699 Compliance courses in Downpatrick delivered Live Online

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

This course will provide staff with the practical knowledge and skills to carry out their duties in the event of a fire

How to safely use an AED CPD Accredited, Interactive Short Course (via Zoom) 1½ hr courseLearn how to use an AED safelyAED: Automated External DefibrillatorLearn from the comfort of your own home, great for CPD Course Contents The Chain of Survival How to give CPR DR ABC Introduction to an AED Aspects of an AED Safety aspects of using an AED How to use an AED on an adult, child and infant/baby Please note: this course is aimed as a reminder of how to provide first aid, not a first time training session. Giving CPD especially needs to be taught in person, with lots of chances to practice Benefits of this Short Course There are over 30,000 out-of-hospital cardiac arrests a year But just 1 out of 10 survive Improved help by the public, and access to defibrillators (AEDs) gives a higher chance of survival Learn how to use an AED and (potentially) save someone's life when it matters most This could be a friend or even a loved one...

This Course is the DSL Course delivered via Zoom (it is the same as the face to face course but delivered via video conferencing and will be no more than 15 people at one time. There will be a training consultant taking delegates through the course and available to answer any questions throughout the course. This course will help you and you become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3.

Course Outcomes As an MHFAider® you will be able to:  Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other supports Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the MHFAider® role in depth, including boundaries and confidentiality Practise self-care Know how to use the MHFAider Support App® Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England Format Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total. Learning takes place through a mix of instructor led training, group discussions, individual and group activities. Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan. We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn. We strive for all of our learning content to be as accessible and inclusive as possible. Takeaways Everyone who completes this course gets:  A hard copy workbook to support their learning throughout the course A digital manual to refer to whenever they need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England Becoming a qualified MHFAider® Once you complete the Mental Health First Aid course, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid. Course Structure Session 1: Mental Health First Aid and the action plan The MHFAider® role and self-care Helpful and unhelpful language Useful models to support the role Session 2: What influences mental health? What is anxiety? Crisis first aid Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? Session 3: Applying the Mental Health First Aid action plan What is depression? What is suicide? Crisis first aid continued What is psychosis? Session 4: Recovery and lived experience Boundaries in the MHFAider® role Moving forward in the MHFAider® role My MHFA action plan

This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

Learners will develop knowledge from the FD&FA maintenance module (C01M05) and/or industry experience and apply this to the ‘recommendations for special inspection on the appointment of a new servicing organization’.

This full day workshop is designed to follow on and build on the learning from the 1-hour webinar to provide an embedded learning experience leading to acceptance and change of culture around neurodiversity. We understand the pressure managers can experience working within a neurodiverse team, this training is designed with managers in mind.

The main subject areas of the course are: Role of the analyst Stage one Stage two Stage three Stage four Certificates and reporting results DCU clearance testing Quality control

CPD Accredited, Interactive Short Course 2 hr session Make sure that everyone knows what to do in case a member of staff or the public gets an asthma attack Better still, learn how to prevent an asthma attack from occurring in the first place! Course Contents What is asthma How many people have asthma How it affects a person's lungs The severity of the condition Triggers for an asthma attack Signs & Symptoms of an asthma attack Medication First Aid for a person having an asthma attack What it is like to live with asthma Benefits of this Short Course: In the UK, 5.4 million people (12.35% of the population) have asthma, 200,000 severely. Every day, three of those people die from an asthma attack Every 20 minutes, someone is admitted to hospital due to their asthma, and every 8 minutes, that is a child Learning from home is a good way to keep one's skills and knowledge up to date With the knowledge you'll pick up from this course, you could potentially save someone's life!