32 Computing Skills courses in Sheffield delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for This basic course is intended for anyone who requires basic AIX/UNIX user skills to be able to work in an AIX environment. This course is also a prerequisite for many courses in the AIX Systems Administration curriculum. Overview Log in to an AIX system and set a user password Use AIX online documentation Manage AIX files and directories Describe the purpose of the shell Use the vi editor Execute common AIX commands and manage AIX processes Customize the working environment Use common AIX utilities Write simple shell scripts Use the AIXWindows Environment Use the Common Desktop Environment This course enables you to perform everyday tasks using the AIX operating system. Day 1 Introduction to AIX Using the System AIX Documentation Files and Directories Using Files Day 2 File Permissions The vi Editor Shell Basics Using Shell Variables Day 3 Processes Controlling Processes Customizing the User Environment AIX Utilities, Part I AIX Utilities, Part I (Continued) AIX Utilities, Part II Day 4 AIX Utilities, Part II (Continued) Additional Shell Features The AIX Graphical User Interface

Duration 4 Days 24 CPD hours This course is intended for This in an intermediate level Java development course geared for students experienced with Java 8 or later programming essentials who wish to quickly get up and running with advanced Java skills. This course does not cover Java programming fundamentals. Overview Students will leave this course armed with the required skills to improve their Java applications using sound coding techniques and best practices. This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in advanced development skills, coupling the most current, effective techniques with the soundest industry practices. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Develop modular applications in Java Utilize the tooling that is provided in Java 9 to migrate, monitor and optimize applications Use the new JShell tool to quickly test java constructs Understand how the implementation of the String class has been updated to decrease the memory footprint Use the enhancements made to the Concurrency API, working with Completable Future instance of Thread pools Specific Java 9 features that are covered in the course include: The Java Module System (project Jigsaw) JShell Updated try-with-resources Performance enhancements in Java 9 Multi-Release Jar files This fast-track course is designed for experienced developers who have prior working knowledge of basic Java 8 or Java 9 and want to take advantage of the newest features of Java 9 that can help improve performance and functionality of Java 9 applications. You will gain invaluable insight into how to leverage Modules, scale applications into multi-core environments, improve performance, and become a more effective Java 9 developer. Java 9 Updates Review of What is New in Java 9 Milling Project Coin The Java Module system (Jigsaw) Why JigSaw? Introduction to the Module System The Module Descriptor Working with Modules JShell JShell More Java 9 Other New Java 9 Features Performance Optimizations Memory Management (Optional) Multithreading and Concurrency Multithreading Concurrent Java Java 8 Concurrency Updates Reflection and References Introspection and Reflection Reference Objects Effective Java Objects, Declarations, and Initializations Exceptions Writing High-Performance Applications Profiling and Benchmarking Profiling Tools Code Optimization Techniques Code Optimization Myths Design Optimization Techniques

Duration 4 Days 24 CPD hours This course is intended for This course is appropriate for anyone who wants to create applications or modules to automate and simplify common tasks with Perl. Overview Working within in an engaging, hands-on learning environment, guided by our expert web development, PHP practitioner, students will learn to: Create a working script that gets input from the command line, the keyboard, or a file Use arrays to store and process data from files Create formatted reports Use regular expressions Use the appropriate types of variables and data structures Refactor duplicate code into subroutines and modules What is available in the standard library Use shortcuts and defaults, and what they replace Introduction to Perl Programming Essentials is an Introductory-level practical, hands-on Perl scripting training course that guides the students from the basics of writing and running Perl scripts to using more advanced features such as file operations, report writing, the use of regular expressions, working with binary data files, and using the extensive functionality of the standard Perl library. Students will immediately be able to use Perl to complete tasks in the real world. Session: An Overview of Perl What is Perl? Perl is compiled and interpreted Perl Advantages and Disadvantages Downloading and Installing Perl Which version of Perl Getting Help Session: Creating and running Perl Programs Structure of a Perl program Running a Perl script Checking syntax and warnings Execution of scripts under Unix and Windows Session: Basic Data