5938 Computing & IT courses

Duration 5 Days 30 CPD hours This course is intended for IS Security Owners Security Officers Ethical Hackers Information Owners Penetration Testers System Owners and Managers Cyber Security Engineers Overview Upon completion, the Certified Professional Ethical Hacker candidate will be able to competently take the C)PEH exam. To protect an information system you need to be able to see that system through the eyes of the attacker.ÿThe Certified Professional Ethical Hackerÿcertification course is the foundational training to Mile2?s line of penetration testing courses because it teaches you to think like a hacker.ÿ Therefore, you can set up dynamic defenses to prevent intrusion. First, you will learn the value of vulnerability assessments.ÿ Then, you will discover how to use those assessments to make powerful changes in an information system?s security. Additionally, you will learn how malware and destructive viruses function and how to implement counter response and preventative measures when it comes to a network hack. Course Introduction Introduction to Ethical Hacking Linux Fundamentals Protocols Cryptography Password Cracking Malware Security Devices Information Gathering ? Passive Reconnaissance Social Engineering Active Reconnaissance Vulnerability Assessment Network Attacks Hacking Servers Hacking Web Technologies Hacking Wireless Technologies Maintaining Access and Covering Tracks

Duration 2 Days 12 CPD hours This course is intended for Network analysts Network investigators Cisco integrators and partners Overview After taking this course, you should be able to: Describe the stages of the network attack lifecycle and identify ITD solution platform placement based on a given stage Detail how to locate and mitigate email malware attacks Describe email phishing attacks and the steps taken to locate and mitigate them on the network Identify and mitigate data exfiltration threats on the network Identify malware threats on the network and mitigate those threats after investigation The Cisco Integrated Threat Defense Investigation and Mitigation (SECUR202) v1.0 course shows you how to identify, isolate, and mitigate network threats using the Cisco© Integrated Threat Defense solution platform. Through expert instruction and lab-based scenarios, you will be introduced to network threat investigation, and learn how to identify relationships between Cisco products and the stages of the attack lifecycle. This course is the second in a pair of courses (SECUR201) covering the Cisco Integrated Threat Defense (ITD) solution. Network Threat Investigation Introduction Network Attack Introduction Hunting Network Threats in the Enterprise Investigation and Mitigation of Email Malware Threats Examining Email Malware Threats Investigating and Verifying Email Malware Threat Mitigation Investigation and Mitigation of Email Phishing Threats Examining Email Phishing Attacks Configuring Cisco Email Security Appliance (ESA) for URL and Content Filtering Investigating and Verifying Email Phishing Threat Mitigation Investigation and Mitigation of Data Exfiltration Threats Exploiting Vulnerable Network Servers Investigating Data Exfiltration Threats Mitigating and Verifying Data Exfiltration Threats nvestigation and Mitigation of Malware Threats Examining Endpoint Malware Protection Investigating and Mitigating Endpoint Malware Threats

Duration 2 Days 12 CPD hours This course is intended for Operators and application owners who are responsible for deploying and managing policies for multiple Kubernetes clusters across on-premises and public cloud environments. Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create access, image registry, network, security, quota, and custom policies Connect your on-premises vSphere with Tanzu Supervisor cluster to VMware Tanzu Mission Control Create, manage, and backup Tanzu Kubernetes clusters Perform cluster inspections Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply access, image registry, network, security, quota, and custom policies to Kubernetes environments. For cluster provisioning and management, the course focuses on deploying, upgrading, backing up and monitoring Kubernetes clusters on VMware vSphere© with Tanzu. Given the abstractions of VMware Tanzu Mission Control, the learnings should be transferrable to public cloud. Introducing VMware Tanzu Mission Control VMware Tanzu Mission Control Accessing VMware Tanzu Mission Control VMware Cloud? services access control VMware Tanzu Mission Control architecture Cluster Management Attached clusters Management clusters Provisioned clusters Cluster inspections Data protection VMware Tanzu© Observability? by Wavefront VMware Tanzu© Service Mesh? Policy Management Policy management Access policies Image registry policies Network policies Security policies Quota policies Custom policies Policy insights

Duration 2 Days 12 CPD hours This course is intended for Database Administrator Help Desk/CoE Support System Administrator Technology Consultant Overview This course will prepare you to: Use the SAP HANA cockpit to perform emergency trouble shooting, the SAP HANA traces to investigate for costly statements and to setup SAP HANA Workload Management and SAP HANA Capture and Replay tools. In this course, students will learn how to describe the methods and the tools needed for analyzing performance issues in SAP HANA. Emergency Analysis and Troubleshooting using SAP HANA cockpit 2.0 SP10 Handling System Offline Situations Handling System Hanging but Reachable Situations Analyzing a Suddenly Slow System Structural System Performance Root Cause Analysis Analyzing Memory Issues Analyzing CPU Issues Analyzing Expensive Statements Issues Analyzing Disk and I/O Issues Proactive Monitoring and Performance Safeguarding Configuring SAP HANA Alerting Framework Setting up SAP HANA Workload Management Using SAP HANA Capture and Replay Additional course details: Nexus Humans SAP HANA 2.0 SPS04 - Using Monitoring and Performance Tools training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP HANA 2.0 SPS04 - Using Monitoring and Performance Tools course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is for IT professionals who manage on-premises Windows Server environments and want to use Azure to manage server workloads and run their virtual workloads on Windows Server 2019. They also want to use existing Microsoft System Center products to implement and manage software-defined datacenters with Windows Server 2019. Overview Describe the Azure Stack portfolio, including Azure Stack HCI, Azure Stack Hub, and Azure Stack Edge Describe the Azure Stack HCI core technologies and management tools. Describe the process of a typical Azure Stack HCI implementation. Identify Azure Stack HCI hybrid capabilities. Implement, manage, and maintain workloads on Azure Stack HCI. Plan for and implement Azure Stack HCI Storage, including Storage QoS and Storage Replica. Plan for Azure Stack HCI Networking. Implement Software Defined Networks in Azure Stack HCI. This three-day course WS-013T00-A is intended primarily for IT Professionals who already have significant experience with managing an on-premises Windows Server environment. Its purpose is to cover advanced topics related to Windows Server software-defined datacenter, Azure Stack HCI, and other Azure Stack products. The course also describes the use of existing Microsoft System Center products to implement and manage software-defined datacenters with Windows Server 2019. This course is advanced and is designed for people that want to run their virtual workloads on Windows Server 2019 at medium-to-large scale using software-defined datacenter and hyper-converged principles. Introducing Azure Stack HCI Overview of Azure Stack HCI Overview of Azure Stack HCI technologies Overview of Azure Stack HCI management tools Overview of the Azure Stack HCI hybrid capabilities Operating and maintaining Azure Stack HCI Implementing and managing workloads on Azure Stack HCI Maintaining Azure Stack HCI Planning for and implementing Azure Stack HCI storage Overview of Azure Stack HCI Storage core technologies Planning for Storage Spaces Direct in Azure Stack HCI Implementing a Storage Spaces Direct-based hyper-converged infrastructure Managing Storage Spaces Direct in Azure Stack HCI Planning for and implementing Storage QoS Planning for and implementing Storage Replica Planning for and implementing Azure Stack HCI networking Overview of Azure Stack HCI core networking technologies Overview of network virtualization and Software-Defined Networking Planning for and implementing Switch Embedded Teaming Planning for and implementing Datacenter Firewall Planning for and implementing Software Load Balancing Planning for and implementing RAS Gateways

