Name: Communication Skills 1 Day Training in Inverness
Price: 595 GBP
Availability: InStock

Norwich

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Communication

Coaching Skills

Communication Skills 1 Day Training in Norwich

































































The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Caernarfon

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication Skills 1 Day Training in Caernarfon


















Derby

Communication Skills 1 Day Training in Derby



































St Asaph

Communication Skills 1 Day Training in St Asaph

















































































High Wycombe 

Communication Skills 1 Day Training in High Wycombe 



























































































Ipswich

Effective Communication Join us at&nbsp;Switch Direction&nbsp;for a dynamic workshop on improving your communication skills. Learn how to convey your thoughts clearly, listen actively, and build stronger relationships through effective communication. Whether you&#39;re a professional looking to enhance your workplace interactions or simply want to improve your personal communication, this event is for you!

Effective Communication 
Join us at Switch Direction for a dynamic workshop on improving your communication skills. Learn how to convey your thoughts clearly, listen actively, and build stronger relationships through effective communication. Whether you're a professional looking to enhance your workplace interactions or simply want to improve your personal communication, this event is for you!

Switch Direction

Communication Skills

Effective Communication; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Effective Communication

General Admission

Burton Upon Trent

Communication Skills 1 Day Training in Burton Upon Trent
















Stirling

Communication Skills 1 Day Training in Stirling


















































































Nottingham

Communication Skills 1 Day Training in Nottingham


































































Inverness

Communication Skills 1 Day Training in Inverness




















































Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

Free relationships and sex education training for professionals working in North Wales.Cwmni Addysg Rhyw - Sex Education Company has been commissioned to deliver relationships and sex education (RSE) training to BCUHB staff and partner organisations in North Wales.The aim of this training is to increase confidence and skills to work more effectively with issues concerning sexual health and vulnerable young people.&#39;The best training I have ever attended!&#39;&#39;Fun &amp; informative&#39;Attend the first day of the course if you want to update your RSE information and attend both days if you want to gain skills and confidence in delivering RSE to individuals or groups.Day one<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Vulnerable clients</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Attitudes and values in relation to practice</li><li value="3" fr-original-style="" style="box-sizing: border-box;">The law and sex</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Key sexual health issues, including safer sex</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Gender identity and sexual orientation</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Communication and sexual health</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Relevant resources</li></ul>Day two - Additional second day/module for delivering RSE<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Assessing learning needs</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Developing purpose and learning outcomes</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Managing safety and boundary issues</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Planning, delivering and evaluating sessions</li></ul>Each day will run from 9.30am to 4.30pm via Teams or Zoom.For more information and/or to be added to our mailing list contact Mel Gadd mel@sexeducationcompany.orgTerms &amp; conditions:Cwmni Addysg Rhyw facilitates externally funded training to staff that work in the public, private, voluntary and independent sectors. There is significant investment of resources in terms of time, planning and budget to deliver this service and due to repeated incidents of non-attendance without notice it has now become necessary to introduce a charging policy for cancellation and non attendance.Although this course is free of charge to attend we will charge late cancellation administration fees as follows: No notification of non-attendance - &pound;50, less than 48 hours notice of non-attendance &pound;30, Less than 1 weeks notice of non-attendance &pound;25. By registering on the course you agree to these charges on late cancellation or failure to attend.As we usually have a reserve list for our courses we ask you to only book on the course if you can attend the whole day. Arriving late or leaving early will be classed as non-attendance and may be charged as such.We will be delivering this training via Teams or Zoom. It is your responsibility to ensure you can use the platform before booking. If you are unable to access the training on the day because you can&#39;t access the platform this will be classed as non attendance and will be charged as such. If you want to check that you can access the training via teams/zoom before booking please contact us. We are happy to set up a quick call for you to check access.

