6287 Compliance courses in Matlock delivered Online

Embark on a breath of fresh knowledge with our 'Respiratory Protection and Safety Training Course', precisely curated to prioritise your health and well-being in diverse working environments. Journey through an educational pathway that addresses not only the foundational aspects but delves into the intricacies of selecting, utilising, and maintaining respirators effectively. From unearthing the pivotal elements of a robust respiratory protection program to adhering to regulatory compliance, this course intricately weaves through each module, ensuring you comprehend every particle of information disseminated. Navigating through seven comprehensive modules, the course delineates crucial aspects such as the selection and meticulous upkeep of respirators, along with special case scenarios, ensuring that your learning experience is nothing short of exhaustive and enriching. Inhale the essence of safety by absorbing invaluable knowledge that is not only vital for personal safeguarding but equally instrumental in fostering a secure working environment for all. This expedition is not merely an educational venture but a necessity in safeguarding the well-being of every inhalation in your professional journey. Learning Outcomes Develop an understanding of the various types and uses of respiratory protection. Gain insight into the selection process and effective utilisation of diverse respirators. Acquire skills for maintaining respirators, ensuring longevity and sustained efficiency. Cultivate proficiency in implementing and managing a respiratory protection program. Understand and adhere to regulatory guidelines, ensuring legal and safety compliance. Why buy this Respiratory Protection and Safety Training Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Respiratory Protection and Safety Training Course for? Individuals seeking to augment their knowledge in occupational health and safety. Managers responsible for establishing and maintaining safe workplace environments. Healthcare professionals who work in environments that necessitate respiratory protection. Construction workers and supervisors keen on enhancing their safety on-site. Laboratory technicians and scientists wanting to ensure safe practices within research environments. Career path Occupational Health and Safety Officer: £40,000 - £45,000 Construction Site Manager: £45,000 - £50,000 Healthcare Safety Specialist: £35,000 - £40,000 Industrial Hygienist: £45,000 - £50,000 Laboratory Safety Coordinator: £30,000 - £35,000 Environmental Health and Safety Manager: £50,000 - £55,000 Prerequisites This Respiratory Protection and Safety Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Respiratory Protection Introduction to Respiratory Protection 00:11:00 Module 02: Selecting the Right Respirator Selecting the Right Respirator 00:14:00 Module 03: Proper Use of Respirators Proper Use of Respirators 00:12:00 Module 04: Respirator Maintenance Respirator Maintenance 00:11:00 Module 05: Respiratory Protection Program Respiratory Protection Program 00:15:00 Module 06: Regulatory Compliance Regulatory Compliance 00:14:00 Module 07: Respiratory Protection in Special Cases Respiratory Protection in Special Cases 00:09:00

All in One Bundle Special Discount Offer Are you looking to enhance your Food Safety and Sanitation skills? If yes, then you have come to the right place. Our comprehensive courses on Food Safety and Sanitation will assist you in producing the best possible outcome by learning the Food Safety and Sanitation skills. Our course starts with the basics of Food Safety and Sanitation and gradually progresses towards advanced topics. Therefore, each lesson of this course intuitive and easy to understand. This Food Safety and Sanitation Bundle Includes Course 01: Certificate in Food Hygiene and Safety Course 02: HACCP Food Safety Level 2 Course 03: Level 2 TACCP Training Course Course 04: Food Labelling Regulations Course 05: Food Safety Hazards Course 06: Food Safety: Food Preservation Course 07: Food Poisoning Course 08: Food Allergens Awareness & Control Course 09: Catering Management Course 10: Oven Cleaning Training Course 11: Consumer Rights Awareness Course 12: Immunity Boosting Food Course 13: Food, Fitness and Nutrition for Mental Health Course 14: Sports Nutrition for Sports and Fitness Why would you choose the Food Safety and Sanitation course from Compliance Central: Lifetime access to Food Safety and Sanitation courses materials Full tutor support is available from Monday to Friday with the Food Safety and Sanitation course Learn Food Safety and Sanitation skills at your own pace from the comfort of your home Gain a complete understanding of Food Safety and Sanitation course Accessible, informative Food Safety and Sanitation learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Food Safety and Sanitation bundle Study Food Safety and Sanitation in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Food Safety and Sanitation Course Improve your chance of gaining in demand skills and better earning potential by completing the Food Safety and Sanitation Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown Bundle Course 01: Certificate in Food Hygiene and Safety Introduction to Food Hygiene Legislation and Food-borne Illness Types of Food Safety Hazards Hazard Control Measures and Refrigeration Food Handlers Personal Hygiene Cleaning and Disinfection Bundle CPD Certificate of Achievement After successfully completing this bundle, you will get 14PDF certificates for free. The hardcopy CPD certificates are available for £9.99 each. The delivery charge of the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements To enrol in this Food Safety and Sanitation, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Food Safety and Sanitation. Certificates CPD Accredited Certificate of completion Hard copy certificate - Included 1 CPD accredited hard copy certificate is free and the rest are available for £9.99 each. Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited Certificate of completion Free Digital certificate - Included 1 CPD Accredited PDF Certificate for Free Rest are £6 each

