12850 Communication courses

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Child & Adult Speech & Language Disorders Certificate In the dynamic landscape of healthcare, the demand for professionals well-versed in speech and language disorders is on the rise, and there's no better time to equip yourself with the skills needed to make a lasting impact. Our comprehensive 'Child & Adult Speech & Language Disorders Certificate' course is your gateway to a fulfilling career, addressing the pressing needs of individuals facing communication challenges. As the course starts, you will be educated about speech science. You will learn the secrets of speech production as you become familiar with respiration, phonation, and articulation. Plus, this Child & Adult Speech & Language Disorders Certificate course will enhance your ability to perceive and interpret various speech sounds, enabling you to analyse and appreciate the richness of spoken language. Additionally, you will explore versatile child speech & language disorders like childhood apraxia of speech, dysarthria, voice disorders, stuttering, etc. You will gain expertise in identifying and managing children with speech disorders to restore their ability to make normal speech. In this Child & Adult Speech & Language Disorders Certificate course, you will acquire knowledge about adult speech & language disorders as well. As you move through the Child & Adult Speech & Language Disorders Certificate course, you will gain insights on how to help a child with Speech and language difficulties. This course explains in detail versatile exercises and techniques to improve a child's listening difficulties, understanding difficulties, fluency difficulties, etc. Seize the opportunity to advance your career and contribute to a brighter, more communicative future. Enrol now in our Child & Adult Speech & Language Disorders Certificate course and be at the forefront of making a positive impact in the lives of individuals facing speech and language challenges. What You Will Learn Learn about the causes and types of speech difficulties Explore the processes involved in communication and language Introduce yourself to the basic strategies to help children with specific language needs Discover the right way to intervene with children experiencing such disorders Career Prospects The course will serve really well for aspiring professionals interested in becoming a Teacher SEN Teacher Teaching Assistant SNA Primary School Teacher This attested qualification may well be the extra edge you need to get employed in the mentioned sectors. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Who is this course for Anyone who is interested to learn about speech disorders People who work with children Parents Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Child & Adult Speech & Language Disorders Certificate The Science of Speech 00:17:00 Child Speech & Language Disorders 00:34:00 Adult Speech & Language Disorders 00:27:00 How to Help a Child with SL Difficulties 00:25:00

***24 Hour Limited Time Flash Sale*** Teaching Essentials for Teachers Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Teaching Essentials for Teachers Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Teaching Essentials for Teachers bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Teaching Essentials for Teachers Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Teaching Essentials for Teachers Career Bundle: Course 01: Teaching Essentials for Teachers Course 02: Teaching Assistant Complete Diploma Course 03: Effective Communication Techniques for Teachers and Trainers Course 04: Lesson Planning for Teaching Course 05: Primary Teacher Course 06: Nursery Teacher Training for Children Course 07: Learning Support Assistant Course 08: Remote Teaching Strategies Course 09: Education and Pedagogy Course 10: Leadership in Teaching Course 11: SEN Teaching Assistant Course 12: Learning Disability Nursing Course 13: ADHD Awareness Training Course 14: Autism and developmental Disorders Course 15: Child Language Disorder (CLD) Course 16: Child Neglect Awareness Course 17: Teaching Phonics Advanced Course - Level 4 Course 18: Educational Psychology & Development Course Course 19: Introduction to Child Playwork Course 20: School Shadow Support Worker Course With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Teaching Essentials for Teachers today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Teaching Essentials for Teachers course materials Get instant access to this Teaching Essentials for Teachers course Learn Teaching Essentials for Teachers from anywhere in the world 24/7 tutor support with the Teaching Essentials for Teachers course. Start your learning journey straightaway with our Teaching Essentials for Teachers Training! Teaching Essentials for Teachers premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Teaching Essentials for Teachers is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Teaching Essentials for Teachers course. After passing the Teaching Essentials for Teachers exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching Essentials for Teachers course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Teaching Essentials for Teachers skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Teaching Essentials for Teachers doesn't require prior experience and is suitable for diverse learners. Career path This Teaching Essentials for Teachers bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

