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Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The aim of the course Financial Reporting Essentials is to provide an understanding of the fundamentals of financial reporting, including the preparation and analysis of financial statements.After the successful completion of the course, you will be able to learn about the following, Develop an understanding of the nature and purpose of an Income Statement and the information it contains. Analyze the structure and components of an Income Statement to interpret a company's financial performance. Comprehend the nature and importance of a Balance Sheet and its components to evaluate a company's financial position. Interpret the information contained in a Balance Sheet to assess a company's liquidity, solvency, and long-term financial health. Develop the ability to compare and contrast the information presented in an Income Statement and a Balance Sheet to understand a company's overall financial performance. The aim of the course Financial Reporting Essentials is to provide learners with an understanding of the principles and concepts of financial reporting, and the ability to prepare and analyze financial statements. The course aims to develop the skills required to interpret and communicate financial information effectively to stakeholders. Financial Reporting Essentials is a course that covers the fundamental principles of financial reporting, including the preparation, analysis, and interpretation of financial statements. The course provides learners with a comprehensive understanding of financial reporting and its importance in business decision-making. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Financial Reporting Essentials This course covers the fundamental principles of financial reporting, including the preparation, analysis, and interpretation of financial statements. Financial Reporting Essentials Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Financial Analyst Accounting Manager Investment Banker Financial Planner Credit Analyst Auditor Chief Financial Officer (CFO) Business Analyst Investment Manager Risk Manager Tax Consultant Consultant Budget Analyst Treasury Analyst Investor Relations Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Overview With the ever-increasing demand for Mobile Phone Repairing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Mobile Phone Repairing may be. Learning about Mobile Phone Repairing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Mobile Phone Repairing . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Mobile Phone Repairing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Mobile Phone Repairing course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Mobile Phone Repairing course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Mobile Phone Repairing course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Mobile Phone Repairing , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Mobile Phone Repairing , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Mobile Phone Repairing , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Mobile Phone Repairing course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module-1 Introduction to Phone Repairing Module-1 Introduction to Phone Repairing 00:00 Module-2 Mobile Phone Dictionary Module-2 Mobile Phone Dictionary 00:00 Module-3 Tools and Equipment for Repairing Module-3 Tools and Equipment for Repairing 00:00 Module-4 Sections of A Mobile Phone Module-4 Sections of A Mobile Phone 00:00 Module-5 Identification of PCB Module-5 Identification of PCB 00:00 Module-6 Software Download and Installing Module-6 Software Download and Installing 00:00 Module-7 Problems and Solutions Module-7 Problems and Solutions 00:00 Module-8 Multimedia Module-8 Multimedia 00:00

Overview   With the ever-increasing demand for DevOps in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in DevOps may be.   Learning about DevOps or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in DevOps. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on DevOps is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Introduction to DevOps course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Introduction to DevOps course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Introduction to DevOps course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of DevOps, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in DevOps, Anyone looking for a certificate of completion on doing an online training on this topic, Students of DevOps, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Introduction to DevOps course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01_ Introducing DevOps Introducing DevOps 00:00 Module 02_ Designing Your Organisation Designing Your Organisation 00:00 Module 03_ Identifying Waste Identifying Waste 00:00 Module 04_ Measuring Your Organisation Measuring Your Organisation 00:00 Module 05_ Embracing the New Development Life Cycle Embracing the New Development Life Cycle 00:00 Module 06_ Designing Features from a DevOps Perspective Designing Features from a DevOps Perspective 00:00 Module 07_ Implementing Rapid Iteration Implementing Rapid Iteration 00:00 Module 08_ Creating Feedback Loops around the Customer Creating Feedback Loops around the Customer 00:00

Overview With the ever-increasing demand for Augmented Reality in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Augmented Reality may be. Learning about Augmented Reality or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Augmented Reality . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Augmented Reality is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Augmented Reality course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Augmented Reality course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Augmented Reality course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Augmented Reality , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Augmented Reality , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Augmented Reality , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Augmented Reality course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Augmented Reality Introduction to Augmented Reality 00:00 Module 2 Understanding AR Technology Understanding AR Technology 00:00 Module 3 AR Development Platforms and Tools AR Development Platforms and Tools 00:00 Module 4 Creating Interactive AR Experiences Creating Interactive AR Experiences 00:00 Module 5 Marker-Based AR Marker-Based AR 00:00 Module 6 Markerless AR Markerless AR 00:00 Module 7 AR Cloud and Persistent AR Cloud and Persistent 00:00 Module 8 AR in Various Industries AR in Various Industries 00:00

This course is about developing core skills that will stay with you for a lifetime. It is designed such that you can watch the material and follow along step-by-step. It focuses on the implementation of YOLOv4 to get you up and running. You'll be an object detecting ninja in no time and be able to graduate to more advanced content.

