Conflict is an inherent part of human interaction, whether in personal relationships or within professional environments. The ability to effectively manage and resolve conflicts is a critical skill for individuals and organizations alike. Our "Managing Conflict" course is designed to provide participants with a comprehensive understanding of conflict dynamics and equip them with practical strategies to navigate conflicts in a constructive and productive manner. This course is ideal for professionals, managers, team leaders, HR personnel, and anyone seeking to enhance their conflict resolution skills for personal and professional growth. It is suitable for individuals from various industries and backgrounds. By the end of this course, participants will gain the confidence and competence to address conflicts proactively, facilitate constructive dialogue, and contribute to a more harmonious and productive environment in both their personal and professional lives. Join us in this transformative journey towards becoming a skilled conflict manager and problem solver.
Transform your carpet cleaning skills with this all-inclusive course. Learn about various carpet types, effective stain removal, and eco-friendly cleaning methods. Venture into commercial carpet cleaning and even discover how to start your own carpet cleaning business.
At the end of this course you’ll be able to demonstrate your understanding of the control measures to be followed when working in, or near to, confined spaces as detailed in a safe working procedure This course will cover the legislation associates with working in confined spaces. What counts as a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue. Important note: This is an awareness course only, designed for people who need to be aware of the hazards and risks of confined space working but are not required to enter a confined space. If you are required to perform any work activity in, or in the proximity of, a confined space then you will also need to have an 'approved' standard of practical training at the 'appropriate' level.
Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly. This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring. The final module takes this to the next level and looks at it from a management perspective.
In the UK there are approximately 144 fatalities in the workplace and around 621,000 non-fatal injuries every year. Personal Protective Equipment (PPE) plays a vital role in managing Health & Safety risks. However, historical data shows many workers suffering injury were not wearing this clothing. This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action. The course will also cover risk assessment and the role it plays in the selection and use of PPE along with discussing other hazard control measures that can be implemented. Finally, the course will move on to how to use, fit and wear PPE and understand its physical and theoretical limitation
Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced. The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads safely. This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids. Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this. Training your employees with our online system will go a long way to giving them greater awareness of the dangers that poor manual handling poses, as well as covering safe handling techniques, practical solutions to manual handling issues and the use of mechanical aids.
There is a common misconception that sharps injuries are only of concern to medical and care staff. However it is not uncommon for people in other industries such as waste disposal to come into contact with used sharps. In this course we'll start by looking at some statistics relating to discarded needles, then define 'sharps' and look at the different types that can be found in 'sharps litter', ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails. It then covers the primary and secondary risks from sharps. It'll look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible. Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus There'll be a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process. It'll look at the probability of picking up an infection from a needlestick injury, and the factors that can affect this. It's important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury. This subject will be further expanded on by detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.
Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire. It is a cost effective way for employers to fulfil their legal obligation to provide their employees with the necessary understanding of fire awareness.