This comprehensive bundle is tailor-made to equip individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge needed for success in healthcare administration. With a strong focus on the pivotal role of a Medical Secretary within the healthcare sector, participants will delve into various aspects of the profession. The program covers a wide range of topics essential for Medical Secretaries, including medical terminology, clinical coding, transcription, GDPR compliance, and document management. Learners will also gain expertise in effective communication, customer service, and stress management, all of which are crucial skills for "Medical Secretaries" working in healthcare environments. Throughout this bundle, the central theme of a Medical Secretary is prominent, ensuring that participants not only understand the responsibilities and intricacies of the role but also develop practical skills to excel in healthcare administration. Graduates emerge as capable "Medical Secretaries," ready to manage patient records, navigate medical coding, ensure GDPR compliance, and efficiently handle administrative tasks in healthcare facilities. Whether you are embarking on a career as a Medical Secretary or looking to enhance your existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities faced by Medical Secretaries in healthcare settings. *** Course Curriculum *** Here is the curriculum breakdown of the Medical Secretary Bundle: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Clinical Coding : ICD-10-CM Course 08: Clinical Coding Inpatient Training: DRG-ICD Course 09: Clinical Coding Inpatient Training: DRG-PCS Course 10: Medical Coding Training: Develop Inpatient DRG Course 11: Compliance Risk and Management Course 12: Phone-Based Customer Service Course 13: Effective Communication Skills Diploma Course 14: Touch Typing Essentials Course 15: Level 2 Microsoft Office Essentials Course 16: Personal Hygiene Course 17: Stress Management Training Course 18: Critical Thinking in The Workplace Learning Outcomes of Medical Administration Bundle Upon completion, you'll gain mastery in: Proficiency in medical terminology and patient records management for effective "Medical Secretary" roles. Competence in appointment scheduling and healthcare ethics is crucial in medical office administration. Skill in effective communication within a healthcare environment, supporting medical professionals effectively. Mastery of administrative tasks, ensuring efficient medical office operations as a "Medical Secretary." Understanding of healthcare compliance and privacy regulations to maintain patient confidentiality. Preparedness for a "Medical Secretary" career, contributing to healthcare facilities' professionalism and efficiency. Why Choose Our Medical Secretary Course? FREE Medical secretary certificate accredited Get a free student ID card with Medical Secretary Training Get instant access to this Medical secretary course. Learn Medical secretary from anywhere in the world The Medical secretary is affordable and simple to understand The Medical Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Medical secretary course materials The Medical secretary comes with 24/7 tutor support This comprehensive bundle is meticulously designed to prepare individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge required for success in healthcare administration. With a dedicated focus on the pivotal role of a Medical Secretary within healthcare settings, participants will acquire the necessary expertise across various facets of this profession. The program covers an extensive range of topics vital for Medical Secretaries, encompassing medical terminology, clinical coding, transcription, GDPR compliance, and document management. Additionally, learners will develop expertise in effective communication, customer service, and stress management - all essential competencies for Medical Secretaries operating within healthcare environments. Throughout this bundle, the role of a Medical Secretary takes centre stage, ensuring participants not only comprehend the responsibilities and intricacies of the role but also cultivate practical skills to excel in healthcare administration. Graduates emerge as adept Medical Secretaries, well-prepared to manage patient records, navigate medical coding, uphold GDPR compliance, and proficiently handle administrative tasks within healthcare facilities. Whether embarking on a career as a Medical Secretary or seeking to enhance existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities encountered by Medical Secretaries in healthcare settings. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) bundle is suitable for: Aspiring Medical Secretaries Healthcare Administrators Medical Transcriptionists Compliance Officers Healthcare Professionals Healthcare Enthusiasts Requirements Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) Career path Forge your path to roles such as: Medical Receptionist (£18,000 - £25,000). Medical Secretary (£20,000 - £30,000). Clinical Coding Specialist (£25,000 - £40,000). Healthcare Compliance Officer (£25,000 - £35,000). Customer Service Representative (£18,000 - £28,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

