5931 Computing courses

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Vedic Mathematics - Mental Mathematics Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Vedic Mathematics - Mental Mathematics Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Vedic Mathematics - Mental Mathematics Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Vedic Mathematics - Mental Mathematics Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Vedic Mathematics - Mental Mathematics ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Vedic Mathematics - Mental Mathematics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Vedic Mathematics - Mental Mathematics course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Vedic Mathematics - Mental Mathematics does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Advanced Vedic Mathematics - Mental Mathematics was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Vedic Mathematics - Mental Mathematics is a great way for you to gain multiple skills from the comfort of your home. Section 01: Introduction Module 01: Introduction 00:02:00 Module 02: Important Instructions 00:01:00 Section 02: Division of Polynomials Module 01: Refresh your Algebra! 00:08:00 Module 02: Dividing a polynomial by another without actually dividing Part 1 00:14:00 Module 03: Dividing a polynomial by another without actually dividing Part 2 00:06:00 Module 04: Dividing a polynomial by another without actually dividing Part 3 00:10:00 Section 03: Highest Common Factor of polynomials in few seconds Module 01: Finding H.C.F by addition & Subtraction technique -1 00:11:00 Module 02: Finding H.C.F by addition & Subtraction technique -2 00:12:00 Section 04: Multiplication of Polynomials Module 01: Product of two Binomial expressions using vertically & Crosswise 00:12:00 Module 02: Product of two Trinomial expressions using vertically & Crosswise 00:09:00 Section 05: Factorization Module 01: Factorization of Simple Quadratics 1 00:11:00 Module 02: Factorization of Simple Quadratics 2 00:12:00 Module 03: Factorization of Homogeneous Expressions of the second degree 00:13:00 Module 04: Factorization of Cubic's 1 00:08:00 Module 05: Factorization of Cubic's 2 00:05:00 Section 06: Solving Quadratic equations without pen and paper Module 01: Solution of Quadratics using calculus 00:13:00 Module 02: Solution of First Special Type Quadratics 00:10:00 Module 03: Solution of second Special Type Quadratics 00:04:00 Module 04: Solution of Third Special Type Quadratics 00:04:00 Module 05: Solution of Quadratics using factorisation 00:06:00 Section 07: Simultaneous Linear Equations Module 01: Simultaneous Equations Type 1 00:12:00 Module 02: Simultaneous Equations Type 2 00:09:00 Module 03: Simultaneous Equations Type 3 00:04:00 Module 04: Simultaneous Equations Type 4 00:06:00 Section 08: Simple Equations (First Principles) Module 01: Simple Equations Type 1 00:05:00 Module 02: Simple Equations Type 2 00:07:00 Module 03: Simple Equations Type 3 00:04:00 Section 09: Simple Equations using Sunyam Samyasamuccaya Technique Module 01: Simple Equations Type 1 00:03:00 Module 02: Simple Equations Type 2 00:05:00 Module 03: Simple Equations Type 3 00:05:00 Module 04: Simple Equations Type 4 00:06:00 Module 05: Simple Equations Type 5 00:06:00 Module 06: Simple Equations Type 6 00:07:00 Module 07: Simple Equations Type 7 00:13:00 Module 08: Simple Equations Type 8 00:05:00 Module 09: Simple Equations Type 9 00:04:00 Section 10: Wrap up (Downloadable Resources) Module 10: Wrap up (Downloadable Resources)

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced SAS Programming Using MacrosSQL Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced SAS Programming Using MacrosSQL Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced SAS Programming Using MacrosSQL Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced SAS Programming Using MacrosSQL Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced SAS Programming Using MacrosSQL ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced SAS Programming Using MacrosSQL there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced SAS Programming Using MacrosSQL course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced SAS Programming Using MacrosSQL does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Advanced SAS Programming Using MacrosSQL was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced SAS Programming Using MacrosSQL is a great way for you to gain multiple skills from the comfort of your home. Advanced SAS Programming Using MacrosSQL Unit - 1 Section 0-00- Why SAS 00:01:00 Unit - 2 Section 2-02- SAS Studio through SAS OnDemand- Registration 00:04:00 Section 2-03- Logging-in to SAS after installation 00:01:00 Section 2-04- SAS Interface and windows 00:06:00 Unit - 3 Section 3-00- Section Overview - Macros 00:01:00 Section 3-01-Macro Variables - introduction 00:14:00 Section 3-02-Application of macro variables 00:13:00 Section 3-03-01-Nested macro vars 00:11:00 Section 3-03-02-More on Ampersand resolutions using a cool example 00:09:00 Section 3-04-00-SAS Macros - introduction 00:10:00 Section 3-04-01-SAS Macros - Examples 00:07:00 Section 3-04-02-Keyword positional and mixed params 00:06:00 Section 3-04-03-Conditional Logic in Macros 00:11:00 Section 3-05-Macro Functions 00:12:00 Section 3-05-Options Statement- mprint-mlogic-symbolgen 00:13:00 Section 3-07-Connecting the two worlds - Call Symput - Symget 00:14:00 Section 3-09-01-02- Bringing data into SAS using Import Wizard 00:04:00 Section 3-09-02- Bringing data into SAS using LIBNAME statement 00:05:00 Section 3-09-03- Bringing data into SAS using FILENAME 00:05:00 Unit - 4 Section 4-00- Section Overview - Proc SQL 00:01:00 Section 4-01-01-Proc SQL - copying data 00:13:00 Section 4-01-02-Proc SQL - filtering data 00:07:00 Section 4-01-03-Proc SQL - sorting data 00:08:00 Section 4-01-04-Proc SQL - removing duplicates 00:05:00 Section 4-02-01-Proc SQL - Union 00:09:00 Section 4-02-02-Proc SQL - Except 00:04:00 Section 4-02-03-Proc SQL - Intersect 00:02:00 Section 4-03-00-Merging data using Joins-Introduction 00:08:00 Section 4-03-01-Proc SQL - inner join 00:14:00 Section 4-03-02-Proc SQL - full join 00:08:00 Section 4-03-03-Proc SQL - left and right joins 00:07:00 Section 4-04-01-Proc SQL - creating macro vars 00:07:00 Unit - 5 Section 5-00- Bonus lecture 00:02:00 Resources Resources - Advanced SAS Programming Using MacrosSQL Assignment Assignment -IT Professional 2.0 Take Your Career To The Next Level 00:05:00