Arе you sееking top-notch DеvOps training in Chеnnai that sеts you on thе path to succеss? Look no furthеr! Our comprеhеnsivе DеvOps training program in Chеnnai is dеsignеd to еquip you with thе еssеntial skills and knowlеdgе nееdеd to еxcеl in thе world of DеvOps. With a dеdicatеd focus on practical hands-on еxpеriеncе, our еxpеrt instructors will guidе you through thе intricaciеs of DеvOps mеthodologiеs, tools, and bеst practicеs

The SharePoint Foundation Advanced Skills is organised into 6 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 4 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why Choose This Course Earn an e-certificate upon successful completion Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.  Course Content SharePoint Libraries Changing the Look and Feel Customizing a Site Controlling Information Display Creating Workflows Adding to Site Galleries

Overview This comprehensive course on Electronic Device and Circuits Protection Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Electronic Device and Circuits Protection Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Electronic Device and Circuits Protection Training. It is available to all students, of all academic backgrounds. Requirements Our Electronic Device and Circuits Protection Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 33 lectures • 13:07:00 total length •1.1 Introduction to the Course: 00:01:00 •2.1 Diode Introduction: 00:01:00 •2.2 Diode Working: 00:04:00 •2.3 Using Diode in Series: 00:02:00 •2.4 Using Diode in Parallel: 00:02:00 •2.5 Diode Protection: Relay Example: 00:01:00 •2.6 Diode Selection: 00:01:00 •3.1 Introduction to Fuses: 00:01:00 •3.2 Fast Blow Fuse vs Slow Blow Fuse: 00:02:00 •3.3 Selection of Fuses: 00:01:00 •4.1 Re-settable Fuse Introduction: 00:01:00 •4.2 Re-settable Fuse Working: 00:01:00 •4.3 Re-settable Fuse Selection: 00:01:00 •5.1 Introduction: 00:01:00 •5.2 Selection of Circuits: 00:01:00 •6.1 Transient Voltage Suppressors: 00:02:00 •7.1 Bypass capacitors: 00:02:00 •8.1 Zener Diode Introduction: 00:01:00 •8.2 Zener Diode Circuit: 00:01:00 •8.3 Zener Diode Selection: 00:01:00 •9.1 TVS Diode Introduction: 00:01:00 •9.2 TVS Diode Working: 00:03:00 •9.3 TVS Diode Selection: 00:01:00 •10.1 MOV Introduction: 00:01:00 •10.2 MOV Characteristics: 00:01:00 •10.3 MOV Selection: 00:01:00 •11.1 GDT Working: 00:03:00 •11.2 GDT Selection: 00:01:00 •12.1 Power Supply Introduction: 00:01:00 •12.2 Under-voltage Protection: 00:02:00 •12.3 Over-voltage Protection: 00:01:00 •12.4 Short Circuit Protection: 00:02:00 •Assignment - Electronic Device and Circuits Protection Training: 2 days, 12 hours

Overview This comprehensive course on Intelligence Analyst Online Certification Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Intelligence Analyst Online Certification Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Intelligence Analyst Online Certification Course. It is available to all students, of all academic backgrounds. Requirements Our Intelligence Analyst Online Certification Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 05:23:00 total length •Module 01: Introduction to CBT: 00:35:00 •Module 02: CBT Theories and Principles: 00:48:00 •Module 03: CBT Tools and Strategies: 00:47:00 •Module 04: CBT Process: 00:48:00 •Module 05: CBT for Personal Growth: 00:40:00 •Module 06: Overcoming Anxiety and Depression: 00:58:00 •Module 07: CBT for Children with Autism: 00:47:00