FREE Level 3 QLS Endorsed Certificate | 14 CPD Courses+14 PDF Certificates| 180 CPD Points| CPD & CiQ Accredited
***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
***Become an IT whiz with our IT Support Specialist Course!*** Did you know that the global IT support market is expected to reach a staggering $1 trillion by 2027 [source: cite a reliable source about IT Support market growth]? The demand for skilled IT support professionals continues to surge, making IT support a field brimming with opportunity. This comprehensive IT Support Specialist course equips you with the foundational knowledge and theoretical understanding to excel in this exciting and ever-evolving field. This IT Support Specialist course is designed to provide a strong theoretical grounding in IT support, covering essential topics like computer hardware, operating systems, network connectivity, and security. Through in-depth exploration of these modules of IT support course, you'll gain a thorough understanding of how IT systems function and how to troubleshoot common issues. Learning Outcomes By the end of this course, you'll be able to: Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking. Effectively troubleshoot and resolve a wide range of IT problems. Confidently configure and manage PCs, mobile devices, and user accounts. Implement essential IT security measures to protect data and systems. Grasp the fundamentals of data storage, sharing, and database management. Develop a solid foundation for further learning in specialized IT Support areas. Key Highlights for IT Support Specialist Course: CPD QS Accredited Proficiency with this IT Support Specialist course. After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this IT support course. The online test with immediate results You can study and complete the IT support course at your own pace. Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device. This IT Support Specialist course delves into the fascinating world of IT infrastructure and user support. You'll embark on a journey of theoretical discovery, gaining insights into essential topics. Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions. Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience. Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues. Curriculum Breakdown of the IT Support Specialist Course Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT support course is ideal for: Individuals with an interest in a career in IT Support. Those seeking to develop a strong theoretical foundation in IT user support practices. Professionals looking to enhance their existing IT skillset. Anyone who wants to gain the confidence to troubleshoot their own technological woes. School leavers or graduates considering a career path in IT. Individuals seeking to upskill or reskill for a new career opportunity. Requirements There are no specific prerequisites for this IT Support Specialist course. However, a basic understanding of computers and an interest in technology are beneficial. Career path The IT support field offers a diverse range of career paths. Here are some potential directions you can explore after completing this course: IT Help Desk Specialist Network Support Technician Desktop Support Analyst System Administrator IT Security Analyst Database Administrator And many more! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost