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Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles: Network Designers Network Administrators Network Engineers Systems Engineers Data Center Engineers Consulting Systems Engineers Technical Solutions Architects Cisco Integrators/Partners Field Engineers Server Administrators Network Managers Storage Administrators Cisco Integrators and Partners Overview After completing the course, you should be able to: Describe Cisco ACI Fabric Infrastructure and basic Cisco ACI concepts Describe Cisco ACI policy model logical constructs Describe Cisco ACI basic packet forwarding Describe external network connectivity Describe VMM Integration Describe Layer 4 to Layer 7 integrations Explain Cisco ACI management features The Implementing Cisco Application Centric Infrastructure (DCACI) v1.2 course shows you how to deploy and manage the Cisco© Nexus© 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI©) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification.This course helps prepare you for the following exam:300-620 Implementing Cisco Application Centric Infrastructure (DCACI) Introducing Cisco ACI Fabric Infrastructure and Basic Concepts What Is Cisco ACI? Cisco ACI Topology and Hardware Describing Cisco ACI Policy Model Logical Constructs Cisco ACI Logical Constructs Tenant Describing Cisco ACI Basic Packet Forwarding Endpoint Learning Basic Bridge Domain Configuration Knob Introducing External Network Connectivity Cisco ACI External Connectivity Options External Layer 2 Network Connectivity Introducing VMM Integration VMware vCenter VDS Integration Resolution Immediacy in VMM Describing Layer 4 to Layer 7 Integrations Service Appliance Insertion Without ACI L4-L7 Service Graph Service Appliance Insertion via ACI L4-L7 Service Graph Explaining Cisco ACI Management Out-of-Band Management In-Band Management

Duration 62.5 Days 375 CPD hours Cisco Learning Library: Data Center offers a subscription to Cisco online data center training, including certifications, products, and technologies.This comprehensive technical training library offers full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials Data Center Library Certification Courses CCNP Data Center Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0 Designing Cisco Data Center Infrastructure (DCID) v7.0 Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0 Implementing Cisco Application Centric Infrastructure (DCACI) v1.0 Configuring Cisco MDS 9000 Series Switches (DCMDS) Implementing Automation for Cisco Data Center Solutions (DCAUI) CCIE Data Center Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0 Product and Technology Training Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0 Understanding Cisco Data Center Foundations (DCFNDU) v1.0 Implementing Cisco Application Centric Infrastructure (DCACI) v1.0 Introducing Cisco NX-OS Switches and Fabrics in the Data Center (DCINX) v1.0 Configuring Cisco NX-OS Switches and Fabrics in the Data Center (DCCNX) v1.0 Designing Cisco Data Center Infrastructure (DCID) v7.0 Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0 Implementing Cisco Application Centric Infrastructure?Advanced (DCACIA) v1.0 Introducing Cisco Unified Computing System (DCIUCS) v1.0 Configuring Cisco Unified Computing System (DCCUCS) v1.0 Implementing Cisco Tetration Analytics (DCITET) v1.0 Cisco MDS 9000 Series Switches Overview (DCMDSO) v1.0 Configuring Cisco Nexus 9000 in NX-OS Mode (C9KNX) v1.2 Configuring Cisco Nexus 9000 Series Switches in ACI Mode (DCAC9K) v3.0 Introducing Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) v2.1 Configuring VXLANs on Cisco Nexus 9000 Series Switches (DCVX9K) v1.0 Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v4.1 Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.1 Introducing Cisco MDS 9000 Series Switches (DCIMDS) v1.0 Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0 Introducing Automation for Cisco Solutions (CSAU) v1.0 Implementing Cisco HyperFlex (DCIHX) v1.2 Configuring the Cisco Nexus Data Center Transport (CCNDC-T) v2.0 Configuring the Cisco Nexus Data Center Virtual Machines (CCNDC-V) v2.0 Additional course details: Nexus Humans Cisco Digital Learning Data Center training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Digital Learning Data Center course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for post-sales audiences and is aimed at channel partners, customer network engineers and administrators whose interest is focused around designing a scalable infrastructure with the FlexPod. Overview Upon completing this course, you will be able to meet these overall objectives: Describe the FlexPod data center solutions and architecture Identify FlexPod workload sizing and technical specifications Describe the FlexPod deployment and management strategies The goal of this course is to evaluate the FlexPod solution design process in regards to the contemporary data center challenges. The course provides a comprehensive understanding of the reconnaissance and analytics to assess computing solution performance characteristics and requirements. In addition this course will describe the hardware components of the FlexPod and the process for selecting proper hardware for a given set of requirements. FlexPod Data Center Solutions and Architecture Describe data center elements Identify data center business challenges Identify data center environmental challenges Identify data center technical challenges Describe the data center consolidation trend Describe the FlexPod solution Identify the benefits of FlexPod Describe FlexPod platforms Describe FlexPod validated and supported designs Identify the supported Cisco UCS components Identify the supported Cisco Nexus switch components Identify the supported NetApp storage components FlexPod Workload