Are you looking to enhance your Leadership Management & Team Leader skills? If yes, then you have come to the right place. Our comprehensive course on Leadership Management & Team Leader will assist you in producing the best possible outcome by mastering the Leadership Management & Team Leader skills. The Leadership Management & Team Leader course is for those who want to be successful. In the Leadership Management & Team Leader course, you will learn the essential knowledge needed to become well versed in Leadership Management & Team Leader. Our Leadership Management & Team Leader course starts with the basics of Leadership Management & Team Leader and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership Management & Team Leader course is intuitive and easy to understand. Why would you choose the Leadership Management & Team Leader course from Compliance Central: Lifetime access to Leadership Management & Team Leader course materials Full tutor support is available from Monday to Friday with the Leadership Management & Team Leader course Learn Leadership Management & Team Leader skills at your own pace from the comfort of your home Gain a complete understanding of Leadership Management & Team Leader course Accessible, informative Leadership Management & Team Leader learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership Management & Team Leader bundle Study Leadership Management & Team Leader in your own time through your computer, tablet or mobile device Curriculum Breakdown Leadership Management Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Team Leader Module 01: Introduction Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Leadership Skills and Competencies CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership Management & Team Leader course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership Management & Team Leader. Requirements To enrol in this Leadership Management & Team Leader course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership Management & Team Leader course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership Management & Team Leader. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM. Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand. Why would you choose the Customer Service & CRM course from Compliance Central: Lifetime access to Customer Service & CRM course materials Full tutor support is available from Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study Customer Service & CRM in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM Curriculum Breakdown of the Customer Service & CRM Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you looking to enhance your Depression Counseling skills? If yes, then you have come to the right place. Our comprehensive course on Depression Counseling will assist you in producing the best possible outcome by mastering the Depression Counseling skills. The Depression Counseling course is for those who want to be successful. In the Depression Counseling course, you will learn the essential knowledge needed to become well versed in Depression Counseling. Our Depression Counseling course starts with the basics of Depression Counseling and gradually progresses towards advanced topics. Therefore, each lesson of this Depression Counseling course is intuitive and easy to understand. Why would you choose the Depression Counseling course from Compliance Central: Lifetime access to Depression Counseling course materials Full tutor support is available from Monday to Friday with the Depression Counseling course Learn Depression Counseling skills at your own pace from the comfort of your home Gain a complete understanding of Depression Counseling course Accessible, informative Depression Counseling learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Depression Counseling Study Depression Counseling in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Depression Counseling course Depression Counseling Curriculum Breakdown of the Depression Counseling Course Introduction Introduction Understanding Depression Understanding Depression Physical & Psychological Effects Of Depression Science & Statistics Of Depression Beating Depression 11 Myths About Depression Slay The Nightmare How To Battle Depression Final Thoughts & Advice Final Thoughts & Advice CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Depression Counseling course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Depression Counseling. It is also great for professionals who are already working in Depression Counseling and want to get promoted at work. Requirements To enrol in this Depression Counseling course, all you need is a basic understanding of the English Language and an internet connection. Career path The Depression Counseling course will enhance your knowledge and improve your confidence. Mental Health Counselor: £25,000 to £45,000 per year Clinical Psychologist: £35,000 to £60,000 per year Mental Health Support Worker: £20,000 to £28,000 per year Psychiatric Nurse: £25,000 to £35,000 per year Counselling Psychologist: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Copywriter skills? If yes, then you have come to the right place. Our comprehensive course on Copywriter will assist you in producing the best possible outcome by mastering the Copywriter skills. The Copywriter course is for those who want to be successful. In the Copywriter course, you will learn the essential knowledge needed to become well versed in Copywriter. Our Copywriter course starts with the basics of Copywriter and gradually progresses towards advanced topics. Therefore, each lesson of this Copywriter course is intuitive and easy to understand. Why would you choose the Copywriter course from Compliance Central: Lifetime access to Copywriter course materials Full tutor support is available from Monday to Friday with the Copywriter course Learn Copywriter skills at your own pace from the comfort of your home Gain a complete understanding of Copywriter course Accessible, informative Copywriter learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Copywriter Study Copywriter in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Copywriter Course Copywriter Curriculum Breakdown of the Copywriter Course Section 01: Introduction Section 02: Introduction to Copywriting Section 03: Core Concepts of Copywriting Section 04: Marketing Tactics to Write Copy That Sells Section 05: The Copywriting Process: 9 Steps to Make It Easier For You Section 06: Copywriting Formulas Section 07: Headlines Section 08: 6 Hacks to Write Headlines That Readers Cannot Resist Section 09: Creating the Copy Section 10: Hacks & Tips Section 11: Practice Exercises Section 12: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Copywriter course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Copywriter. It is also great for professionals who are already working in Copywriter and want to get promoted at work. Requirements To enrol in this Copywriter course, all you need is a basic understanding of the English Language and an internet connection. Career path The Copywriter course will enhance your knowledge and improve your confidence. Copywriter: £25,000 to £45,000 per year Content Strategist: £30,000 to £55,000 per year Social Media Manager: £25,000 to £40,000 per year Digital Marketer: £25,000 to £50,000 per year Marketing Manager: £35,000 to £65,000 per year Brand Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Journalism skills? If yes, then you have come to the right place. Our comprehensive course on Journalism will assist you in producing the best possible outcome by mastering the Journalism skills. The Journalism course is for those who want to be successful. In the Journalism course, you will learn the essential knowledge needed to become well versed in Journalism. Our Journalism course starts with the basics of Journalism and gradually progresses towards advanced topics. Therefore, each lesson of this Journalism course is intuitive and easy to understand. Why would you choose the Journalism course from Compliance Central: Lifetime access to Journalism course materials Full tutor support is available from Monday to Friday with the Journalism course Learn Journalism skills at your own pace from the comfort of your home Gain a complete understanding of Journalism course Accessible, informative Journalism learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Journalism Study Journalism in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Journalism Course Curriculum Breakdown of the Journalism Course Module 01: Introduction and Principles Module 02: History and Development Module 03: Interviewing Module 04: Newspaper Module 05: News Writing, Production and Reporting Module 06: Television Module 07: Radio Module 08: Media Regulatory Bodies Module 09: Writing Skills for Journalists Module 10: Journalism law Module 11: Defamation Module 12: Journalism Ethics Module 13: Health and Safety for Journalists Module 14: Niche Journalism Module 15: Tips on Writing a Good Feature Story Module 16: Online and Freelance Journalism Module 17: Becoming a Journalist CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Journalism course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Journalism. Requirements To enrol in this Journalism course, all you need is a basic understanding of the English Language and an internet connection. Career path The Journalism course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Journalism. Journalist: £22,000 to £45,000 per year Editor: £25,000 to £50,000 per year Content Writer: £20,000 to £40,000 per year News Producer: £25,000 to £50,000 per year Public Relations Specialist: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Broiler Cleaning Certificate Taking the stove cleaning course is a chance to begin your own proficient broiler cleaning business, obliging business and private clients. This is a chance for you to begin your own fruitful business equipped with the information and abilities you need to furnish your customers with the best quality outcomes and administration consistently. Prologue to the Oven Cleaning Certificate The stove cleaning authentication is a perceived certificate to help you kick off your vocation as an expert broiler more clean. This course contains fourteen modules flooding with significant data that requires roughly ten hours to finish. You will learn fundamental stove cleaning methods, the lawful necessities encompassing compelling broiler cleaning thus substantially more. You will be equipped with all you require to maintain your own fruitful business pushing ahead. During your online examinations you will have the help of a coach, who is available to direct you. You can concentrate from anyplace utilizing any gadget and study at your own speed, not set to any timetable, empowering you to work all day and study in your extra time. On finish and breezing through the different decision assessment, you will get your affirmation, which is industry perceived and can be downloaded and printed whenever the timing is ideal. What You Will Learn The course involves fourteen data stuffed modules, which will show you the accompanying: Comprehend what work you will do as an expert broiler cleaner alongside the fundamental hardware you should create the best outcomes. Realize why preparing in broiler cleaning is an advantage and where to track down the best positions where you will utilize your insight, the distinction between working for yourself or for another person and how to get long haul business contracts for stove cleaning. Understand what kinds of stove cleaning occupations are accessible. Get a decent comprehension of broiler cleaning hardware. Know the items and devices you will require, the motivation behind every one and how to guarantee you meet the exacting wellbeing and security guidelines. Think about substance wellbeing and what guidelines you need to stick to. Realize what documentation you should uphold industry cleaning items, who is liable for wellbeing and security consistence thus substantially more. Find out about the functioning conditions you can anticipate from what amount of time it will require to finish a task, why security garments is so significant and different valuing structures you should exploit. Comprehend the different stove cleaning strategies and anticipated norms. Understand what instruments you ought to use for various surfaces and what methods to use to profound clean stoves adequately. Expertise to clean Rayburn and AGA cookers. Expertise to distinguish these two regular cookers, what items you should utilize and what are the most well-known working temperatures of these two machines. Learn all you require to think about business broiler cleaning based on what's required to dry steam cleaning to the hardware you will require. Get a decent comprehension of harmless to the ecosystem stove cleaning - "green cleaning." Learn about amazing normal de-greasers and the advantages of steam cleaning instead of utilizing synthetic arrangements. Figure out how to run a stove cleaning administration adequately to make progress. Realize what it involves to run an assistance adequately, help to support your client care levels and the number of broilers you can hope to clean consistently. Expertise to begin your own broiler tidying business from introductory beginning up expenses to showcasing and building up your online presence. Find out about business protection, charge and the hardware you will require when beginning your own broiler cleaning business. Comprehend what is involved when recruiting staff to work for you, including your duties as a business and when you ought to compose a wellbeing and security strategy, in addition to quite a lot more. Advantages of the Oven Cleaning Certificate This perceived certificate can give you such countless advantages during and after your internet preparing, these include: An industry perceived accreditation. You will figure out how to convey the best support of your customers. You will have the information you need to begin your own effective stove cleaning business. You study online at your own speed with no set timetable. You can concentrate from any gadget associated with the web. Online help all through your examination to control you the correct way. Course Modules/Lessons Module 1: Oven Cleaning an Introduction Module 2 : Why Train in Oven Cleaning? Module 3 : The Different Types of Oven Cleaning Jobs Available Module 4 : Oven Cleaning Equipment Module 5 : Chemical Safety, Compliance and Legal Requirements Module 6 : Working Conditions Module 7 : Oven Cleaning Techniques and Standards Expected Module 8 : Cleaning AGA and Rayburn Cookers Module 9 : Commercial Oven Cleaning Module 10 : Green Oven Cleaning Module 11 : Running an Oven Cleaning Service Module 12 : Starting Your Own Oven Cleaning Service Module 13 : Business Insurance, Equipment & Tax Module 14 : Hiring People to Work for You
***24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!*** 4 in 1 Security Intelligence Analyst Bundle Are you ready to join the ranks of skilled professionals who ensure the safety and security of people and property across the UK? If you're looking to kickstart a rewarding career in the field of security, our comprehensive 4-in-1 training package is your gateway to success. In today's world, safety and security are paramount concerns, and the United Kingdom is no exception. There is an ever-growing demand for trained Security Intelligence Analysts and Security Guards (Door Supervisors) across the country. From bustling city centres to quiet rural areas, businesses, events, and individuals are constantly seeking reliable security professionals to safeguard their assets and well-being. The security sector offers a multitude of opportunities for those ready to take on the challenge. This Security Intelligence Analyst & Security Guard (Door Supervisor) Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Criminal Intelligence Analyst Course 02: Security Management Diploma Course 03: Criminal Investigator Course 04: Security Guard & Bodyguard Training All the courses under this Security Intelligence Analyst & Security Guard (Door Supervisor) bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Security Intelligence Analyst & Security Guard (Door Supervisor) bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Security Intelligence Analyst & Security Guard (Door Supervisor) Training Acquire a foundational understanding of security principles, including threat identification and prevention. Learn how to assess security risks and implement strategies to mitigate those risks, ensuring a safer environment. Develop the skills to respond appropriately during immediate security crises and emergencies. Understand the application of technology in security management and protection, including surveillance systems and alarms. Learn techniques for effective patrolling, ensuring the safety and security of a designated area. Gain knowledge of relevant laws and regulations governing the security industry, ensuring compliance and ethical conduct. Master the art of safeguarding one's own safety while providing close protection services. Learn how to plan and execute comprehensive security operations for protectees. Apply behavioural intelligence to anticipate and prevent security threats. Acquire skills to navigate and respond to ambush situations safely. Be prepared to provide first aid and medical assistance to protectees during emergencies and much more... Why Choose Us? Expert Instructors: Learn from experienced professionals who are passionate about sharing their knowledge. Comprehensive Curriculum: Covering all aspects of security, from intelligence analysis to first aid. Flexible Learning: Study at your own pace from the comfort of your home. Certification: Obtain industry-recognized certifications upon course completion. Job Opportunities: Open doors to a wide range of job prospects in the UK's booming security sector. Start your learning journey straightaway! This Security Intelligence Analyst & Security Guard (Door Supervisor)'s curriculum has been designed by Security Intelligence Analyst & Security Guard (Door Supervisor) experts with years of Security Intelligence Analyst & Security Guard (Door Supervisor) experience behind them. The Security Intelligence Analyst & Security Guard (Door Supervisor) course is extremely dynamic and well-paced to help you understand Security Intelligence Analyst & Security Guard (Door Supervisor) with ease. You'll discover how to master the Security Intelligence Analyst & Security Guard (Door Supervisor) skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Security Intelligence Analyst & Security Guard (Door Supervisor) Training bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in Security Intelligence Analyst & Security Guard (Door Supervisor) Training bundle. Career path Security Intelligence Analys bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
ICA Advanced Certificate in Managing Sanctions Risk Sanctions are a key tool in the armoury of the global fight against financial crime. Understanding sanctions remains a complex yet fascinating topic and is crucial for the development of well-rounded strategy in combating financial crime. The ICA Advanced Certificate in Managing Sanctions Risk explores the intricacies and challenges of meeting sanctions obligations. You will learn about the latest sanctions challenges and best practice and you will review case studies so you understand the risks sanctions present to firms and the frameworks used to manage these risks. The course will also investigate key areas of sanctions controls such as sanctions screening, managing alerts and sanctions evasion typologies. This course will enable you to: Understand latest sanctions challenges Learn sanctions best practice Review case studies, so you understand the risks sanctions present to firms and the frameworks used to manage these risks Investigate key areas of sanctions controls such as sanctions screening, managing alerts and sanctions evasion typologies. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate This course is awarded in association with Alliance Manchester Business School, the University of Manchester. Students who successfully complete the assessment criteria for this course will be awarded the ICA Advanced Certificate in Managing Sanctions Risk and will be able to use designation - (Adv.Cert(Sanctions). What will you learn? Global sanctions architecture - Political, Legal and Implementation context The international context Transparency, control and ownership Developing the control framework Sanctions lifting and roll back Identifying higher risk jurisdictions and activities
ICA International Advanced Certificate in Anti Money Laundering This ICA International Advanced Certificate in Anti Money Laundering training course is an intermediate level programme designed to develop Participants existing skills and knowledge base in anti-money laundering. You can study at home through online learning and also attend two highly interactive workshops if these are offered in your jurisdiction. All material for this training course is now delivered online, making it more accessible and environmentally sound. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate The expected outcomes of this ICA International Advanced Certificate in Anti Money Laundering training course are as follows: Reduced exposure to reputational and financial risk for your organisation Enhanced workplace performance Full preparation to advance to the diploma programmes Increased potential for career progression Students successfully completing this training course will receive the ICA International Advanced Certificate in Anti Money Laundering and will also be able to use the designation 'Adv. Cert. (AML)'. This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. During this ICA International Advanced Certificate in Anti Money Laundering training course, students will cover the following subjects: What are the Money Laundering, Terrorist Financing and Sanctions Risks that must be Managed? The International Bodies and Standard Setters National Legal and Regulatory Frameworks Taking an AML/CFT Risk-based Approach and Managing the Risks Initial and 'Ongoing' Customer Due Diligence (CDD) Monitoring Activity and Transactions Recognising and Reporting Suspicions The Vulnerabilities of Specific Services and Products How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) Course The CDD training course covers best practice in dealing with Customer Due Diligence and working with CDD documentation. Adequate due diligence on new and existing customers has never been so instrumental to protecting a business from reputational, operational, legals and financial risks. Designed for KYC Analysts and professionals working with the CDD process, this course provides a practical qualification in CDD that will help you make clear and informed CDD judgements. In doing so, this course will also improve your ability to identify areas of potential risk for your firm in relation to Customer Due Diligence. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students who successfully complete the course will be awarded the ICA Advanced Certificate in Practical Customer Due Diligence and will be entitled to use the designation- Adv.Cert(CDD) This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. This three workshop training programme will use CDD documents and hands-on learning to cover the following topics: Outcomes and success criteria of KYC Identification and verification Understanding the customer Understanding the relationship Beneficial ownership Understanding the control structure of the entity Customer screening Risk acceptance Enhanced due diligence How will you be assessed? Three hour examination which comprises multiple choice questions and short form written response questions (including a section where you will be provided with a set of CDD documentation and asked to assess the information/respond to questions based upon them.) Pre-reading/exercises/tasks to be completed in advance of virtual workshops, delivered via the online learning platform. Four compulsory virtual classrooms covering key areas and embedding them through discussions and practical exercises (workshops are compulsory as part of the exam is based on the case study used in the workshops). The innovative workshop exercises that use mock CDD documents, genuinely reflecting the practical issues encountered in the CDD environment.