Duration 3.25 Days 19.5 CPD hours This course is intended for This course is intended for IT administrators with a minimum 2-5 years of experiencing working with Microsoft Windows Server, Windows 10, and Office 365 licensing. The course will utilize a pre-provisioned lab environment which includes Microsoft 365 E5 licenses and Enterprise Mobility and Security E5 licenses for each student. Powershell management topics will be discussed where applicable in the respective topics. This course will address Windows devices only enrolled in Intune. Configuring and Licensing Intune Endpoint Manager - quick discussion, portal access Discuss which licenses include Intune Discuss Microsoft Intune device-only subscription Discuss Azure Active Directory basic, P1, P2 licensing Intune setup and overview of capabilities Supported configurations Logging in and using Intune Admin portal via Azure Portal and via Endpoint manager site Configure a domain name (needed to support labs though may be done already for E1B/district) Add users and groups in Azure Portal Configure Azure AD connect and discuss AAD Connect Health Assigning licenses manually, via Powershell, and via AAD groups Set the MDM authority and enable device enrollment Add Apps to Intune - covered in detail in a later topic Configuring device profiles - covered in detail in a later topic Company Portal discussion - covered in detail in a later topic Configure app policies - covered in detail in a later topic Windows device management What is co-management - brief discussion on Endpoint Manager with Configuration Manager Registering, joining, hybrid join to Azure AD Enrollment method capabilities Azure AD joined Azure AD joined with Autopilot (User driven mode) Azure AD joined with Autopilot (Self deploying mode) Autopilot pre-provisioned deployment (formally known as white-glove) Device group tags for profile deployment Troubleshooting Autopilot Policy conflicts Known issues Using Powershell to connect to and manage Intune Software deployment Add apps to Intune Windows Store apps Microsoft Store for Business apps LOB apps - Sideloading Adding Win32 apps Running Powershell Scripts on devices Assigning Apps Monitor Apps Discovered Apps Configure Apps App Configuration Policies Office app policys Custom OMA-URI Policies Troubleshooting Managing devices Windows 10 Feature Updates Update rings to manage updates Mapping drives to SMB shares Discuss OneDrive for Business Manage Enterprise Wireless - Windows Configuration Designer, provisioning packages Implementing Conditional Access - device based, app based Printer management Universal Print Deploying printer settings Remote administration Intune Device Management Inventory Fresh Start Full Scan Remote Lock Restart Sync devices Bulk device actions Teamviewer integration requirements Intune Reporting Accessing Reports Exporting Reports using Graph

