Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
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Overview With the ever-increasing demand for History of Computer Games in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in History of Computer Games may be. Learning about History of Computer Games or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in History of Computer Games . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on History of Computer Games is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this History of Computer Games course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this History of Computer Games course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this History of Computer Games course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of History of Computer Games , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in History of Computer Games , Anyone looking for a certificate of completion on doing an online training on this topic, Students of History of Computer Games , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This History of Computer Games course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1-Introduction to the History of Computer Games Module 1-Introduction to the History of Computer Games 00:00 Module 2-Ancient age of Computer Games Module 2-Ancient age of Computer Games 00:00 Module 3- Rising of Computer Games Module 3- Rising of Computer Games 00:00 Module 4-Modern Period of Computer Games Module 4-Modern Period of Computer Games 00:00
Microsoft Planner a latest planning and project management application that allows you to be more productive in preparing projects. By enrolling in this Microsoft Planner course, you'll learn how to get your tasks performed in the Planner. You'll explore how to create new plans, set due dates, update a project's status and share files with your team members. Besides, learn how to work more efficiently and stay focused on what's more valuable by using MS Planner for your following project. This comprehensive course also includes: Assemble and assign tasks Sharing files Classifying tasks into a bucket Adding the task to files Flagging tasks with labels Updating a task's status Viewing progress on a file Using chats to view progress Communicating and collaborating with other users What Will I Learn? Get an Understanding of Planner Add and Edit Tasks Create a New Plan Work with Members in Planner Requirements Basic computer skills would be helpful Introduction Introduction 00:03:00 Working with Planner Overview of Planner 00:06:00 Creating a New Plan 00:04:00 Using Boards and Buckets 00:04:00 Working with Tasks 00:05:00 Working with Members 00:05:00 Using Notifications 00:05:00 Changing Views 00:07:00 Conclusion Course Recap 00:02:00 Course Certification
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