STGO Abnormal Loads

The Medical Secretary Certification offers an in-depth understanding of the role of a medical secretary in today's healthcare environment. This course is tailored to equip you with the essential skills and knowledge needed to excel in this field. With advancements in healthcare and the increasing complexity of medical systems, there is a growing demand for skilled medical secretaries who can effectively manage administrative tasks, understand medical terminology, and provide exceptional patient care.  This comprehensive course covers a wide range of topics, from the basics of human anatomy and medical terminology to the intricacies of medical law and ethics. It also includes practical training in areas like first aid, medical record management, and insurance billing. This holistic approach ensures that you are not only well-versed in the theoretical aspects of the medical secretariat but also proficient in the practical skills required in a real-world setting. By the end of this course, you will have a strong foundation to handle the challenges and responsibilities that come with being a medical secretary. The importance of a medical secretary in the healthcare system cannot be overstated. They serve as a critical link between patients and healthcare providers, ensuring the smooth operation of the medical office. This course addresses the main challenge of effectively managing patient information and administrative tasks in a fast-paced medical environment. By solving this problem, medical secretaries greatly enhance the efficiency and effectiveness of healthcare delivery, ultimately contributing to better patient care and streamlined healthcare processes. Learning Outcomes Gain foundational knowledge in medical secretarial roles and responsibilities. Develop skills in reception management for medical settings. Enhance communication abilities specific to healthcare environments. Learn medical audio transcription techniques and applications. Acquire training for volunteering in medical settings. Understand basic first aid procedures and applications. Explore human anatomy and physiology fundamentals. Master medical terminology used in healthcare settings. Manage and organise medical records efficiently. Understand medical insurance, billing, and coding processes. Why choose this Medical Secretary Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Medical Secretary Certification for? Individuals aspiring to become medical secretaries. Administrative staff in healthcare looking to upskill. Medical professionals seeking administrative expertise. Anyone interested in the healthcare administration field. Career changers targeting opportunities in healthcare administration. Career path Medical Secretary: £20,000 - £25,000 per year. Healthcare Administrator: £22,000 - £30,000 per year. Medical Records Manager: £24,000 - £32,000 per year. Medical Billing Specialist: £21,000 - £28,000 per year. Hospital Receptionist: £18,000 - £23,000 per year Prerequisites This Medical Secretary Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Medical Secretary Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Medical Secretary Introduction Medical Secretary Introduction 00:12:00 Module 2: Receptionist Training for Medical Secretary Receptionist Training for Medical Secretary 00:21:00 Module 3: Communication Communication Skills 00:33:00 Module 4: Medical Audio Transcription Medical Audio Transcription 00:08:00 Module 5: Medical Volunteer Training Medical Volunteer Training 00:11:00 Module 6: First Aid Training First Aid Training 00:13:00 Module 7: Human Anatomy and Physiology Human Anatomy and Physiology 00:08:00 Module 8: Medical Terminology Medical Terminology 00:11:00 Module 9: Management of Medical Records Management of Medical Records 00:16:00 Module 10: Medical Insurance, Billing and Coding Medical Insurance, Billing and Coding 00:25:00 Module 11: Medical Research Medical Research 00:10:00 Module 12: Medical Law and Ethics Medical Law and Ethics 00:16:00 Assignment Assignment - Medical Secretary Certification 00:00:00