Free relationships and sex education training for professionals working in North Wales.
Cwmni Addysg Rhyw - Sex Education Company has been commissioned to deliver relationships and sex education (RSE) training to BCUHB staff and partner organisations in North Wales.
The aim of this training is to increase confidence and skills to work more effectively with issues concerning sexual health and vulnerable young people.
'The best training I have ever attended!'
'Fun & informative'
Attend the first day of the course if you simply want to update your RSE information and attend both days if you want to gain skills and confidence in delivering RSE to individuals or groups.
Day one
Vulnerable clients
Attitudes and values in relation to practice
The law and sex
Key sexual health issues, including safer sex
Gender identity and sexual orientation
Communication and sexual health
Relevant resources
Day two - Additional second day/module for delivering RSE
Assessing learning needs
Developing purpose and learning outcomes
Managing safety and boundary issues
Planning, delivering and evaluating sessions
Each day will run from 9.30am to 4.30pm via Teams or Zoom.
For more information and/or to be added to our mailing list contact Mel Gadd mel@sexeducationcompany.org
Terms & conditions:
Cwmni Addysg Rhyw facilitates externally funded training to staff that work in the public, private, voluntary and independent sectors. There is significant investment of resources in terms of time, planning and budget to deliver this service and due to repeated incidents of non-attendance without notice it has now become necessary to introduce a charging policy for cancellation and non attendance.
Although this course is free of charge to attend we will charge late cancellation administration fees as follows: No notification of non-attendance - £50, less than 48 hours notice of non-attendance £30, Less than 1 weeks notice of non-attendance £25. By registering on the course you agree to these charges on late cancellation or failure to attend.
As we usually have a reserve list for our courses we ask you to only book on the course if you can attend the whole day. Arriving late or leaving early will be classed as non-attendance and may be charged as such.
We will be delivering this training via Teams or Zoom. It is your responsibility to ensure you can use the platform before booking. If you are unable to access the training on the day because you can't access the platform this will be classed as non attendance and will be charged as such. If you want to check that you can access the training via teams/zoom before booking please contact us. We are happy to set up a quick call for you to check access.

Cwmni Addysg Rhyw - Sex Education Company

Jiwsi Relationships and Sex Education Training (March/April 25)

London

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A deep dive into the six steps of the DEI framework&nbsp;<ol style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">DEI Strategy</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Leadership commitment</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Recruitment and hiring of diverse talent</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">inclusive performance management</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">equitable and inclusive organisational culture</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">marketplace and community impact</li></ol></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Measuring DEI using a scorecard</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">ISO audit - how to prepare for and conduct it</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">The success factors of inclusive culture change&nbsp;</li><li id="isPasted" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Project management techniques and best practice</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A change communications toolkit</li></ul>Who is this learning for?<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Diversity and inclusion leads and practitioners</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">HR professionals tasked with diversity and inclusion within their remit</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Managers and leaders looking to develop an inclusive culture</li></ul>What type of learning is this?<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Small group learning allows lots of time to focus on the &#39;doing&#39; as well as on learning</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Global cohorts so there is a greater opportunity to learn in a cross-cultural context</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Action learning so you can ask questions, engage with others and get feedback in the moment</li><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Facilitated as an in-person event but also available as a virtual offer</li></ul>What will this do for you?You won&rsquo;t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Give you the tools to help you make the most effective decisions</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Show how you can implement changes that are long-lasting</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)</li></ul>This solution&nbsp;is developed by licensed and accredited practitioners with practical business experience.

On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:
A deep dive into the six steps of the DEI framework 
DEI Strategy
Leadership commitment
Recruitment and hiring of diverse talent
Inclusive performance management
Equitable and inclusive organisational culture
Marketplace and community impact
Measuring DEI using a scorecard
ISO audit - how to prepare for and conduct it
The success factors of inclusive culture change
A change communications toolkit
Project management techniques and best practice
Who is this learning for?
Diversity and inclusion leads and practitioners
HR professionals tasked with diversity and inclusion within their remit
Managers and leaders looking to develop an inclusive culture
What type of learning is this?
Small group learning allows lots of time to focus on the 'doing' as well as on learning
Global cohorts so there is a greater opportunity to learn in a cross-cultural context
Action learning so you can ask questions, engage with others and get feedback in the moment
Facilitated as an in-person event but also available as a virtual offer
What will this do for you?
You won’t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:
Give you the tools to help you make the most effective decisions
Show how you can implement long-lasting changes
Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)
This solution is developed by licensed and accredited practitioners with practical business experience.
On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

Starling

Equity & Diversity

Leadership

Leadership Development

Organizational Development

Professional Development

Diversity & Inclusion

Continuous Professional Development (CPD)

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation. 

DEI Masterclass - Bringing The DEI Playbook To Life!

DEI Masterclass ticket

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;What you will get from this 60-minute session:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul>How we will do it:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul>This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.This session will be held on zoom &ndash; you will receive the meeting link once you book your place.________Meet your trainer:Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders. As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves. Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"> </section></div></div>

Get your team talking



You finally managed to get everyone in the same room or teams call… but all you can hear is tumbleweed! Either that or the same few voices are leading the conversation. It’s frustrating because you know people have more to offer.

In this online workshop, Gemma will give you a buffet of facilitation tools and practical tips that help people to feel more comfortable participating in meetings and which liven up meetings too. 

What you will get from this 60-minute session:
Understanding the main barriers to speaking up in meetings
Strategies for building psychological safety in your team
Tips on framing more purposeful questions and instructions for participation
A range of interactive participation tools to get people talking

This online session is designed to be as interactive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas in order to get the most out of the session. You are equally welcome to listen in with your camera off. 

This session will be held on zoom – you will receive the meeting link a few days before the event.
________
Meet your trainer:

Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 10 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.

The Self Leadership Initiative

Team Building

Meeting Skills

Facilitation Skills

Team Leading

Meetings

Team Management

Chairing Meetings

Design meetings that get people participating

Helping people speak up and engage in meetings

This programme helps communicators to prepare for and deliver an effective speech. Here, you learn to motivate people &nbsp;by speaking to them in terms of the benefits they will receive by taking action. Each instructional segment is followed by participant speeches that put the newly-learned skills into action. We cover public speaking fear and how to move forward despite it, as well as increasing enthusiasm. This builds speaker confidence.&nbsp;By organising information clearly for the audience,&nbsp;participants grow in their conviction and are perceived more as experts.Delegates will be able to:<ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Work through fear of public speaking;</li><li fr-original-style="" style="box-sizing: border-box;">Build confidence and enthusiasm by creating meaningful, memorable speeches;</li><li fr-original-style="" style="box-sizing: border-box;">Develop greater abilities for thinking and speaking with less preparation;</li><li fr-original-style="" style="box-sizing: border-box;">Minimise self-defeating speech and behavior; and</li><li fr-original-style="" style="box-sizing: border-box;">Present ideas to, and inspire the audience.</li></ul><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Online Format&mdash;Introduction to Public Speaking is a 4-hour interactive virtual class.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;">Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.Heather Ragone, Training ManagerNetwork General

This programme helps communicators to prepare for and deliver an effective speech. Here, you learn to motivate people by speaking to them in terms of the benefits they will receive by taking action. Each instructional segment is followed by participant speeches that put the newly-learned skills into action. We cover public speaking fear and how to move forward despite it, as well as increasing enthusiasm. This builds speaker confidence. By organising information clearly for the audience, participants grow in their conviction and are perceived more as experts.
Delegates will be able to:
Work through fear of public speaking;
Build confidence and enthusiasm by creating meaningful, memorable speeches;
Develop greater abilities for thinking and speaking with less preparation;
Minimise self-defeating speech and behavior; and
Present ideas to, and inspire the audience.
Online Format—Introduction to Public Speaking is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.
The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.
Heather Ragone, Training ManagerNetwork General

Improving Communications Uk

INTRODUCTION TO PUBLIC SPEAKING

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<h3 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? </h3><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments?&nbsp;</h3><h3 fr-original-style="" style="box-sizing: border-box;">If so, our &ldquo;Assertiveness for Assessors and Trainers&rdquo; live online workshop is made for you.</h3>Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You&rsquo;ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension.Confidence Building:&nbsp; &nbsp;Learn techniques for appearing more confident when communicating with others.&nbsp;Taking control:&nbsp; Take control of situations through your body language and the verbal / written language you use.Invest in Your SuccessThis 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life.&nbsp; <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2>This 2.5 hour session held live online via Zoom will give you the tools and techniques you need to be more assertive.</div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Workshop Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.</div><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.</div><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.</div><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.</div><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.</div></div>

Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? 
Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments? 
If so, our “Assertiveness for Assessors and Trainers” live online workshop is made for you.
Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You’ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension.
Confidence Building: Learn techniques for appearing more confident when communicating with others. 
Taking control: Take control of situations through your body language and the verbal / written language you use.
Invest in Your Success
This 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life. 





Further Information
This 2.5 hour session held live online via Teams will give you the tools and techniques you need to be more assertive.



Workshop Benefits
Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.

Panda Education and Training Ltd

Counselling Skills

Practice Assessor

Life Coach Training

Assertiveness

Assessor Training

Assertiveness for Assessors and Trainers


This driver CPC course - Customer Service &amp; Manual Handling is suitable for LGV &amp; PCV and will cover:Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.All courses start at 07:45 hrs and finish at 15:45 hrsAll courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.Approval: This course is registered with JAUPT as approved for Driver CPC qualification.Course Approval Number: CRS18242/475.On completion of the course all attendees will receive certificate of attendance.Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

Security lies at the heart of international relations, driving critical debates in an increasingly volatile world.  This course provides a dynamic introduction to contemporary security studies, blending key concepts, theories, and real-world challenges. 

Participants will explore the evolution of security—from traditional state-centric models to expansive frameworks like human security—while analyzing the shifting global order.
The Western-led multilateral system, once a beacon of post-Cold War collaboration, is under strain. 

With Trump’s victory marking the decline of the U.S.-led postwar order, this course investigates how these tectonic shifts redefine international security. 

Delivered in two parts, it combines rigorous theory with practical insight:

Part One: Master foundational theories—realism (anarchy, power, war), liberalism (order, institutions), and constructivism (human dimensions)—alongside critical lenses like post-Marxist and post-structuralist perspectives.

Part Two: Apply these frameworks to today’s pressing issues through case studies, revealing the multifaceted nature of global security.

Participants will hone sharp analytical skills, learning to research and assess security challenges using academic frameworks and open-source tools. The course also fosters critical thinking, teamwork, and persuasive communication, equipping you to engage confidently in international security debates.

Intended Learning Outcomes
By the end, you will:

Knowledge and Understanding
Grasp core theoretical debates and their relevance to international security.
Understand the historical and modern dimensions of global security challenges.
Analyse security issues through interdisciplinary and theoretical lenses.
Evaluate diverse perspectives on security across global contexts.

Skills and Abilities
Apply theoretical insights to case studies and policy dilemmas.
Address complex security topics independently and collaboratively with strong time management.
Communicate compelling analyses effectively in writing and speech.
Use academic and open-source resources to critique global security concerns.

Who Should Take This Course?
Ideal for professionals, academics, and students passionate about international relations, security studies, or global policy. Whether you’re a student, practitioner, researcher, or aspiring analyst, this course delivers essential tools to navigate today’s security landscape.

Gada Academy

Explore "International Security in a Changing World" through live online learning. Join expert-led sessions to understand global security dynamics, emerging threats, and strategic solutions in an interactive, real-time format. Enroll now to stay informed and engaged.

International Security in a Changing World | Live Online Learning

Early bird discounts

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

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