Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Duration 3 Days 18 CPD hours This course is intended for This advanced course is designed for those individuals who are responsible for operating and managing the operation of an IBM i system. Overview Explain the concept of how LPAR works Explain the functions served by the HMC Explain how user versus resource security are implemented Explain the difference between group profiles and authorization lists Describe how adopted authority works Describe how work is managed on the system and the concepts of the performance tuning process on the system Explain how Management Central can be used to manage a single system or a network of System i servers Perform the steps to create a basic CL program using both the traditional (PDM and SEU) and the newer GUI (RSE and LPEX) application development tools Perform the steps to create a menu using SDA Provide some tips on how you can improve your operations This course is designed to enhance the skills of an IBM i System Operator. This course explains the concept of how LPAR works and discusses the functions provided by the HMC LPAR concepts and overview . Console options and HMC overview . IASP concepts and overview . Security concepts and overview . System values . User security (user and group profiles) . Resource security . Authorization lists and adopted authority . Management Central overview . Commands and tasks using Management Central . Inventory using Management Central . System values using Management Central . Other Management Central functions . Work management: Concepts and overview . Work management: Subsystem concepts and overview . Work management: Job processing concepts and interactive jobs . Work management: Job processing concepts of other job types . Work management: Submitting and tracking of batch jobs . Programming concepts . CL programming concepts . Using PDM and SEU to create a CL program . Starting and setting up RSE . Creating a CL program using RSE and LPEX Editor . Creating a menu using SDA . Tips for improved operation .
Duration 3 Days 18 CPD hours This course is intended for Security Engineers Network Engineers Overview Upon completion of this course, students will be able to: Deploy gateways using the Gaia web interface Configure a Security Policy Learn about managing and monitoring a secure network Upgrade and configure a Security Gateway to implement a virtual private network for both internal and external, remote users The growing frequency and sophistication of security threats makes protecting your organization more difficult every year. Check Point?s integrated products provide end-to-end security from the enterprise to the cloud to your mobile worker?s personal devices. They prevent and mitigate cyberattacks and limit the data theft that often results from these threats. Introduction to Check Point TechnologyDeployment PlatformsIntroduction to the Security PolicyMonitoring Traffic & ConnectionsNetwork Address TranslationUsing SmartUpdateUser Management & AuthenticationIdentity AwarenessIntroduction to Check Point VPNsSmartLog
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is designed for experienced Integration Specialists and Senior-Level Developers with experience in application development, messaging middleware applications, and transport protocols such as HTTP and FTP. Overview Describe the features and uses of the IBM Integration BusDevelop, deploy, and test message flow applicationsGenerate message flow applications from predefined patternsUse IBM Integration Bus problem determination aids to diagnose and solve development and runtime errorsDescribe the function and appropriate use of IBM Integration Bus processing nodesWrite basic Extended Structured Query Language and Java programs to transform dataUse the IBM Graphical Data Mapping editor to transform dataDefine, use, and test simple XML and Data Format Description Language (DFDL) data modelsDescribe supported transport protocols and how to call them in message flows This course teaches you how to use IBM Integration Bus to develop, deploy, and support message flow applications. Students will learn how to construct applications to transport and transform data. Course Outline Course introduction Introduction to IBM Integration Bus Application development fundamentals Exercise: Importing and testing a message flow Creating message flow applications Exercise: Creating a message flow application Connecting to IBM MQ Exercise: Connecting to IBM MQ Controlling the flow of messages Exercise: Adding flow control to a message flow application Modeling the data Exercise: Creating a DFDL model Processing file data Exercise: Processing file data Using problem determination tools and help resources Exercise: Using problem determination tools Exercise: Implementing explicit error handling Mapping messages with the Graphical Data Mapping editor Referencing