12149 Communication courses

How to become a successful negotiator, includingthe drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck.

This course Accident Investigation Training will introduce you to the procedures of accident investigation, and why it is necessary. This will also prepare you for documenting reports, and maintaining communication. Start learning Accident Investigation Training that will give you enough knowledge and skills to build your dream career. About this course This Accident Investigation Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Accident Investigation Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Accident Investigation Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Accident Investigation Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: What is Accident Investigation? Module 2: Why Investigation Required? Module 3: Procedure of Accident Investigation Module 4: Accident Report Documentation and Communication Course Content Course Name: Accident Investigation Procedure Module 1: What is Accident Investigation? 00:08:00 Module 2: Why Investigation Required? 00:11:00 Module 3: Procedure of Accident Investigation 00:10:00 Module 4: Accident Report Documentation and Communication 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In today's dynamic world, a Diploma in Social Science is not just a qualification but a gateway to understanding the intricate workings of society. With modules ranging from Sociology to Economics, Linguistics to Political Science, this Social Science Course offers a comprehensive understanding of human behavior, societal structures, and the forces shaping our world. In an era where societal challenges are complex and multifaceted, individuals equipped with Social Science knowledge are invaluable assets in addressing issues like inequality, globalization, and environmental sustainability. Proficiency in Social Science opens doors to diverse career opportunities in the UK, including roles in research, policy analysis, education, and social services. According to recent data, job prospects in the Social Science sector are on the rise, with a 15% increase in demand projected over the next decade. Moreover, professionals in this field command competitive salaries, with entry-level positions starting at £25,000 annually and experienced professionals earning upwards of £40,000 per year. Embracing a Diploma in Social Science not only enriches one's understanding of society but also empowers individuals to contribute meaningfully to its advancement and well-being. Key Features: CPD Certified Social Science Course Free Certificate from Reed CIQ Approved Social Science Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Social Science Module 02: Science and Social Science Module 03: Philosophy of Social Science Module 04: Sociology: Part 1 Module 05: Sociology: Part 2 Module 06: Economics Module 07: Anthropology and Archaeology Module 08: Political Science Module 09: Linguistics and Psychology Module 10: History Module 11: Geography Module 12: Communication and Media Studies Module 13: Research Methods Module 14: Social Science in Modern Times Learning Outcomes: Analyze science's impact on social structures in varied contexts. Interpret philosophical principles underlying social science methodologies and theories. Evaluate sociological phenomena through comprehensive theoretical frameworks and empirical evidence. Apply economic principles to understand societal behaviours and trends. Investigate cultural dynamics through anthropological and archaeological lenses. Assess political landscapes and understand their influence on social dynamics. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Social Science 3:32:29 1: Module 01: Introduction to Social Science Preview 13:45 2: Module 02: Science and Social Science 11:50 3: Module 03: Philosophy of Social Science 15:06 4: Module 04: Sociology: Part 1 14:21 5: Module 05: Sociology: Part 2 19:42 6: Module 06: Economics 15:50 7: Module 07: Anthropology and Archaeology 16:21 8: Module 08: Political Science 13:50 9: Module 09: Linguistics and Psychology 13:41 10: Module 10: History 13:04 11: Module 11: Geography 13:50 12: Module 12: Communication and Media Studies 17:04 13: Module 13: Research Methods 21:04 14: Module 14: Social Science in Modern Times 12:01 15: CPD Certificate - Free 01:00 Who is this course for? This Social Science course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Science. Moreover, this course is ideal for: Individuals seeking broad understanding of societal dynamics and structures. Students interested in interdisciplinary studies of human behaviour and societies. Professionals aiming to enhance their knowledge of social sciences. Career changers exploring diverse fields within social science disciplines. Enthusiasts of human culture, history, and societal development. Requirements There are no requirements needed to enrol into this Social Science course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Science course. Career path After finishing this Social Science Course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Science are: Social Worker - £25K to 35K/year. Research Analyst - £28K to 45K/year. Policy Analyst - £30K to 50K/year. Community Development Officer - £24K to 40K/year. Human Resources Officer - £23K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore our Level 5 Health & Social Care Diploma course for a comprehensive understanding of healthcare support, advocacy, and safety. Gain proficiency in implementing healthcare codes of conduct and human rights principles.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Parenting Skills will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Parenting Skills will help you keep ahead of the pack. The Parenting Skills incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Parenting Skills will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Parenting Skills, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Parenting Skills course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Parenting Skills? Course 1: Safeguarding Children Level 3 Course 2: Caring for Children and Young People Level 2 Course 3: Neuropsychology and Development of Children Course 4: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Course 5: Baby Massage Course 6: Understanding Autism Awareness and Diagnosis Level 2 Course 7: Play Therapy Course 8: Couples Therapy & Counselling Course 9: Anti Social Behaviour Course 10: Paediatric First Aid Level 3 So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Parenting Skills: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 1: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep! Parenting Basics … And Beyond! Powerful Communication Skills The Power Of Re-Framing & Building Agreements WHY Do Kids Do The Things They Do? 'The Parent's Pledge' Disciplining The RIGHT Way! The Power of 'Life Lessons' The kid's Pledge The Parents Pledge Course 2: Safeguarding Children Level 3 Module 01: Laws and Guidance Module 02: Social and Emotional Development Module 03: Personality and Intellectual Development of Children Module 04: Child Abuse Module 05: Sexual Abuse Module 06: The Impact of Domestic Violence and Abuse on Children Module 07: Risks and Risk Assessment Module 08: Responding to Disclosure and Reporting Module 09: Things to Do after Referral Module 10: Safeguarding Trafficked Children Module 11: Infant Mental Health and Early Attachment Module 12: Assessing Need and Providing Early Help Course 3: Caring for Children and Young People Level 2 Understanding Child Development Care for Children Healthy Food, Healthy Living Keeping Children Healthy and Safe Child Protection Play, Imagination and Creativity Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development in Children Language Development in Children Problems in Childhood & Adolescence Course 4: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) Influencing behavior through linguistic cuing Does violent media lead to aggressive kids? Culture and seeing world How childhood experience (ie violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 5: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Section 01: Green Smoothie Cleanse Section 02: Healthy Eating Section 03: Juicing for Vitality Section 04: Vegan Warrior Course 6: Baby Massage 01 - EAMFC - Baby Massage Marketing final 02 - EAMFC - Meridian Theory Introduction 2020 03 - EAMFC - Introduction to Pediatric Massage 2020 03 - 1 - EAMFC - TCM Paediatric Massage Protocol 2020 03 - 2 - EAMFC - Massage For Immunity Strengthening 2020 03 - 3 - EAMFC - Massage For Night Sweating 2020 03 - 4 - EAMFC - Massage For Stomach-ache 2020 03 - 5 - EAMFC - Massage For Constipation 2020 03 - 6 - EAMFC - Massage For Sinusitis 2020 03 - 7 - EAMFC - Massage for Imsomnia 2020 04 - EAMFC - Meridian Flows 2020 04 - 1 - EAMFC - Pushing Manipulation Technique 2020 04 - 2 - EAMFC - Arc Manipulation Technique 2020 04 - 3 - EAMFC - Kneeding Manipulation Technique 2020 04 - 4 - EAMFC - Pinching Manipulation Technique 2020 04 - 5 - EAMFC - Pressure Manipulation Technique 2020 04 - 6 - EAMFC - Rubbing Manipulation Technique 2020 04 - 7 - EAMFC - Stroking Manipulation Technique 2020 04 - 8 - EAMFC - Wiping Manipulation Technique 2020 05 - 0 - EAMFC - Introduction to Baby and Child Acupoints 2020 05 - 1 - EAMFC - Da zhui GV14 2020 05 - 2 - EAMFC - Lung Shu BL13 2020 05 - 3 - EAMFC - Spleen shu BL20 2020 05 - 4 - EAMFC - Kidney Shu BL 23 2020 05 - 5 - EAMFC - Spinal Column 2020 05 - 6 - EAMFC - QI Jie Gu2020 - Copy 05 - 7 - EAMFC - Stomach 2020 05 - 8 - EAMFC - Shan zhong CV17 2020 05 - 9 - EAMFC - Zhongwan CV 12 2020 05 - 10 - EAMFC - Tianshu ST 25 2020 05 - 11 - EAMFC - Xue hai (Bai chong) SP10 2020 05 - 12 - EAMFC - Zu San Li ST 36 2020 05 - 13 - EAMFC - San yin jiao SP 6 2020 05 - 14 - EAMFC - Yong quan KI 1 2020 05 - 15 - EAMFC - Liver Channel 2020 05 - 16 - EAMFC - Heart Channel 2020 05 - 17 - EAMFC - Spleen Channel 2020 05 - 18 - EAMFC - Lung Channel 2020 05 - 19 - EAMFC - Kidney Channel 2020 05 - 20 - EAMFC - Shen Ding - Tip of Kidney 2020 05 - 21 - EAMFC - Large intestine Channel 2020 05 - 22 - EAMFC - Ban men 2020 05 - 23 - EAMFC - Tianheshui - The Milky Way 2020 05 - 24 - EAMFC - Liu Fu - The Six Fu Visceral 2020 05 - 25 - EAMFC - Baihui GV 20 2020 05 - 26 - EAMFC - Yintang EX HN 3 2020 05 - 27 - EAMFC - Kan Gon 020 05 - 28 - EAMFC - Tianmen - Heaven Gate 2020 05 - 29 - EAMFC - Taiyang 2020 05 - 30 - EAMFC - Yingxiang LI 20 2020 05 - 31 - EAMFC - Ren zhong - The Philtrum GV 26 2020 05 -32 - EAMFC - Stomach Rubbing 2020 06 - 1 - EAMFC - Do and Don't 2020 Course 7: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 8: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy Course 9: Couples Therapy & Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 10: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 11: Paediatric First Aid Level 3 Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Parenting Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Parenting Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Parenting Skills Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & TranscriptY Certificates | 24/7 Tutor Support

Take control of organizational efficiency with our Operations Management Course. Gain the skills to optimize workflows, improve productivity, and achieve strategic goals. Learn critical concepts like process improvement, supply chain management, quality control, and more. This course is perfect for aspiring operations managers, business owners, and anyone seeking to enhance organizational success.

With excellent makeup expertise, every face can become a canvas for your creativity to express itself! You can make people's memorable days extra glamorous with your creativity. Like, making a bride look the most beautiful woman in the world on her wedding day or boost someone's confidence by helping her look gorgeous on a date night. On top of these, you can either go for solo entrepreneurship or work with big brands with your makeup artistry! This Makeup Artist bundle will guide you to adapt the skills and educate you about different lucrative career opportunities. Through this Makeup Artist 11-in-1 course, you will acquire knowledge about cosmetics from traditional to modern along with techniques for special makeup applications. Moreover, you will also receive aromatherapy and reflexology training while discovering all the tips and tricks for perfect makeup photography. This Makeup Artist bundle is composed of 11 popular courses: Course 01: Make-up Artist Course 02: Online Nail Technician Diploma Course 03: Hairdressing Level 3 Course 04: Aging and Longevity Secrets Course 05: Ayurveda Healing Certificate Course 06: Diet and Nutrition Complete Food Composition Diploma Course 07: Food Allergen Awareness Course 08: Professional Photography Diploma Course 09: Complete Communication Skills Master Class for Life Course 10: Personal Hygiene Course 11: Infection Prevention Training From this Makeup Artist bundle course, you will learn about makeup basics to different trendy beauty methods, such as nail and eyelash extension method, including- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Course Curriculum of Makeup Artist Level 4 Bundle Course 1: Makeup Artist Level 4 01 What is a Cosmetic? Cosmetics - From Tradition to Modernity Equipment Skin Face Lips Eyes Ten-Step Guide Special Makeup Applications Essential Equipment for the Professional Advanced Makeup Applications 02 Makeup Basics I Makeup Basics II Makeup Basics III Makeup Basics IV Makeup Basics V 03 Body Products Basics Be Educated On Toxins And Detoxing Using Bath Products Sunless Tanning Body Makeup The Latest In Support Garments How Looking Great Makes You Feel Great Wrapping Up CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Makeup Artist course is designed for those passionate about makeup and willing to start their career in the glamorous and progressing Makeup industry. Also, for those who want to polish their Makeup skills to beautify themselves better. Therefore, this course is a perfect fit for- Students Graduates Job Seekers Entrepreneurs Anyone passionate about Makeup Requirements Neither you need any degree nor any qualification! Just a stable internet connection and a smart device to enrol for this Makeup Artist course! Career path While equipping you with adequate information and knowledge, this Makeup Artist course will also pave out different career opportunities, including- Bridal Makeup Artist Sales Representative of Makeup Brands Stage and Theatre Makeup Artist For these career opportunities, the average salary generally varies from £15,000 to £ 40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Makeup Artist Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Getting Started The CMI Level 5 Diploma in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Diploma in Management and Leadership is an extensive course focusing on improving your capabilities and core management skills such as planning, problem-solving, leadership, strategy, communication, conflict, resource management and organisation. You'll develop the core strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Diploma in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Fast Track to Chartered Manager status. You will be eligible to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the course and with 3+ years of experience in a managerial role. Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5  in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Diploma to level 6 or 7 Diploma) Progression to Bachelor Degree Top Up in Business Management. Why gain a CMI Qualification? This online CMI Level 5 Diploma in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Diploma is perfect for you if you want to increase your opportunities for obtaining a middle management position. The substantial leadership skills and knowledge you'll develop with this course will be remarkably effective. You can fast-track to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the CMI Level 5 Diploma in Management and Leadership course and with at least three years of experience in a managerial role. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Diploma in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete a combination to a minimum of 370 TUT hours, 37 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT2- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT3- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT4- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT5- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT6- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT7- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT8- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT9- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT10- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT11- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT12- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT13- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT14- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT15- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. UNIT27- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal