332 Compliance & Safety courses in Epsom

The course is a four-hour refresher session for those who have completed the Mental Health First Aid two day course. Just like physical first aid, we recommend you refresh your skills regularly and keep up-to-date.

NPORS Crane / Lift Supervisor (N405)

Mental Health First Aiders (MHFAiders®) are vital to helping boost employee wellbeing as we adjust to a completely changed workplace environment.

This qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors, including Security, Healthcare Services, Event Organisers, Customer Service, Teachers and is suitable for anyone who has a customer-facing role, deals with service users or the public.

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

This CPD course meets the criteria for the General Dental Council’s development outcomes C. This course includes medical emergencies as set out by the GDC in the dental practice. Immediate Life Support (ILS) Level 3 (VTQ) course is designed to meet the requirements of ILS courses laid down by UK Resus Council guidelines and is certified by ProTrainings. This CPD course meets the criteria for the General Dental Council’s development outcomes C. This course includes medical emergencies as set out by the GDC in the dental practice. This course includes the latest CPR and Coronavirus recommendations. The aim is to train healthcare personnel in cardiopulmonary resuscitation, simple airway management and safe defibrillation by enabling them to manage patients in cardiac arrest until the arrival of a cardiac arrest team and to participate as members of that team. The course is run over one day and consists of lectures and practical sessions. The course looks at how to identify the causes and promote the prevention of cardiopulmonary arrest. Recognise and treat the deteriorating patient using the ABCDE approach and undertake the skills of quality CPR and defibrillation. It also covers simple airway manoeuvres and utilises non-technical skills to facilitate initial leadership and effective team membership. Dates for 2024 (please choose one for your course): 21 August, 18 November Duration : 6 hours (1 day) Time: 9:30am to 5pm Fee: £195.00 Location – The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk)) Two Certificates on completion (available for collection from the Academy in between 5 to 7 days) Regulated Certificate – valid for 1 year Verifiable CPD Certificate – 6 hours

The Personal licence Course qualification aim is to provide individuals with essential knowledge of the legal framework surrounding the sale of alcohol in England and Wales.

The 2-day SSSTS (Site Supervisors Safety Training Scheme) training course is one of the courses that forms part of the CITB Site Safety Plus range of courses and is available via a network of CITB accredited providers.

CSCS is the leading Construction Skills Certification Scheme within the UK construction industry to ensure safety standards are high and maintained within the construction industry in the UK. CSCS cards provide proof that individuals working on construction sites have the required training in Construction Health and Safety awareness for the type of work they carry out.

Being safe at the workplace should be a priority for any business. Come to Knight Training to train with us and start working safe with our IOSH Managing and Working Safely Course!