In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Mediation for Managers Training
The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.
Overview The development, monitoring, and continued improvement of a highly-integrated, internal audit function is essential for the continued financial success, stability, and growth of world-class business entities. A well-designed and effective internal audit system will provide verification and support that accounting and financial policies, procedures, and controls are working adequately and will spotlight any significant matters that need attention.
Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities
Our *NEW* Mini First Aid Baby Proofing class is our second class, designed for parents and carers of babies and children over 3 months. It can be taken after our 2 hour Baby and Child First Aid class, or in isolation for those parents who are starting their weaning journey, or have a baby on the move!
TQUK Level 3 Award in Emergency First Aid at Work (with VR Practical Sessions) This is our most popular course. This TQUK Level 3 Award in Emergency First Aid at Work course is designed to provide learners with the essential skills and knowledge to handle emergency situations in the workplace effectively. Ideal for those responsible for first aid in low-risk work environments, the course offers a blend of theoretical instruction and cutting-edge virtual reality (VR) practical sessions to enhance hands-on experience in a safe, controlled environment. Throughout the course, learners will develop a solid understanding of first aid principles, including how to assess and manage various emergencies such as injuries, shock, burns, and medical conditions like heart attacks or strokes. The integration of VR technology allows participants to immerse themselves in realistic scenarios, reinforcing their ability to apply first aid techniques with confidence. Key topics covered include: - Responsibilities of a First Aider - Assessing the Scene for Safety - Basic Life Support (CPR) and AED Use - Managing Unconsciousness, Bleeding, and Shock - Dealing with seizures and burns - Infection Prevention and Control The VR practical sessions simulate real-life emergency situations, providing learners with the opportunity to practice their skills in a virtual environment. These sessions ensure a dynamic and engaging learning experience, enabling learners to feel prepared for real-world emergencies. Upon successful completion of the course, learners will receive a TQUK Level 3 Award in Emergency First Aid at Work, certifying their competence in delivering first aid in the workplace. This course is suitable for employees across all industries, including those working in low-risk environments, office settings, or those requiring a basic first aid qualification for regulatory compliance. **Duration:** 1 day (6-8 hours, including theory and VR practical sessions) **Certification:** TQUK Level 3 Award in Emergency First Aid at Work (valid for 3 years) **Prerequisites:** None
Overview This course is specially designed to enhance generic auditing skills and to attain the necessary skills as required and implementation to be a certified Internal Auditor. It is not aimed at any particular ISO Management Standard or process. Objective Improve their knowledge of best practices in the audit industry Validate their proficiency and skills in audit Differentiate themselves from their peers and create a unique advantage for themselves Set the precedence for continued improvement and advancement Recognise and apply the International Standards for the Professional Practice of Internal Auditing Become a more competent professional who is knowledgeable in organizational governance