446 Computing courses in London

SAFe® for Architects Enable continuous value flow by aligning technical strategy with business goals, communicating that strategy to development teams, and applying Agile architecture practices. Attendees can improve collaboration and alignment in a SAFe® Lean-Agile enterprise when they become a SAFe® 5 Architect. The SAFe® for Architects course prepares System, Solution, and Enterprise Architects to engage across the organization as effective leaders and change agents who collaboratively deliver architectural solutions. During this course, attendees will explore the roles, responsibilities, and mindset of Agile Architects, and appreciate how to align architecture with business value and drive continuous flow to large systems of systems while supporting SAFe® program execution. What you will Learn To perform the role of a SAFe® Architect, you should be able to: Architect using SAFe® principles Align architecture with business value Develop and communicate architecture vision and intent Plan architectural runway to enable delivery success Architect for continuous delivery and Release on Demand Lead and coach architects and team members during Program Increment (PI) Planning and execution Provide leadership during a Lean-Agile transformation Exemplifying Lean-Agile architecture Architecting for DevOps and Release on Demand Aligning architecture with business value Developing Solution Vision, Solution Intent, and Roadmaps Preparing architecture for Program Increment (PI) Planning Coordinating architecture throughout PI Planning Supporting Continuous Delivery during PI execution Supporting new Strategic Themes and Value Streams Leading as an architect during a Lean-Agile transformation

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Foundation ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment

The “ISO 27001: 2013 Lead Auditor” course provides comprehensive training in the ISO 27001: 2013 standard and all its requirements from the Lead auditor’s point of view, as well as basic skills necessary to Lead audit activities. It’s a practical-oriented training that should be considered “a must” for every ISO 27001: 2013 Lead auditor.

SAFe® Agile Product Management Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

SAFe® Agile Product Management: In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

Essential DHCP training course description Almost all businesses use DHCP. This course builds on delegates existing IP knowledge and focuses on IP Address management using DHCP. Also covered is the role of DHCP in plug and play environments. What will you learn Explain how DHCP works. Configure DHCP servers. Troubleshoot DHCP. Essential DHCP training course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 1 day Essential DHCP training course contents Introduction What is DHCP?, IP configuration: Address, mask, default gateway, DNS. History of DHCP: RARP, BOOTP. Hands on Client configuration, releasing and renewing. DHCP servers Installation. Base configuration: Scope. Lease period. DHCP options. Hands on Server setup, Impact of lease times. Server monitoring. How DHCP works Client states. Obtaining, renewing leases. DHCP messages: DISCOVER, OFFER, REQUEST, NAK, ACK, DECLINE, RELEASE, INFORM. Hands on Troubleshooting DHCP using Wireshark. DHCP architecture DHCP relay agents. Server platforms, resilience, DHCP fail over, split scopes. Dynamic DNS and DHCP. Hands on DDNS, routers, Troubleshooting.

WiFi demystified training course description A concise overview aimed at less technical staff requiring an overview of WiFi networks. The course covers the technologies at a high level allowing delegates to discuss WiFi networks with others recognising the buzzwords used. The course will also allow the delegates to recognise the issues involved in planning and installing WiFi networks as well as securing them. What will you learn Recognise the different WiFi technologies available. Describe the architecture of WiFi networks including the role of Access Points. Recognise the distance limitations of WiFi networks. Describe the buzzwords used in WiFi. Recognise the security issues of WiFi networks. WiFi demystified training course details Who will benefit: Anyone working with WiFi networks. Prerequisites: None. Duration 1 day WiFi demystified training course contents Introduction When to use wireless, when to use wired, WiFi technologies: 802.11, 802.11a, 802.11b, 802.11g, 802.11n, WiFi speeds and distances, comparison to other wireless technologies, 802.15 (Bluetooth), 802.16 (WiMax). Simple WiFi networks Network cards, Antennae, Access Points, WiFi routers. Enterprise WiFi networks SSIDs, Multiple WiFi networks, Repeaters, Wireless bridges, Controller based access points, Wireless switches, Power Over Ethernet. RF site surveys Steps and techniques, tools, analysing the feasibility of WiFi, range, performance, roaming. Security How safe are WiFi networks? Encryption, Authentication, WEP WPA WPA2. 802.1x, EAP, RADIUS.

Frame Relay training course description A comprehensive look at Frame Relay, particularly with reference to a IP routed environment. Note this course is run as a workshop and therefore the contents are flexible. What will you learn Recognise the issues of using Frame Relay Describe Frame Relay. Configure a Cisco router to use Frame relay. Frame Relay training course details Who will benefit: Anyone working with Frame Relay. Prerequisites: Intro to data communications & networking Duration 1 day Frame Relay training course contents Introduction Packet switched networks, PVCs, SVCs. Topologies, Full mesh, partial mesh, Hub and spoke. Basics DLCI, CIR, LMI, the local loop. Configuring routers for Frame Relay Inverse ARP, static mappings, subinterfaces More Frame Relay Burst rates, FECN, BECN, the DE bit, Traffic shaping. Voice Over Frame Relay