5585 Computing & IT courses in Peterlee delivered Online

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

If you’re looking to start a career in coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before and are unsure of which programming language to focus on.

This course bundle is aimed at absolute beginners to IT who want to start a career in Cisco networking or just develop their skills in this area. The course assumes you have no technical knowledge of IT whatsoever. To understand Cisco networking and practice it at a technical level, you must first possess an understanding of basic IT literacy as well as certain technologies, which you will be taught through this course. Through this course, you will gain a series of globally recognised networking certifications from CompTIA and Cisco. You will also possess a set of networking skills you can apply to a vast range of IT job roles. From the beginning, we teach you about basic IT literacy, basic software features and functions, basic networking, operating systems, and basic security threats. From there, the course steps up a notch exploring these areas in more depth. As you progress through the various stages, your knowledge of networking will gradually begin to develop. The course bundle is comprised of five separate courses in total. Once of which is skills based only with no exam, and four certification courses with a final exam after each course. The final course being the Cisco Certified Networking Associate (CCNA). The first course (CompTIA IT Fundamentals) provides a soft introduction to basic IT terminology, concepts and technology.

If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.

If you’re looking to start a career in JavaScript coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically JavaScript, and the types of careers available through learning JavaScript.

If you’re looking to start a career in Python coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically Python, and the types of careers available through learning Python.

Overview Cyber Security plays an important role in every business as it encompasses everything that relates to protecting sensitive data, personal information, intellectual property, data, and governmental and industry information systems from theft and damage attempted by criminals and adversaries. This course is designed to understand and gain practical skills to plan, deliver and monitor IT/cyber security to internal and external clients understanding a complete, knowledge in the areas of IT policies, Security-Operational-Run-Book, security/penetration testing, ethical hacking and black hat hacking including understanding the basics of Kali Operating System and its tools and techniques. It will also cover WiFi security, Website security, human factors, cyber forensics, and cyber security team management, including all other areas in relation to Cyber Security.

  The IECB ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO 27001   During this training course, you will also gain a thorough understanding of the best practices of Information Security Management Systems to secure the organization`s sensitive information and improve the overall performance and effectiveness. About This Course   After mastering all the necessary concepts of Information Security Management Systems, you can sit for the exam and gain the 'IECB Certified ISO/IEC 27001 Lead Implementer' credential. By holding an IECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 27001 in an organization.   This official IECB course is delivered in either our Live Online or Classroom format, as follows; Day 1: Introduction to ISO/IEC 27001 and initiation of an ISMS Day 2: Plan the implementation of an ISMS Day 3: Implementation of an ISMS Day 4: ISMS monitoring, measurement, continuous improvement and preparation for a certification audit, as well as the examination.   Learning Objectives   Acknowledge the correlation between ISO/IEC 27001, ISO 27002 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acquire the expertise to advise an organization in implementing Information Security Management System best practices   The exam covers the following competency domains: Domain 1: Fundamental principles and concepts of an Information Security Management System (ISMS) Domain 2: Information Security Management System controls and best practices based on ISO/IEC 27002 Domain 3: Planning an ISMS implementation based on ISO/IEC 27001 Domain 4: Implementing an ISMS based on ISO/IEC 27001 Domain 5: Performance evaluation, monitoring and measurement of an ISMS based on ISO/IEC 27001 Domain 6: Continual improvement of an ISMS based on ISO/IEC 27001 Domain 7: Preparing for an ISMS certification audit Prerequisites   A foundational understanding of ISO/IEC 27001 and knowledge of implementation principles.  What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam Who Should Attend?   The course is suitable for any of the following roles; Security Analyst Network Administrator Data Architect Security Manager   Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation   Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 240 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by theIECB.

  Delivered in either Live Online (4 days) or in our Classroom (5 days), the ISO/IEC 27001 Lead Auditor training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO 27001. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. About This Course   Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the "ISO/IEC 27001 Lead Auditor' credential. By holding this Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to` audit organizations based on best practices.   The training course is based on both theory and best practices used in ISMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam   The course is delivered both as a Live Online or Classroom environment, as follows; Day 1: Introduction to Information Security Management Systems (ISMS) and ISO/IEC 27001 Day 2: Audit principles, preparation and launching of an audit Day 3: On-site audit activities Day 4: Closing the audit and Examination   Learning Objectives Understand the operations of an Information Security Management System based on ISO/IEC 27001 Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO/IEC 27001 in the context of an ISMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   The exam covers the following competency domains:   Domain 1: Fundamental principles and concepts of an Information Security Management System (ISMS) Domain 2: Information Security Management System controls and best practices based on ISO/IEC 27002 Domain 3: Planning an ISMS implementation based on ISO/IEC 27001 Domain 4: Implementing an ISMS based on ISO/IEC 27001 Domain 5: Performance evaluation, monitoring and measurement of an ISMS based on ISO/IEC 27001 Domain 6: Continual improvement of an ISMS based on ISO/IEC 27001 Domain 7: Preparing for an ISMS certification audit Prerequisites   A foundational understanding of ISO/IEC 27001 and knowledge of audit principles.    What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam   Who Should Attend?   Auditors seeking to perform and lead Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management Our Guarantee   We are an approved IECB Training Partner for all of our courses. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 240 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by the IECB

  ISO/IEC 27032: 2023 Lead Cybersecurity Manager training enables you to acquire the expertise and competence needed to support an organization in implementing and managing a Cybersecurity program based on ISO 27032: 2023 and the NIST Cybersecurity framework. About This Course   During this training course, you will gain a comprehensive knowledge of Cybersecurity, the relationship between Cybersecurity and other types of IT security, and stakeholders' role in Cybersecurity.    After mastering all the necessary concepts of Cybersecurity, you can sit for the exam and gain "Certified ISO/IEC 27032 Lead Cybersecurity Manager' Certification. By holding this certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in managing Cybersecurity.   Learning objectives   Acquire comprehensive knowledge on the elements and operations of a Cybersecurity Program in conformance with ISO/IEC 27032 and NIST Cybersecurity framework Acknowledge the correlation between ISO 27032, NIST Cybersecurity framework and other standards and operating frameworks Master the concepts, approaches, standards, methods and techniques used to effectively set up, implement, and manage a Cybersecurity program within an organization Learn how to interpret the guidelines of ISO/IEC 27032 in the specific context of an organization Master the necessary expertise to plan, implement, manage, control and maintain a Cybersecurity Program as specified in ISO/IEC 27032 and NIST Cybersecurity framework Acquire the necessary expertise to advise an organization on the best practices for managing Cybersecurity   Educational approach   This training is based on both theory and best practices used in the implementation and management of a Cybersecurity Program Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practical tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO/IEC 27032: 2023 and comprehensive knowledge of Cybersecurity. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Cybersecurity professionals Information Security experts Professionals seeking to manage a Cybersecurity program Individuals responsible to develop a Cybersecurity program IT specialists Information Technology expert advisors IT professionals looking to enhance their technical skills and knowledge Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by the IECB