614 Computer Skills courses delivered Online

Description:  Learning how to express what you need is a basic human function. Reading is an action which is considered as a skill of reading and understanding written or printed materials. Writing, another action of communication is the ability to communicate through making words on papers and composing text. Speaking is also a form of communication through conveying information in spoken language. Through this course, you will learn how to master all these three skills to be able to communicate effectively. Who is the course for? People who are in need to enhance their English written skills. Professionals, writers, and editors who write in the English language. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Mastering Skills (Reading, Writing & Speaking) course is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Copywriter Editor Journalist Marketing Content Creator Product Creator Professor Teacher Technical Writer. Module 1: Reading Introduction 01:00:00 Before Speed Reading 01:00:00 How People Read 01:00:00 Radically Increasing Your Reading Speed 01:00:00 Suggestions for Improving Speed and Effectiveness 01:00:00 Human Mind and Vocalization 01:00:00 Getting the Main Idea 01:00:00 Conclusion 00:15:00 Module 2: Writing INDEX OF RULES 00:30:00 CLEARNESS AND FORCE 01:00:00 ORDER OF WORDS IN A SENTENCE 01:00:00 EXERCISES 01:00:00 CONTINUOUS EXERCISES 01:00:00 Module 3: Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

The 'Data Center Training Essentials: General Introduction' course provides a comprehensive overview of data centers, covering mechanical aspects, reliability, equipment, white space, support spaces, and essential considerations such as security, safety, networks, and IT infrastructure. Learning Outcomes: Understand the fundamental concepts and components of data centers. Gain knowledge about data center reliability and the importance of maintaining a secure and safe environment. Learn about the critical roles of various support spaces and the integration of networks and IT infrastructure within data centers. Why buy this Data Center Training Essentials: General Introduction? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Data Center Training Essentials: General Introduction there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Data Center Training Essentials: General Introduction course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Data Center Training Essentials: General Introduction does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Center Training Essentials: General Introduction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Data Center Training Essentials: General Introduction is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Data Center Training Essentials: General Introduction Module 01:Data Center Mechanical Introduction 01:01:00 Module 02: Data Center Reliability 00:23:00 Module 03: Data Center Equipment 00:24:00 Module 04: Data Center White Space 00:24:00 Module 05: Data Center Support Spaces 00:27:00 Module 06: Data Center Security, Safety, Networks and IT 00:26:00 Assignment Assignment - Data Center Training Essentials: General Introduction 00:00:00

This Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Employability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Employability Skills, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Certificate in Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Employability Skills Course Course 01: Employability Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of this Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] ***Employability Skills*** Detailed course curriculum of the Employability Skills: Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Employability Skills is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Employability Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

This video course will help you learn all the basic and advanced concepts of Microsoft Excel 2019. You'll start with Excel basics and slowly move to the advanced concepts in Excel. Each section is accompanied by an exercise at the end to practice what you have learned.

Overview This comprehensive course on Basic Photoshop CC will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Basic Photoshop CC comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Basic Photoshop CC. It is available to all students, of all academic backgrounds. Requirements Our Basic Photoshop CC is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 20 lectures • 00:54:00 total length •Module 01: Overview: 00:02:00 •Module 02: Pricing and Licensing Options: 00:02:00 •Module 03: Basic File Types and Options: 00:02:00 •Module 04: Working with the Interface: 00:02:00 •Module 05: Working with a Basic Canvas: 00:03:00 •Module 06: Working with Layers: 00:03:00 •Module 07: Working with the Move Tool: 00:03:00 •Module 08: Working with Shapes: 00:04:00 •Module 09: Working with the Marquee Tool: 00:03:00 •Module 10: Working with Colors: 00:02:00 •Module 11: Working with the Paintbucket: 00:03:00 •Module 12: Working with the Eraser Tool: 00:03:00 •Module 13: Working with the Text Tool: 00:04:00 •Module 14: Working with Images: 00:03:00 •Module 15: Working with Sizing: 00:03:00 •Module 16: Working with Transparent Layers: 00:03:00 •Module 17: Using the Crop Tool: 00:03:00 •Module 18: Working with Layer Styles: 00:02:00 •Module 19: Working with Rotation of Image and Layers: 00:03:00 •Module 20: Conclusion: 00:01:00

Overview This comprehensive course on Advanced Photoshop CC will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Advanced Photoshop CC comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Advanced Photoshop CC. It is available to all students, of all academic backgrounds. Requirements Our Advanced Photoshop CC is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 21 lectures • 00:55:00 total length •Module 01: Overview: 00:01:00 •Module 02: Having Graphic Designs Created: 00:02:00 •Module 03: Making PSD Thumbnails Visible on Your PC: 00:03:00 •Module 04: Creating a Simple Design - Part 1: 00:05:00 •Module 05: Creating a Simple Design - Part 2: 00:04:00 •Module 06: Changing the Background Image: 00:03:00 •Module 07: Changing the Font or Text: 00:02:00 •Module 08: Working with Photoshop Actions: 00:02:00 •Module 09: Sources for Photoshop Actions: 00:01:00 •Module 10: Selecting Photoshop Actions: 00:02:00 •Module 11: Producing Photoshop Actions - Part 1: 00:05:00 •Module 12: Show Transform Controls: 00:02:00 •Module 13: Producing Photoshop Actions - Part 2: 00:07:00 •Module 14: Creating a Multiple 3D Image Shot: 00:04:00 •Module 15: Sizing of File Formats: 00:01:00 •Module 16: Saving For Certain File Formats: 00:02:00 •Module 17: Live Application - Part 1: 00:03:00 •Module 18: Live Application - Part 2: 00:02:00 •Module 19: Multiple Short Live Application: 00:03:00 •Module 20: Conclusion: 00:01:00 •Assignment - Advanced Photoshop CC: 00:00:00

Description: QuickBooks 2008 is an accounting program which remains top notch for novices to advanced users. It comes integrated and suitable for variety of industries. Intuit QuickBooks 2008 - Advanced provides an advanced overview on the use of this software. In this course, you will be able to learn about the to-do list, setting reminders, using class tracking, creating records NSF checks, etc. You will also learn about the aspects of estimation: creating, modifying, duplicating, printing, working on estimate reports, etc. Each section will be followed by a case study which will allow to get an overall view of the skill. Learning Outcomes: Using to do list, reminders, alerts manager and customized icons to daily tasks to star organized Viewing and generating history and reports for both A/P and A/R Understand class tracking, turning it on and setting it up, using it, and creating reports through it Creating items for NSF checks, recording NSF Fees, and handling bank charges for NSF checks Understanding, creating, customizing, finding old and viewing, modifying existing and duplicating estimates Putting the finishing touches on estimates by checking spelling, printing, emailing, creating and deactivating them Creating invoice, purchase orders and reports for estimates Opening the budget window, understanding and creating budgets, entering budget amounts, saving and reopening the budget Opening the forecast Wizard, creating, understanding, saving and reopening the forecast Opening the cash flow projector wizard, creating, understanding and saving or printing these projections Understanding payroll services, setting payroll preferences and employee defaults, and adding contractors Adding payroll items and accounts, and managing employee information and activity Tracking and paying payroll liabilities while also creating, voiding and deleting paychecks Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Intuit QuickBooks 2008 - Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Intuit QuickBooks 2008 - Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Business of Doing Business Staying Organized 00:15:00 Managing A/P and A/R 00:15:00 Class Tracking 00:15:00 Handling NSF Payments 00:15:00 Estimates Creating Estimates 00:15:00 Finishing Estimates 00:15:00 Changing Estimates to Invoices 00:15:00 Budgets, Forecasts, and Projections Creating a Budget 00:15:00 Creating a Forecast 00:15:00 Creating a Cash Flow Projection 00:15:00 Payroll Configuring Payroll 00:15:00 Working with Payroll 00:30:00 Working with Paychecks and Payroll Liabilities 00:30:00 Mock Exam Mock Exam- Intuit QuickBooks 2008 - Advanced 00:20:00 Final Exam Final Exam- Intuit QuickBooks 2008 - Advanced 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge of business skills. Overview Upon successful completion of this course, students will be able to communicate and work effectively in a business environment. In this course, students will learn about all different aspects of business skills needed be effective in an office environment. Accessing PDF Documents Open a PDF Document Browse a PDF Document Creating & Saving PDF Documents Create and Save a PDF Document from an Existing Document Create a PDF Document from a Web Page Combine Multiple PDF Documents Navigating Content in a PDF Document Perform a Search in a PDF Document Search Multiple PDF Documents Work with Bookmarks Create Links and Buttons Modifying PDF Documents Manipulate PDF Document Pages Edit Content in a PDF Document Add Page Elements Reviewing PDF Documents Add Comments and Markup Compare PDF Documents Initiate and Manage a Review Converting PDF Files Reduce the File Size of a PDF Document Optimize PDF Files Convert and Reuse PDF Document Content Customizing the Acrobat XI Pro Workspace Customize the Toolbars Customize the Tool Sets Creating PDFs from Technical Documents Create PDF Documents Using Autodesk AutoCAD Measure Technical Drawings Enhancing PDF Documents Embed Multimedia Enhance PDF Document Accessibility Securing PDF Documents Manage the Security of PDF Documents Validate PDF Documents Creating Interactive PDF Forms Create a PDF Form Compile and Manage PDF Form Data Finalizing PDF Files for Commercial Printing Apply Color Management Settings Preview Printed Effects Perform Preflight on a PDF Document Create PDF/X, PDF/A, and PDF/E Compliant Files Create a Composite and Color Separations Accessing & Navigating SharePoint Team Sites Access SharePoint Sites Navigate SharePoint Sites Working with Documents, Content, & Libraries Upload Documents Search for Documents and Files Working with Lists Add List Items Modify List Items Configure List Views Filtering and Grouping with List Views Configuring Your SharePoint Profile Update and Share Your Profile Information Share and Follow SharePoint Content Creating a Blog Integrating with Microsoft Office Access and Save SharePoint Documents with Microsoft Office Manage Document Versions through Office 2013 Accessing SharePoint Data from Outlook 2013 Working Offline & Remotely with SharePoint Synchronize Libraries, Sites, and MySite and Working Offline Working from a Mobile Device Creating a New Site Create a Site Change the Look and Feel of Your SharePoint Site Adding & Configuring Libraries Configure Document Library for Your SharePoint Team Site Configure the Site Assets Library for Your SharePoint Site Add and Configure a Wiki for Your SharePoint Site Adding & Configuring Lists Add an Announcement List Add and Configure a Task List Add and Configure Contact and Calendar Lists Add and Configure a Blog Subsite Add and Configure a Custom List to your SharePoint Site Customize List Forms Configuring Site Settings, Navigation, & Search Configure Site Search Options Configure Site Administration Settings Configure Site Organization and Navigation Assigning Permissions & Access Rights Sharing Sites and Setting Site Permissions Secure Lists, Libraries, and Documents Configure Content Roll-Up, Summary Links, & Site Map Add and Configure the Content Search Web Part Add and Configure the Relevant Documents Web Part Identifying Nouns, Pronouns, & Verbs Identify Nouns Identify Pronouns Identify Verbs Identifying Adjectives & Adverbs Use Adjectives Use Adverbs Indentifying Prepositions, Conjunctions, and Interjections Use Prepositions Use Conjunctions Use Interjections Identifying Rules Monitor Sentences Monitor Modifiers Avoid Common Errors Identifying Correct Punctuation Use Parentheses Correctly Use Commas, Semicolons, and Quotation Marks Use Numbers, Symbols, and Capitalization Correctly Identifying Sentence Fragments, Run-Ons, and Comma Splices Identify Sentence Fragments Identify Run-ons, Comma Splices, and Solutions Improving Word Choices Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms Building Effective Sentences Identify the Goal Consider the Audience Consider the Context Editing Effectively Use Correct Spelling Achieve Clarity Avoiding Hypercorrections Avoid Hypercorrections Achieve Simplicity Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Working with Words Spelling Grammar Creating a Cheat Sheet Constructing Sentences Parts of a Sentence Punctuation Types of Sentences Creating Paragraphs The Basic Parts Organization Methods Writing Meeting Agendas The Basic Structure Choosing a Format Writing the Agenda Writing E-Mails Addressing Your Message Grammar and Acronyms Writing Business Letters The Basic Structure Choosing a Format Writing the Letter Writing Proposals The Basic Structure Choosing a Format Writing the Proposal Writing Reports The Basic Structure Choosing a Format Be guided by the: The purpose of the report The seniority of your readers Writing the Report Other Types of Documents Requests for Proposals Projections Executive Summaries Business Cases Proofreading & Finishing A Proofreading Primer How Peer Review Can Help Printing and Publishing Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations E-Mail Basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym E-Mail Policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability E-Mail Features & Security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Usi Additional course details: Nexus Humans Business Applications training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Applications course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00