Overview Improper medication management can lead to severe consequences. Thus if you are working or want to work in the healthcare sector, you must train yourself in safe medicine handling. You can start your training with our exclusive online Training on Medicines Safe Handling course. This course will help you grasp the ins and outs of medication management.  Through the highly informative modules, you will be able to enhance your knowledge regarding licensing and legislation. Then the course will provide detailed lessons on the basics of medicine management. In addition, you will grasp a clear understanding of safe administration of medicines. Along with that, the course will educate you on the storage, supply and disposal of drugs. So, if you want to grasp a solid foundation in this area, enrol today! Course Preview Learning Outcomes Learn about the essential legislation and licensing regarding medicine management Familiarise yourself with the key principles of medication management Develop the skills required for safe medication administration Gain in-depth knowledge of the storage, supply and disposal of medicines Build your expertise in record-keeping and auditing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Medication Management Medication Administration Record Keeping Who Should Take This Training on Medicines Safe Handling? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Training on Medicines Safe Handling is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Training on Medicines Safe Handling Certification After completing and passing the Training on Medicines Safe Handling successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Training on Medicines Safe Handling will equip you with effective skills and abilities and help you explore career paths such as  Health Care Worker Medical Assistant Medical Coder Nursing Assistant Caregiver Module 01: Introduction to Medicines Introduction to Medicines 00:25:00 Module 02: Legislation and Licensing Legislation and Licensing 00:33:00 Module 03: Key Principles of Medication Management Key Principles of Medication Management 00:32:00 Module 04: Professional Communication and Medication Safety Professional Communication and Medication Safety 00:34:00 Module 05: Safe Administration of Medicines Safe Administration of Medicines 00:20:00 Module 06: Patient Involvement in Medication Safety Patient's Involvement in Medication Safety 00:39:00 Module 07: Storage, Supply and Disposal of Medication Storage, Supply and Disposal of Medication 00:39:00 Module 08: Safe Handling of Hazardous Drugs Safe Handling of Hazardous Drugs 00:38:00 Module 09: Record-Keeping and Audit Process Record-Keeping and Audit Process 00:32:00 Module 10: The Safe Use of Medication during the COVID-19 Pandemic The Safe Use of Medication during the COVID-19 Pandemic 00:35:00 Assignment Assignment - Safe Handling of Medicines 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now The definitive teaching and childcare course bundle. Now at a 98% Discount! Tired of browsing and searching for a Teaching And Child Care course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Teaching And Child Care bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Teaching And Child Care course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Teaching And Child Care and help you along your learning journey. Advanced audio-visual learning modules of these Teaching And Child Care courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Teaching Assistant Course 02: School Administrator Training Course 03: Child Psychology Course 04: Child Neglect Awareness Certificate Course Course 05: EYFS Teaching - Level 3 Course 06: Education and Pedagogy Course 07: Parenting Skills Training Course 08: Lesson Planning for Teaching Course 09: Play Therapy Course 10: Safeguarding Children Level 3 Course 11: Learning Disability Awareness Course 12: Remote Teaching Online Course 13: Understanding the Mindset and Wellbeing of Children Course 14: Paediatric First Aid Level 3 Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. What you will learn from this Teaching And Child Care Course bundle: Teaching assistant skills, SEN teaching skills, How to plan lessons, create a learning environment, Create and Maintain a School Culture Autism awareness, ADHD, dyslexia and other learning disabilities Child psychology - cognitive, social and emotional development, and more The EYFS framework and EYFS techniques Education and Pedagogy Parenting Skills How to safeguard children How to effectively teach remotely Child counselling Paediatric first aid And much much more…. Enrol in the course now if you are serious about learning Teaching And Child Care skills. Benefits you'll get choosing Apex Learning for this Teaching And Child Care: Pay once and get lifetime access to 13 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home Curriculum of Teaching And Child Care Bundle Course 01: Teaching Assistant Teaching Assistant Professional Developments for a TA Working with the School and Its Policies Discussion on Curriculum, Assessment and Monitoring And many more... SEN Teaching Special Education Needs (SEN) An Overview SEN Support Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership And Much More..... Autism Awareness Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals And many more... ADHD Awareness Introduction to ADHD ADHD in Young and Adults ADHD in Family Settings And many more... Dyslexia Introduction to Dyslexia Dyslexia and Learning Difficulties Dyslexia in the School And many more... Course 02: School Administrator Training Introduction to School Administration Types of Schools In The UK Workplace Development Creating and Maintaining a School Culture Educational Administration and Management And many more... Course 03: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Course 04: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 05: EYFS Teaching - Level 3 Introduction to EYFS Importance of Early Years in Development Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities EYFS Framework in 221 Course 06: Education and Pedagogy Introduction to Pedagogy Pedagogy in Education Smart Pedagogy Educational Technology and Blended Learning And Much More..... Course 07: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Parenting Basics … And Beyond! Powerful Communication Skills And many more... Course 08: Lesson Planning for Teaching Introduction Planning and Preparation Curriculum Structure and Format Methodology Objectives and Learning Aims Assessment and Evaluation Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless And many more... Course 10: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Course 11: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Course 12: Remote Teaching Online Introduction Remote Strategies Remote Tools Remote Methods Instructional Strategies & Final Tips Course 13: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Course 14: Paediatric First Aid Level 3 Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching And Child Care bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Teaching And Child Care is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Teaching Assistant) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview   With the ever-increasing demand for End of Life Care in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in End of Life Care may be.   Learning about End of Life Care or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in End of Life Care. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on End of Life Care is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this End of Life Care Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this End of Life Care Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this End of Life Care Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of End of Life Care, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in End of Life Care, Anyone looking for a certificate of completion on doing an online training on this topic, Students of End of Life Care, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This End of Life Care Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.        Course Curriculum Module 1_ Introduction to End-of-Life Care Introduction to End-of-Life Care 00:00 Module 2_ Symptom Management Symptom Management 00:00 Module 3_ Emotional and Spiritual Support Emotional and Spiritual Support 00:00 Module 4_ Advance Care Planning Advance Care Planning 00:00 Module 5_ Care of the Dying Person Care of the Dying Person 00:00 Module 6_ Care after Death Care after Death 00:00 Module 7_ Communication and Collaboration in End-of-Life Care Communication and Collaboration in End-of-Life Care 00:00 Module 8_ Ethical Issues in End-of-Life Care Ethical Issues in End-of-Life Care 00:00 Module 9_ Grief and Bereavement in End-of-Life Care Grief and Bereavement in End-of-Life Care 00:00 Module 10_ Communication in End-of-Life Care Communication in End-of-Life Care 00:00