a database in a message flow application Exercise: Referencing a database in a map Using Compute nodes to transform messages Exercise: Transforming data by using the Compute and JavaCompute nodes Processing JMS, HTTP, and web service messages Preparing for production Exercise: Creating a runtime-aware message flow Course summary Additional course details: Nexus Humans WM666 IBM Integration Bus V10 Application Development I training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM666 IBM Integration Bus V10 Application Development I course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Technical professionals who support, install, deploy or administer Check Point Software Blades. Overview Interpret the concept of a Firewall and understand the mechanisms used for controlling network traffic.Describe the key elements of Check Point?s unified Security Management Architecture.Recognize SmartConsole features, functions and tools.Understand Check Point deployment options.Describe the basic functions of Gaia.Describe the essential elements of a Security Policy.Understand how traffic inspection takes place in a unified Security Policy.Summarize how administration roles and permissions assist in managing policy.Recall how to implement backup techniques.Understand the Check Point policy layer concept.Recognize Check Point security solutions and products and how they work to protect your network.Understand licensing and contract requirements for Check Point security products.Identify tools designed to monitor data, determine threats and recognize performance improvements.Identify tools designed to respond quickly and efficiently to changes in gateways, tunnels, remote users, traffic flow patterns, and other activities.Understand Site-to-Site and Remote Access VPN deployments and communities.Understand how to analyze and interpret VPN traffic.Recognize how to define users and user groups.Understand how to manage user access for internal and external users.Understand the basic concepts of ClusterXL technology and its advantages.Understand how to perform periodic administrator tasks as specified in administrator job descriptions. Provide an understanding of basic concepts and skills necessary to configure Check Point Security Gateway and Management Software Blades. Introduction to Check Point Technology Security Policy Management Policy Layers Check Point Security Solutions and Licensing Traffic Visibility Basic Concepts of VPNManaging User Access Working with ClusterXLAdministrator Task Implementation Additional course details: Nexus Humans Check Point Cyber Security Administrator (CCSA R80.10) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Check Point Cyber Security Administrator (CCSA R80.10) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for Students for AZ-600: Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack Hub are interested in becoming Azure Stack Hub operators who provide cloud services to end users or customers from within their own datacenter using Azure Stack Hub. Azure Stack Hub operators responsibilities include planning, deploying, packaging, updating, and maintaining the Azure Stack Hub infrastructure. They also offer hybrid cloud resources and requested services and manage infrastructure as a service (IaaS) and platform as a service (PaaS). Overview Prepare for Azure Stack Hub deployment Manage infrastructure certificates for Azure Stack Hub Manage Azure Stack Hub registration Configure an Azure Stack Hub home directory Provision a service principal for Azure Stack Hub Recommend a business continuity disaster recovery (BCDR) strategy Manage Azure Stack Hub by using privileged endpoints Manage Azure Stack Hub Marketplace Offer App Services and Event Hub resource providers Manage usage and billing This course teaches Azure administrators and Azure Stack Hub operators how to plan, deploy, package, update, and maintain the Azure Stack Hub infrastructure. Lessons include deploying Azure Stack Hub, managing the Azure Stack Hub Marketplace, offering App Services and Event Hub resource providers, managing Azure Stack Hub registration, and maintaining system health. Overview of Azure Stack Hub Azure Stack Hub Datacenter integration Azure Stack Hub PowerShell Module review questions Provide Services Manage Azure Stack Hub Marketplace Offer an App Services resource provider Offer an Event Hubs resource provider Offer services Manage usage and billing Module review questions Implement Data Center Integration Prepare for Azure Stack Hub deployment Manage Azure Stack Hub registration Module review questions Manage Identity and Access for Azure Stack Hub Manage multi-tenancy Manage access Module review questions Manage the Azure Stack Hub Infrastructure Manage system health Azure Monitor on Azure Stack Hub Plan and configure business continuity and disaster recovery Manage capacity Update infrastructure Manage Azure Stack Hub by using privileged endpoints Module review questions Additional course details: Nexus Humans AZ-600T00 Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack Hub training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-600T00 Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack Hub course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for The target audience for this course includes: Software testers (both technical and user acceptance testers), Test analysts, Test engineers, Test consultants, Software developers, Managers including test managers, project managers, quality managers. Overview By the end of this course, an attendee should be able to: perform effective testing of software, be aware of techniques and standards, have an awareness of what testing tools can achieve, where to find more information about testing, and establish the basic steps of the testing process. This is an ISTQB certification in software testing for the US. In this course you will study all of the basic aspects of software testing and QA, including a comprehensive overview of tasks, methods, and techniques for effectively testing software. This course prepares you for the ISTQB Foundation Level exam. Passing the exam will grant you an ISTQB CTFL certification. Fundamentals of Testing What is Testing? Typical Objectives of Testing Testing and Debugging Why is Testing Necessary? Testing?s Contributions to Success Quality Assurance and Testing Errors, Defects, and Failures Defects, Root Causes and Effects Seven Testing Principles Test Process Test Process in Context Test Activities and Tasks Test Work Products Traceability between the Test Basis and Test Work Products The Psychology of Testing Human Psychology and Testing Tester?s and Developer?s Mindsets Testing Throughout the Software Development Lifecycle Software Development Lifecycle Models Software Development and Software Testing Software Development Lifecycle Models in Context Test Levels Component Testing Integration Testing System Testing Acceptance Testing Test Types Functional Testing Non-functional Testing White-box Testing Change-related Testing Test Types and Test Levels Maintenance Testing Triggers for Maintenance Impact Analysis for Maintenance Static Testing Static Testing Basics Work Products that Can Be Examined by Static Testing Benefits of Static Testing Differences between Static and Dynamic Testing Review Process Work Product Review Process Roles and responsibilities in a formal review Review Types Applying Review Techniques Success Factors for Reviews Test Techniques Categories of Test Techniques Choosing Test Techniques Categories of Test Techniques and Their Characteristics Black-box Test Techniques Equivalence Partitioning Boundary Value Analysis Decision Table Testing State Transition Testing Use Case Testing White-box Test Techniques Statement Testing and Coverage Decision Testing and Coverage The Value of Statement and Decision Testing Experience-based Test Techniques Error Guessing Exploratory Testing Checklist-based Testing Test Management Test Organization Independent Testing Tasks of a Test Manager and Tester Test Planning and Estimation Purpose and Content of a Test Plan Test Strategy and Test Approach Entry Criteria and Exit Criteria (Definition of Ready and Definition of Done) Test Execution Schedule Factors Influencing the Test Effort Test Estimation Techniques Test Monitoring and Control Metrics Used in Testing Purposes, Contents, and Audiences for Test Reports Configuration Management Risks and Testing Definition of Risk Product and Project Risks Risk-based Testing and Product Quality Defect Management Tool Support for Testing Test Tool Considerations Test Tool Classification Benefits and Risks of Test Automation Special Considerations for Test Execution and Test Management Tools Effective Use of Tools Main Principles for Tool Selection Pilot Projects for Introducing a Tool into an Organization Success Factors for Tools Additional course details: Nexus Humans ISTQB Software Testing Certification Training - Foundation Level (CTFL) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Software Testing Certification Training - Foundation Level (CTFL) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This is an Intermediate and beyond-level Tableau course geared for experienced Tableau users who wish to leverage Tableau's more advanced capabilities. Overview This skills-focused course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: Understand what data works best with Tableau Desktop and how to shape and clean it appropriately to get Learn how to maximize flexibility from Tableau Desktop. Learn how Tableau Prep folds into the analytic cycle, and when to prep data in Tableau Prep vs. Tableau Desktop. Understand the terminology used in Tableau Prep. Know how Tableau Prep approaches data sampling. Create and understand data prep flows that