6997 Compliance courses

16-19 Courses to boost UCAS applications. Why not boost your chances of getting on to the courses you have applied for or are dreaming of by taking a series of regulated training courses which give you 32 UCAS points in total. Based in Crawley West Sussex, we can come to you or your school to get these valuable boosts booked in to help increase your chances with our compliance company Comply Sense

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK financial industry is a prime target for money launderers, with an estimated £100 billion of illicit funds flowing through the country each year, with 90% of businesses unsure of their ability to detect and prevent money laundering. Financial crimes pose a significant threat to both global economies and local businesses. Our Certificate in Anti Money Laundering (AML) bundle empowers you to become a part of this critical force, equipping you with the expertise to identify, prevent, and report money laundering activities. This bundle combines foundational and advanced topics like Anti-Money Laundering, Know Your Customer (KYC) principles, GDPR UK Training for data protection compliance, and techniques for Financial Investigation. Through these courses, learners will gain a robust understanding of AML frameworks, the importance of customer due diligence, the impact of GDPR on financial data, and the skills necessary to conduct thorough financial investigations to uncover and report illicit financial activities. Courses Are Included in this Certificate in Anti Money Laundering (AML) Bundle: Course 01: Diploma in Anti-Money Laundering (AML) at QLS Level 4 Course 02: Know Your Customer (KYC) Course 03: GDPR UK Training Course 04: Financial Investigator This Certificate in Anti Money Laundering (AML) bundle equips you with in-depth knowledge of AML regulations. This AML course bundle will not only enhance your understanding and skills in financial crime prevention but also significantly boost your career prospects in the financial sector. So, take the leap today and become a vital asset in the fight against money laundering! Learning Objectives of Certificate in Anti Money Laundering (AML) Bundle: Understand comprehensive AML regulatory frameworks and their application. Apply KYC principles effectively to prevent financial crimes. Navigate GDPR implications on financial data protection and compliance. Develop skills necessary for conducting detailed financial investigations. Recognise and report suspicious financial activities accurately. Enhance career prospects in financial compliance and investigation. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Anti-Money Laundering (AML) at QLS Level 4 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: GDPR UK Training Module 01: The Purpose and Principles of the UK GDPR Module 02: The Legal Foundations of GDPR Module 03: The Governance of GDPR Module 04: Protecting Personal Data Module 05: Exemptions to GDPR Module 06: International Transactions and National Security Course 04: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £52) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance officers Financial analysts Bank employees Legal professionals Data protection officers Career switchers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Compliance Officer - £30,000 to £60,000 Financial Investigator - £35,000 to £55,000 KYC Analyst - £25,000 to £40,000 Data Protection Officer - £30,000 to £50,000 Compliance Analyst - £28,000 to £45,000 Risk Manager - £40,000 to £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Anti-Money Laundering (AML) at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Are you looking to enhance your employees' abilities and skills in Construction, Design and Management? If yes, then you have come to the right place. Our comprehensive Construction, Design and Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Construction, Design and Management skills. Whether your employees are new to Construction, Design and Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. This CDM Bundle Includes Course 01: CDM Regulations Course 02: CDM: Construction Phase Plan Course 03: CDM Health and Safety Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Construction, Design and Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Construction, Design and Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Construction, Design and Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Construction, Design and Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of CDM- Construction, Design and Management Course : Course 01: CDM Regulations Module 01: Introduction to Construction, Design and Management (CDM) Regulations Module 02: Regulations and Legislation Course 02: CDM: Construction Phase Plan Module 01: Key Roles and Responsibilities of Duty Holders Module 02: Construction Phase Plan (CPP) Module 03: Case Study Course 03: CDM Health and Safety Module 01: Health and Safety File, and CDM Tools Module 02: Safety Requirements and Procedures Our Construction, Design and Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction, Design and Management course is ideal for new professionals looking to thrive in the Construction, Design and Management field. Requirements Enrolling in this Construction, Design and Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Construction, Design and Management course will enhance your employees' knowledge and confidence. CDM Coordinator: £30,000 to £45,000 per year Health and Safety Manager (Construction): £35,000 to £50,000 per year Construction Project Manager: £40,000 to £60,000 per year Design Manager (Construction): £35,000 to £55,000 per year Site Engineer: £28,000 to £40,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in Business Analysis and Management? If yes, then you have come to the right place. Our comprehensive Business Analysis and Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Business Analysis and Management skills. Whether your employees are new to Business Analysis and Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Business Analysis and Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Business Analysis and Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Business Analysis and Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Business Analysis and Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Business Analysis and Management Training Course: Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Our Business Analysis and Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Analysis and Management course is ideal for new professionals looking to thrive in the Business Analysis and Management field. Requirements Enrolling in this Business Analysis and Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Business Analysis and Management course will enhance your employees' knowledge and confidence. Business Analyst: £35,000 to £60,000 per year Management Consultant: £40,000 to £70,000 per year Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Business Development Manager: £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

