Description: Find solace and support with grief counselling in London. Our compassionate therapists help you navigate the grieving process, offering a safe space to express your emotions and begin healing after a loss. With personalized strategies and empathetic care, we aim to support you through every stage of grief and help you find a path towards emotional recovery. Key areas: bereavement counselling, loss support, grief therapy, mourning support, emotional healing, grief support, bereavement therapy. 3 x 1 hour sessions
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
QA Level 3 Award In Emergency Paediatric First Aid (RQF) Full day course Would you know what to do if you saw a child in need of First Aid? Being able to deal with paediatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant or Child Recovery Position CPR Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Shock Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Emergency Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - Those who work with children and are not required to comply with Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements Those who want to provide additional support in their organisation to existing paediatric first aiders that are trained to meet Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements. For those who will be directly responsible for children, Ofsted requires people to do our two day Paediatric First Aid course instead We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Emergency Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/0786/9
This 3-day FAA Level 3 Award course offers a variety of first aid situations and teaches how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.
Emotional Intelligence Training
First Response Emergency Care (RQF) Five Day Course Cost: £350 + vat The Qualsafe Level 3 Award in First Response Emergency Care (RQF) is a regulated and nationally recognised qualification, ideal for those looking to work or volunteer as a First Responder. Among the first to arrive at a scene, First Responders typically include Police Officers, Firefighters, and those providing medical cover at Festivals and Events, such as Emergency /Community First Responders, Door Supervisors, Close Protection Operatives and Security Guards, as well as those working in high-risk environments including the Military, Power Stations, Agriculture and Manufacturing. OVERVIEW This informative, hands-on five-day course fulfils the competencies set out in the PHEM skills framework at descriptor Level D, providing the knowledge and practical skills needed to deal with a range of pre-hospital Emergency Care situations. The Qualsafe Level 3 Award in First Response Emergency Care (RQF) covers: Administration of Emergency Oxygen; Management of Trauma Patients; Major illnesses and much more. ASSESSMENT METHODS 6 x Practical Assessments/Skills Tests. 3 x Theory Assessments (multiple choice question papers) 1 x Invigilated Exam CERTIFICATION Successful learners will receive a personalised Qualsafe Level 3 Award in First Response Emergency Care (RQF) e-Certificate immediately after their results have been submitted, subject to a Centre’s Direct Claims Status and any required actions. Printed certificates are available at an additional cost. First Response • Emergency Care (FREC 3) Our First Response Emergency Care (FREC) Workshops are delivered by experienced instructors with extensive Emergency Care backgrounds. They combine theoretical knowledge with practical skills training, ensuring participants can handle real-life emergencies. The curriculum covers a wide range of topics, including patient assessment, basic life support, trauma management, and more. These Workshops are designed for those who have specific responsibilities at work or in voluntary and community activities to provide pre-hospital care to patients requiring emergency treatment. These workshops are not just about learning but about applying what you’ve learned in real-world situations. That’s why our FREC Workshops include practical scenarios where participants can practice their newly acquired skills. This hands-on approach ensures that participants understand the concepts and apply them effectively when it matters most. The Qualsafe Level 3 Award in First Response Emergency Care (RQF) covers the full range of skills required by the HSE for First Aid and is the leading qualification for events cover. For those with further ambitions, it also forms the first step towards a career in pre-hospital care.
First Aid Trainer - Level 3 Emergency First Aid at Work Courses - delivered at your place of work
Overview This training course will empower you to recognize the root causes of fraud and white-collar crime in the current economy, understand the categories of fraud, equip you with methodologies of fraud detection and prevention, and heighten your ability to detect potential fraudulent situations. In addition to the fundamentals of fraud investigation and detection in a digital environment; profit-loss evaluation, analysis of accounting books, legal concepts, and quantification of financial damages are also examined in this course