8223 Compliance courses

Are you looking to enhance your Leadership & Management: Interpersonal Skills skills? If yes, then you have come to the right place. Our comprehensive course on Leadership & Management: Interpersonal Skills will assist you in producing the best possible outcome by mastering the Leadership & Management: Interpersonal Skills skills. The Leadership & Management: Interpersonal Skills course is for those who want to be successful. In the Leadership & Management: Interpersonal Skills course, you will learn the essential knowledge needed to become well versed in Leadership & Management: Interpersonal Skills. Our Leadership & Management: Interpersonal Skills course starts with the basics of Leadership & Management: Interpersonal Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership & Management: Interpersonal Skills course is intuitive and easy to understand. Why would you choose the Leadership & Management: Interpersonal Skills course from Compliance Central: Lifetime access to Leadership & Management: Interpersonal Skills course materials Full tutor support is available from Monday to Friday with the Leadership & Management: Interpersonal Skills course Learn Leadership & Management: Interpersonal Skills skills at your own pace from the comfort of your home Gain a complete understanding of Leadership & Management: Interpersonal Skills course Accessible, informative Leadership & Management: Interpersonal Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Leadership & Management: Interpersonal Skills Study Leadership & Management: Interpersonal Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Leadership & Management: Interpersonal Skills Course Leadership & Management: Interpersonal Skills Curriculum Breakdown of the Leadership & Management: Interpersonal Skills Course Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management: Interpersonal Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership & Management: Interpersonal Skills. It is also great for professionals who are already working in Leadership & Management: Interpersonal Skills and want to get promoted at work. Requirements To enrol in this Leadership & Management: Interpersonal Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership & Management: Interpersonal Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership & Management: Interpersonal Skills. Team Leader: £25,000 to £45,000 per year Operations Manager: £40,000 to £70,000 per year Project Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A Project Coordinator plays a vital role in ensuring the successful execution of projects by organising resources, coordinating tasks, and monitoring progress. In the UK, the demand for skilled Project Coordinators is on the rise. The project management industry is projected to grow by 6.1% annually, creating around 20,000 new jobs by 2027. With a median salary of approximately £30,000 per year, Project Coordinators can earn up to £45,000 or more with experience. This industry offers diverse opportunities across sectors, making it an attractive choice for individuals interested in managing projects and driving organisational success. Our Project Coordinator course starts with the basics of Project Coordinator and gradually progresses towards advanced topics. Therefore, each lesson of this Project Coordinator course is intuitive and easy to understand. Why would you choose the Project Coordinator course from Compliance Central: Lifetime access to Project Coordinator course materials Full tutor support is available from Monday to Friday with the Project Coordinator course Learn Project Coordinator skills at your own pace from the comfort of your home Gain a complete understanding of Project Coordinator course Accessible, informative Project Coordinator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Project Coordinator Study Project Coordinator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Coordinator Course Project Coordinator Curriculum Breakdown of the Project Coordinator Course Course Outline: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Coordinator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Coordinator. It is also great for professionals who are already working in Project Coordinator and want to get promoted at work. Requirements To enrol in this Project Coordinator course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Coordinator: £25,000 to £45,000 per year Project Administrator: £20,000 to £35,000 per year Event Coordinator: £22,000 to £40,000 per year Construction Project Coordinator: £30,000 to £50,000 per year IT Project Coordinator: £28,000 to £45,000 per year Marketing Project Coordinator: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Admin Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Admin Assistant will assist you in producing the best possible outcome by mastering the Admin Assistant skills. The Admin Assistant course is for those who want to be successful. In the Admin Assistant course, you will learn the essential knowledge needed to become well versed in Admin Assistant. Our Admin Assistant course starts with the basics of Admin Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Admin Assistant course is intuitive and easy to understand. Why would you choose the Admin Assistant course from Compliance Central: Lifetime access to Admin Assistant course materials Full tutor support is available from Monday