In the dynamic realm of business, the power of governance and risk management remains pivotal in steering companies towards excellence. 'Governance and Risk Management: Navigating Corporate Strategies' offers a comprehensive exploration into the fabric of corporate governance, unearthing its structures, mechanisms, and ethical obligations. Delve deeper into the significance of governance in ESG (Environmental, Social, and Governance) and master the intricate art of risk management, grasping its types and the processes involved, all while gaining insights into the realms of compliance and its auditing. Learning Outcomes Understand the foundational concepts of corporate governance and its pivotal role in businesses. Recognise the diverse governance structures and mechanisms at play within organisations. Gain insights into the importance of transparency, disclosure, and the role of ethics. Acquire knowledge about governance's role within ESG contexts. Develop a thorough understanding of risk, its varied types, and its management processes. Why buy this Governance and Risk Management: Navigating Corporate Strategies? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Governance and Risk Management: Navigating Corporate Strategies for? Business leaders aiming to strengthen their governance strategies. Compliance officers seeking to expand their knowledge on corporate ethics and audit processes. Strategy consultants looking to deepen their understanding of risk management. Students of business or corporate law aiming to grasp governance nuances. Professionals keen on incorporating governance and risk strategies into their toolkit. Career path Business Strategy Analyst: £35,000 - £55,000 Compliance Officer: £30,000 - £50,000 Corporate Governance Consultant: £40,000 - £60,000 Risk Management Specialist: £45,000 - £70,000 Compliance Audit Manager: £50,000 - £80,000 Governance and Risk Analyst: £40,000 - £60,000 Prerequisites This Governance and Risk Management: Navigating Corporate Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Governance and Risk Management: Navigating Corporate Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Corporate Governance Introduction to Corporate Governance 00:20:00 Module 2: Governance Structures and Mechanisms Governance Structures and Mechanisms 00:16:00 Module 3: Transparency, Disclosure, and Ethics Transparency, Disclosure and Ethics 00:16:00 Module 4: Corporate Governance in ESG Corporate Governance in ESG 00:12:00 Module 5: Introduction to Risk Management Introduction to Risk Management 00:10:00 Module 6: Risk and Types of Risk Risk and Types of Risk 00:09:00 Module 7: Risk Management Process Risk Management Process 00:07:00 Module 8: Compliance and Ethics Compliance and Ethics 00:12:00 Module 9: Compliance Audit Compliance Audit 00:13:00