ChatGPT, along with other AI tools, aims not to replace the human touch in management, but to enhance it. By addressing repetitive, daily tasks, these tools free up managers to concentrate on core responsibilities like strategic decision-making, team development, and innovation. As we move further into the digital age, integrating tools such as ChatGPT isn't a luxury; it's the future of proactive leadership. In this guide, we'll delve into 10 practical ways through which AI can elevate your efficiency and refine the quality of your work. Gain familiarity with prominent AI tools in the market Efficiently compose and respond to emails Generate concise summaries of complex reports and data. Obtain quick insights, data, and research across varied topics Streamline the writing of articles, training notes, and posts Craft interview tests, form relevant questions, and design checklists for the hiring process 1 Streamlining emails An inbox can be a goldmine of information but also a significant time drain for managers. Here's how to optimise it: Drafting responses: Give the AI a brief, and watch it craft a well-structured response. Sorting and prioritising: By employing user-defined rules and keywords, ChatGPT can flag important emails, ensuring no vital communication slips through the cracks. 2 Efficient report writing Reports, especially routine ones, can be time-intensive. Here's a smarter approach: Automate content: Supply key data points to the AI, and let it weave them into an insightful report. Proofreading: Lean on ChatGPT for grammar checks and consistency, ensuring each report remains crisp and error-free. 3 Rapid research From competitor insights to market trends, research is a pivotal part of management. Data synthesis: Feed raw data to the AI and receive succinct summaries in return. Question-answering: Pose specific questions about a dataset to ChatGPT and extract swift insights without diving deep into the entire content. 4 Reinventing recruitment Hiring can be a lengthy process. Here's how to make it more efficient: Resume screening: Equip the AI to spot keywords and qualifications, ensuring that only the most fitting candidates are shortlisted. Preliminary interviews: Leverage ChatGPT for the initial rounds of interviews by framing critical questions and evaluating the responses. 5 Enhancing training Especially for extensive teams, training can be a monumental task. Here's how ChatGPT can assist: Customised content: Inform the AI of your training goals, and it will draft tailored content suitable for various roles. PowerPoint design: Create visually appealing slide presentations on any topic in minimal time.

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Turn yourself into the linchpin of highly organised data and a facilitator of streamlined processes. Learn about Using Excel's Flash Fill and Autofill to Automate Data Entry.

Duration 3 Days 18 CPD hours This course is intended for Attendee roles might include: Software Developers/Programmers Data Scientists Machine Learning Engineers AI Researchers User Interface (UI) and User Experience (UX) Designers Technical Product Managers Technical Team Leads Overview Working in an interactive learning environment, led by our engaging AI expert you'll: Develop a strong foundational understanding of generative AI techniques and their applications in software development. Gain hands-on experience working with popular generative AI models, including Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Transformer models. Master the use of leading AI libraries and frameworks, such as TensorFlow, Keras, and Hugging Face Transformers, for implementing generative AI models. Acquire the skills to design, train, optimize, and evaluate custom generative AI models tailored to specific software development tasks. Learn to fine-tune pre-trained generative AI models for targeted applications and deploy them effectively in various environments, including cloud-based services and on-premises servers. Understand and address the ethical, legal, and safety considerations of using generative AI, including mitigating biases and ensuring responsible AI-generated content. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Generative AI represents an exhilarating frontier in artificial intelligence, specializing in the creation of new data instances, imitation of real data, and content generation. Its remarkable capabilities facilitate automated content creation, enriched user experiences, and groundbreaking solutions across diverse industries, ultimately fueling efficiency and transcending technological limits. By harnessing the power of generative AI, developers can craft dynamic content, produce code and documentation, refine user interfaces, and devise customized recommendations, empowering them to construct highly efficient and custom solutions for a wide range of applications. Designed for experienced programmers, Turbocharge Your Code! Generative AI Boot Camp for Developers is a three-day workshop-style course that teaches you the latest skills and tools required to master generative AI models, transforming the way you approach software development. In today's fast-paced technological landscape, generative AI has emerged as a game-changer, with leading companies like NVIDIA, OpenAI, and Google leveraging its capabilities to push the boundaries of innovation. By learning how to harness the power of generative models such as GANs, VAEs, and Transformer models, you will be able to generate code, documentation, and tests, enhance user interfaces, and create dynamic content that adapts to user needs. Our comprehensive curriculum covers everything from the fundamentals of generative AI to advanced techniques and ethical considerations, including hands-on labs where you will develop and deploy custom models using state-of-the-art AI tools and libraries like TensorFlow and Hugging Face Transformers. Throughout the course you'll focus on practical application and collaboration, building confidence with personalized guidance and real-time feedback from our expert live instructor. Upon completion, you will be equipped with the knowledge and experience necessary to develop and implement innovative generative AI models across various industries, improving existing products, creating new applications, and gaining highly-valuable skills in the rapidly advancing field of AI. Additional course details: Nexus Humans Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for NULL Overview Topics include: basic file manipulation; basic and advanced filesystem features; I/O redirection and pipes; text manipulation and regular expressions; managing jobs and processes; vi, the standard Unix editor; automating tasks with shell scripts; managing software; secure remote administration; and more. The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps in their knowledge. Like all Guru Labs courses, the course material is designed to provide extensive hands-on experience. The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps

Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Implement Zero-Trust Security using VMware NSX segmentation Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware vRealize Log Insight™ for NSX™ and VMware vRealize Network Insight™ to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX Network Detection and Response This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX-T? Data Center for intrinsic security. In this course, you are introduced to all the security features in NSX-T Data Center, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© Network Detection and Response?.In addition, you are presented with common configuration issues and given a methodology to resolve them. Course Introduction Introductions and course logistics Course objectives Security Basics Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX-T Data Center aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust Architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX-T Data Center and VMware Identity Manager? Integrate NSX-T Data Center and LDAP Describe the native users and roles in NSX-T Data Center Create and assign custom user roles Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use vRealize Log Insight for NSX and vRealize Network Insight to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX Network Detection and Response Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX Network Detection and Response and its use cases Explain the architecture of NSX Network Detection and Response in NSX-T Data Center Describe the visualization capabilities of NSX Network Detection and Response

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration. Overview #NAME? Red Hat System Administration I (RH124) equips you with Linux© administration "survival skills" by focusing on foundational Linux concepts and core tasks. You will learn how to apply command-line concepts and enterprise-level tools, starting you on your journey toward becoming a full-time Linux system administrator. This path continues with the follow-on course, Red Hat System Administration II (RH134). 1 - Getting Started with the GNOME Graphical Desktop Get started with GNOME and edit text files with gedit 2 - Manage Files Graphically with Nautilus Manage files graphically and access remote systems with Nautilus 3 - Get Help in a Graphical Environment Access documentation, both locally and online 4 - Configure Local Services Configure the date and time and configure a printer 5 - Manage Physical Storage Understand basic disk concepts and manage system disks 6 - Manage Logical Volumes Understand logical volume concepts and manage logical volumes 7 - Monitor System Resources Manage memory and CPU utilization 8 - Manage System Software Manage system software locally and using Red Hat Network (RHN) 9 - Get Started with Bash Understand basic shell concepts, execute simple commands, and use basic job control techniques 10 - Get Help in a Textual Environment Use man and info pages and find documentation in /usr/share/doc 11 - Establish Network Connectivity Understand basic network concepts; configure, manage, and test network settings 12 - Administer Users and Groups Manage users and groups 13 - Manage Files from the Command Line Understand Linux filesystem hierarchy; manage files from the command line 14 - Secure Linux File Access Understand Linux file access mechanisms; manage file access from the GUI and the command line 15 - Administer Remote Systems Share and connect to a desktop; use SSH and rsync 16 - Configure General Services Manage services; configure SSH and remote desktops 17 - Manage Physical Storage II Manage filesystem attributes and swap space 18 - Install Linux Graphically Install Red Hat Enterprise Linux and configure the system with firstboot 19 - Manage Virtual Machines Understand basic virtualization concepts; install and manage virtual machines 20 - Control the Boot Process Understand runlevels and manage GRUB 21 - Deploy File Sharing Services Deploy an FTP server and a web server 22 - Secure Network Services Manage a firewall; understand SELinux concepts and manage SELinux 23 - Comprehensive Review Get a hands-on review of the concepts covered throughout the course

Duration 5 Days 30 CPD hours This course is intended for The course is intended for individuals who want to achieve a level 3 apprenticeship in IT. Overview To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.