5812 Computing courses in Thornaby-on-Tees delivered Online

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << The UK relies heavily on a robust and secure digital infrastructure. Millions of businesses and individuals depend on efficient networks every day. Are you interested in a career in IT support or network administration? This CompTIA Network+ Diploma course equips you with the knowledge and skills to build, maintain, and troubleshoot computer networks. This Diploma in CompTIA Network Training at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development and career progression related to CompTIA Network+ substantial and easier than ever! Our unique CompTIA Network+ Course might help you get there! Expand your expertise with high-quality training - study the CompTIA Network+ and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the CompTIA Network+ online training course. Learning Outcomes of CompTIA Network+ Diploma Implement network connectivity using wired and wireless technologies. Configure and troubleshoot network devices based on industry standards. Apply TCP/IP addressing and routing protocols to ensure network communication. Mitigate security risks and maintain a secure network environment. Utilise network management tools to monitor performance and identify issues. Design and implement a network solution for a small office or home office (SOHO) environment. Whether you're looking for a new career in IT or want to advance in your current role, the CompTIA Network+ Diploma can help you achieve your goals. Enrol today and take the first step towards a rewarding career in networking! Why Choose Us? Chance to earn a QLS Endorsed Certificate upon completion of CompTIA Network+ Get a free student ID card with CompTIA Network+ Training The CompTIA Network+ is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the CompTIA Network+ course materials The CompTIA Network+ comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Here is the curriculum breakdown of this CompTIA Network Training course: Module 01: Network Theory OSI Layers LANs and WANs Network Types Transmissions Module 02: Bounded Network Media Cables Fiber Optics Converters and Connectors Module 03: Unbounded Network Media 802.11 Standard Wireless Wireless Options Module 04: Network Implementations Topologies Ethernet Switches LANs Module 05: TCP/IP Addressing and Data Delivery Network Communication Protocols IPv4 Special Addresses CIDR IPv6 Module 06: Routing Routes Routing Types Module 07: TCP/IP Services TCP and IP FQDN and DNS Transport-layer Protocols UDP Module 08: WAN Infrastructure Wide Area Networks QoS Voice-over-Data Systems Module 09: Cloud and Virtualization Technologies Types of Server Virtualization Fibre Channel Cloud Concepts. prproj Module 10: Network Security Basics Wireless Security Authentication. prproj Wireless Security Threats TACACS Keys Module 11: Preventing Security Breaches Security Factors Vulnerabilities Attacks Authentication Honeypots Education and Awareness Module 12: Responding to Security Incidents Response Policy Module 13: Remote Networking RADIUS VPN Technologies Tunneling Protocols. prproj Module 14: Network Management Acceptable Use Module 15: Troubleshooting Network Issues Common Problems Troubleshooting Network Technician Tools Physical and Logical Issues Open or Closed Ports ARP Issues Module 16: Planning and Implementing a SOHO Network SOHO Network How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. IT beginners Career changers Network support technicians Help desk professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Network technician Network administrator Security analyst Cloud technician Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in CompTIA Network Training at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Course Overview Visual Basic is one of the most powerful languages created by one of the largest companies in the world, Microsoft.  In this Visual Basic and VBScript Masterclass, you will learn the basic and advanced functions of Visual Basic - from how to get set up on Windows, to understanding the different data types. It will show you how to perform a wide range of tasks, from working with constructors and destructors, to object orientated programming. Throughout the training, you will be developing your basic programming skills and, which will help you to gain a head start in securing a career in this competitive field. You will gain all the knowledge needed to leverage the incredible technology behind this powerful programming language. This best selling Visual Basic and VBScript Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Visual Basic and VBScript Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Visual Basic and VBScript Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Visual Basic and VBScript Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Visual Basic and VBScript Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Visual Basic and VBScript Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Visual Basic and VBScript Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

CompTIA Network+ Certification is one of our best selling and most popular course. The CompTIA Network+ Certification is organised into 16 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 23 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Contents Network Theory Bounded Network Media Unbounded Network Media Network Implementations TCP/IP Addressing and Data Delivery TCP/IP Services WAN Infrastructure Cloud and Virtualization Technologies Network Security Basics Preventing Security Breaches Responding to Security Incidents Remote Networking Network Management Troubleshooting Network Issues Planning and Implementing a SOHO Network

Learning Outcomes After completing this course, learners will be able to: Learn Python for data analysis using NumPy and Pandas Acquire a clear understanding of data visualisation using Matplotlib, Seaborn and Pandas Deepen your knowledge of Python for interactive and geographical potting using Plotly and Cufflinks Understand Python for data science and machine learning Get acquainted with Recommender Systems with Python Enhance your understanding of Python for Natural Language Processing (NLP) Description Whether you are from an engineering background or not you still can efficiently work in the field of data science and the machine learning sector, if you have proficient knowledge of Python. Since Python is the easiest and most used programming language, you can start learning this language now to advance your career with the Data Science And Machine Learning Using Python : A Bootcamp course. This course will give you a thorough understanding of the Python programming language. Moreover, it will show how can you use Python for data analysis and machine learning. Alongside that, from this course, you will get to learn data visualisation, and interactive and geographical plotting by using Python. The course will also provide detailed information on Python for data analysis, Natural Language Processing (NLP) and much more. Upon successful completion of this course, get a CPD- certificate of achievement which will enhance your resume and career. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment After completing this course, you will be provided with some assessment questions. To pass that assessment, you need to score at least 60%. Our experts will check your assessment and give you feedback accordingly. Career Path After completing this course, you can explore various career options such as Web Developer Software Engineer Data Scientist Machine Learning Engineer Data Analyst In the UK professionals usually get a salary of £25,000 - £30,000 per annum for these positions.

Description: Lync 2013 is a communication tour. By taking this Microsoft Office 2013 Lync Essentials - Complete Video Course you will get the knowledge and skills to setup Lync 2013, use presence, IM and Contacts, make audio and video calls, and schedule, join and conduct Lync meetings. Here, you will learn how to sign into Lync 2013, or how to get oriented to the interface, you will also learn how to establish Lync options and how to add contacts and groups. At first, you need a Microsoft account before you can utilize Lync. After signing in you will get the Lync Interface. For the organizations that want a scalable solution, Microsoft recommends using a hardware load balancer to distribute the traffic among multiple Lync servers. This course will give you the option to build a strong communication system which will be very helpful for you or your organization. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Lync Essentials - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Lync Essentials - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setup Lync 2013 Sign In and Get Oriented FREE 00:06:00 Establish Lync Options 00:07:00 Add Contacts and Groups 00:05:00 Presence, IM and Contacts Use Presence 00:06:00 Send and Receive IM's 00:10:00 Use Conversation History 00:04:00 Use the Contact Card 00:04:00 Make Audio and Video Calls Make an Audio Call 00:10:00 Make a Video Call 00:04:00 Schedule, Join and Conduct Lync Meetings Schedule a Meeting 00:09:00 Join a Meeting 00:05:00 Conduct a Meeting 00:14:00 Mock Exam Mock Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course will help you master CSS animations, transitions, and transforms. This course will not only equip you with the theoretical know-how but also help you master CSS through 80+ hands-on projects.