In the ever-evolving landscape of healthcare IT in the UK, recent challenges have underscored the critical need for skilled professionals. The CompTIA Healthcare IT Technician course offers a comprehensive solution to address these issues head-on. With a curriculum designed to equip you with a robust skill set, this course seamlessly integrates CompTIA Network, A+, CySA+, PenTest+, Cloud+, ITF+, Security+, GDPR Training, and more. From mastering the intricacies of network security to delving into machine learning basics, this CompTIA Healthcare IT Technician course empowers you with a diverse skill set crucial for today's IT challenges. This CompTIA Healthcare IT Technician Bundle Consists of the following Premium courses: Course 01: CompTIA Healthcare IT Technician Course 02: CompTIA Network Course 03: Diploma in CompTIA A+ Course 04: CompTIA CySA+ Cybersecurity Analyst Course Course 05: CompTIA PenTest+ (Ethical Hacking) course Course 06: CompTIA Cloud+ (CV0-002) Course 07: CompTIA ITF+ (FCO-U61) Course 08: CompTIA Security+ Course 09: CompTIA Network+ Certification (N10-007) Course 10: GDPR Training Course 11: Introduction to Computers and Internet for Beginners Course 12: Data Science and Visualisation with Machine Learning Course 13: Machine Learning Basics Course 14: Excel Add-in with C# VSTO and Web Course 15: SQL Database Administrator Course 16: Computer Operating System and Troubleshooting Course 17: Web Application Penetration Testing Course Course 18: Wordpress Web Development Course 19: Computer Science with Python Course Course 20: International Healthcare Policy 10 Extraordinary Career Oriented CompTIA Healthcare IT Technician courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes of CompTIA Healthcare IT Technician: Upon completion of this CompTIA Healthcare IT Technician bundle, you should be able to: Implement advanced network security measures for healthcare infrastructures. Analyze and counter cybersecurity threats with precision. Conduct ethical hacking and penetration testing for web applications. Master the complexities of GDPR compliance in healthcare settings. Develop expertise in cloud computing within healthcare frameworks. Demonstrate proficiency in machine learning for data analysis in healthcare. As technology becomes the heartbeat of healthcare, this CompTIA Healthcare IT Technician course ensures you're at the forefront of innovation. Unleash your potential in web application penetration testing, hone your WordPress web development skills, and navigate the world of data science with confidence. Whether you're troubleshooting computer operating systems or safeguarding networks through ethical hacking, this course primes you for success in the dynamic healthcare IT arena. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? IT professionals aspiring to specialize in healthcare technology. Individuals keen on advancing their skills in ethical hacking. Tech enthusiasts seeking expertise in cloud computing and cybersecurity. Data enthusiasts interested in applying machine learning in healthcare. Those desiring to excel in network administration and troubleshooting. Individuals looking to carve a niche in web application development. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this CompTIA Healthcare IT Technician course, all you need is - A smart device A secure internet connection And a keen interest in CompTIA Healthcare IT Technician Career path CompTIA Healthcare IT Technician - •45,000 Cybersecurity Analyst - •50,000 Penetration Tester - •55,000 Cloud Solutions Architect - •60,000 Data Science Analyst - •50,000 Network Administrator - •40,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

In a world where every lift and move counts, mastering the art of Manual Handling is not just a skill - it's a necessity. Welcome to the gateway of safety and efficiency, where the Level 3 Certificate in Manual Handling awaits to transform your approach to physical tasks. Immerse yourself in a journey where every twist, every lift, and every movement is meticulously examined and perfected. With an unparalleled blend of theoretical insights and strategic methodologies, this Level 3 Certificate in Manual Handling course is your compass through the maze of risks and hazards associated with Manual Handling. Delve into the core principles underpinning safe practices, navigating through legislation, and uncovering the secrets to injury prevention. Level 3 Certificate in Manual Handling is not just about lifting; Manual Handling course is about mastering the art of precision, ensuring every action is a testament to safety and proficiency. Dive into the heart of Manual Handling intricacies, emerging not just informed but empowered to mitigate risks and ensure a safer working environment. Elevate your understanding, elevate your skills - welcome to a realm where knowledge is the ultimate strength. Level 3 Certificate in Manual Handling Learning Outcomes: Master legislative frameworks surrounding Manual Handling, ensuring compliance and accountability. Identify and assess Manual Handling hazards, mitigating risks effectively. Develop comprehensive risk assessment strategies tailored to diverse workplace scenarios. Implement robust control measures to minimize Manual Handling risks and enhance safety. Demonstrate proficiency in safe lifting techniques, fostering a culture of safety within the workplace. Level 3 Certificate in Manual Handling Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Manual Handling The Level 3 Certificate in Manual Handling is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Manual Handling, like - Health and Safety Officers Warehouse Managers Construction Supervisors Logistics Coordinators Occupational Health Advisors Requirements Level 3 Certificate in Manual Handling To enrol in this Level 3 Certificate in Manual Handling course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Manual Handling Health and Safety Manager: £30,000 - £50,000 Warehouse Operations Supervisor: £25,000 - £35,000 Construction Site Manager: £35,000 - £55,000 Occupational Health Specialist: £28,000 - £45,000 Logistics Manager: £30,000 - £45,000 Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included

ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

ITIL® 4 Strategist: Direct, Plan and Improve The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS