Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
This paediatric first aid course provides essential information related to the Level 3 Award in Emergency Paediatric First Aid (RQF). Participants will gain vital skills and knowledge necessary to respond effectively to emergencies involving infants and children, ensuring the safety and well-being of young individuals in critical situations.
The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance
The Level 1 Award in Construction Health & Safety is required by individuals who are looking to become eligible for the Green CSCS Card. A CSCS Card is required in order to access many construction sites, carry out basic duties and build relevant experience to enable them to progress their career onto the next stage allowing them to progress to a level 2 or 3 Qualification. This Level 1 Award will provide the basic knowledge and understanding of health and safety principles and procedures and delivers a comprehensive and technical overview in relation to many construction relevant topics that are operatives require in order to operate safely within the Construction sector. Topics covered include Risk Assessment, Manual Handling, Working at Heights, Moving Vehicles, Dust, Hazardous Substances, Asbestos, Welfare, Personal Hygiene, Fire, Work Equipment, Electricity, Underground Services, PPE, Mandatory signage and more!!!!! Candidates can undertake this qualification in a classroom based delivery followed by the CSCS test within a single day. The administration and photographs are included and the CSCS card is usually received within 5 to 10 days. The one day course can be delivered in any client venue or at various locations around the UK.