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Duration 4.375 Days 26.25 CPD hours This course is intended for The target audience for this course is all Oracle professionals. Among the specific groups for whom this course will be helpful are: Application designers and database developers Database administrators Web server administrators Overview This eTextbook begins with an explanation of the intent and usage of the PL/SQL programming language for database applications. Important reasons why one should incorporate PL/SQL modules within the application architecture right from the initial design and planning phase are presented. Next one learns how to begin building executable PL/SQL program units. One learns about each of the major segments of a working program and how these interact with each other during program execution, including the important error or exception handling capabilities of the language. The final section goes beyond the basics and begins to explore advanced topics that will be useful later in the Sideris Oracle PL/SQL developer textbook series. One learns techniques and features that allow modular and reusable programs to be developed, increasing productivity and maintainability of database applications. his eTextbook introduces one to Oracle database programming using the PL/SQL programming language. One will learn the syntax, structure and features of the language. This textbook will also lay the foundation for the entire Sideris Oracle PL/SQL programming series, allowing one to progress from introductory topics to advanced application design and programming and finally onto writing complex high-performance applications. his eTextbook introduces one to Oracle database programming using the PL/SQL programming language. One will learn the syntax, structure and features of the language. This textbook will also lay the foundation for the entire Sideris Oracle PL/SQL programming series, allowing one to progress from introductory topics to advanced application design and programming and finally onto writing complex high-performance applications.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows - IT Staff and Managers - Network and systems personnel and engineers - Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics Overview Upon completing this course, the student will be able to meet these objectives: Students will be able to Deploy and Manage a Meraki Network using the Meraki Dashboard - Deploy, Manage, Monitor and Troubleshoot Meraki MS Switches - Deploy, Manage, Monitor and Troubleshoot Meraki MR Wireless Access Points - Deploy, Manage, Monitor and Troubleshoot Meraki MX Firewall Appliances - Deploy, Manage, Monitor and Troubleshoot Meraki MV IP Video Cameras - Deploy, Manage, Monitor and Troubleshoot Meraki MC Phones - Deploy, Manage, Monitor and Troubleshoot Meraki Systems Manager - Deploy, Manage, Monitor and Troubleshoot Meraki SDWAN This course familiarizes individuals with networking concepts and demonstrates how to effectively use Meraki products to build a comprehensive network Cisco/Meraki Product Line Introduction MS - Switching MR - Wireless LAN MX - Security MV ? Camera MC - Voice SD-WAN Cisco/Meraki Cloud Management Introduction to cloud management The dashboard and navigation Organizations & Networks ? what is the difference and how to use them System-wide parameters (organization parameters) Cisco/Meraki Dashboard Administration Creating and implementing maps Summary Report and Auto Generation Reports Adding administrators and tweaking security levels Using Tags and Configuring Alerting (SNMP, email) Adding admins, configuring reports, and alerts Firmware Management Configuring Authentication Lab 1 Lab 2 Configuring external authentication Configuring Group Policies Device Replacement Location Analytics Other advanced analytics Cisco/Meraki Switching Review switching basics Review Meraki L2 Switch Models Configuring Meraki Switches Troubleshooting / Diagnostics Lab 3 Cisco/Meraki Routing Review routing basic (IP Addresses, Networks and Masks, OSPF, etc.) Review Meraki L3 switch Models Configuring Meraki Switches for Routing Lab 4 Cisco/Meraki Wireless Review Wireless Basics Meraki Wireless Product Review Performing a Site Survey Configuring Access Points Lab 5 Cisco/Meraki Firewalls/Security Review firewall basics Meraki Firewall Model Review Configuring a Meraki Firewall Lab 6 IP Cameras MV21 vs MV71 Installing Cameras Adding Cameras to the Dashboard Managing MV Cameras Troubleshooting Cameras Lab 7 Meraki Communications QOS Voice Security Deploying Meraki MC74 Phones Deploying Cisco IP Phones to CUCM Deploying Voice Features End User Lab 8 Meraki Systems Manager Controlling Wireless Device Policies Enrolling Devices Apps Profiles Tags Security Policies Geofencing Policies Lab 9 Meraki SDWAN What is SD-WAN? Concentrator Mode VPN Topology Split Tunnel Full Tunnel Hub and Spoke VPN Mesh Datacenter Redundancy (DC-DC Failover) Warm Spare (High Availability) for VPN concentrators Connection Monitor Dual-Active VPN uplinks Policy-based Routing Dynamic Path Selection SD-WAN Objectives Example Topology High Level Traffic Flow SD-WAN Technologies Deploying a one-armed concentrator Dashboard Configuration Other Datacenter Configuration MX IP Assignment Upstream Considerations Datacenter Redundancy (DC-DC Failover) High-level architecture Failover Times Datacenter Deployment Branch Deployment Lab 10 Meraki Support Getting support for Meraki Finding the Right Documentation Posting in the Community Troubleshooting Meraki Connectivity Issues Resetting Devices. Additional course details: Nexus Humans Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is appropriate for anyone needing to interface with an Oracle database or those needing a general understanding of Oracle database functionality. That would include end users, business analysts, application developers and database administrators. Overview Working in a hands-on learning environment led by our expert pracitioner you'll learn how to: Add Data, Retrieve, Sort and Organize a SQL Database Combine Data, Set Operators and Subqueries Manipulate Data and Data Definition Languages in SQL Work with Data Dictionary Views and Create Sequences, Indexes and Views Use Database Objects and Subqueries Perform Data and access control Perform other Advanced Level Database operations. Oracle 19C SQL Programming Fundamentals Is a three-day, hands-on course designed to equip you with the fundamental skills needed to set up, run and manage SQL databases using Oracle Database Technology. You will also be discovering all the tools and concepts required to organize data efficiently. Our engaging instructors and mentors are highly-experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment, guided by our expert team, attendees will develop a practical approach to Oracle Database Technology. Throughout the course, you will learn the key elements of a database, and the way Oracle systems facilitate their induction in the system. You?ll also learn the tools and strategies you can implement to store, retrieve, compare and organize data according to your requirements. You?ll also explore the process of creating simple to complex reports from existing data. By the end of this course, you will also have hands-on knowledge of SQL systems that are required to proceed to other advanced to professional programs. Adding Data, Retrieving, Sorting and Organizing a SQL Database The building blocks of a database. How to add data to the database. The process of retrieving data using SQL functions. Multiple methods of sorting and organizing data. Using SQL functions to get the required simple to complex output. Various strategies for using functions and conditions to organize data. Combining Data, Set Operators And Subqueries Consolidating data using multiple functions and group operators. Fetching intelligent data reports using simple functions. Fetching data from multiple sources in the tables. Using Subqueries to compile data as required. Using Set operators to create smart data reports. Data Manipulation and Data Definition Languages in SQL Describing and managing data transaction using Data Definition Language. Categorize and review data tables using Data Definition Language. Data Dictionary Views and Creating Sequences, Indexes and Views How to manage and query Data Dictionary Views. The process of creating and using Sequences. How to create various types of Synonyms and Indexes. Creating simple and complex views and retrieving data. Understanding and using Database Objects and Subqueries Core concept and application of Schema Objects. Fetching required data with Subqueries. Using Subqueries to organize Data in SQL. Data and access control Assigning and revoking data access. Managing data access control according to user levels. Performing Advanced Level Database operations. Using advanced functions and performing data queries. Creating and managing time zone-based databases.

Duration 5 Days 30 CPD hours This course is intended for Data Warehouse AdministratorDatabase Administrators Overview Use the Oracle Database tuning methodology appropriate to the available toolsUtilize database advisors to proactively tune an Oracle Database InstanceUse the tools based on the Automatic Workload Repository to tune the databaseDiagnose and tune common SQL related performance problemsDiagnose and tune common Instance related performance problemsUse Enterprise Manager performance-related pages to monitor an Oracle DatabaseGain an understanding of the Oracle Database Cloud Service In the Oracle Database 12c: Performance Management and Tuning course, learn about the performance analysis and tuning tasks expected of a DBA: proactive management through built-in performance analysis features and tools, diagnosis and tuning of the Oracle Database instance components, and diagnosis and tuning of SQL-related performance issues. In this course, you will be introduced to Oracle Database Cloud Service. Introduction Course Objectives Course Organization Course Agenda Topics Not Included in the Course Who Tunes? What Does the DBA Tune? How to Tune Tuning Methodology Basic Tuning Diagnostics Performance Tuning Diagnostics Performance Tuning Tools Tuning Objectives Top Timed Events DB Time CPU and Wait Time Tuning Dimensions Time Model Dynamic Performance Views Using Automatic Workload Repository Automatic Workload Repository Overview Automatic Workload Repository Data Enterprise Manager Cloud Control and AWR Snapshots Reports Compare Periods Defining the Scope of Performance Issues Defining the Problem Limiting the Scope Setting the Priority Top SQL Reports Common Tuning Problems Tuning During the Life Cycle ADDM Tuning Session Performance Versus Business Requirements Using Metrics and Alerts Metrics and Alerts Overview Limitation of Base Statistics Benefits of Metrics Viewing Metric History Information Viewing Histograms Server-Generated Alerts Setting Thresholds Metrics and Alerts Views Using Baselines Comparative Performance Analysis with AWR Baselines Automatic Workload Repository Baselines Moving Window Baseline Baselines in Performance Page Settings Baseline Templates AWR Baseslines Creating AWR Baselines Managing Baselines with PL/SQL Using AWR-Based Tools Automatic Maintenance Tasks ADDM Performance Monitoring Using Compare Periods ADDM Active Session History New or Enhanced Automatic Workload Repository Views Emergency Monitoring Real-time ADDM Real-Time Database Operation Monitoring Overview Use Cases Defining a Database Operation Scope of a Composite Database Operation Database Operation Concepts Identifying a Database Operation Enabling Monitoring of Database Operations Identifying, Starting, and Completing a Database Operation Monitoring Applications What is a Service? Service Attributes Service Types Creating Services Managing Services in a Single-Instance Environment Where are Services Used? Using Services with Client Applications Services and Pluggable Databases Identifying Problem SQL Statements SQL Statement Processing Phases Role of the Oracle Optimizer Identifying Bad SQL Top SQL Reports SQL Monitoring What is an Execution Plan? Methods for Viewing Execution Plans Uses of Execution Plans Influencing the Optimizer Functions of the Query Optimizer Selectivity Cardinality and Cost Changing Optimizer Behavior Optimizer Statistics Extended Statistics Controlling the Behavior of the Optimizer with Parameters Enabling Query Optimizer Features Reducing the Cost of SQL Operations Reducing the Cost Index Maintenance SQL Access Advisor Table Maintenance for Performance Table Reorganization Methods Space Management Extent Management Data Storage Using SQL Performance Analyzer Real Application Testing: Overview Real Application Testing: Use Cases SQL Performance Analyzer: Process Capturing the SQL Workload Creating a SQL Performance Analyzer Task SQL Performance Analyzer: Tasks Parameter Change SQL Performance Analyzer Task Page SQL Performance Management Maintaining SQL Performance Maintaining Optimizer Statistics Automated Maintenance Tasks Statistic Gathering Options Setting Statistic Preferences Restore Statistics Deferred Statistics Publishing Automatic SQL Tuning Using Database Replay Using Database Replay The Big Picture System Architecture Capture Considerations Replay Considerations: Preparation Replay Considerations Replay Options Replay Analysis Tuning the Shared Pool Shared Pool Architecture Shared Pool Operation The Library Cache Latch and Mutex Diagnostic Tools for Tuning the Shared Pool Avoiding Hard Parses Reducing the Cost of Soft Parses Sizing the Shared Pool Tuning the Buffer Cache Oracle Database Architecture: Buffer Cache Buffer Cache: Highlights Database Buffers Buffer Hash Table for Lookups Working Sets Buffer Cache Tuning Goals and Techniques Buffer Cache Performance Symptoms Buffer Cache Performance Solutions Tuning PGA and Temporary Space SQL Memory Usage Performance Impact Automatic PGA Memory SQL Memory Manager Configuring Automatic PGA Memory Setting PGA_AGGREGATE_TARGET Initially Limiting the size of the Program Global Area (PGA) SQL Memory Usage Automatic Memory Oracle Database Architecture Dynamic SGA Granule Memory Advisories Manually Adding Granules to Components Increasing the Size of an SGA Component Automatic Shared Memory Management: Overview SGA Sizing Parameters: Overview Performance Tuning Summary with Waits Commonly Observed Wait Events Additional Statistics Top 10 Mistakes Found in Customer Systems Symptoms Oracle Database Cloud Service: Overview Database as a Service Architecture, Features and Tooling Software Editions: Included Database Options and Management Packs Accessing the Oracle Database Cloud Service Console Automated Database Provisioning Managing the Compute Node Associated With a Database Deployment Managing Network Access to Database as a Service Scaling a Database Deployment Performance Management in the Database Cloud Environment Performance Monitoring and Tuning What Can be Tuned in a DBCS Environment?

Duration 3 Days 18 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, Program/Project Manager, System Administrators, System Architects, and Technology Consultants. Overview Explaining scenarios and processes in SAP NetWeaver process integrationIdentify the technical communications modes and processesExplain business scenarios and the business hierarchy used by SAP In this course, students learn how to explain scenarios & processes in SAP NetWeaver process integration. They learn how to identify the technical communications modes & processes, as well as explain business scenarios & the business hierarchy used by SAP. Integration Basics Explaining Scenarios and Processes in SAP NetWeaver Process Integration Explaining Technical Communication Modes and Processes Explaining Business Scenarios Classical System-to-System Communication Communicating Between Two SAP Systems Communicating Between Two Non-SAP Systems Communicating Using Business Application Programming Interfaces (BAPIs) Communicating Using IDocs Processing IDocs Web Services Processing HTTP Requests Describing Simple Object Access Protocol (SOAP) Basics Analyzing Different Web Services Describing Inside-Out and Outside-In Web Services Explaining Service Oriented Architecture (SOA) Integration Technologies: On-Premise Process Integration (Design Time) Processing Integration Middleware Tools (PI Dual Stack) Installing Dual-Stack or Single-Stack Options Securing Objects Creating PI Objects Explaining Design Objects Modeling PI Scenarios Creating an Integration Scenario Configuring an Integration Scenario Displaying the Configuration Objects in the Integration Directory Integration Technologies: On-Premise Process Integration (Runtime) Connecting SAP NetWeaver PI with Proxies Creating File Adapters Executing Configuration Objects Monitoring Tools Integration Technologies: On-Premise Process Orchestration (PO) Explaining Business Process Management (BPM) Explaining Process Orchestration (PO) Explaining Advanced Adapter Engine Extended (AEX) Explaining Business Rules Management (BRM) Integration Technologies: On Demand Explaining SAP HANA Cloud Integration (HCI) Describing Eclipse-Based Access Using the Web UI to Access HCI SAP NetWeaver Gateway Explaining the SAP NetWeaver Gateway Scenario Explaining the SAP NetWeaver Gateway Development View Accessing an Open Data (OData) Service Additional course details: Nexus Humans BIT100 SAP NetWeaver Integration Technology Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT100 SAP NetWeaver Integration Technology Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for DevOps Engineers Software Developers Telecommunications Professionals Architects Quality Assurance & Site Reliability Professionals Overview Automate basic freestyle projects Jenkins Pipelines and Groovy Programming Software lifecycle management with Jenkins Popular plugins Scaling options Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms) Triggering Jenkins with Webhooks Deploying into Docker and Kubernetes CI / CD with Jenkins This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform. Overview of Jenkins Overview of Continuous Integration and Continuous Deployment (CI/CD) Understanding Git and GitHub Git Branching Methods for Installing Jenkins Jenkins Dashboard Jenkins Jobs Getting Started with Freestyle Jobs Triggering builds HTTP Web Hooks Augmenting Jenkins with Plugins Overview of Docker and Dockerfile for Building and Launching Images Pipeline Jobs for Continuous Integration and Continuous Deployment Pipeline Build Stage Pipeline Testing Stage Post Build actions SMTP and Other Notifications Programming Pipelines with Groovy More Groovy Programming Essentials Extracting Jenkins Data Analytics to Support Project Management Troubleshooting Failures Auditing stdout and stderr with Jenkins Jenkins REST API Controlling Jenkins API with Python Jenkins Security Scaling Jenkins Jenkins CLI Building a Kubernetes Cluster and Deploying Jenkins How to start successfully using Jenkins to automate aspects of your job the moment this course ends.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Engineering Foundation course are individuals involved in engineering and technical practices such as: DevOps Practice owners and process designers Developers, QA engineers and Managers who are interested in understanding how DevOps works. Employees and managers responsible for engineering or improving processes. Consultants guiding their clients through process improvement and DevOps initiatives. Anyone responsible for: Managing process-related requirements Ensuring the efficiency and effectiveness of processes Maximizing the value of processes Overview The learning objectives for DevOps Engineering Foundation include an understanding of: How to engineer DevOps solutions DevOps Technologies Applications Architectures Continuous Integration Continuous Testing Ephemeral Elastic Infrastructures Continuous Delivery and Deployment Metrics, Monitoring, Observability and Governance DevOps Humans Future Trends This course explains the many aspects of DevOps engineering that leaders and practitioners can execute upon. While DevOps Foundation provides an overview of DevOps, this course will provide a closer look at the implementation process from an engineering perspective. It is an in depth view of the major aspects of engineering DevOps. An engineering approach is critical to DevOps journeys. This course provides the foundations of knowledge, principles and practices from a technical perspective needed to engineer a successful DevOps solution. DevOps Engineering Introduction DevOps Foundations Principles and Practices Related Frameworks Performance and Benefits DevOps Technology Source and Artifacts Control CI/CD pipelines Tools and Toolchains Application Release Automation Value Stream Management Applications Architectures and Continuous Integration Application Architectures Containers Continuous integration Continuous Testing CT Tenets Test creation & TDD Test acceleration Test results Test management Test environment management Ephemeral Elastic Infrastructures Virtual and Cloud Configuration management Infra-as-code Containers Orchestration GitOps Continuous Delivery and Deployment Continuous Delivery and Deployment Release Automation Deployment Strategies Metrics, Monitoring, Observability, Governance DevOps Metrics Monitoring Observability Governance DevOps Engineering Humans Culture Team Topologies Continuous Learning Future DevOps Trends Additional course details: Nexus Humans DevOps Engineering Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Engineering Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Developers Architects Administrators Overview By the end of the course, you should be able to meet the following objectives: Install and configure RabbitMQ Activate and use plugins such as the web management console Implement messaging patterns and applications using the Java client Set up a cluster of RabbitMQ nodes Configure high availability appropriately Tune and optimize RabbitMQ for better performance Secure RabbitMQ This intensive instructor-led course in RabbitMQ provides a deep dive into how to install, configure, and develop applications which leverage RabbitMQ messaging. The course begins with RabbitMQ installation and general configuration. It continues with developing messaging applications using the Java APIs, and delves into more advanced topics including clustering, high availability, performance, and security. Modules are accompanied by lab exercises that provide hands-on experience Introduction to Spring Essentials Kubernetes Overview BOSH Introduction Deploy, Patch & Upgrade Deploy a simple release Inside the VM Persistent Disks Patch the OS Upgrade Nginx Entry Point Set up a jumpbox Platform Infrastructure Pave the IaaS Deploy ops manager Deploy BOSH director Containerized Workloads Deploy Pivotal Container Service Provision a Kubernetes Cluster Harbor Container Registry Application Deployment Helm Advanced BOSH Deploy a distributed system Deploy Concourse CredHub Troubleshooting Concourse Deployment Concourse Day 2 Operations

Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who are Java programmers and have worked with databases and with object-oriented programming techniques, who are now ready to create more complex and advanced programs using Java SE 7. Overview Upon successful completion of this course, students will be able to: - create and manage custom classes. - control program flow by writing code to respond to specific criteria. - implement object-oriented programming techniques to create reusable and reliable programs. - work with Java utility class libraries. - use the capabilities of the Java I/O package to read and write data to external files or media. - use collection APIs in Java to manage data. - use generics to enforce compile-time type checking. - use multi-threaded programs to help handle multiple tasks concurrently. - manage Java applications for memory efficiency and create distributable versions of a Java application. Students will work with advanced features of Java. Working with Classes Create Classes Create Variables Write an Expression Work with Arrays Work with Static Class Members Define Methods Use Enumerated Data Types Controlling Program Flow Work with Conditional Statements Work with Looping Statements Handle Exceptions Handle Chained Exceptions Write and Enable Assertions Implementing Object-Oriented Programming Concepts Extend a Class Overload and Override Methods Work with Interfaces Create Inner Classes Examine Object-Oriented Design Concepts Working with Java Utility Class Libraries Work with Strings Format and Parse Strings Work with Dates, Numbers, and Currencies Using the Java I/O Package Work with the File Class Work with Byte Streams Work with Character Streams Read Files Write to a File Manipulate I/O Objects Using Collections Work with the Collection Interface Work with the Set Collection Work with List Collections Work with Queues Work with the Map Collection Work with Collection Utilities Working with Generics Declare Generics Implement Generics Using Multi-Threaded Programs Create a Multi-Threaded Program Synchronize Threads Managing Java Applications Implement Garbage Collection Deploy a Java Application Additional course details: Nexus Humans Java Programming (Java SE 7) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Java Programming (Java SE 7) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.