Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.
This course is aimed at health and social care staff who are both registered and unregistered, who work with or support individuals where safeguarding concerns are a possibility.
Care homes are owned and managed by a wide range of organisations, including local authorities, the NHS, and organisations from the private and voluntary sectors. They differ from other workplaces because they are not only places of work; they are also homes for their residents. They should be places where the dignity and freedom of the residents is respected, and where everyone’s health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities. This course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work. It also covers what to do in some common hazards you might encounter as well as some Emergency situations. It concludes by discussing some aspects of the work environment and staff welfare.
This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. The term work at height applies to a wide range of situations ranging from the obvious ones like working on platforms, ladders, scaffolds or stages to working alongside deep trenches. This is because the crucial thing to understand about work at height is that it’s not how far you climb, but how far you can fall. ‘Falls’ doesn’t just mean people falling from heights. If materials or equipment fall, that will obviously present an equally dangerous hazard to anyone below. All working at height situations are covered by health and safety legislation. Chief among these is the Work at Height Regulations 2005. These regulations confer legal duties on employers and employees to assess, control and minimise risks and hazards from work at height. This course covers topics including the dangers of working at height, the regulations, the hierarchy of controls, assessing risk and much more. It’s vital to understand all this because as I’m sure you’ll know, working at height can be extremely dangerous. Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this.