Overview Learn how to build road safety strategies by enrolling in our exclusively designed Transport Manager Complete Training Level 4 course.This course contains all the knowledge and information you need to plan and implement traffic management plans, providing you with the skills and attributes needed to succeed in the role.This course will teach you everything you need to know about transport infrastructure. After successful completion, you will have strongly developed skills to work for an operator to ensure it's vehicles are street-legal, and that all drivers comply with the traffic and driver hours rule. You will have the knowledge to increase performance, reduce operational cost and make safer highways. Pave your way towards a career in a reputed organisation by gaining an industry-recongised qualification. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Transport Manager Complete Training Level 4. It is available to all students, of all academic backgrounds. Requirements Our Transport Manager Complete Training Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 18 lectures • 06:50:00 total length •Module 01: An Introduction to Successful Transport Management: 00:20:00 •Module 02: The UK's Travel Infrastructure - Road and Rail: 00:10:00 •Module 03: Road Freight and Transport Management: 00:30:00 •Module 04: Passenger Road Transport and its Management: 00:30:00 •Module 05: Rail and Transport Management: 00:15:00 •Module 06: Transport Management for Ports and Inland Waters: 00:15:00 •Module 07: Transport Management for Airlines: 00:10:00 •Module 08: Trends, Challenges and Best Practice in Transport Management: 00:10:00 •Module 09: Transport Management and Health and Safety: 00:10:00 •ECC TM EWM Shipment Integrated Scenario: 00:30:00 •SAP Transportation Domestic Scenario: 00:22:00 •SAP Transportation Management (TM) Integrated Scenario: 00:15:00 •TM Overview + End to End Process Flow: 00:43:00 •SAP TM Uncontrolled Shipment Scenario: 00:28:00 •SAP TM - Air Way bill ID Generation: 00:26:00 •Effective SAP TM for perfect order fulfillment!: 00:56:00 •Mock Exam - Transport Manager Complete Training Level 4: 00:20:00 •Final Exam - Transport Manager Complete Training Level 4: 00:20:00

Overview This comprehensive course on JavaScript Project - Game Development with JS will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This JavaScript Project - Game Development with JS comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this JavaScript Project - Game Development with JS. It is available to all students, of all academic backgrounds. Requirements Our JavaScript Project - Game Development with JS is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 01:45:00 total length •Introduction to Beware of the Jolly Roger: 00:03:00 •Creating the HTML File: 00:12:00 •Adding CSS to it: 00:13:00 •Understanding Math Random: 00:12:00 •Adding Javascript: 00:05:00 •Calling the Function: 00:10:00 •Clicked on 10 Flags: 00:10:00 •Jolly Roger: 00:11:00 •Win or Lose: 00:06:00 •Flag is Displayed: 00:03:00 •Understanding Arrays: 00:12:00 •Different Flag Opening at Every Click: 00:08:00

