Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
QA Level 2 Award In Principles Of Risk Assessment (RQF) Face to Face: One-day course Virtual Classroom: Spread over 3 sessions of 2½ hr duration Don't run risks with the safety of your people - it will cost you a lot more when things start to go wrong... Risk Assessments are vital for Health and Safety, and vital for the whole process Course Contents: Main causes of Work-related Fatalities, Injuries and ill health Moral, Legal and Economic Reasons for Preventing Accidents and ill health at Work Key Terms associated with Risk Assessments in Health and Safety at Work:AccidentNear MissAccident TriangleHazardRiskRisk AssessmentSuitable and SufficientCompetence The Role of Risk Assessments in Accident and ill Health Prevention Legal Requirements for Risk Assessments Importance of Personal hygiene Basic Process for Undertaking a Risk Assessment The Five Steps of a Risk Assessment Benefits of this course: In 2020/21, a whopping 1.7 million people suffered from a work-related illness 441,000 of those sustained an injury 142 People, plus 60 members of the public, lost their lives... The estimated cost of injuries and ill health was £15 billion 28.2 million working days, or 108,045 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk Our QA Level 2 Award in Principles of Risk Assessment (RQF) course is ideal for all employees, helping them to create a better understanding of health and safety issues and risk assessments Accredited, Ofqual regulated qualification: QA Level 2 Award in Principles of Risk Assessment (RQF) training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of Risk Assessment certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0857/9
This course is designed to provide delegates that need to use abrasive wheels with an in-depth understanding of the requirements of the law, associated regulations and safe working practices when using abrasive wheels. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
The aim of this course is to give delegates who have to use full working breathing apparatus during their working activities a greater understanding of correct operational procedures. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This paediatric first aid course provides essential information related to the Level 3 Award in Emergency Paediatric First Aid (RQF). Participants will gain vital skills and knowledge necessary to respond effectively to emergencies involving infants and children, ensuring the safety and well-being of young individuals in critical situations.
This course is aimed at anyone who has to undertake manual handling duties as part of their work routine, and will give the delegates a basic understanding of the correct manual handling techniques when moving, handling and lifting of loads. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346