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family. Overview After completing this course, students will be able to: Configure Dynamics 365 Commerce Headquarters Configure products, prices, discounts, loyalty, and affiliations Manage Point of Sale (POS) in Dynamics 365 Commerce Configure and Manage Dynamics 365 Commerce call centers Manage e-commerce Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role Module 1: Get started with Dynamics 365 Commerce Introduction to Unified Commerce platform Dynamics 365 Commerce architecture Deployment of Dynamics 365 Commerce Hardware and peripherals Module 2: Configure Commerce Headquarters Configure prerequisites and Commerce parameters Configure and maintain payment processing Configure Commerce Data Exchange (CDX) Configure delivery modes and charges Configure and work with statements Module 3: Products and Merchandising Product information management Merchandising in Dynamics 365 Commerce Product recommendations and product discovery Module 4: Retail Pricing Manage Pricing Manage discounts and promotions Module 5: Loyalty and customer experience Customer Management Loyalty and affiliations Module 6: Point of sale Introduction to POS Channel Setup Configure Cash and Shift management Worker Setup Point of Sale Setup Customer management at POS Transaction processing Inventory processing End of day processing Reporting Configure and work with Task management Test POS Maintain registers and devices Localization Module 7: Configure and work with call centers in Dynamics 365 Commerce Configure channel Configure Product Catalogs Configure Order Holds Create call center orders Configure call center directed selling Configure Returns and Refunds Configure continuity orders and installment billing Module 8: Work with E-Commerce in Dynamics 365 Commerce Describe e-commerce core capabilities Configure an E-Commerce Channel in Dynamics 365 HQ Configure an E-Commerce site Configure and manage E-Commerce site content Describe & Demonstrate digital asset management Configure business-to-business (B2B) site Configure Ratings and reviews functionality Demonstrate E-Commerce Order Processing Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce Configure and work with Stock replenishment Configure and work with Order fulfillment Module 10: Work with Dynamics 365 Fraud Protection Overview of Dynamics Fraud Protection Describe Dynamics Fraud Protection Services Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce Additional course details: Nexus Humans MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of the fundamentals of coding and basics of C++ and object-oriented programming concepts. This course is for Non-Developers, or anyone who wants to have a basic understanding of and learn how to code C++ applications and syntax Overview Companies are constantly challenged to keep their applications, development projects, products, services (and programmers!) up to speed with the latest industry tools, skills, technologies and practices to stay ahead in the ever-shifting markets that make up today's fiercely competitive business landscape. The need for application, web and mobile developers and coders is seemingly endless as technologies regularly change and grow to meet the modern needs of demanding industries and clients. C++ and Programming Basics for Non-Programmers is a five-day, basic-level training course geared for IT candidates who have little or no prior experience in computer programming. Throughout this gentle introduction to programming and C++, students will learn to create applications and libraries using C++ using best practices and sound OO development techniques for writing object-oriented programs in C++. Special emphasis is placed on object-oriented concepts and best practices throughout the training. Fundamentals of the Program Development Cycle Computer Architecture The Notion of Algorithms Source Code vs. Machine Code Compile-Time vs. Run-Time Software Program Architecture Standalone Client/Server Distributed Web-Enabled IDE (Interactive Development Environment) Concepts Looping Constructs Counter-Controlled Repetition Sentinel-Controlled Repetition Nested Control Constructs break and continue Statements Structured Programming Best Practices Writing Methods (Functions) Static vs. Dynamic Allocation Declaring Methods Declaring Methods with Multiple Parameters Method-Call Stack Scope of Declarations Argument Promotion and Casting Designing Methods for Reusability Method Overloading Arrays Purpose of Arrays Declaring and Instantiating Arrays Passing Arrays to Methods Multidimensional Arrays Variable-Length Argument Lists Using Command-Line Arguments Using Environment Variables Deeper Into Classes and Objects Controlling Access to Class Members Referencing the Current Object Using this Overloading Constructors Default and No-Argument Constructors Composition of Classes Garbage Collection and Destructors The finalize Method Static Class Members Defining Classes Using Inheritance Application Development Fundamentals Structure of a C++ Program Memory Concepts Fundamental Data Type Declarations Fundamental I/O Concepts Fundamental Operators Arithmetic Operators Logical Operators Precedence and Associativity Building and Deploying a C++ Program Superclasses and Subclasses Advantages of Using Inheritance protected Class Members Constructors in Subclasses Increasing Convenience by Using Polymorphism Purpose of Polymorphic Behavior The Concept of a Signature Abstract Classes and Methods final Methods and Classes Purpose of Interfaces Using and Creating Interfaces Common Interfaces of the C++ API Files and Streams Concept of a Stream Class File Sequential Access Object Serialization to/from Sequential Access Files Fundamental Searching and Sorting Introduction to Searching Algorithms Linear Search Binary Search Introduction to Sorting Algorithms Selection Sort Insertion Sort Merge Sort Fundamental Data Structures Dynamic Memory Allocation Linked Lists Stacks Queues Trees Exception Handling Types of Exceptions Exception Handling Overview Introduction to Classes and Objects Classes, Objects and Methods Object Instances Declaring and Instantiating a C++ Object Declaring Methods set and get Methods Initiating Objects with Constructors Primitive Types vs. Reference Types Flow Control Conditional Constructs Exception Class Hierarchy Extending Exception Classes When to Throw or Assert Exceptions Formatted Output printf Syntax Conversion Characters Specifying Field Width and Precision Using Flags to Alter Appearance Printing Literals and Escape Sequences Formatting Output with Class Formatter Strings, Characters and Regular Expressions Fundamentals of Characters and Strings String Class String Operations StringBuilder Class Character Class StringTokenizer Class Regular Expressions Regular Expression Syntax Pattern Class Matcher Class Fundamental GUI Programming Concepts Overview of Swing Components Displaying Text and Graphics in a Window Event Handling with Nested Classes GUI Event Types and Listener Interfaces Mouse Event Handling Layout Managers Additional course details: Nexus Humans C Plus Plus and Programming Basics for Non-Programmers (TTCP2000) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C Plus Plus and Programming Basics for Non-Programmers (TTCP2000) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This class is designed for email digital marketers who manage the email channel for their organization. Whether you are new to Marketing Cloud or looking for tips on how to improve your existing customer journeys, this class is a great place to start. No prior knowledge of Marketing Cloud is needed. Overview When you complete this course, you will be able to: Explain compliance concepts to ensure optimal deliverability. Use tools within Marketing Cloud to uphold deliverability standards. Utilize Email Design best practices to ensure the best customer experience. Develop effective, relevant messages using Content Builder. Design and test different delivery methods and options when sending an email message. Design and execute customer journeys using automation tools within Marketing Cloud. Differentiate the use cases for different automation activities in Automation Studio and Journey Builder. Define fundamental data management and structure terminology. Use data segmentation tools to create targeted emails. Apply a simple data model concept to a real-world scenario. Define subscriber statuses, unsubscribe methods, and preferences. Analyze marketing campaigns using common KPIs. Solve a common marketing problem using troubleshooting guidance. Prioritize testing methods and tools to ensure quality control. Explain fundamental account and sending administration. Know where to go for more information, guidance, and support. Describe capabilities across the platform. Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way. Course Outline Introduction to Salesforce Marketing Cloud Administration Subscriber and Data Management Email Message Design and Creation Message Testing, Delivery, and Email Marketing Best Practices Marketing Automation Analytics and Troubleshooting Summary

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback