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Explore the intricacies of Early Childhood Mental Health with our comprehensive course. Gain expertise in foundational concepts, common disorders, and effective care strategies. Equip yourself to assess and promote emotional development, support positive parent-child relationships, and create trauma-informed settings. Elevate your professional practice with ethical considerations and reflective techniques. Ideal for educators, caregivers, and mental health professionals committed to fostering the emotional well-being of young children. Enroll now for a transformative journey into proactive and preventive early childhood mental health care.
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In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals
If you want to get a deep insight into this topic and start a career in this sector then this popular Diploma in Confidence Building Course is the perfect choice for you. This Course is approved by CPD. You can study at your own pace and get accredited in just 1 hour. This Course is designed for both part-time and full-time students. Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This Course is developed by industry experts and is packed with several information-rich modules to give you a proper understanding of this topic and accelerate your career. Expert tutor support and 24/7 customer support are what you're going to get with this premium quality Course. You will get help and answers to all your queries throughout the comprehensive syllabus of this Course. You or your employer can check the validity of your certificate with ease on our dedicated website. Key Topics to Be Covered How to assert yourself in the workplace through body language How to provide constructive feedback and receive helpful feedback Learning how to say no and confront challenging situations Strategies for dealing with conflict and managing stress Changing your mindset to attract success and positive relationships This Diploma is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy to understand modules that break down each topic and gives our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our Diploma is the perfect place to start. We assure you that you will gain relevant skills and acquire tremendous knowledge on the subject. The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Diploma in Confidence Building Today! Learning Outcomes How to express yourself eloquently and with confidence Develop the skills to confront challenging situations and manage conflict Learn how to receive constructive feedback and share your ideas and opinions Unlock the power of your mind to attract positive energy and outcomes Banish negative emotions and learn how to think like a winner Improve your body language and communication skills to express yourself better Skills You Will Gain Self-confidence Body language Communication Motivation Why should you choose the Diploma in Confidence Building course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student IDcard with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Self Confidence Building Therapy Course Curriculum: What You Will Learn What Is Assertiveness Part 1 What Is Assertiveness Part 2 Your Rights And Beliefs Assertive Body Language Assertiveness Feedback Cards Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W Provide Helpful Feedback To Others Receive Negative Feedback, React & Defend Yourself When Criticized Learn To Say No Deal With Conflicts, Deal With Confrontation, Challenging Situations Reduce Negative Emotions & Discomfort When Talking To People Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. 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Career path This Diploma will help you to kickstart or take your career in the relevant sector to the next level. It will help you achieve a position of respect and dignity and you will be able to get ahead of the competition. The Diploma in Confidence Building Course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant sector.