This course covers road-tow equipment - from legal checks, tyres, lighting through to brake checks, adjustment and repairs. Ideal for tool hire, plant hire. CPA Members HAE Members and IPAF Members for their Fitters, mechanics, technicians, Check and Test, Test and Run, PDI Techs, not forgetting Charities or other organisations who run maintain or sell trailer mounted items nd those that sell, deal in or refurbish equipment.
This course covers hydraulic systems - starting with the fundamentals through to ISO Schematics. Ideal for tool hire, plant hire. CPA Members HAE Members and IPAF Members for their Fitters, mechanics, technicians, Check and Test, Test and Run, PDI Techs, not forgetting Charities or other organisations who run maintain or sell hydraulic equipped machinery and those that sell, deal in or refurbish equipment.
This course covers carriage and storage of LPG
The Level 3 Health and Safety In The Workplace course aims to provide a thorough understanding of the different aspects of health and safety in the workplace. The course is designed to raise awareness of the responsibilities that all managers and supervisors are expected to maintain.
The qualification is aimed at all staff, particularly new starters in any workplace, where a basic understanding of fire safety is required.
Conflict Resolution Skills (In-Person) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
QA Level 3 Award In Paediatric First Aid (RQF) Two day course HSE highly recommends this course for those who work with children in a childcare setting Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant and Child Recovery Position Infant and Child CPR Infant and Child Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Hypovolaemic Shock Head, Neck and Back Injuries Sprains, strains, dislocations and fractures Meningitis Asthma Diabetes Eye, Ear and Nose Conditions Poisoning Electric Shock Bites and Stings Hot and Cold Temperatures Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - those who work with, or intend to work with children in a childcare setting as it is designed to fulfill Ofsted’s First Aid requirements for early years teachers, nursery workers and childminders (as defined within the Statutory Framework for the Early Years Foundation Stage (EYFS) 2014 and within the Child Care Register guide) Childcare settings who are working towards Millie’s Mark We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies). The Ofqual Register number for this course is 603/0785/7