Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
Enhancing Performance with Productive Conflict Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
This course is specifically designed for staff in schools and nurseries and any other childcare settings to ensure that staff administering medication are equipped with the knowledge to maintain safe practice for themselves and pupils in accordance with The Department for Education & Skills / Department of Health Guidance. The course is specifically designed around the needs of the education sector and highlights issues such as; working with parents and healthcare providers, the importance of records and documentation, consent, parental responsibilities and student self-medication. The Supporting pupils with medical conditions and giving medication in schools and childcare settings course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. This course will take 3 hours but you will be able to stop and start as often as you like and print your Certificate on completion. This course qualifies for 3 hours of Verifiable CPD. You will have continuous access to this course for 12 months. It is vital that only appropriately trained staff are administering medication. Staff need to understand the responsibilities they are assuming and ensure they have all the necessary information for the welfare of the pupils and themselves. This course is produced in accordance with the guidelines set by The Department for Education & Skills and The Department of Health and contains additional PDFs and downloads from other helpful and well-respected organisations. course is specifically designed for staff in schools and nurseries to ensure that staff administering medication are equipped with the knowledge to maintain safe practice for themselves and pupils in accordance with The Department for Education & Skills / Department of Health Guidance. The course is specifically designed around the needs of the education sector and highlights issues such as; working with parents and healthcare providers, the importance of records and documentation, consent, parental responsibilities and student self-medication. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. This course will take 3 hours but you will be able to stop and start as often as you like and print your Certificate on completion. This course qualifies for 3 hours of Verifiable CPD. You will have continuous access to this course for 12 months. It is vital that only appropriately trained staff are administering medication. Staff need to understand the responsibilities they are assuming and ensure they have all the necessary information for the welfare of the pupils and themselves. This course is produced in accordance with the guidelines set by The Department for Education & Skills and The Department of Health and contains additional PDFs and downloads from other helpful and well-respected organisations. Course contents: At the end of the course you should be able to - Understand the legislation to help support pupils at school with medical conditions Understand how Individual Healthcare Plans (IHP) should support you in the administration of medication to pupils Recognise the necessary content on an IHP Appreciate your role in the administration of medication to pupils Understand modes of medication administration and doses and why they are important Confidently administer medication appropriately to your pupils and maintain appropriate records according to the IHP and parental/legal guardian consent Appreciate the legal framework for giving medication Ensure there are appropriate policies around the safe storage, accessibility, and type of medication administered within the school Ensure you have received appropriate training to confidently give medication to pupils
P404 Air Sampling of Asbestos and MMMF and Requirements for a Certificate of Reoccupation Following Clearance of Asbestos is the industry standard qualification for those whose work involves air sampling and clearance testing, such as asbestos analysts. In addition to holding the qualification, they are required to undertake and provide evidence of annual refresher training. RP404 Refresher is a new course, specifically designed to meet this requirement. RP404 Refresher enables candidates to revise and update their knowledge on air sampling and clearance testing techniques, and to receive a certificate of course completion by passing a written examination, which covers both the theory and practice of air sampling and clearance testing.
Learners will be introduced to EAS as part of the fire safety solution for tall residential properties. This CPD course provides learners with an understanding of the requirements of BS 5839-1 in relation to, design, installation, commissioning, and maintenance of EAS.
This course provides the basic requirements for auditing I&HAS to PD 6662, EN 50131, BS 8243, and access control / CCTV systems to certification bodies' standards. The course enables certified contractors to conduct objective auditing of their own systems.