In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
The "Emergency Response for Care Homes" course is designed to provide care home staff with essential knowledge and skills to effectively respond to a wide range of emergency situations. This course aims to reinforce and update the participants' understanding of emergency protocols, procedures, and best practices, ensuring a safe and coordinated response in times of crisis.
NVQ Level 3 Certificate in Occupational Health and Safety This qualification is aimed at candidates working as a health and safety practitioner, in a position of responsibility for the health, safety and welfare of a team or organisation. The qualification is generic and appropriate for individuals working in a range of sectors. Furthermore, once you have completed this NVQ you will be able to apply for IOSH status. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you'll get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.
NPORS Crane / Lift Supervisor (N405)
This qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors, including Security, Healthcare Services, Event Organisers, Customer Service, Teachers and is suitable for anyone who has a customer-facing role, deals with service users or the public.
Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Safeguarding (F2F) The Makaton Safeguarding workshop is designed to support professionals and carers of children and adults with severe communication and learning disabilities. The workshop builds on existing knowledge of signs and symbols from Level 1 and 2 training, and provides instruction for extra signs and symbols specific to safeguarding situations. Participants are invited to consider differing protocols and practice. The workshop will enable participants to consider how the vocabulary may be safely applied to promote communication for people who use Makaton within a range of levels and contexts. Content This unique workshop provides signs and symbols for a range of vocabulary covering a number of topics: People: family, relationships and people around us Body parts and clothes Places Feelings: feelings, thoughts and behaviours (including bullying and abuse) Sexual behaviour By the end of the workshop you will be able to: Develop a ‘Safeguarding through Makaton’ plan for implementation in your own setting. Demonstrate an understanding of the range of people Makaton users could come into contact with at different ages and stages in their lives; Demonstrate how Makaton can be personalised and used at different levels of complexity to meet individual needs; Identify vocabulary required by a Makaton user and be able to apply the principles of this analysis to the user’s own setting; Demonstrate an understanding of the difference between comments and questions, and an appreciation of how to maintain an interaction with a Makaton user; Describe strategies or methods appropriate to use with a Makaton user to help them understand and use vocabulary or concepts; Duration The Makaton Safeguarding Workshop is made up of 13 learning hours, and is commonly delivered over 2 full days. Alternatively, the Workshop comprises of 4 modules and can be delivered flexibly over a number of weeks to suit participant’s needs. Maximum number of participants: 12 Accessibility Please indicate if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria Prior to attending the Safeguarding Workshop you must have attended a Level 1 and a Level 2 workshop. In... [Read more] Instructions This is a Makaton Safeguarding course. This venue is within walking distance to Guildford mainline and bus stations. The park and ride stops outside this venue and there are several car parks within a 5 minute walk. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf
Depending on the risks to your employees you may need a qualified 'first aider(s)' This 3 day course (previously 4 day), which after completion and a satisfactory assessment, permits the holder of the certificate to act as a first aider in the workplace under HSE (First Aid) regulations 1981. The certificate is valid for 3 years.
The three-day IOSH Managing Safely course is the most popular training of its type in the world.