5676 Computing & IT courses in Buckley delivered Online

Every home is filled with an array of domestic appliances, each with its own complexity. Imagine being the go-to person to fix them when things go awry. Dive into our 'Domestic / Home Appliance Repair Technician Training' and become the unsung hero every household needs. Equip yourself with the prowess to diagnose and repair common domestic appliances, turning disruptions into delightful solutions. As devices evolve, so does their intricacies, but with our meticulous curriculum, you'll be prepared to tackle challenges, ensuring households run seamlessly. Learning Outcomes Gain foundational understanding of various domestic appliances and their functions. Acquire diagnostic skills to identify and rectify common appliance malfunctions. Understand the nuances of different appliances to provide tailored repair solutions. Implement best practices in appliance maintenance to prevent frequent breakdowns. Master eco-friendly techniques to address appliance-related concerns. Why choose this Domestic / Home Appliance Repair Technician Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Domestic / Home Appliance Repair Technician Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Domestic / Home Appliance Repair Technician Training for? Aspiring technicians keen on mastering domestic appliance repairs. Individuals seeking to expand their skill set for home maintenance. Professionals aiming to establish their own appliance repair business. Technical enthusiasts with a passion for understanding household gadgets. Homeowners aspiring for self-sufficiency in appliance troubleshooting. Career path Domestic Appliance Repair Technician: £18,000 - £30,000 Appliance Diagnostic Specialist: £20,000 - £33,000 Home Maintenance Expert: £21,000 - £37,000 Customer Support for Appliance Brands: £19,000 - £32,000 Appliance Quality Assurance Inspector: £23,000 - £40,000 Technical Service Manager: £26,000 - £45,000 Prerequisites This Domestic / Home Appliance Repair Technician Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Domestic / Home Appliance Repair Technician Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Domestic Appliances Introduction to Domestic Appliances 00:10:00 Module 02: Repairing a Refrigerator Repairing a Refrigerator 00:10:00 Module 03: Repairing an Air Conditioner Repairing an Air Conditioner 00:10:00 Module 04: Repairing a Washing Machine Repairing a Washing Machine 00:10:00 Module 05: Repairing a Coffee Maker Repairing a Coffee Maker 00:10:00 Module 06: Repairing a Dishwasher Repairing a Dishwasher 00:15:00 Module 07: Repairing a Vacuum Cleaner Repairing a Vacuum Cleaner 00:10:00 Module 08: Repairing a Water Heater Repairing a Water Heater 00:10:00 Module 09: Repairing a Television Repairing a Television 00:10:00 Module 10: Repairing Electrical Wiring Repairing Electrical Wiring 00:10:00 Module 11: Repairing Cooking Appliances Repairing Cooking Appliances 00:15:00 Module 12: Repairing a Cloth Dryer Repairing a Cloth Dryer 00:10:00 Module 13: Safety Precautions during Repairing Appliances Safety Precautions during Repairing Appliances 00:15:00

Dive into the heart of programming with our course, 'C++ Development: The Complete Coding Guide,' where coding becomes an art and a language in itself. From setting up your development environment to exploring advanced concepts like classes and file I/O, this course is your gateway to mastering the intricate world of C++. Each section unfolds a new layer, unraveling the mystery behind operators, functions, and the mighty preprocessor. It's not just about learning syntax; it's about crafting elegant and efficient code that speaks the language of innovation. Join us on this coding adventure, where your journey from a novice to a C++ maestro awaits! Learning Outcomes Master the fundamentals of C++ programming, from setup to advanced data types. Explore the intricacies of operators, string streams, and control flow statements. Develop a deep understanding of functions and their role in code efficiency. Delve into advanced concepts like classes, file I/O, and the powerful preprocessor. Hone your coding skills with practical exercises and real-world applications. Why choose this C++ Development: The Complete Coding Guide course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this C++ Development: The Complete Coding Guide course for? Aspiring programmers eager to delve into the world of C++ development. Students pursuing computer science or related disciplines. Professionals looking to enhance their coding expertise. Tech enthusiasts curious about the inner workings of C++. Anyone seeking a dynamic skill set in the competitive world of programming. Career path Junior C++ Developer: £25,000 - £35,000 Software Engineer: £30,000 - £45,000 Senior C++ Programmer: £40,000 - £60,000 System Architect: £50,000 - £70,000 Technical Lead: £60,000 - £80,000 Chief Technology Officer (CTO): £80,000 and above Prerequisites This C++ Development: The Complete Coding Guide does not require you to have any prior qualifications or experience. You can just enrol and start learning.This C++ Development: The Complete Coding Guide was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction & Setting Up Introduction 00:04:00 What Is C++? 00:03:00 Setting up A Project 00:07:00 Section 02: Basics Console Out 00:04:00 Data Types 00:03:00 Variables 00:04:00 Console In 00:03:00 Strings 00:04:00 Constants 00:05:00 Section 03: Operators Assignment Operator 00:03:00 Arithmetic Operators 00:04:00 Compound Assignment Operator 00:03:00 Increment & Decrement Operators 00:04:00 Relation & Comparison Operators 00:06:00 Logical Operators 00:07:00 Conditional Ternary Operator 00:04:00 Comma Operator 00:03:00 Type Casting Operator 00:02:00 Bitwise Operators 00:12:00 Size of Operator 00:03:00 Operator Precedence 00:05:00 Section 04: String Streams String Streams 00:04:00 Section 05: Statements & Loops Conditional Statements 00:07:00 For Loop 00:04:00 While Loop 00:03:00 Do While Loop 00:04:00 Range-Based For Loop 00:03:00 GoTo Statement 00:04:00 Switch Statement 00:05:00 Section 06: Functions Functions 00:03:00 Function Return Statement 00:04:00 Function Arguments Passed By Value 00:05:00 Function Arguments Passed By Reference 00:05:00 Function Parameter Default Values 00:03:00 Overloaded Functions 00:04:00 Function Templates 00:04:00 Namespaces 00:06:00 Section 07: Advanced Data Types Arrays 00:03:00 Multidimensional Arrays 00:03:00 References 00:02:00 Pointers 00:04:00 Delete Operator 00:02:00 Struct 00:04:00 Type Aliasing 00:03:00 Unions 00:04:00 Enumerators 00:04:00 Section 08: Classes Introduction to Classes 00:05:00 Class Access 00:04:00 Class Constructor 00:05:00 Class Pointers 00:04:00 Overloading Operators 00:06:00 This Keyword 00:04:00 Constant Objects 00:03:00 Getters and Setters 00:05:00 Static Variables 00:04:00 Static Functions 00:06:00 Template Classes 00:05:00 Class Destructor 00:04:00 Class Copy Constructor 00:03:00 Friend Function 00:06:00 Friend Class 00:06:00 Class Inheritance 00:07:00 Multiple Class Inheritance 00:05:00 Virtual Methods 00:04:00 Abstract Base Class 00:03:00 Section 09: Errors Error Handling 00:04:00 Section 10: The Mighty Preprocessor Preprocessor Macro Definitions 00:04:00 Preprocessor Conditional Directives 00:05:00 Preprocessor Line Directive 00:04:00 Preprocessor Error Directive 00:03:00 Preprocessor Source File Inclusion 00:02:00 Section 11: File I/O Opening A File 00:06:00 Writing to a File 00:04:00 Section 12: Extras Commenting 00:04:00 Class Header and Implementation 00:09:00 Lists 00:04:00 Vectors 00:05:00 Resource Resource - C++ Development: The Complete Coding Guide 00:00:00 Assignment Assignment - C++ Development: The Complete Coding Guide 00:00:00

Embark on a riveting journey from ChatGPT novice to maestro with our 'ChatGPT Masterclass: A Complete ChatGPT Zero to Hero!' This isn't just a course; it's your passport to mastering the intricacies of ChatGPT. In the initial sections, we handhold you through the basics, ensuring a solid foundation. As you progress, delve into the world of developers, discovering how ChatGPT can be harnessed for coding marvels. But this course isn't limited to tech whizzes; entrepreneurs can scale their business using the prowess of ChatGPT in Section 04. For students, Section 05 unveils the academic wonders of ChatGPT, while Section 08 ventures into artistic realms with Dall-E 2. Brace yourself for a transformative experience as you explore the power of ChatGPT across diverse domains, from Excel to graphic art. Learning Outcomes Master the fundamentals of ChatGPT, progressing from the basics to advanced applications. Harness ChatGPT for coding and development, unlocking its potential for developers. Scale your business using ChatGPT, understanding its applications in entrepreneurship. Explore academic applications, discovering how ChatGPT enhances student learning. Unleash the artistic side of ChatGPT, creating graphic art with Dall-E 2. Why choose this ChatGPT Masterclass: A Complete ChatGPT Zero to Hero course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ChatGPT Masterclass: A Complete ChatGPT Zero to Hero course for? Aspiring ChatGPT enthusiasts eager to transition from zero to hero. Developers seeking to integrate ChatGPT into their coding repertoire. Entrepreneurs aiming to leverage ChatGPT for business growth. Students exploring the academic applications of conversational AI. Creatives and graphic artists interested in the artistic possibilities of ChatGPT. Career path Conversational AI Developer: £50,000 - £80,000 Entrepreneurial AI Strategist: £60,000 - £90,000 AI-enhanced Education Specialist: £45,000 - £70,000 Creative AI Artist: £40,000 - £60,000 AI Solutions Architect: £55,000 - £85,000 Innovative Tech Entrepreneur: £70,000 - £100,000 Prerequisites This ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Getting Started Introduction 00:04:00 Start on Windows, macOS, and Linux 00:01:00 How to ask great questions 00:02:00 FAQs 00:01:00 Section 02: ChatGPT - Basic What is ChatGPT 00:05:00 Create a ChatGPT account 00:06:00 How to use ChatGPT 00:10:00 ChatGPT for day-to-day activities 00:04:00 Advanced ChatGPT Plus 00:05:00 Section 03: ChatGPT for Developers ChatGPT for programmers 00:12:00 Improve Problem-solving skills 00:06:00 Create an Algorithms 00:06:00 How to build a website with ChatGPT 00:05:00 Develop a Stunning Landing page for product sales 00:07:00 Create a Documentation 00:03:00 Code Debugging with ChatGPT 00:05:00 Section 04: Build, and Scale your Business Using ChatGPT The Best Businesses Ideas to start with ChatGPT 00:05:00 SEO Basics for your website 00:06:00 How to make an online course using ChatGPT 00:05:00 Selling Competitive products with ChatGPT 00:04:00 Exercise on real-world sales query 00:01:00 Solution for an exercise 00:02:00 ection 05: ChatGPT for Students ChatGPT to Prepare Resume 00:03:00 Interview preparation with ChatGPT 00:05:00 ChatGPT for PowerPoint content 00:03:00 Innovative Job Searching using ChatGPT 00:04:00 Write a short film with ChatGPT for Creative Fiction and Screenplays 00:03:00 Section 06: The Power of ChatGPT Make the best diet plan for a day 00:03:00 Suggest a meal plan with seafood as the special ingredient 00:03:00 Write a Business Email for the franchise 00:03:00 Create Legal documents like sale deeds etc. 00:03:00 Section 07: ChatGPT for Excel professionals Sum with ChatGPT 00:05:00 VLOOKUP with ChatGPT 00:05:00 Section 08: Generate Incredible Graphic Art with Dall-E 2 Introduction to Dall-E 2 00:04:00 Dall-E 2 Creating 3D Graphic design 00:03:00 Dall-E 2 Deep Dive in Editing your own image 00:04:00 How to Make Money with Dall-E 2 00:03:00 Section 09: The Best Tools and Extensions using ChatGPT Integrating ChatGPT with Google Search 00:06:00

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Building a TodoMVC Application in Vue, React and Angular Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Building a TodoMVC Application in Vue, React and Angular Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Building a TodoMVC Application in Vue, React and Angular Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Building a TodoMVC Application in Vue, React and Angular Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Building a TodoMVC Application in Vue, React and Angular? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Building a TodoMVC Application in Vue, React and Angular there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Building a TodoMVC Application in Vue, React and Angular course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Building a TodoMVC Application in Vue, React and Angular does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Building a TodoMVC Application in Vue, React and Angular was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Building a TodoMVC Application in Vue, React and Angular is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Module 01: Introduction 00:07:00 Unit 02: Vue TodoMVC Module 01: Scaffolding a Vue TodoMVC Application 00:15:00 Module 02: Programming a Vue TodoMVC Application 00:17:00 Module 03: Styling a Vue TodoMVC Application 00:06:00 Module 04: Vue TodoMVC Application Summary 00:01:00 Unit 03: React TodoMVC Module 01: Scaffolding a React TodoMVC Application 00:10:00 Module 02: Programming a React TodoMVC Application's Views 00:13:00 Module 03: Adding Interactivity to a React TodoMVC Application 00:20:00 Module 04: React TodoMVC Summary 00:02:00 Unit 04: Angular TodoMVC Module 01: Scaffolding an Angular TodoMVC Application 00:21:00 Module 02: Displaying Components in an Angular TodoMVC Application 00:11:00 Module 03: Adding Interactivity to an Angular TodoMVC Application 00:16:00 Module 04: Angular TodoMVC Summ-A-ry 00:04:00 Unit 05: Conclusion Module 01: Conclusion 00:01:00 Assignment Assignment - Building a TodoMVC Application in Vue, React and Angular 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adobe Photoshop CC Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adobe Photoshop CC Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adobe Photoshop CC Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adobe Photoshop CC Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adobe Photoshop CC ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adobe Photoshop CC there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adobe Photoshop CC course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Adobe Photoshop CC does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Adobe Photoshop CC was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adobe Photoshop CC is a great way for you to gain multiple skills from the comfort of your home.

Embark on a journey into the world of technology with Spark Generation! Learn the fundamentals of computer science, coding languages, and algorithmic thinking. Discover the logic behind programs and explore the creative potential of digital innovation.

Overview ChatGPT Complete Guide with Expertise Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this ChatGPT Complete Guide with Expertise Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. ChatGPT Complete Guide with Expertise Unit 01: Introduction 00:02:00 Unit 02: Foundation of ChatGPT 00:04:00 Unit 03: Role of ChatGPT 00:04:00 Unit 04: Tools to Use with ChatGPT 00:04:00 Unit 05: Statistical Verification of ChatGPT 00:05:00 Unit 06: Drawbacks/Limitations of ChatGPT 00:05:00 Unit 07: Significance of ChatGPT 00:03:00 Unit 08: Is ChatGPT Capable of Generating Pictures? 00:04:00 Unit 09: How OpenAI is Associated with ChatGPT? 00:06:00 Unit 10: How can ChatGPT Contribute to Digital Marketing? 00:05:00 Unit 11: How can ChatGPT Contribute to E-Commerce? 00:05:00 Unit 12: Will ChatGPT be Beneficial for Business People? 00:04:00 Unit 13: Pros of Using ChatBots 00:05:00 Unit 14: Use of Various ChatBots in Daily Life 00:06:00 Unit 15: Case Study on ChatGPT Expertise 00:03:00

Freight Train to Airplane: The Automotive IT Transformation The Auto Industry is a very top heavy, slow moving, traditional business. This is not only reflected in the way that companies develop products, but also in the way that companies support the culture of their workers. I will discuss how one of the largest automotive companies on Earth is transforming themselves from a traditional manufacturing business to a technology company that makes cars, and how they are working to change the culture of their workforce to one driven by empowerment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Freight Train to Airplane: The Automotive IT Transformation The Auto Industry is a very top heavy, slow moving, traditional business. This is not only reflected in the way that companies develop products, but also in the way that companies support the culture of their workers. I will discuss how one of the largest automotive companies on Earth is transforming themselves from a traditional manufacturing business to a technology company that makes cars, and how they are working to change the culture of their workforce to one driven by empowerment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Whether you're new to support engineering or looking to sharpen your communication edge, this course covers the essentials every support professional should know. From managing interoffice calls and voicemail to mastering written business communication, you'll gain a well-rounded understanding of how to navigate internal and external communication channels effectively. Each module has been developed to help support engineers handle phone interactions, manage internal dealings, solve problems under pressure, and organise their workload with confidence. You’ll explore topics like customer relationship management, record keeping, invoicing, and even scheduling, with an emphasis on clarity, precision, and professionalism. Whether it's inbound queries, outbound updates, or navigating a tricky conversation with a tough caller, this course offers structured guidance tailored to the everyday responsibilities of support engineers. It's ideal for those seeking to fine-tune their communication, planning, and organisational capabilities in a business environment. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Essential Training for Support Engineers training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Essential Training for Support Engineers training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included