to Friday with the Admin Assistant course Learn Admin Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Admin Assistant course Accessible, informative Admin Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Admin Assistant Study Admin Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin Assistant Course Admin Assistant Curriculum Breakdown of the Admin Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin Assistant. It is also great for professionals who are already working in Admin Assistant and want to get promoted at work. Requirements To enrol in this Admin Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin Assistant course will enhance your knowledge and improve your confidence. Administrative Coordinator: £20,000 to £30,000 per year Office Administrator: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Administrative Officer: £20,000 to £28,000 per year Personal Assistant: £22,000 to £35,000 per year Data Entry Clerk: £16,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your School Counsellor Foundational Skills skills? If yes, then you have come to the right place. Our comprehensive course on School Counsellor Foundational Skills will assist you in producing the best possible outcome by mastering the School Counsellor Foundational Skills skills. The School Counsellor Foundational Skills course is for those who want to be successful. In the School Counsellor Foundational Skills course, you will learn the essential knowledge needed to become well versed in School Counsellor Foundational Skills. Our School Counsellor Foundational Skills course starts with the basics of School Counsellor Foundational Skills and gradually progresses towards advanced topics. Therefore, each lesson of this School Counsellor Foundational Skills course is intuitive and easy to understand. Why would you choose the School Counsellor Foundational Skills course from Compliance Central: Lifetime access to School Counsellor Foundational Skills course materials Full tutor support is available from Monday to Friday with the School Counsellor Foundational Skills course Learn School Counsellor Foundational Skills skills at your own pace from the comfort of your home Gain a complete understanding of School Counsellor Foundational Skills course Accessible, informative School Counsellor Foundational Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the School Counsellor Foundational Skills Study School Counsellor Foundational Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your School Counsellor Foundational Skills Course School Counsellor Foundational Skills Curriculum Breakdown of the School Counsellor Foundational Skills Course Module 01: Introduction to School Counselling Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Childhood and Adolescent Psychiatric Disorders Module 05: Counselling Children and Adolescents in Schools Module 06: Legal, Cultural and Ethical Issues in Professional Counselling Module 07: Counselling Stress and Anxiety Disorders Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Mood Disorders and Depression Module 10: Counselling Eating & Sleeping Disorders Module 11: Counselling Self Harm and Suicide Module 12: Life Coaching and Career Counselling Module 13: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The School Counsellor Foundational Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in School Counsellor Foundational Skills. It is also great for professionals who are already working in School Counsellor Foundational Skills and want to get promoted at work. Requirements To enrol in this School Counsellor Foundational Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The School Counsellor Foundational Skills course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Business Analysis Essentials skills? If yes, then you have come to the right place. Our comprehensive course on Business Analysis Essentials will assist you in producing the best possible outcome by mastering the Business Analysis Essentials skills. The Business Analysis Essentials course is for those who want to be successful. In the Business Analysis Essentials course, you will learn the essential knowledge needed to become well versed in Business Analysis Essentials. Our Business Analysis Essentials course starts with the basics of Business Analysis Essentials and gradually progresses towards advanced topics. Therefore, each lesson of this Business Analysis Essentials course is intuitive and easy to understand. Why would you choose the Business Analysis Essentials course from Compliance Central: Lifetime access to Business Analysis Essentials course materials Full tutor support is available from Monday to Friday with the Business Analysis Essentials course Learn Business Analysis Essentials skills at your own pace from the comfort of your home Gain a complete understanding of Business Analysis Essentials course Accessible, informative Business Analysis Essentials learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course Curriculum Breakdown of the Business Analysis Essentials Course Module 01: Introduction to Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning and Monitoring Module 05: Strategic Analysis and Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis and Management Module 10: Process Improvement with Gap Analysis Module 11: Documenting and Managing Requirements Module 12: Business Development and Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Analysis