Course Overview: The demand for web developers is snowballing. According to the Bureau of Labor Statistics, employment of web developers is projected to grow 22 percent from 2020 to 2030, much faster than the average for all occupations. Are you eager to craft powerful web applications that captivate users and drive business growth? Look no further! This Building Web Applications with Django and PostgreSQL course will equip you with the essential skills to master Django, a versatile web framework, and PostgreSQL, a robust database management system. "Numbers don't lie" - the soaring popularity of Python-based web frameworks like Django is a testament to their relevance and demand in the industry. As you delve into this course, you'll be pleased to know that recent surveys have highlighted Django's dominance in the web development market. Gain a competitive edge as you learn from seasoned professionals, and dive into the world of web development with confidence.  Take advantage of this golden opportunity! Enrol now to embark on an exciting journey of learning and transformation. Key Features of the Course: Unleash your potential with a CPD certificate upon course completion, solidifying your expertise in web application development. Enjoy an uninterrupted learning experience with our 24/7 Learning Assistance, ensuring that you have the support you need whenever you need it. Embrace an interactive and engaging learning journey with captivating materials, real-world projects, and quizzes that inspire you. Who is This Course For? If you aspire to become a web developer, programming virtuoso, or IT enthusiast, this Building Web Applications with Django and PostgreSQL course is tailor-made. Whether you're just starting or an experienced developer looking to enhance your skill set, our course caters to learners of all levels, fostering an inclusive and supportive learning environment. What You Will Learn: Seamlessly set up Python and PyCharm IDE on diverse platforms. Unravel the architectural marvels of Django, and build your first Django app. Embrace the power of PostgreSQL for web applications and configure it flawlessly. Harness the potential of Django's built-in ORM for streamlined database interactions. Implement foolproof user authentication and authorisation mechanisms. Craft dynamic web pages using HTML, templates, and Bootstrap. Design visually stunning product card items to elevate your web applications. Why Enrol in This Course: Your success story begins with us, where you'll gain in-demand skills to create sophisticated web applications that thrive in today's digital landscape. Experience the best as you join our top-reviewed course, regularly updated to stay ahead of industry trends. With hands-on experience and industry-relevant skills, you'll elevate your employability and unlock doors to exciting opportunities. Requirements: A basic understanding of Python A computer with Python installed Career Path: Upon completion, embark on a rewarding career path in web development with diverse options, including: Web Developer - £35,000 to £55,000 per annum Full-Stack Developer - £40,000 to £65,000 per annum Django Developer - £45,000 to £70,000 per annum Python Developer - £40,000 to £65,000 per annum Frontend Developer - £30,000 to £50,000 per annum Backend Developer - £40,000 to £65,000 per annum Database Administrator - £35,000 to £55,000 per annum Certification: The crowning achievement of your learning endeavour awaits as you earn your well-deserved CPD certificate. Recognised and esteemed across industries, this certificate will validate your proficiency in building web applications with Django and PostgreSQL. Take the first step towards excellence and enrol in our course today! Course Curriculum 10 sections • 53 lectures • 04:52:00 total length •Introduction: 00:04:00 •Getting started on Windows, macOS, and Linux: 00:01:00 •How to ask great questions: 00:02:00 •FAQs: 00:01:00 •Installing Python: 00:07:00 •Installing PyCharm IDE for development: 00:12:00 •Creating the first Python project: 00:09:00 •Write and Run Hello World program: 00:05:00 •Command line basics: 00:06:00 •Installation and access pip command: 00:10:00 •Introduction to web framework and Django: 00:04:00 •Installing Django and setting up a project: 00:07:00 •Understanding Django architecture and structured: 00:08:00 •Creating a simple Django app: 00:06:00 •Introduction to PostgreSQL and its advantages for web applications: 00:04:00 •Installing PostgreSQL and setting up a database: 00:13:00 •pgAdmin Secure login and create database: 00:10:00 •Connection Django to PostgreSQL: 00:09:00 •Creating a Basic HTTP view method request: 00:04:00 •URL pattern on app: 00:05:00 •Include apps to project urls: 00:05:00 •Installing the psycopg2 module for DB connection: 00:05:00 •Defining models and creating database tables: 00:08:00 •Using Djangos built-in ORM to interact with the database: 00:06:00 •Migration to create DB tables: 00:06:00 •Assessment Test: 00:01:00 •Solution for an Assessment Test: 00:04:00 •Creating Superuser as Admin: 00:07:00 •Authentication and Authorization: 00:03:00 •User access permissions: 00:04:00 •Registering user models to the admin Dashboard: 00:04:00 •Creating data using CRUD functionality: 00:06:00 •View data on the PostgreSQL database table: 00:04:00 •Understanding the MVC: 00:05:00 •Creating views and handling HTTP requests and rendering templates: 00:10:00 •Creating a template with HTML page: 00:10:00 •Building dynamic form and handling: 00:10:00 •Creating Bootstrap template: 00:06:00 •Applying Bootstrap to Django form: 00:04:00 •Creating Stunning Product Card items: 00:09:00 •Creating model: 00:04:00 •Creating forms: 00:03:00 •Creating views: 00:07:00 •Applying ORM - migrations: 00:03:00 •Creating my_form template: 00:05:00 •Adding urls: 00:03:00 •Creating success_view template: 00:04:00 •Project urls update and adding Installed apps: 00:02:00 •Run project and submit data to database: 00:06:00 •Creating report_view method: 00:03:00 •Creating report_template: 00:03:00 •Update urls pattern: 00:02:00 •Run project and test reports: 00:03:00