Root Cause Analysis for Incident Investigation Training - Online Course This Root Cause Analysis for Incident Investigation online training provides a structured approach to incident investigation. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. The training follows a proven Root Cause Analysis (RCA) methodology tailored to investigating patient incidents in hospitals, care homes and care services. Which Root Cause Analysis training course should I take? Level 1 - Is an introductory course that is suitable for people that will be involved in investigations. Staff are able to understand the process and know what to expect during the actual investigation. It can also be used by investigators before face-to-face training with InPractice. Level 2 - Is a comprehensive course that is designed for investigators. It covers gathering and organising the information, through a detailed analysis of the issues and evidence, to the production of the formal report. Please note: the level 2 course covers all the material in Root Cause Analysis for Incident Investigation (Level 1) course. What are the learning outcomes for the Root Cause Analysis Level 2 course? After completing the course you will be able to describe: The purpose of RCA in an incident investigation The underlying principles that guide RCA in incident investigation 12 key steps when applying RCA How information is gathered and organised in the investigation folder The purpose of a wagon-wheel analysis and explain how a wagon-wheel is produced How RCA can produce recommendations that are both actionable and measurable The essential elements of an incident investigation report and explain how it is produced How the investigation outcomes are communicated to participants What is Root Cause Analysis? The first topic outlines the purpose of an RCA investigation. It explains the focus on improvement and avoidance of blame. You will also learn about the twelve steps in an RCA investigation. Step 1: Write a Timetable The second topic explains why you need a timetable and how to produce one. Then you will learn about why information gathering is more important than information analysis. Step 2: Neutralise the Incident The third topic explains why it is important that you have a neutral statement about the incident. You will learn how to reword a statement to remove all subjective terms. Step 3a: Scoping - Introduction The fourth topic describes the purpose of scoping and outlines three scoping activities. Step 3b: Scoping - The 5 Hypotheses This topic describes the activity called '5 hypotheses'. You will learn how to produce 5 hypotheses about the incident. Step 3c: Scoping - 4 Ps (Paper, People, Parts, Place) This topic is about the 4 Ps of Root Cause Analysis. You will learn about how the 5 hypotheses of the previous topic generate the 4 Ps. Step 3d: Scoping - Index the Information This topic describes how to organise the information identified in the 4 Ps activity. You will learn how to ensure cooperation with information requests. You will also learn about when to move on to the next step in your investigation. Step 4: Produce a Simple Timeline This topic explains how to identify relevant events and then how to put them in a simple timeline. Step 5: Produce a Tabular Timeline This topic describes how to create a tabular timeline, You will learn how to populate this timeline with events, dates and times. You will also learn how to deal with missing information. Step 6: Conduct Interviews This topic explains how to select people for interview. Then you will learn about how to question people in an interview. The topic also explains how to interview witnesses without alienating them. Step 7: Identifying Good Practice This topic is about how and why to add instances of good practice to the tabular timeline. Step 8: Identifying Care Delivery Problems This topic explains how to add care delivery problems to the tabular timeline. Then you will learn how to write about these problems precisely. The topic also explains why you should avoid using a patient's presentation as a CDP. Step 9: Prioritise Care Delivery Problems In this topic you will learn how to prioritise CDPs using the Nominal Group Technique. Step 10: Wagon-Wheel Analysis In this topic you will learn about how and why to carry out a Wagon-Wheel analysis. Step 10: Wagon-Wheel Analysis - Identifying Root Causes In this topic you will learn how to evaluate each contributory factor in the Wagon-Wheel analysis to determine whether or not it is a root cause. Step 11: Produce the Incident Investigation Report This topic explains how to produce the Incident Investigation Report that is fit for purpose. Step 12: Debrief and Follow-up The final topic explains why you need to give staff feedback and what should be included in the feedback.
Watch a film, don't read a powerpoint! Our video based, online IATP accredited Asbestos Awareness Course delves into the potential health risks posed by asbestos when it is disturbed or damaged. This online asbestos awareness training helps learners understand how to identify, assess, manage and work with asbestos safely, as well as complies with current UK legislation. The course complies with Regulation 10 of the Control of Asbestos Regulations 2012 and L143 Code of Practice – ‘Managing and Working with Asbestos’.
Explore IOSH's Working Safely course, offered by the world's largest health and safety membership body. This online program delves into vital workplace health and safety basics, serving professionals in various industries. Completion leads to a globally recognised IOSH certificate, enhancing your credentials in the global job market.
Driver CPC Training
Our 2023 online courses work in the same way that our classroom courses do, but they are completed via the online platform Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone. As with our face to face driver CPC training, completion of this remote learning course will gain you 7 hours towards your CPC. To book your place on the course, simply click on the link below, and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Course cost includes upload fee and VAT. £69.95 including VAT and DVSA upload fees of £8.75 per day.
Our 2023 online courses work in the same way that our classroom courses do, but they are completed via the online platform Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone. As with our face to face driver CPC training, completion of this remote learning course will gain you 7 hours towards your CPC. To book your place on the course, simply click on the link below, and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Course cost includes upload fee and VAT. £69.95 including VAT and DVSA upload fees of £8.75 per day.
Our 2023 online courses work in the same way that our classroom courses do, but they are completed via the online platform Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone. As with our face to face driver CPC training, completion of this remote learning course will gain you 7 hours towards your CPC. To book your place on the course, simply click on the link below, and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Course cost includes upload fee and VAT. £69.95 including VAT and DVSA upload fees of £8.75 per day.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone. As with our face to face driver CPC training, completion of this remote learning course will gain you 7 hours towards your CPC. To book your place on the course, simply click on the link below, and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Course cost includes upload fee and VAT.
Our 2023 online courses work in the same way that our classroom courses do, but they are completed via the online platform Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone. As with our face to face driver CPC training, completion of this remote learning course will gain you 7 hours towards your CPC. To book your place on the course, simply click on the link below, and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Course cost includes upload fee and VAT. £69.95 including VAT and DVSA upload fees of £8.75 per day.
Strategic Interventions for Workplace Bullying Prevention There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.