Essentials course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Analysis Essentials. It is also great for professionals who are already working in Business Analysis Essentials and want to get promoted at work. Requirements To enrol in this Business Analysis Essentials course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Analysis Essentials course will enhance your knowledge and improve your confidence. Business Analyst: £35,000 to £65,000 per year Data Analyst: £25,000 to £50,000 per year Systems Analyst: £35,000 to £65,000 per year IT Business Analyst: £40,000 to £70,000 per year Project Manager: £40,000 to £75,000 per year Management Consultant: £50,000 to £100,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Chef - Culinary Arts and Techniques Training Are you looking to enhance your Culinery Chef skills? If yes, then you have come to the right place. Our comprehensive course on Culinery Chef will assist you in producing the best possible outcome by mastering the Culinery Chef skills. The course is for those who want to be successful. In the Culinery Chef course, you will learn the essential knowledge needed to become well versed in Culinery Chef. Our course starts with the basics of Culinery Chef and gradually progresses towards advanced topics. Therefore, each lesson of this Culinery Chef course is intuitive and easy to understand. Why would you choose the Culinery Chef course from Compliance Central: Lifetime access to Culinery Chef course materials Full tutor support is available from Monday to Friday with the Culinery Chef course Learn Culinery Chef skills at your own pace from the comfort of your home Gain a complete understanding of Culinery Chef course Accessible, informative Culinery Chef learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile devic A 100% learning satisfaction guarantee with your Culinery Chef course Curriculum Breakdown of the Chef Course Module 01: Introduction to Sous Chef - Culinary Arts and Techniques Training Module 02: The Kitchen Module 03: Kitchen Hygiene Module 04: Kitchen Equipment: Large Equipment Module 05: Kitchen Equipment: Mechanical and Small Equipment Module 06: Origins of Cooking Module 07: Herbs Used in Cooking Module 08: Spices Used in Cooking Module 09: Salts and Sugars Module 10: Salads Module 11: Types of Salads Module 12: Traditional Cooking Module 13: Traditional British Recipes Module 14: Traditional French Recipes Module 15: Traditional Indian Recipes Module 16: Food Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Chef - Culinary Arts and Techniques Training The Culinery Chef course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Culinery Chef. It is also great for professionals who are already working in Culinery Chef and want to get promoted at work. Requirements Chef - Culinary Arts and Techniques Training To enrol in this Culinery Chef course, all you need is a basic understanding of the English Language and an internet connection. Career path Chef - Culinary Arts and Techniques Training The Culinery Chef course will enhance your knowledge and improve your confidence. Sous Chef: £25,000 to £35,000 per year Pastry Chef: £22,000 to £30,000 per year Head Chef: £30,000 to £45,000 per year Catering Manager: £25,000 to £40,000 per year Food Stylist: £20,000 to £30,000 per year Food Product Developer: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Electrical Training for Electricians Do you want to improve the abilities you have learned in Electrical Training for Electricians? If so, you've arrived at the ideal location. By understanding the Electrical Training for Electricians abilities, our extensive course on the subject will help you produce the best possible result. The course Electrical Training for Electricians is intended for individuals who aspire to achieve success. You will get the fundamental knowledge required to become knowledgeable about Electrical Training for Electricians in the Electrical Training for Electricians course. Why would you choose the Electrical Training for Electricians course from Compliance Central: Lifetime access to Electrical Training for Electricians course materials Full tutor support is available from Monday to Friday with the Electrical Training for Electricians course Learn Electrical Training for Electricians skills at your own pace from the comfort of your home Gain a complete understanding of Electrical Training for Electricians course Accessible, informative Electrical Training for Electricians learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Electrical Training for Electricians bundle Study Electrical Training for Electricians in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Electrical Training for Electricians Course Improve your chance of gaining in demand skills and better earning potential by completing the Electrical Training for Electricians Electrical Training for Electricians The foundational knowledge of Electrical Training for Electricians is covered in our course before moving on to more advanced subjects. As a result, this Electrical Training for Electricians course's lessons are all clear and simple to understand. Electrical Training for Electricians Curriculum Breakdown of the Electrical Training for Electricians Course Section 01: Introduction & Getting Started Section 02: Electronic and Electrical maintenance Repair Section 03: Tools Needed Section 04: Electronic Components Section 05: Testing Section 06: Troubleshooting Section 07: Introduction to Electronic Components: A Step by Step Guide CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Electrical Training for Electricians The Electrical Training for Electricians course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Electrical Training for Electricians. It is also great for professionals who are already working in Electrical Training for Electricians and want to get promoted at work. Requirements Electrical Training for Electricians To enrol in this Electrical Training for Electricians course, all you need is a basic understanding of the English Language and an internet connection. Career path Electrical Training for Electricians The Electrical Training for Electricians course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Electrical Training for Electricians. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Lean Six Sigma skills? If yes, then you have come to the right place. Our comprehensive course on Lean Six Sigma will assist you in producing the best possible outcome by mastering the Lean Six Sigma skills. The Lean Six Sigma course is for those who want to be successful. In the Lean Six Sigma course, you will learn the essential knowledge needed to become well versed in Lean Six Sigma. Our Lean Six Sigma course starts with the basics of Lean Six Sigma and gradually progresses towards advanced topics. Therefore, each lesson of this Lean Six Sigma course is intuitive and easy to understand. Why would you choose the Lean Six Sigma course from Compliance Central: Lifetime access to Lean Six Sigma course materials Full tutor support is available from Monday to Friday with the Lean Six Sigma course Learn Lean Six Sigma skills at your own pace from the comfort of your home Gain a complete understanding of Lean Six Sigma course Accessible, informative Lean Six Sigma learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Lean Six Sigma bundle Study Lean Six Sigma in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Lean Six Sigma Course Improve your chance of gaining in demand skills and better earning potential by completing the Lean Six Sigma Lean Six Sigma Curriculum Breakdown of the Lean Six Sigma Course Module 01: Understanding Lean Module 02: The Lean Culture Module 03: The Five Principles of Lean Module 04: Value and Waste Module 05: Value Stream Mapping (VSM) Module 06: The Principles of Flow and Pull Module 07: Overview of Six Sigma Module 08: The Define Phase Module 09: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lean Six Sigma course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Lean Six Sigma. It is also great for professionals who are already working in Lean Six Sigma and want to get promoted at work. Requirements To enrol in this Lean Six Sigma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Lean Six Sigma course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Lean Six Sigma. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your HR and Payroll Management skills? If yes, then you have come to the right place. Our comprehensive course on HR and Payroll Management will assist you in producing the best possible outcome by mastering the HR and Payroll Management skills. The HR and Payroll Management course is for those who want to be successful. In the HR and Payroll Management course, you will learn the essential knowledge needed to become well versed in HR and Payroll Management. Our HR and Payroll Management course starts with the basics of HR and Payroll Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR and Payroll Management course is intuitive and easy to understand. Why would you choose the HR and Payroll Management course from Compliance Central: Lifetime access to HR and Payroll Management course materials Full tutor support is available from Monday to Friday with the HR and Payroll Management course Learn HR and Payroll Management skills at your own pace from the comfort of your home Gain a complete understanding of HR and Payroll Management course Accessible, informative HR and Payroll Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the HR and Payroll Management bundle Study HR and Payroll Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your HR and Payroll Management Course Improve your chance of gaining in demand skills and better earning potential by completing the HR and Payroll Management HR and Payroll Management Curriculum Breakdown of the HR Course Section 1: Introduction Section 2: Core Concepts Section 3: Best Employee Retention Strategies That Actually Work Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Section 5: Practical Tips to Retain Employees in Your Organisation Section 6: Bonus Section: Building a Strong Relation with Employees Section 7: Conclusion Curriculum Breakdown of the Payroll Management Course Introduction The UK Payroll System Brightpay Paye, Tax, NI Conclusion and Next Steps CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR and Payroll Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR and Payroll Management. It is also great for professionals who are already working in HR and Payroll Management and want to get promoted at work. Requirements To enrol in this HR and Payroll Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR and Payroll Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR and Payroll Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.