Sizing and Technical Specifications Describe FlexPod performance characteristics Describe server virtualization performance characteristics Describe desktop virtualization performance characteristics Describe reconnaissance and analysis tools Describe the process for deploying analysis tools Configure the Microsoft MAP Toolkit Identify FlexPod Design components Describe FlexPod Sizing considerations Employ Cisco UCS Application Sizer Employ Cisco UCS VXI Resource Comparison tool Describe NetApp Solution Builder Sizing tool FlexPod Deployment and Management Strategies Describe key FlexPod LAN features Describe key FlexPod SAN features Identify FlexPod server provisioning features List FlexPod high availability features Describe supported FlexPod SAN features Describe FlexPod virtual storage tiering features Identify Cisco FlexPod validated designs Identify FlexPod data center with VMware vSphere 5.1 Identify FlexPod data center with VMware vSphere 5.1 with Cisco Nexus 7000 Identify FlexPod data center with Microsoft Private Cloud Enterprise Design Guide Identify FlexPod Select with Cloudera's Distribution including Apache Hadoop (CDH) Identify FlexPod Cisco Nexus 7000 and NetApp MetroCluster for multisite deployment Identify data center operations and management challenges Describe FlexPod validated management solutions Describe Cisco UCS Director turnkey solutions Identify Cisco UCS Director management types Describe Cisco UCS Director automation Describe self-service provisioning and reporting Identify the customer challenges and goals Describe the workload analysis Describe the component selection process Review the selected component Analyze the solution Additional course details: Nexus Humans Cisco Designing the FlexPod Solution (FPDESIGN) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Designing the FlexPod Solution (FPDESIGN) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner should be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center. Demonstrate how to install, administer, and provide security for the Cisco Unified Intelligence Center solution. Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports. Provide a detailed description of how custom reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) and new data sources can be created to meet specific customer requirements. Deploying Cisco Unified Intelligence Center (DUIC) 1.0 is a three-day ILT course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources easier on the customer and, at the same time, present a consistent user interface and a common tool to access the varied data across multiple Cisco product families. Course Outline Module 1: Cisco Unified Intelligence Center Overview. Module 2: Cisco Unified Intelligence Center Installation, Administration, and Security. Module 3: Cisco Unified Intelligence Center Reports. Module 4: Cisco Unified Intelligence Center Custom Reporting Additional course details: Nexus Humans Cisco Deploying Cisco Unified Intelligence Center v1.1 (DUIC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Deploying Cisco Unified Intelligence Center v1.1 (DUIC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Engineers Network Engineers Technical Architects Technical Support Personnel Channel Partners Resellers Overview Upon completing the course, the learner will be able to meet these overall objectives: Describe Cisco SD-Access and how it relates to Cisco DNA Orchestrate a Cisco SD-Access solution using the Cisco DNA Center™ orchestration platform Use the Network Data Platform to demonstrate the assurance and analytics capabilities of SD-Access The Deploying Cisco SD-Access (ENSDA) v1.0 course is an instructor-led, lab based, hands-on course that teaches students how to successfully deploy the Cisco© Software-Defined Access (SD-Access) solution within their enterprise networks. The course discusses how Cisco SD-Access fits into the Cisco Digital Network Architecture (Cisco DNA?). It covers SD-Access fundamentals, provisioning, policies, wireless integration, border operations, and migration strategies. Module 1: Cisco SD-Access Overview Lesson 1: Exploring Cisco SD-Access Lesson 2: Describing the Cisco SD-Access Architecture Lesson 3: Exploring Cisco DNA Center Lesson 4: Configuring Underlay Automation Module 2: Cisco SD-Access Implementation Lesson 1: ISE Integration in DNA Center Lesson 2: Policy Provisioning Basics Lesson 3: Navigating and Managing the Policy Application Workflows Module 3: Cisco SD-Access Border Operations Lesson 1: Cisco SD-Access Deployment Models Lesson 2: Connecting the Fabric to External Domains Module 4: Wireless Integration Orchestration Lesson 1: Integrating Wireless with the Cisco SD-Access Solution Lesson 2: Workflow of Cisco SD-Access Wireless Lesson 3: Cisco SD-Access Wireless Network Design Lesson 4: Cisco SD-Access Wireless Basic Operation Module 5: Cisco SD-Access Assurance and Migration Lesson 1: Cisco Network Data Platform Lesson 2: Cisco SD-Access Migration Strategies

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course are as follows: Technical professionals, including system engineers, technical support personnel, channel partners, and resellers, who need to know how to deploy Cisco ASR 9000 Series routers in their network environment Overview Upon completing this course, the learner will be able to meet these overall objectives: Major features and benefits of a Cisco ASR 9000 Series router Major features and benefits of the Cisco IOS XR Software operating system Data flow through the Cisco ASR 9000 Series router Configure the Cisco ASR 9000, back out of configuration changes, and restore older versions of the configuration Install the Cisco IOS XR operating system, package information envelopes (PIEs), and software maintenance updates (SMUs) Enable multicast routing on a Cisco ASR 9000 Series router Configure Multiprotocol Label Switch-Traffic Engineering (MPLS-TE) on a Cisco ASR 9000 Series router Configure Layer 3 VPN services Configure Ethernet link bundles Configure local E-Line L2VPN Configure Ethernet over MPLS E-Line L2VPN Configure EoMPLS with pseudowire backup Configure local E-LAN L2VPN Configure link-based Ethernet operations, administration, and maintenance (E-OAM) Configure virtual private LAN service (VPLS) L2VPN Configure VPLS with Border Gateway Protocol (BGP) autodiscover Configure service-based connectivity fault management (CFM) Multiple Spanning Tree-Access Gateway (MST-AG) Configure Layer 2 multicast features Basic QoS implementation How to configure and verify network virtualization (nV) on the ASR 9000 series In this 4-day course, Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE), you will learn about the features and functions of the Cisco ASR 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware; software; Layer 2 and Layer 3 services; Layer 2 and Layer 3 multicast; operations, administration, and management (OAM); quality of service (QoS) features; and network virtualization. Course Outline Introduction to the Cisco ASR 9000 Aggregation Series Cisco ASR 9000 Hardware Cisco IOS XR Software Overview Cisco IOS XR Software Basics Cisco IOS XR Software Installation Cisco IOS XR Software Operations Cisco IOS XR Routing Protocols Layer 3 Multicast Cisco IOS XR MPLS Cisco IOS XR Layer 3 VPN Cisco ASR 9000 Layer 2 Architecture Cisco ASR 9000 Point-to-Point Layer 2 Services Cisco ASR 9000 Multipoint Layer 2 Services Cisco ASR 9000 Operations, Administration, and Maintenance Cisco ASR 9000 Layer 2 Multicast Cisco ASR 9000 QoS Cisco ASR 9000 Network Virtualization Additional course details: Nexus Humans Cisco ASR 9000 Aggregation Services Router Series Essentials v6.1 (ASR9KE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco ASR 9000 Aggregation Services Router Series Essentials v6.1 (ASR9KE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Duration 5 Days 30 CPD hours This course is intended for Data center systems engineers Field engineers Architects Cisco partners using Cisco Nexus Series switch platforms Overview After taking this course, you should be able to: Describe the platforms that make the Cisco Nexus 9000, 7000, 3000, and 2000 product families Describe Cisco Nexus platform implementations Explain Cisco Nexus platform management Describe Port Channels and Virtual Port Channels Configure First Hop Redundancy protocols Configure security features of Cisco Nexus devices Describe the Cisco Nexus devices routing and forwarding Describe Virtual Extensible LAN (VXLAN) Describe Quality of Service (QoS) on Cisco Nexus Devices Explain system management and monitoring processes Describe Cisco NX-OS programmability Describe Cisco Nexus storage services Configure device aliases and zoning Configure FCoE Configure NPIV and NPV modes The Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX) v1.0 course gives you a detailed understanding of the CiscoNexus switch platform and teach you how to install, configure, and manage Cisco Nexusswitch platforms in a scalable, highly available environment. Through a combination of lectures and hands-on labs, you will learn how to describe various aspects of the Cisco Nexus product families and platforms, including implementation, management, security, programmability and storage. Additionally, you will learn how to configure device aliases and zoning, Fibre Channel over Ethernet (FCoE), and N-Port Identifier Virtualization (NPIV), and N-Port Virtualization (NPV) modes. Course Outline Describing Cisco Nexus Series Switches Describing Cisco Nexus Platforms Implementation Describing Cisco Nexus Platforms Management Describing Port Channels and Virtual Port Channels Configuring First Hop Redundancy Protocols Configuring Cisco Nexus Security Features Describing Cisco NX-OS Routing and Forwarding Describing Virtual Extensible LAN Describing QoS on Cisco Nexus Devices Configuring System Management and Monitoring Describing Cisco NX-OS Programmability Describing Cisco Nexus Storage Services Configuring Fibre Channel Over Ethernet Describing Device Aliases and Zoning Configuring NPIV and NPV Modes

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Installers System Integrators System Administrators Network Administrators Solution Designers Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the architecture and function of the Cisco IOS XR Broadband Network Gateway Configure and verify Authentication, Authorization, and Accounting (AAA) in a Broadband Network Gateway deployment Define policies to control subscriber traffic Establish and verify subscriber sessions Prioritize subscriber traffic using QoS Implement subscriber features Deploy redundancy for subscriber sessions The Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course teaches you how to successfully deploy, configure, operate, maintain, and support a Cisco IOS© XR Broadband Network Gateway (BNG) solution. This course will show you how to implement and verify BNG on a Cisco IOS XR device to manage subscriber access. You will also learn how to implement and verify subscriber management functions, including authentication, authorization, and accounting of subscriber sessions, address assignment, security, policy management, and Quality of Service (QoS). Course Outline Module 1: Broadband Network Gateway Overview Module 2: Configuring and Verifying Authentication, Authorization, and Accounting Module 3: Activating Control Policy Module 4: Establishing Subscriber Sessions Module 5: Deploying Quality of Service Module 6: Configuring Subscriber Features Module 7: BNG Geo Redundancy and XML Support Additional course details: Nexus Humans Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.