Certified Architect is the highest level of Veeam technical certifications. Engineers who complete both Veeam Availability Suite v11: Configuration and Management and Veeam Backup & Replication V11: Architecture and Design programs (courses + exams) will be granted with the 'Veeam Certified Architect' (VMCA) title by Veeam. Introduction Veeam Availability Suite v11: Configuration and Management Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Introduction Veeam Backup & Replication v11: Architecture and Design Review the architecture principles Explore what a successful architecture looks like Review Veeam?s architecture methodology Discovery Analyze the existing environment Uncover relevant infrastructure metrics Uncover assumptions and risks Identify complexity in the environment Conceptual design Review scenario and data from discovery phase Identify logical groups of objects that will share resources based on requirements Create a set of detailed tables of business and technical requirements, constraints, assumptions and risks Review infrastructure data with each product component in mind Create high level design and data flow Logical design Match critical components and features of VBR with requirements Create logical groupings Determine location of components and relationship to logical grouping Aggregate totals of component resources needed per logical grouping Calculate component (storage, CPU, memory) quantity sizing Physical/tangible design Convert the logical design into a physical design Physical hardware sizing Create a list of physical Veeam backup components Implementation and Governance Review physical design and implantation plan Review Veeam deployment hardening Describe the architect?s obligations to the implementation team Provide guidance on implementation specifics that relate to the design Validation and Iteration Provide framework for how to test the design Further develop the design according to a modification scenario

Certified Associate in Project Management (CAPM)® Exam Prep: In-House Training: In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam

Learn the fundamentals of project finance modeling following best practices.

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

Project Management Fundamentals for IT Projects: In-House Training A number of factors impact the new project manager's role within IT - for instance, the need to fully integrate IT into the business improvement process and the advent of distributed technology and Business Process Reengineering. As a result, the range of activities required of a new project manager has greatly increased, as well as the range of people with whom he or she interacts. This workshop enables you to minimize the problems inherent in managing a systems development project. What You Will Learn You'll learn how to: Articulate the benefit of using a project management methodology, processes, and various life cycles for IT projects Articulate on various standards and maturity models that provide benefits to performing organizations that manage IT projects Describe governance, gating, and the processes required for project origination Conduct a stakeholder analysis and describe its benefits throughout the project life cycle Gather good requirements, develop a work breakdown structure (WBS), and establish a baseline project plan Execute against the baseline project plan while managing change and configuration items Monitor and control the project activities using the baseline project plan and earned value management concepts Close the project by conducting scope verification, procurement audits, gathering lessons learned, archiving project records, and releasing resources Getting Started Course goal Course structure Course goals and objectives Foundation Concepts Key definitions and concepts Methodologies, processes, and project life cycles Project success factors and the benefits of standards and models Project Originating and Initiating Originating projects Initiating projects Planning Stakeholder Engagement and Resource Management Planning stakeholder engagement Planning human resources management Developing effective leadership skills Planning Scope and Quality Management Planning project scope Planning project quality Planning Schedule Management Planning project time Identifying schedule activities Sequencing schedule activities Estimating activity resources and time Developing project schedule Optimizing the project schedule Planning Risk and Cost Management Planning for project risks Planning project costs Estimating project costs Developing a project budget Planning Communication and Procurement Management Planning project communications Planning project procurements Project Executing, Monitoring and Controlling, and Closing Project executing Project monitoring and controlling Project closing

Project Accounting and Finance Skills: In-House Training Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management? Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value. Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value. What You Will Learn At the end of this program, you will be able to: Explain the aspects of classical corporate accounting and finance effects on managing projects Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement Analyze the financial aspects of managing projects Use earned value management as the basis for decision making throughout the project life Recognize the importance of the project manager's financial responsibilities Focus on what PMs do and should be doing, in support of accounting and finance Use financial information within a project environment to meet financial results Track and analyze the project's financial status and forecast with the goal of realizing benefits Generate work performance data to ensure a project's outcome aligns with financial metrics Foundation Concepts Accounting and Finance Terms and Concepts Accounting and Finance Essentials Financial Terms and Concepts Projects as Financial Investments Overview of 'Two Worlds' Project as Investments Accounting and Finance World: Standards, Principles and Practices Accounting and Finance Standards and Principles Accounting and Finance Practices Capital Budgeting Corporate Budgeting Accounting and Finance World: Economic Project Selection Methods Economic Project Selection Methods Economic Project Selection and the Business Case Project Management World Project Management and Financial Controls Project Management and Work Performance Data Project Management and Earned Value Management Project Management and Work Performance Reporting

Managing Multiple Projects: In-House Training Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'? Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced. This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects. What you Will Learn You'll learn how to: Manage stakeholder relationships and expectations Prioritize and sequence multiple projects Manage time and stress within a multiple project environment Effectively manage logical dependencies among projects Optimize the use of resources across multiple projects using concepts from Critical Chain methods Manage risk and communications in a multiple project environment Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Portfolio, program, and project management principles The multiple project environment The MMP Process Model Developing the Multiple Project List Multiple project portfolio management Project selection Project categories and types The multiple project list Multiple Project Logical Dependencies Project dependencies Types of multiple project portfolios Categories of logical dependencies across multiple projects Project priorities in the multiple project schedule Multiple Project Resource Management Multiple project resources and resource management concepts Multiple project resource loading Resource pool and resource database Multiple project resource issues and outsourcing Critical chain resource management, including drum resources and multi-tasking Managing Risk Across Multiple Projects Multiple project risk management process Identifying, assessing, and responding to multiple project risks Critical chain and multiple project risks Risk interrelationship management methods Creating and Executing the Multiple Project Plan The multiple project plan Multiple project scheduling Multiple project budgeting Executing and maintaining the multiple project plan Controlling in the multiple project environment Tools in multiple project management Multiple Project Communications Effective communication in the multiple project environment Common communication barriers Multiple project communications plan Resolving multiple project conflicts Summary and Next Steps What did we learn, and how can we implement this in our work environments?