and I/O Numeric and Text literals Math operators and expressions Scalar variables Default values Writing to standard output Command line arguments Reading from the standard input Session: Logic and Loops About flow control The if statement and Boolean values Using unless and elsif Statement modifiers warn() and die() The conditional construct Using while loop and its variants Using the for loop Exiting from loops Session: Lists and Arrays The list data type Accessing array elements Creating arrays List interpolation Arrays and memory Counting elements Iterating through an array List evaluation Slices and ranges Session: Reading and writing text files File I/O Overview Opening a file Reading text files Writing to a text file Arrays and file I/O Using the <> operator Session: List functions Growing and shrinking arrays The split() function Splitting on whitespace Assigning to literal lists The join() function The sort() function Alternate sort keys Reversing an array Session: Formatting output Using sprintf() and printf() Report formatting overview Defining report formats The write() function Advanced filehandle magic Session: Hashes Hash overview Creating hashes Hash attributes Traversing a hash Testing for existence of elements Deleting hash elements Session: References What is a reference? The two ways to create references References to existing data References to anonymous data Dereferencing scalar, array, and ash references Dereferencing elements of arrays and hashes Multidimensional arrays and other data structures Session: Text and Regular Expressions String length The substr() function The index() and rindex() functions String replication Pattern matching and substitution Regular expressions Session: Raw file and data access Opening and closing raw (binary) files Reading raw data Using seek() and tell() Writing raw data Raw data manipulation with pack() and unpack() Session: Subroutines and variable scope Understanding packages Package and Lexical variables Localizing builtin variables Declaring and calling subroutines Calling subroutines Passing parameters and returning values Session: Working with the operating system Determining current OS Environment variables Running external programs User identification Trapping signals File test operators Working with files Time of day Session: Shortcuts and defaults Understanding $_ shift() with no array specified Text file processing Using grep() and Using map() Command-line options for file processing Session: Data wrangling Quoting in Perl Evaluating arrays Understanding qw( ) Getting more out of the <> operator Read ranges of lines Using m//g in scalar context The /o modifier Working with embedded newlines Making REs more readable Perl data conversion Session: Using the Perl Library The Perl library Old-style library files Perl modules Modules bundled with Perl A selection of modules Getting modules from ActiveState Getting modules from CPAN Using Getopt::Long Session: Some Useful Tools Sending and receiving files with Net::FTP Using File::Find to search for files and directories Grabbing a Web page Some good places to find scripts Perl man pages for more information Zipping and unzipping files

Duration 5 Days 30 CPD hours This course is intended for Experienced Programmers and Systems Administrators. Overview Throughout the course students will be led through a series of progressively advanced topics, where each topic consists of lecture, group discussion, comprehensive hands-on lab exercises, and lab review. This course is ?skills-centric?, designed to train attendees in core Python and web development skills beyond an intermediate level, coupling the most current, effective techniques with best practices. Working within in an engaging, hands-on learning environment, guided by our expert Python practitioner, students will learn to: ? Create working Python scripts following best practices ? Use python data types appropriately ? Read and write files with both text and binary data ? Search and replace text with regular expressions ? Get familiar with the standard library and its work-saving modules ? Use lesser-known but powerful Python data types ? Create 'real-world', professional Python applications ? Work with dates, times, and calendars ? Know when to use collections such as lists, dictionaries, and sets ? Understand Pythonic features such as comprehensions and iterators ? Write robust code using exception handling An introductory and beyond-level practical, hands-on Python training course that leads the student from the basics of writing and running Python scripts to more advanced features. An Overview of Python What is python? 1 -- An overview of Python What is python? Python Timeline Advantages/Disadvantages of Python Getting help with pydoc The Python Environment Starting Python Using the interpreter Running a Python script Python scripts on Unix/Windows Editors and IDEs Getting Started Using variables Built-in functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Sequences About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Generator Expressions Nested sequences Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Converting binary data with struct Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Parameters Global and local scope Nested functions Returning values Sorting The sorted() function Alternate keys Lambda functions Sorting collections Using operator.itemgetter() Reverse sorting Errors and Exception Handling Syntax errors Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages The import statement Module search path Creating Modules Using packages Function and Module aliases Classes About o-o programming Defining classes Constructors Methods Instance data Properties Class methods and data Regular Expressions RE syntax overview RE Objects Searching and matching Compilation flags Groups and special groups Replacing text Splitting strings The standard library The sys module Launching external programs Math functions Random numbers The string module Reading CSV data Dates and times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Working with the file system Paths, directories, and filenames Checking for existence Permissions and other file attributes Walking directory trees Creating filters with fileinput Using shutil for file operations 17 ? Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Network services Grabbing web content Sending email Using SSH for remote access Using FTP Writing real-life applications Parsing command-line options Detecting the current platform Trapping signals Implementing logging Python Timeline Advantages/Disadvantages of Python Getting help with pydoc

Duration 5 Days 30 CPD hours This course is intended for This introductory-level Python course is geared for experienced users who want to use Python in web development projects, or system administrators and web site administrators who want to use Python to support their server installations, as well as anyone else who wants to automate or simplify common tasks with the use of Python scripts. Basic familiarity with any programming or scripting language would be helpful, along with a working, user-level knowledge of Unix/Linux, Mac, or Windows. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Throughout the hands-on course students, will learn to write essential Python scripts using the most current and efficient skills and techniques. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Create working Python scripts following best practices Use python data types appropriately Read and write files with both text and binary data Search and replace text with regular expressions Get familiar with the standard library and its work-saving modules Use lesser known but powerful Python data types Create 'real-world', professional Python applications Work with dates, times, and calendars Know when to use collections such as lists, dictionaries, and sets Understand Pythonic features such as comprehensions and iterators Write robust code using exception handling Mastering Python Programming is an introductory and beyond-level practical, hands-on Python training course that leads the student from the basics of writing and running Python scripts to more advanced features such as file operations, regular expressions, working with binary data, and using the extensive functionality of Python modules. Extra emphasis is placed on features unique to Python, such as tuples, array slices, and output formatting. This comprehensive, practical course provides an in-depth exploration of working with the programming language, not an academic overview of syntax and grammar. Students will immediately be able to use Python to complete tasks in the real world. An overview of Python What is python? Python Timeline Advantages/Disadvantages of Python Getting help with pydoc The Python Environment Starting Python Using the interpreter Running a Python script Python scripts on Unix/Windows Editors and IDEs Getting Started Using variables Builtin functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Array types About array types (AKA sequences) Lists and list methods Tuples Indexing and slicing Iterating through a sequence Nested sequences Sequence functions, keywords, and operators List comprehensions Generator Expressions Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Converting binary data with struct Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Parameters Global and local scope Nested functions Returning values Sorting The sorted() function Alternate keys Lambda functions Sorting collections Using operator.itemgetter() Reverse sorting Errors and Exception Handling Syntax errors Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages The import statement Module search path Creating Modules Using packages Function and Module aliases An Introduction to Python Classes About o-o programming Defining classes Constructors Methods Instance data Properties Class methods and data Regular Expressions RE syntax overview RE Objects Searching and matching Compilation flags Groups and special groups Replacing text Splitting strings Using the Standard Library The sys module Launching external programs Math functions Random numbers Reading CSV data Dates and Times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Working with the File System Paths, directories, and filenames Checking for existence Permissions and other file attributes Walking directory trees Creating filters with fileinput Using shutil for file operations Advanced Data Handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Network Programming Using requests Grabbing web content Sending email Using SSH for remote access Using FTP Writing real-life applications Reading input files a la Unix Parsing command-line options Detecting the current platform Implementing logging Additional course details: Nexus Humans Mastering Python Programming (TTPS4820) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Python Programming (TTPS4820) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This intermediate course is for experienced SQL end users, application programmers, database administrators, and user support staff who need more advanced knowledge of SQL. Overview Discuss basic relational database concepts Use some of the OLAP features of DB2, such as GROUPing and RANKing functions Create tables, views and indexes Use referential integrity, check constraints and triggers Use outer joins, and join tables to themselves Use CASE expressions, and the CAST function Identify the impact of Summary Tables, Materialized Query Tables, and temporary tables Use complex subqueries Use a greater number of scalar SQL functions Use advanced SQL constructs, such as recursive SQL and table expressions Define User-Defined Distinct Types and User-Defined Functions Avoid several of the most common causes for poorly-performing SQL This course teaches you how to make use of advanced SQL techniques to access DB2 databases in different environments. This course is appropriate for customers working in all DB2 environments, specifically for z/OS, Linux, UNIX, and Windows. Introduction Identify the purpose of the clauses in the SELECT statement Describe the key differences among the IBM DB2 platforms Describe and use some of the OLAP features of DB2, such as GROUPING functions like CUBE and ROLLUP, and the RANK, DENSE_RANK and ROW_NUMBER functions Create Objects Code statements to: Create tables and views, Alter tables, Create indexes, Implement referential integrity (RI), and Define triggers and check constraints Identify impacts and advantages of referential integrity, including impacts of delete rules Identify considerations when using triggers and check constraints Define and make use of INSTEAD OF triggers Join Retrieve data from more than one table via inner and outer joins Use outer joins (LEFT, RIGHT, FULL) Use ANTI JOINS Join a table to itself Use UNION and UNION ALL Use EXCEPT and INTERCEPT CASE, CAST, Summary Tables, and Materialized Query Tables Identify when CASE expressions can be used Code CASE expressions in SELECT list and in the WHERE clause Identify when CAST specifications can be used Identify the advantages of using Summary (Materialized Query) Tables and Temporary tables Identify the advantages of using Materialized Query Tables (MQTs) Identify when and how to use Temporary tables Using Subqueries Code subqueries using the ALL, ANY/SOME, and EXISTS keywords Code correlated subqueries Choose the proper type of subquery to use in each case Scalar Functions Extend your knowledge of scalar functions which: Manipulate arithmetic data, Manipulate date values, and Manipulate character data Examples of scalar functions that are addressed in this course: SUBSTR POSSTR COALESCE/VALUE DECIMAL ROUND DIGITS CHAR DATE/TIME Table Expressions and Recursive SQL Identify reasons for using table expressions and recursive SQL Use nested and common table expressions Identify the difference between views and table expressions Code recursive SQL Control the depth of recursion when coding recursive SQL UDTs/UDFs and Performance Describe the concepts behind User-Defined Types, User-Defined Functions and Stored Procedures Predict when queries will use indexes to get better performance Identify concepts of predicate processing State introductory concepts about index structure State general best practices advice Additional course details: Nexus Humans CE131 IBM DB2 SQL Workshop for Experienced Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CE131 IBM DB2 SQL Workshop for Experienced Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of the fundamentals of coding and basics of C++ and object-oriented programming concepts. This course is for Non-Developers, or anyone who wants to have a basic understanding of and learn how to code C++ applications and syntax Overview Companies are constantly challenged to keep their applications, development projects, products, services (and programmers!) up to speed with the latest industry tools, skills, technologies and practices to stay ahead in the ever-shifting markets that make up today's fiercely competitive business landscape. The need for application, web and mobile developers and coders is seemingly endless as technologies regularly change and grow to meet the modern needs of demanding industries and clients. C++ and Programming Basics for Non-Programmers is a five-day, basic-level training course geared for IT candidates who have little or no prior experience in computer programming. Throughout this gentle introduction to programming and C++, students will learn to create applications and libraries using C++ using best practices and sound OO development techniques for writing object-oriented programs in C++. Special emphasis is placed on object-oriented concepts and best practices throughout the training. Fundamentals of the Program Development Cycle Computer Architecture The Notion of Algorithms Source Code vs. Machine Code Compile-Time vs. Run-Time Software Program Architecture Standalone Client/Server Distributed Web-Enabled IDE (Interactive Development Environment) Concepts Looping Constructs Counter-Controlled Repetition Sentinel-Controlled Repetition Nested Control Constructs break and continue Statements Structured Programming Best Practices Writing Methods (Functions) Static vs. Dynamic Allocation Declaring Methods Declaring Methods with Multiple Parameters Method-Call Stack Scope of Declarations Argument Promotion and Casting Designing Methods for Reusability Method Overloading Arrays Purpose of Arrays Declaring and Instantiating Arrays Passing Arrays to Methods Multidimensional Arrays Variable-Length Argument Lists Using Command-Line Arguments Using Environment Variables Deeper Into Classes and Objects Controlling Access to Class Members Referencing the Current Object Using this Overloading Constructors Default and No-Argument Constructors Composition of Classes Garbage Collection and Destructors The finalize Method Static Class Members Defining Classes Using Inheritance Application Development Fundamentals Structure of a C++ Program Memory Concepts Fundamental Data Type Declarations Fundamental I/O Concepts Fundamental Operators Arithmetic Operators Logical Operators Precedence and Associativity Building and Deploying a C++ Program Superclasses and Subclasses Advantages of Using Inheritance protected Class Members Constructors in Subclasses Increasing Convenience by Using Polymorphism Purpose of Polymorphic Behavior The Concept of a Signature Abstract Classes and Methods final Methods and Classes Purpose of Interfaces Using and Creating Interfaces Common Interfaces of the C++ API Files and Streams Concept of a Stream Class File Sequential Access Object Serialization to/from Sequential Access Files Fundamental Searching and Sorting Introduction to Searching Algorithms Linear Search Binary Search Introduction to Sorting Algorithms Selection Sort Insertion Sort Merge Sort Fundamental Data Structures Dynamic Memory Allocation Linked Lists Stacks Queues Trees Exception Handling Types of Exceptions Exception Handling Overview Introduction to Classes and Objects Classes, Objects and Methods Object Instances Declaring and Instantiating a C++ Object Declaring Methods set and get Methods Initiating Objects with Constructors Primitive Types vs. Reference Types Flow Control Conditional Constructs Exception Class Hierarchy Extending Exception Classes When to Throw or Assert Exceptions Formatted Output printf Syntax Conversion Characters Specifying Field Width and Precision Using Flags to Alter Appearance Printing Literals and Escape Sequences Formatting Output with Class Formatter Strings, Characters and Regular Expressions Fundamentals of Characters and Strings String Class String Operations StringBuilder Class Character Class StringTokenizer Class Regular Expressions Regular Expression Syntax Pattern Class Matcher Class Fundamental GUI Programming Concepts Overview of Swing Components Displaying Text and Graphics in a Window Event Handling with Nested Classes GUI Event Types and Listener Interfaces Mouse Event Handling Layout Managers Additional course details: Nexus Humans C Plus Plus and Programming Basics for Non-Programmers (TTCP2000) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C Plus Plus and Programming Basics for Non-Programmers (TTCP2000) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for If you have worked in C++ but want to learn how to make the most of this language, especially for large projects, this course is for you. Overview By the end of this course, you'll have developed programming skills that will set you apart from other C++ programmers. After completing this course, you will be able to: Delve into the anatomy and workflow of C++ Study the pros and cons of different approaches to coding in C++ Test, run, and debug your programs Link object files as a dynamic library Use templates, SFINAE, constexpr if expressions and variadic templates Apply best practice to resource management This course begins with advanced C++ concepts by helping you decipher the sophisticated C++ type system and understand how various stages of compilation convert source code to object code. You'll then learn how to recognize the tools that need to be used in order to control the flow of execution, capture data, and pass data around. By creating small models, you'll even discover how to use advanced lambdas and captures and express common API design patterns in C++. As you cover later lessons, you'll explore ways to optimize your code by learning about memory alignment, cache access, and the time a program takes to run. The concluding lesson will help you to maximize performance by understanding modern CPU branch prediction and how to make your code cache-friendly. Anatomy of Portable C++ Software Managing C++ Projects Writing Readable Code No Ducks Allowed ? Types and Deduction C++ Types Creating User Types Structuring our Code No Ducks Allowed ? Templates and Deduction Inheritance, Polymorphism, and Interfaces Templates ? Generic Programming Type Aliases ? typedef and using Class Templates No Leaks Allowed ? Exceptions and Resources Exceptions in C++ RAII and the STL Move Semantics Name Lookup Caveat Emptor Separation of Concerns ? Software Architecture, Functions, and Variadic Templates Function Objects and Lambda Expressions Variadic Templates The Philosophers' Dinner ? Threads and Concurrency Synchronous, Asynchronous, and Threaded Execution Review Synchronization, Data Hazards, and Race Conditions Future, Promises, and Async Streams and I/O File I/O Implementation Classes String I/O Implementation I/O Manipulators Making Additional Streams Using Macros Everybody Falls, It's How You Get Back Up ? Testing and Debugging Assertions Unit Testing and Mock Testing Understanding Exception Handling Breakpoints, Watchpoints, and Data Visualization Need for Speed ? Performance and Optimization Performance Measurement Runtime Profiling Optimization Strategies Cache Friendly Code

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 3 Days 18 CPD hours This course is intended for This course is appropriate for advanced users, system administrators and web site administrators who want to use Python to support their server installations, as well as anyone else who wants to automate or simplify common tasks with the use of Python scripts. Students can apply the course skills to use Python in basic web development projects or automate or simplify common tasks with the use of Python scripts. Overview This skills-focused course is about 50% hands-on lab to lecture ratio, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert instructor, you'll learn how to: Create working Python scripts following best practices Use python data types appropriately Read and write files with both text and binary data Search and replace text with regular expressions Work with with the standard library and its work-saving modules Create 'real-world', professional Python applications Know when to use collections such as lists, dictionaries, and sets Work with Pythonic features such as comprehensions and iterators Write robust code using exception handling Introduction to Python Programming Basics is a hands-on Python programming course that teaches you the key skills you?ll need to get started with programming in Python to a solid foundational level. The start of the course will lead you through writing and running basic Python scripts, and then guide you through how to use more advanced features such as file operations, regular expressions, working with binary data, and using the extensive functionality of Python modules. Extra emphasis is placed on features unique to Python, such as tuples, array slices, and output formatting. This course provides you with an excellent kick start for users new to Python and scripting, enabling you to quickly use basic Python skills on the job in a variety of ways. You?ll be able use Python in basic web development projects, or use it to automate or simplify common tasks with the use of Python scripts. The course also serves as a solid primer course / foundation for continued Python study in support for next level web development with Python, using Python in DevOps, Python for data science / machine learning or Python for systems admin or networking support. Python Quick View What is Python? Python timeline Advantages/disadvantages Installing Python Getting help The Python Environment Starting Python Using the interpreter Running a Python script Editors and IDEs Getting Started with Python Using variables Builtin functions String data Numberic data Converting types Console input/output Command line parameters Flow Control About flow control The if statement Relational and Boolean operators while loops Exiting from loops Array Types About array types Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions and generators Working with Files File overview Opening a text file Reading a text file Writing to a text file Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Returning values Parameters and arguments Variable scope Sorting The sorted() function Custom sort keys Lambda functions Sorting in reverse Using min() and max() Errors and Exception Handling Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages Creating Modules The import statement Module search path Using packages Function and module aliases Getting Started with Object Oriented Programming and Classes About object-oriented programming Defining classes Constructors Understanding self Properties Instance Methods and data Class methods and data Inheritance Additional course details: Nexus Humans Introduction to Python Programming Basics (TTPS4800) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Python Programming Basics (TTPS4800) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.