10 QLS Endorsed Courses for Financial Analyst | 10 Endorsed Certificates Included | Life Time Access

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** People are the heartbeat of every organisation—and managing people takes more than just a smile and a spreadsheet. This Human Resources Management Diploma Level 4 (QLS Endorsed) is built for those who want to understand what truly keeps a team running smoothly. From hiring to handling disputes, building better staff engagement to understanding workplace laws—this course digs into the details HR professionals need to know. If your idea of HR is just holiday requests and interviews, think again. This goes deeper—minus the jargon and fluff.The course is structured to give you solid HR knowledge from all sides, whether it’s recruitment, performance reviews, or handling sticky situations with professionalism. It’s designed for those aiming to lead or support HR functions without needing years of prior experience. Whether you're working in admin, team leadership, or looking to explore a new direction in people management—this course will give you the right kind of knowledge, in the right kind of way. Fully online, flexible, and informative without putting you to sleep. Human Resources Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Human Resources Management at QLS Level 4 Course 02: Diploma in Change Management at QLS Level 5 Course 03: Certificate in Bereavement and Grief Counselling at QLS Level 3 Course 04: Diploma in Corporate Compliance and Risk Management at QLS Level 3 Course 05: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 06: Certificate in Public Relations at QLS Level 3 Course 07: Award in Event Management at QLS Level 2 Course 08: Diploma in Career Coaching at QLS Level 5 Course 09: Diploma in Security Management at QLS Level 5 Course 10: Advanced Diploma in Project Management at QLS Level 7 Learning Outcomes Develop event planning expertise for seamless execution. Acquire adept office administration and organisational skills. Master corporate compliance and risk management strategies. Hone public relations techniques for effective communication. Attain advanced proficiency in human resources management. Navigate complex corporate governance principles and practices. Develop security management skills for a secure work environment. Cultivate grief counselling capabilities with sensitivity and empathy. Gain strategic insight into project management at an advanced level. Excel in the integration of diverse skills across various disciplines. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Behind every successful sales team is not just a string of impressive numbers, but a thriving workplace culture crafted by our dedicated Human Resources team. In this bundle, we explore how the human element, championed by HR, is a key ingredient in our journey to success. This curated collection of courses spans a range of essential disciplines, empowering you with versatile skills applicable across diverse industries. Dive into the intricacies of Event Management and HR Management, honing your organisational prowess. Explore the nuances of Bereavement and Grief Counselling, fostering empathy and support. Elevate your strategic thinking with Diplomas in Corporate Compliance, Risk Management, and Corporate Governance, ensuring you're equipped to navigate complex business landscapes. Cultivate essential administrative finesse with Certificates in Office Admin, Organisation Skills, and Public Relations. Progress through the tiers, mastering Human Resources Management and Security Management, culminating in an Advanced Diploma in Project Management. This multifaceted bundle is your gateway to a well-rounded skill set, providing a springboard for success in various professional arenas. By doing this bundle you will gain the ultimate understanding in strategic planning, organisational leadership, crisis management, and interpersonal communication. Develop expertise in compliance, risk mitigation, and project execution. Sharpen administrative skills for seamless office operations and public relations finesse. Master the intricacies of human resources and security management, equipping yourself for diverse roles in the professional landscape. This bundle is designed to nurture well-rounded professionals with a holistic understanding of critical business functions. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Health and Safety Professionals Managers and Supervisors Mental Health Care Workers Childcare and Education Professionals Individuals in Substance Control Roles Psychology Enthusiasts Art Therapy Practitioners Those Pursuing Career Advancement Career path Health and Safety Manager Mental Health Care Coordinator Child Safeguarding Officer Substance Control Specialist Psychology Research Assistant Art Therapist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Dive into the intricate realm of fraud management with our 'Managing Fraud: Strategies for Detection and Prevention Course'. This course offers a comprehensive exploration into the multifaceted world of deceit and its management. Journey through an enlightening curriculum that begins with an initiation to fraud management and culminates with methods to ensure compliance and mitigate fraudulent activities. Equip yourself with the knowledge to pinpoint deception, understand its myriad forms, and respond adeptly, ensuring security and trustworthiness in your professional domain. Learning Outcomes Understand the foundational concepts of fraud management. Identify and differentiate among various forms of fraud. Employ techniques for the prevention and detection of deceitful activities. Discover and interpret evidence of fraudulent conduct. Devise appropriate responses and strategies for fraud incidents and their investigation. Why buy this Managing Fraud: Strategies for Detection and Prevention Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Managing Fraud: Strategies for Detection and Prevention Course for? Individuals keen on building a career in fraud management. Businesses wanting to bolster their internal fraud prevention systems. Finance professionals aiming to enhance their knowledge in fraud detection. Legal practitioners seeking insights into investigative techniques for fraud. Compliance officers aiming for proficiency in fraud mitigation strategies. Career path Fraud Investigator: £30,000 - £50,000 Fraud Analyst: £25,000 - £40,000 Compliance Officer: £28,000 - £45,000 Forensic Accountant: £40,000 - £60,000 Risk Management Specialist: £35,000 - £55,000 Anti-Fraud Consultant: £45,000 - £70,000 Prerequisites This Managing Fraud: Strategies for Detection and Prevention Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Fraud Management Introduction to Fraud Management 00:13:00 Module 2: Types of Fraud Types of Fraud 00:10:00 Module 3: Fraud Prevention Techniques Fraud Prevention Techniques 00:14:00 Module 4: Fraud Detection Methods Fraud Detection Methods 00:13:00 Module 5: Unveiling Fraudulent Evidence Unveiling Fraudulent Evidence 00:08:00 Module 6: Responding to Fraud Incidents Responding to Fraud Incidents 00:16:00 Module 7: Investigating Fraud Investigating Fraud 00:09:00 Module 8: Fraud Mitigation and Compliance Fraud Mitigation and Compliance 00:15:00

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Through this workshop, you'll gain a thorough understanding of the necessary protocols and regulations to maintain professional standards and compliance. Whether you're new to your field or seeking to refresh your knowledge, our workshop provides valuable insights and practical guidance to help you navigate the complexities of professional practice with confidence.

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** You, as the Estate Agent Diploma - Level 2, 3, 5, 7 (QLS Endorsed Complete Career Bundle) Are you looking to make your mark in the dynamic world of estate agency? The Estate Agent Diploma - Level 2, 3, 5, and 7 offers a structured approach to developing your understanding of property management and sales. This course, which is QLS endorsed, provides you with essential knowledge of the property industry, ranging from residential sales to property law and valuation techniques. Whether you're taking your first step or looking to build on your existing knowledge, this course will guide you through all the essential areas, giving you the confidence to work within the fast-paced property market. The Estate Agent Diploma bundle is designed for individuals seeking a flexible learning experience that can be completed entirely online. Covering all key aspects of property sales, lettings, and management, this course ensures you’ll be well-equipped to handle the demands of an estate agent's role. It’s ideal for anyone wishing to gain solid insight into property transactions, legal regulations, and market trends. With modules focusing on everything from the fundamentals to advanced strategies, this course prepares you for a successful career in the property industry. Estate Agent - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Estate Agent Training at QLS Level 5 Course 02: Diploma in Building Surveyor Training at QLS Level 5 Course 03: Diploma in Facilities Management at QLS Level 5 Course 04: Certificate in Property Management at QLS Level 3 Course 05: Diploma in Corporate Compliance and Risk Management at QLS Level 3 Course 06: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 07: Advanced Diploma in Project Management at QLS Level 7 Course 08: Award in Event Management at QLS Level 2 Course 09: Diploma in Construction Project Management at QLS Level 5 Course 10: Certificate in Office Admin and Organisation Skills at QLS Level 3 Learning Outcomes Develop advanced project management expertise. Master efficient office administration and organisation skills. Acquire in-depth knowledge of building surveying principles. Understand the intricacies of corporate compliance and risk management. Gain proficiency in property management at a strategic level. Enhance skills in construction project management. Attain a QLS Level 7 qualification in advanced project management. Demonstrate expertise in event management principles. Cultivate a strong foundation in facilities management. Obtain a QLS Level 3 certificate in office administration. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases If you've ever dreamed of becoming a top-notch Estate Agent, then look no further. Introducing the Estate Agent - QLS Endorsed Bundle, your key to a world of opportunities and unparalleled success in the dynamic realm of property sales. Dive into a comprehensive training experience that seamlessly integrates essential skills in estate agency, building surveying, facilities management, property management, corporate compliance, risk management, office administration, organisation skills, project management, and construction project management. Each course is meticulously designed at different QLS levels, ensuring a well-rounded education that meets industry standards. Go on a learning marathon that equips you with the knowledge and expertise demanded by the ever-evolving real estate sector. From honing your project management skills to mastering office administration and organisation, this bundle empowers you with a diverse skill set. Whether you aspire to be a building surveyor, project manager, or facilities manager, our QLS endorsed courses provide a holistic approach to professional development. Elevate your career prospects and stand out in a competitive market with a robust foundation in the various facets of the real estate industry. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for diverse roles in real estate. Professionals seeking career advancement in project management. Those aiming to excel in office administration and organisation. Individuals interested in building surveying and facilities management. Aspiring property managers aiming for strategic proficiency. Candidates eager to understand corporate compliance and risk management. Those pursuing a QLS Level 7 qualification in advanced project management. Individuals aspiring to gain a QLS Level 3 certificate in office administration. Career path Project Manager Building Surveyor Facilities Manager Property Manager Corporate Compliance Specialist Office Administrator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management