address common scenarios encountered in data preparation, as applied to common data use cases Know how to view data prepared in Tableau Prep using Tableau Desktop. Understand data exploration and validation in Tableau Prep and Tableau Desktop. Geared for experienced Tableau Users, Tableau Prep Building (Tableau Data Prep) for Experienced Users is a two-day hands-on course designed to provide you with the tools and knowledge of how to prepare and shape data in Tableau Prep. It?s best suited for people who have 3-6 months experience in Tableau Desktop and are somewhat familiar with writing calculations. Throughout the course, our instructors will take you from conceptual data preparation material to creating useful Tableau Prep flows that can be output to Tableau Desktop for analysisNOTE: The Tableau Training Series is independent-format training that can be tuned and adjusted to best meet your needs. Our materials are flexible, comprehensive, and are always instructed by a senior instructor with a deep understanding of Tableau and its most current features, benefits and functionality in a wide array of uses. This is not Official Tableau Training. Course Outline Introduction to the workspace Introduction to the workflow Data literacy concepts Connecting to and configuring data Exploring data Cleaning data Preferred data structures in Tableau Shaping data Combining data Opening a data sample and creating an output file Best practices for data preparation Complex flows Starting with a question Hands-on data preparation Additional course details: Nexus Humans Tableau Prep Building (Tableau Data Prep) for Experienced Users (TTDTAB010) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Tableau Prep Building (Tableau Data Prep) for Experienced Users (TTDTAB010) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for anybody interested in learning what is Azure Services, considering a job or career in Azure Services, or considering obtaining a Microsoft certification in Azure Services Overview Upon successful completion of this course, students will be aware of the key topics and concepts taught in the full two-day AZ-900T00 Microsoft Azure Fundamentals Course. This course is a robust introduction to key topics and concepts in the full two-day AZ-900T00: Microsoft Azure Fundamentals course.ÿ The 2-day AZ-900T00 course includes hands-on labs and is the core foundation class that many other Azure courses build off. Core Azure Concepts Introduction to Azure fundamentals Azure fundamental concepts Core Azure architectural components Overview of Core Azure Services Azure database and analytics services Azure compute services Azure Storage services Azure networking services Overview of Core Solutions and Management Tools on Azure Artificial Intelligence Monitoring service for visibility, insight, and outage mitigation Introduction to tools used to manage and configure your Azure environment Azure IoT service for your application Overview of General Security and Network Security Features Protect against security threats on Azure Secure network connectivity on Azure Overview of Identity, Governance, Privacy, and Compliance Features Examine privacy, compliance, and data protection standards on Azure Overview of Azure Cost Management and Service Level Agreements Manage your Azure costs Azure services, SLAs, and service lifecycle
Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals willing to learn about Microsoft Cloud for Sustainability. It is targeting and will be most beneficial to the following two roles: cloud specialist and sustainability industry technologist.ÿ As a result of attending this course, the learner should be able to understand the sustainability concepts and how the business thinks of tracking and reporting emissions, describe Microsoft Cloud for Sustainability customer scenarios, and configure the features of Microsoft Sustainability Manage. Prerequisites AZ-900T00 Microsoft Azure Fundamentals and PL-900T00 Microsoft Power Platform Fundamentals PL-900T00 Microsoft Power Platform Fundamentals 1 - Set up your training environmentPL-900T00 Microsoft Power Platform Fundamentals 2 - Microsoft Cloud for Sustainability overview Key concepts in sustainability Microsoft?s sustainability journey About Microsoft Cloud for Sustainability 3 - Microsoft Sustainability Manager concepts Organization setup Data ingestion Reference data for Sustainability Manager Emissions calculations Calculation profiles Libraries and factor mappings Factor mappings Analytical reports Sustainability scorecards and goals PL-900T00 Microsoft Power Platform Fundamentals Additional course details:PL-900T00 Microsoft Power Platform Fundamentals Nexus Humans IC-002T00: Microsoft Cloud for Sustainability training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IC-002T00: Microsoft Cloud for Sustainability course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.